Jetts Wellington CBD

Positive experience: Close at 6am?

Negative experience: Would rather fight the homeless than go to this gym. They'll take your payment and disable your access to the gym. Claiming your payment is over due.... I only joined and paid 5 days ago. Gym gear is noticeable worn, at best. But the most rememberable thing had to be the loud lights and bright music, 10/10 would get my groceries from here

Fantastic experience: I love the atmosphere frieñdly people and the welcoming you feel ♥️♥️

Fantastic experience: Totally decent price and convenient location, have gotten super into working out since joining so they're doing something right.

Fantastic experience: Great little gym with all the equipment you need for a good workout. Free weights, machines, cardio equipment, boxing bags. The front desk is super friendly and the PTs are lovely.

Negative experience: A bit old and the devices need maintenance.

Fantastic experience: Hey guys, I recently became a Jetts member at the Cuba Street Wellington facility. It has been a really positive experience working with Isobel and Dorothy to become a member. I appreciate your contributions to the Wellington community, as well as all of the high-tech amenities available at the gym. Bless up.

Fantastic experience: It's a great gym and the staff are understanding and interested in helping you.

Negative experience: treadmills need upgrade they are broken and rattle.

Negative experience: Inconsiderate of members without data with their new tag in system! Disappointing! Wifi does not reach entrance so can only go during staff hours which does not suit my schedule! Big let down, why take away the key tags.

Negative experience: treadmills need upgrade they are broken and rattle.

Negative experience: Don’t join. Worst customer service over the phone/email. Cancelling the membership is a hassle. Broken machines. Choose City Fitness.

Fantastic experience: I like going there this time now I know what I want to do and I am almost at my goal weight to start doing some things it

Fantastic experience: Wonderful place to exercise and get fit. Equipment is always in working order and its big enough for lots of people. :) Compared to the small space in Newtown this one is big enough for lots of people.

Negative experience: Me and my friends wanted to join and called up today to enquire around 1pm. The lady was soo rude on the phone didn't even say goodbye or thanks an just hanged up on us. Her tone was rude and kept using phrases like "like i said " and "let me talk okay" when we were and only asking questions..and because of that me and my 4 friends decided to call city fitness and the lady was so lovely on the phone and we felt comfortable so we all joined with them instead! Customer service makes a huge difference especially when people are wanting to join a gym to feel more confident and that vibe just was not it!.

Negative experience: The equipments are either broken or of poor quality. Cancelling membership is a hassle, while you guys can sign up online or at the gym, so should be the cancelling too.

Positive experience: Decent gym, has most necessary machines, could use another squat rack though

Fantastic experience: Friendly staff, clean and convenient, highly recommended

Fantastic experience: Friendly staff, clean and convenient, highly recommended

Negative experience: I don’t recommend them because after you leave they keep spamming you with “please rejoin” emails for years after - no matter how many times you unsubscribe.

Fantastic experience: Great!

Negative experience: legal theft. Do not buy.

Fantastic experience: Good price. Good variety of equipment with new machines appearing from time to time.

Fantastic experience: Helen is so kind and a really welcoming presence.

Positive experience: Good but are they ever going to get a bench press? Broke a while back and haven’t had one since

Fantastic experience: I've recently taken on a new role and my office is just around the corner, went yesterday morning for the first time and thoroughly enjoyed it.

Negative experience: Absolute scam. They will rip you off and take all sorts of money from your account if you miss one payment.

Negative experience: Gyms in this country are a joke. After a few months overseas, it's disturbing how poorly service compares here in NZ. Jetts is a prime offender. The process to cancel a membership is very deliberately difficult and awkward. This is a clever tactic intended to exploit kiwi politeness and non-confrontation. Membership structures are full of potential fee traps, and have inconvenient time periods. Then the facilities are distinctly meh-to-bad. I cannot give this gym anything more than the worst possible review, in comparison to overseas gym service.

Negative experience: Very disappointed by this whole thing. Booked a trial here, when I showed up in staffed hours specifically nobody anywhere and gym locked so I couldn’t enter. Hard to find entrance also. Being called 2x a day for like a week when I’m coming. Very annoying

Negative experience: This gym is unstuffed in the weekend. And although it’s has lots of guest but only 3 unisex toilet available. And if you workout here on Sunday and suddenly wanna take a dump. Good luck finding toilet paper. Can’t believe I’m in NZ thought I’m working out at some third country

Negative experience: Just awful. $16 a week for no proper equipment for lifting, broken machines, no lockers, no proper changing room. The gym is always full no matter what time of the day I went. I paid for the multi gym pass and it didn't even work at other clubs which was embarrassing. Lasted just under a month before I had to quit and go to another gym. The only redeeming feature was the woman who works there who is very pleasant and helpful.

Fantastic experience: Central location, good treadmills, plenty of room.

Positive experience: Great little Gym to workout at. Well equipped and the toilets here are clean.

Fantastic experience: Great 24x7 Gym in the heart of Wellington's CBD. Personal Trainer experience excellent. Gym is always clean & spotless with well laid out equipment in excellent condition. Bathrooms & Toilets always spotless. Good range of equipment to suit all needs. Gets a bit crowded early evening on week nights but never to the point of not being able to access equipment - just a function of popularity. Good C-19 precautions and policy - staff always friendly and helpful. I personally use the weekly DD arrangement and find the rate very cost effective, competitive and nil hassle. My wife and son also are members and we enjoy early morning sessions with a few early evening trainer sessions a week. Easy parking outside out of normal business hours. Access fob works for any Jetts Gym in NZ which we use to advantage on business trips and holidays outside of Wellington. All in all a great gym that we are very pleased to be members of.

Positive experience: I was given a three-day trial. I am Japanese, but my partner is KIWI and there is a possibility that we will move to Wellington, so I came to this gym for a trial to see the sights of Wellington and to see where we live. I was also given a trial because I am not a big person and the fit of the training machine is very important to me. In conclusion, I think it is a good gym. I would recommend it to women who mainly do cardio and want to lose weight. However, I was disappointed about that because I like gyms with a lot of plate-loading machines for me, as my aim is to bulk up. I have been to 80 24-hour gyms in Japan and NZ and the most popular gyms always have plate loading machines. They also change the placement of the machines and the brightness of the lighting from day to night, pay attention to the smell of the toilets and shower rooms which are always clean, and adjust the temperature control of the air conditioner so that it is not too cold. Some gyms also invite good-looking, well-dressed people to come to the gym free of charge to members as an advertising expense, and set up contracts for them to come to the gym regularly. The gyms that worked well always calculated customer satisfaction in terms of LTV and controlled the placement of machines, lighting, etc. Why I mentioned this. I am grateful to the female staff who were very kind and courteous to me, even though I do not speak much English. There are some good points, but I saw that there are always areas for improvement. I was only able to go for two days due to a sudden change of plans, but I would highly recommend this gym to anyone who wants to lose weight, keep fit or do a simple body makeover. Thanks for letting me do the trial! translater by deepl.com

Fantastic experience: Lovely Place

Fantastic experience: Love this small and compact gym especially when there are less people around and that the staff seems to be nice.

Negative experience: Some of the users leave used paper towels on the floor and not disposing them in the bins before they leave, especially at night. This needs to be addressed as often I find no cleaning paper towels in the gym especially early mornings. The level of cleaning is very poor especially the toilets and showers.

Positive experience: I love Jetts! I love the people that use this gym - it’s always friendly and not too busy. My only complaint is that the air freshener is so intense.. since when was a gym not able to smell like a bit of hard earned sweat.

Fantastic experience: I believe her name was Ra, but she was incredibly helpful. Really made it easy to quickly come in and have a workout.

Fantastic experience: Mean gym loved it

Fantastic experience: Positive: Professionalism

Fantastic experience: Nice gym!

Fantastic experience: Clean, friendly and not pretentious

Positive experience: Good! Pretty much same as others I've been to. Went during werkday and was pretty empty but probably way busier after work

Positive experience: No lockers

Positive experience: Good stuff and well maintained equipment

Fantastic experience: Started my PT with Seth here, can't recommend him and this place highly enough!! Love it here. Always clean and well organized and big yet central location. It's quite a walk to get here from my home but it's still worth it!!!

Negative experience: the worst service i have experienced. I called to and emailed to cancel my membership back in march. still taking money out of my account since august, when asking to refund they advised no one from this branch left notes on my file. typical lazy service. worst service and gym

Positive experience: Spacious gym with lots of equipment. It would be good if there were separate toilets from the showers. Clean gym. Good air con

Fantastic experience: Started my PT with Seth here, can't recommend him and this place highly enough!! Love it here. Always clean and well organized and big yet central location. It's quite a walk to get here from my home but it's still worth it!!!

Fantastic experience: A lot of gym equipment and machines to choose from as well as a yoga/stretch place and a punching bag

Fantastic experience: Another reliable, friendly place. Helpful staff. Namaste

Fantastic experience: Been using this club as a my home location for the last four years. Equipment is well-maintained, and they've added some new things recently (more racks, hip thrust machine).

Positive experience: Too expensive....

Positive experience: Great price and equipment, friendly staffs. The bathrooms are not always clean

Positive experience: It's alright. The fees are great, hard to find a cheaper gym but it's a little small and doesn't take many people to fill it up. Showers are usually all full and there's an odd smell of curry powder and garlic. Otherwise it does the job.

Fantastic experience: Was really great to get back to the gym after a few months travelling. A fellow Englishman, who was from Leicester, working there was really helpful explaining the layout and how the gym was run. Would definitely recommend to anyone, customer service was excellent.

Fantastic experience: Fantastic staff! Graham was a lovely bloke and the gym was never too crowded

Positive experience: It's alright. The fees are great, hard to find a cheaper gym but it's a little small and doesn't take many people to fill it up. Showers are usually all full and there's an odd smell of curry powder and garlic. Otherwise it does the job.

Fantastic experience: Great value and friendly staff

Positive experience: Cheap but need new equipments

Positive experience: Good Gym

Positive experience: A good 24 hour gym, good staff and range of machines. Trainers available too

Positive experience: For the price its pretty good. can do with more equipments though

Negative experience: Tried to get in touch..they never made contact.

Fantastic experience: Fantastic staff! Graham was a lovely bloke and the gym was never too crowded

Positive experience: Relatively small gym with only machines (no free weights)

Positive experience: Has what you need. Missing a squat rack, but has alternatives.

Positive experience: Good standard, but not over fancy. It doesn't seem to be full of posers either, which is good.

Fantastic experience: Best Jim in town.

Positive experience: Low price with good machines and a trainer around. Clean showers and space for freestyle workouts.

Positive experience: I like that its never too busy and its a good standard gym, but the music plays way to loud for a place that 90% of customers are wearing headphones... I would rate 5 stars if the music was dealt with better.