The Olympic Pools & Fitness Centre
Information about The Olympic Pools & Fitness Centre
Opening hours
- Monday: 5:30 AM – 9:00 PM
- Tuesday: 5:30 AM – 9:00 PM
- Wednesday: 5:30 AM – 9:00 PM
- Thursday: 5:30 AM – 9:00 PM
- Friday: 5:30 AM – 9:00 PM
- Saturday: 7:00 AM – 8:00 PM
- Sunday: 7:00 AM – 8:00 PM
Our comment from FitFit New Zealand about The Olympic Pools & Fitness Centre:
The Olympic Pools & Fitness Centre, located in Auckland, New Zealand, offers a comprehensive range of facilities for swimming, exercising, and relaxation. Visitors appreciate the spacious 50m Olympic pool, sauna, and steam room, which are maintained at pleasantly warm temperatures.
Highlights:
- Highly qualified and friendly staff who are attentive to user needs
- Affordable pricing for casual visits and memberships
- Clean and well-kept facilities
- A variety of fitness classes and amenities like free weights and machines
- Excellent location and accessibility
- Positive atmosphere and community vibe
However, some users have raised concerns about hygiene in changing rooms and the pool area, occasionally noting cleanliness issues such as hair on the floors and dirty mats. Some members have experienced frustrations related to membership policies and communication about operating hours.
Despite these criticisms, many patrons still highly recommend The Olympic Pools & Fitness Centre for its overall value, community feel, and quality of facilities.
Services, Machines and Guided Classes
The Olympic Pools & Fitness Centre: Opinions
Positive experience: Visited the pool on a Sunday and had an overall good experience. The sauna, steam room, and spa were great, and the pool itself was nice as well. The only downside was that the lane markings on the floor weren’t consistent across all lanes, which caused a couple of run-ins. Aside from that, everything else was enjoyable.
Hey Dinesh - thank you for writing this review. Glad to hear that you enjoyed the facilities. Oh...the lane markings. Completely understand. This is something we are going to fix when we can empty the pool. Great feedback.
Fantastic experience: I visited a couple of times during my stay in Newmarket. The staff were friendly and helpful, and I can’t fault the value — a day pass was very affordable at NZD $11 (around £6 for me). Please note that this review is intended as constructive feedback and does not reflect my overall positive experience of visiting. The changing rooms felt a little run down, and a spin dryer for swimsuits would have been useful. The pool itself was a great length, though I did experience a strong chlorine reaction in my eyes. The sauna was more like a saunarium, while the steam room was excellent it was spacious, consistently producing great steam, and one of the best I’ve been to. That said, it could have been cleaned more thoroughly but maybe it was the time of day i entered, and the ceiling may need replacing at some point. Overall, I really enjoyed my time here, especially the 50m pool the first I’ve come across. Many thanks.
Hey Matthew, thank you for taking the time to share this feedback. We really do our best to try and maintain the facility, and have some really exciting upgrades coming. We hope that you return again in the future. Thank you again for being such a great customer and we are thrilled that you enjoyed your experience.
Fantastic experience: Love the yoga classes and the teachers. I really appreciate their knowledge. Always feel better for attending.
Hey Teresa! Thank you for the lovely feedback. We hope you keep on attending and feeling better with each visit. Keep on spreading that positivity.
Fantastic experience: I have been to literally all the gym in new zealand . 24hr gyms never really clicked as I thought I will go anytime and ended up never going. Then I thought about olympic pools as I did security here one time as I was asked to remove unruly client. Well,that was my tour. And since it has a closing time, I made a habit of coming and not missing it(been a regular for more than two years now).I came ,signed up(cheaper than the gyms)and enrolled for all the facilities(sauna, spa, swimming, steam room, gym). Parking has never been an issue as plenty of free ones after 5ish/pm. Achieved the best shape of my life(still going)as easy to recover at sauna or spa or swimming.First time I drank beer and wine at the gym when there was a party. Overall best place to enjoy for good price. The facility is old but next gen nearby (too bloody expensive and they charge for stuff which I would never use).I could put membership on hold and staff knows me(I dont-rude on me)but I'm introverted. Worked for me !!!!!
Wow - Navneet this is such an incredible review. We are so happy that you have found a space that you feel so welcomed. Thank you for being such a great member, and we hope that our journey together grows and grows! Can't wait to share this with the team for a happy start to the week.
Fantastic experience: Great staff, great equipment. Love the Sauna and steam room. Chur
Thanks so much Tarl :)
Negative experience: Need deep hygiene clean for facility!
Hey, we can do our best to improve and will do so. Just a side note...Looking at your reviews to companies. Perhaps a little positivity would help improve your experience. Nothing but 1 stars to many great places around Auckland. Thanks again - OPFC
Negative experience: I'm only using the sauna, so the one star is only for that, and one of the staff members who thinks cockroaches in the facility is all good The sauna stinks since no one is using a towel (not mandatory), so the wood is absorbing all the sweat, and due to the heat evaporating in the air again and again. Front of the sauna 20m² of black mold on the ceiling if not 40m²photo.
Thanks for this Renato. Our sauna is professionally cleaned each night, along with a deep clean by our staff on the timber each month. If there is any issue with a scent, a staff member is happy to spray top grade eucalyptus oil. We get an amazing number of great people using the sauna each day, and recommend to all to use the shower before and after usage. Having a towel enforcement in a public swimming facility doesn't make sense to us...But will take that feedback onboard. The entire facility is also maintained to the highest safety standard to combat insects. Unfortunately one might turn up on the odd occasion due to the area (humid central Auckland). Staff are more than happy to clear those should that happen. The ceiling (thanks for the photo) is unfortunately just stained and after many many years of service. There is no threat to any users...but it doesn't look the prettiest. Thanks again and please reach out if we can assist further
Positive experience: I love this place! It could be clearer for sure, so that’s why 4 starts. They have the best teachers ever, always happy to help. The people at the front desk are lovely!
Fantastic experience: I just had a great experience at the Olympic pool in Newmarket! I had to take a swim test for work, and honestly, I was feeling really nervous and a bit overwhelmed at first. But then I met Camilo, one of the lifeguards, and he completely changed my mood! He was super supportive and friendly, and his encouragement made it so much easier for me to relax. I also want to give a huge shoutout to Fabiana at the front desk. She was absolutely incredible and so accommodating—nothing was too much trouble! If you’re considering visiting, I can’t recommend this place highly enough!
Aww Pearl, thank you. This is such a lovely review. We really feel grateful that we could help with your confidence and getting that swim test passed! Please come and visit again :) We will make sure to share this feedback with the team.
Fantastic experience: Always busy. Friendly staff. Great swimming instructors taking lessons
Thank you so much for the 5 star review Maria :)
Negative experience: No matter how many times I try and cancel. They ignore me. Still taking 20 a week put of my account even after 8 weeks of emailing them. Terrible service
Hi Frankie/Frances. Not sure where this is coming from, but we have answered your one star review and comments below. 1) The email address you sent the cancelation to (in March) went to an invalid account. 2) There was no further follow up to this. 3) We had no other record of trying to cancel the account. 4) All methods and information on canceling is listed on the website in very plain terms. 5) The follow up email you sent , on the same day you posted this review was sent to the right account...so perhaps you became aware of the error too? We will endeavour to assist you with a fair refund of your membership, and will contact you by email.
Positive experience: Good general fitness pool, very high sided, so you'll probably need to use the ladders to get out. Water seemed slightly green when I was there. Lane ropes do no line up with floor markings and no T's.. So turns are a little funky.... Showrooms are awesome. Take a padlock if you want to use their lockers.
Hey Nick, thanks for the feedback! We will do our best to amend some of those issues. Once we are in a position to empty and re-paint those lane lines we will! Hope to see you back again.
Positive experience: レベル高い人がいると刺激になる
Positive experience: Great facilities, parking costs are the only thing that stops me joining the gym. Also a vending machine for sports drinks etc would be nice. More channel drains in mens changing room would be good also.
Hey Jared. Thank you for the honest feedback. These are some things we will do our best to work on. Really appreciate it.
Fantastic experience: Great club, great people
Thank you Sam! Forgot to say "great members too" :)
Fantastic experience: The best pool/gym in town! Facilities are always kept clean and tidy. Staff are friendly and approachable - always greeted with a smile and a welcome. 5 stars
Hey Ben! Thanks for the awesome feedback. We really appreciate the comments, and we appreciate you.
Fantastic experience: Just signed up to become a member, lots of equipment, including the 50m pool. Sauna is great for after workouts
Thank you for your great feedback Tom. We are stoked to have you as a member.
Fantastic experience: Great gym, great facilities, awesome staff
Hey Adam! Really appreciate the feedback. Great member :)
Fantastic experience: Great facility catering to all ages and abilities. Friendly welcoming front desk staff. Proud to be affiliated with the Olympic!
Hey Natalie! Thank you for your awesome feedback. We can't wait to see you back at OPFC.
Fantastic experience: Been a frequent casual and long time visitor to the pools and have enjoyed bringing family in to swim. Our kids learnt to swim here and their grandparents still swim here after over 30 years. The pool is always clean and the staff are helpful. We have loved being able to come in during the hot days to cool off in the pool.
Hey Doris, we really appreciate the great feedback. What an awesome history you have with us here at The Olympic. Thanks again.
Fantastic experience: My favorite place to go for a workout! The staff is amazing! Highly recommend if you’re looking for a good gym!
Hey Mauriceyonna! Such an awesome response, and we are glad / proud to be your favourite.
Fantastic experience: staff are awesome. Gym is perfect. And has everything you would want in a fitness venue
You are awesome!
Fantastic experience: Love the 50m pool & the option to use the steam room & sauna afterwards! I've also heard great things about their swimming squad & lessons so considering signing up soon!
Hey Petra! Thank you so much for this incredible feedback. We would be thrilled to have you as a member.
Negative experience: The pool itself is okay, but the ladders used to climb out is a serious hazard. Almost half of the screws are missing or unscrewed, making it shake and feel like it could fall off at any moment. This is a major safety concern that needs urgent fixing. On top of that, the prices have been increasing lately, which doesn't seem justified given the lack of maintenance. Not really worth it at this point.
Hey Josh, thanks for the feedback. Could you let us know which ladder you are referring to? We had them restructured recently. Also we are sorry that this ladder experience was enough to give us a 2 star . Maintenance work is done constantly and we immediately respond to feedback on site. The only price which has gone up is casual swimming. Everything else has remained the same
Fantastic experience: Have been attending for over 15 years. Great facilities and an amazing team who make everyone feel welcome. Never feel intimidated at The Olympic. Sauna and Steam room are the cherry on the top after a swim or workout.
Thank you Lucie
Fantastic experience: Love the facilities here! Was really helpful during my recovery for my knee injury!
Thanks so much for the positive feedback. Really appreciate this Te Au
Fantastic experience: Been coming for years with my Grandad. We both absolutely love all of the facilities. Lovely reception staff, great adjoining cafe too!
Thanks so much Kyla Love the photos too :)
Fantastic experience: Lovely staff and great facilities. Have been enjoying the boxing classes with Mitch. Sauna is amazing. Nice management
Thanks Ben! Great having you as a member.
Negative experience: Saunas have a stinking smell not sure what exactly is I have been there twice now and in a span of a couple of weeks and it has been the same ,sauna was also mouldy which doesn’t seem to be hygienic at all !?
Hey Johnny English. We are not too sure what the stinking smell is? The sauna's are cleaned deeply each night, and additionally our staff spray eucalyptus during the day to keep things fresh. If there are any sudden issues on site, we will make sure to clean things out. Just to make sure the area is nice and fresh, our team are doing some additional work today. Also, we can't see any mould in the sauna...but just in case, this extra clean should get rid of anything bad.
Negative experience: Very unhygienic pool and facility for the price you’d be paying you’d expect a high end facility but that wasn’t the case ,pool was yellow and had stuff floating around have been there in a span of 2weeks and it has been the exact same ,I don’t think they clean the pools regularly bathrooms and changing rooms also very unhygienic with hair and all sorts of rubbish laying around
Hey Reg! Hmm....pools like very nice and blue today. Not too sure what happened there! Hopefully it is a one-off. The pool are cleaned continuously with our filters, along with being vacuumed each evening. Same with the changing rooms, these are done thoroughly overnight and maintained through the day time. Occasionally at the busiest times, it can get a little less tidy, but we do our best to mitigate that.
Negative experience: Super casual with people's lost property. I left behind an expensive specialist shampoo in the shower. I rang to find out if it was there and they told me I had to come in and look for myself and that lost property is kept out publicly in the bathroom. I came in to have a look and they told me if shampoo is left in the shower they usually throw it out. Needless to say, my shampoo was not there. The facilities are good but kids are often let loose splashing around in the spa area
Thanks Julia. We are not responsible for people’s items left behind and we have no control over who might take something like a shampoo bottle. We keep all reasonable lost property on site.
Negative experience: i see that all the reviews are from quite awhile ago so i thought i’d post my experience here as of now (2025) i’ve been coming here for a couple of years now staff were all friendly and nice years ago but now the “supervisor “ for the pool a indian girl is there most of the time she is very very rude and disrespectful, i’m paying 10$ to have a swim here and i feel very un welcomed and disrespected when i could have just gone to a pool half the price
Thanks Russel. Lots of reviews this side of 2025. Sorry that you have signalled out one of our lovely staff members. The team do their best to enforce the rules to keep all patrons safe. Normally if a person is abusing these rules, staff will act accordingly. We hope the issue is not because she is Indian?
Fantastic experience: Love this gym's facility, customer satisfaction and it's flexibility! Been a member for 3 years and now my partner's joined it as well! Best gym I've been to in all of NZ in my 8 years living throughout the country! Thank you so much!
Thank you so much Jatin. This amazing feedback means a lot
Fantastic experience: Thanks guys, especially to the Asian guy at the front (sorry mate forgot your name) he was awesome. Been going to this place since I was 16 on and off now 35 and just back into it since being overseas for years, it's only gotten better! Cheers team
Hey Sobhan, Thank you for this amazing feedback. We are so fortunate to have such long time members like yourself. You always have a home at The Olympic.
Fantastic experience: Best sauna and steam room in auckland, if anything the sauna is even better now than a few months ago when it got repaired? Amazing work
Thank you so much :)
Fantastic experience: Gym equipment area is great, has everything needed for weight lifting and cardio, good environment as well. A very complete option in town, as with a gold membership you can use the pools facilities, hot pools, sauna and classes. Strongly recommend this gym.
Hey Romina! Thank you for the lovely review. We are so thrilled you have enjoyed your time with us here at The Olympic. Hope to see you again.
Fantastic experience: Great vibe and the best value to quality gym in Auckland! 10/10
Hey Matt! Thank you for the great feedback. We really appreciate your time with us as a member. All the best :)
Fantastic experience: Nice gym and clean facilities. Gym equipment well maintained and clean.
Hey! Thank you so much for the great feedback. We really appreciate it.
Positive experience: I like this pool, but I’d wish the staff would assist people in choosing the correct lane to swim in. Medium lane with 4 breast strokers going not at medium pace, or backstrokers that can’t stay left or keep medium pace and people that should just be in the slow or recreational lane but like the medium lane. I do get my swim done but it would be nice if people respected the lanes. Otherwise sauna steam facilities are great!
Positive experience: Good facilities, basic but does a good job, price appropriate. Lovely big sauna. Ladies changing rooms are constantly filthy though. Hair all over the floor, puddles of water on the floor with things floating in them, great wads of hair blocking the drains in the shower. The non-slip mats are disgusting - I'd been watching a rusty safety pin in one of them seeing when it get's removed and it took a good week. When I raised this with the staff one Sunday afternoon he said he would "tell the cleaner that evening" which suggests to me they only clean the place once a day which is nowhere near enough for a place with so many people using it. Gross.
Hey Shannon , thank you for the feedback. That quality of service in the changing rooms is not acceptable at all. We have already followed up this with the cleaning and maintenance staff, along with the team on site (who should be acting immediately). Please understand that there will be an immediate improvement and we hope you don't have any further issues.
Negative experience: Ah this is a shame I use to love being my kids here but they have created an unsafe environment. I strongly recommend you don’t bring children here because you don’t know who they will be getting changed with. This is not Allgood. Provide a seperate bathroom for the lgbt community if you actually care.
Positive experience: Good facilities, basic but does a good job, price appropriate. Lovely big sauna. Ladies changing rooms are constantly filthy though. Hair all over the floor, puddles of water on the floor with things floating in them, great wads of hair blocking the drains in the shower. The non-slip mats are disgusting - I'd been watching a rusty safety pin in one of them seeing when it get's removed and it took a good week. When I raised this with the staff one Sunday afternoon he said he would "tell the cleaner that evening" which suggests to me they only clean the place once a day which is nowhere near enough for a place with so many people using it. Gross.
Hey Shannon , thank you for the feedback. That quality of service in the changing rooms is not acceptable at all. We have already followed up this with the cleaning and maintenance staff, along with the team on site (who should be acting immediately). Please understand that there will be an immediate improvement and we hope you don't have any further issues.
Negative experience: 这里虽然有5米泳池,但是这里并没有允许带上脚蹼. 我也到了无人的lane 自己玩. 但还是被反馈了 挺让人失望了 这里会遇到倚老卖老的老太太.太烦人了 我只能回到akl council的泳池.起码还因此带上脚蹼 并非美人鱼裙.
Thanks for the feedback Wendy and sorry you felt this way. Fins are definitely allowed at The Olympic, but not mermaid fins that lock your body into a dangerous position. We have had numerous issues with these fins, and sensible swimming facilities also do not allow for the use of these. There is a high risk of being stuck in a horizontal position, risking hypoventilation or drowning. We have awesome senior swimmers that use our facility and it is a centre that is welcome to young and old.
Fantastic experience: This pool facility is fantastic, particularly during the day as there's less people about (not that there's anything wrong with people, but it's a hassle to swim into others while they're relaxing...) The staff are lovely, the water is wet, and the sauna is warm. Be here or be square dude. We'll certainly be back for another paddle-party!
Thanks so much Jonty, what an awesome review. We really really appreciate the positivity. Hope to see you back at The Olympic soon!
Fantastic experience: Amazing experience 10/10 The 50 m Olympic basin in 28°c and the spa pool is 40°c. Only 10NZD for a day pass. The place doesn’t smell like chlorine at all and doesn’t sting the eyes either. Very friendly staff, even the lifeguard answered my questions with patience.
Thank you so much for the feedback Uma. It was lovely to meet you, and we are so glad you enjoyed your time here at The Olympic. Hope to see you again soon!
Fantastic experience: Great service
Really appreciate it Cyrus!
Fantastic experience: Mean gym, friendly staff.
Hopefully mean in a good way?!?! Thanks Tom
Fantastic experience: Great safety while swimming
Thanks so much Lucius!
Fantastic experience: THE BEST Swimming Pool n Auckland by far % ✔️✔️✔️
Thank you so much!
Fantastic experience: Great staff who are helpfull and freindly, very organised gym
Fantastic experience: very nice gym and spa accessible location kind and helpful staff
Thanks Karla!!!
Negative experience: I went to this pool twice and today the pool was very dirty and the surface of the water was dirty, and when I was changing clothes, there was so much hair on the floor and I got out quickly.
Hey Nafiseh, We are glad that you had been enjoying it so much you came to visit us twice. The surface of the water is always nice and clean as we have our filters working all day and night. Occasionally in the smaller pools, there could be a short term issue if it is overly busy, but the water is always monitored and kept clean Perhaps you could start not going around businesses giving 1 star reviews. Spread some positivity for a change?
Negative experience: As an out of town visitor I tried to pay for a casual swim with cash and was turned away. Be warned they don't accept cash. On the positive side they do have a 50m pool.
Thanks Kevvy. Yes, we are a cashless business and try to inform casual customers with this on the website, at the entrance on both doors and at the front desk. Sorry you did not have a card or electronic payment available.
Fantastic experience: Absolute bomb of a place, fantastic gym also never busy. And the staff there are super friendly and always open to help or have a good chat with.
Fantastic experience: Best gym in town. Super friendly staff and always incredibly clean. Highly recommend
Legend - thanks so much Brad
Fantastic experience: Very kind and welcoming staff, clean changing rooms, pools and saunas are always kept clean
Thanks Ben, we really appreciate the feedback.
Fantastic experience: Nice gym and friendly staff, never too busy so I can always have a decent workout.
Fantastic experience: I find I always have a great workout at the Olympic gym. Great variety of machines and it is always nice to finish off the workout in the sauna and a dip in the pool. I never use the hot tub as I’m not a fan of public hot pools. I recommend anyone looking for a clean affordable and well equipped fitness centre. Staff are super friendly. Notable mention to ‘Thomas’ who works at the front desk reception who is always super warm and does a great greeting.
Fantastic experience: The Olympic pools and Fitness centre is a slightly dated, but very functional place to swim, workout, partake in exercise classes or relax in the spa and sauna. The 50m pool has 7 lanes, which sometimes gets reduced down to 5 when the swim squads run in the mornings and evenings (5pm ish). It is excellent for training and the cold mornings are made easier by the heated water. The gym is well resourced with plenty of free weights and machines. For the price, Olympic represents excellent value for money. On top of the facilities, the staff are very supportive of your goals and helpful to assist when you have any questions. The front of house staff are welcoming and accommodating within reason.
Hey Zac! Thank you so much for your feedback. We love the review and always appreciate 5 stars from a 5 star customer.
Fantastic experience: Been to Olmpyic pools multiple times with friends. 100% recommend to anyone. Sauna, spa, steam room as well as pool and gym are an essential for recovery. To have them all at one spot, a true gem. Staff at Olympic pools are also amazing. Soo welcoming and friendly to me and my friends especially on our first time. We enjoyed it soo much the first time, We had to go again and still go to this day.
What an epic review. Thanks so much Kuna :)
Fantastic experience: Awesome facilities great gym free cardio classes, yoga, and Swimming pool Spa & Steam Room, great staff very informative and helpful
Thanks so much Xavier. We really appreciate the 5 star review and having you as a member.
Negative experience: entries on my card expired after 1 year. fair & reasonable would be 2-3 years. theft
Hey there, Really sorry you feel this way. We are always more than happy to assist for an additional period of time if there are sessions remaining (as we did with your swims). It is a shame to get 1 stars, when you are still so keen to swim at The Olympic :(
Fantastic experience: The facilities here are perfect for a workout and swim! The receptionist fabiana is always so welcoming when I come in! Makes the experience that much better! Cheers
Fantastic experience: Really enjoyed my time at the Olympic! All staff are lovely and helpful, clean facilities, and the team are very on top of any updates to members, and admission/membership prices are very reasonable
Hey Esther, Thank you so much for the review. We really appreciate the lovely feedback :) From all the team here at The Olympic.
Fantastic experience: This place is a gem. Clean and tidy with great facilities. It’s dated - sure - but it’s functional and the temperatures of sauna, spa, steam and pool are all spot on. The staff are incredible. Every single visit I am blown away with the friendliness of every single team member. Never a bad moment here - it’s like a family community. Well done.
Thanks so much Vanessa. This might be one of our favourite reviews to date. Means a lot and we are proud to have you in The Olympic community.
Fantastic experience: Nice place and friendly staff. Every equipment has good quality and the price is acceptable.
Hey Allen! Thank you for giving us this awesome review. Hope to see you again very soon. You rock!
Fantastic experience: I have loved going to the Olympic Pool and Gym for the last 18 months. The staff were always happy and welcoming . In my time there the spa and steam rooms were upgraded which was great. The space is well laid out and easy to get around and the attached cafe has great staff and great coffee .
Hey Sarah, thank you so much for the amazing review. We will make sure to share with the whole team. It really means a lot to get this kind of feedback.
Fantastic experience: Olympic Pools & fitness centr has been awesome to me. the overall vibe is great and I have had nothing but good experiences. I definitely recommend them to my friends and family
Hey Apollo! Thank you for this awesome feedback. We are so grateful to have great members like yourself at our centre. Bring your friends and family along...your membership gives you a free 7 day pass for them to try.
Fantastic experience: value for monies. have all the facilities eg pool, spa, sauna , steam bath and gym equipment, that some gym don’t have. free parking on road till 9am. friendly vibes, trainers and staff. happy customer
Hey eve, thank you so much for your feedback. We are a happy facility knowing that you are a happy customer.
Positive experience: Google said they close at 8pm. Came and they closed already at 715pm.
Hey Becky, we are still open until 8pm with a closure of the pools 15 mins prior to give customers time to use the changing facilities. The team are still on site and the doors are open….so we are not quite sure what happened here?
Negative experience: facilities are amazing and staff there are friendly as well but in regards to cancelling membership, i had to send 4 emails and call 5 times without reply charging me throughout the process.
Hey Harry, that is a shame to receive this review after we cancelled your account early without any additional charge. The communication between yourself and the staff was also very positive and clear. So we are really not sure where this has come from.
Negative experience: This is a historic facility: New Zealand’s first Olympic pool completed in 1940. Originally, it was an open air pool and, judging by the photos on the wall, quite nice. Unfortunately, in the early 1990s, corporate fat cats decided to build a giant multiplex movie theatre over it. The result for visitors today is unwelcome: bleak concrete on all sides and a striking lack of natural light. It is somewhat like a swimming pool in an underground car park. Over the past 30 years it has also been rather neglected and needs refurbishing. Other than that, it’s fine. Good news is that they are planning to refurbish. Look forward to coming back when that’s done.
Hey Ben, thanks for the review and the story on our facility. Lots has happened in our history and we are proud of what we offer to the fitness community.
Fantastic experience: Excellent gym facilities. Clean and tidy. Can't beat the price. And the staff always greet you with a smile and are more than happy to help with any queries.
You are a legend Blair. Thanks for the 5 star review and great feedback.
Fantastic experience: Probably the best pool and fitness center in NZ. The facilities are clean, the spa pool is the perfect relaxation temperature, and the steam and sauna are fantastic. Most of the staff are friendly and cordial, however there was one who felt like she didn't want to be there. Overall, would recommend this place to everyone. And Nick is a legend. He's the nicest, sweetest guy ever.
Thank you so much for the feedback Fabian and the 5 star review. We really appreciate the response. Great to hear that you think we are the best pool/fitness centre in NZ. We think so too! Hopefully it was just an “off day” for that staff member…
Fantastic experience: This gym is located in an excellent part of the city which super easy access on public transit and an easy car park across the street. The staff are bright and welcoming when you walk in and have always been happy to help when I’ve had questions. The facilities are equipped with everything you need for a good workout - cardio and weight areas alongside group fitness. Keep in mind that this is not your fancy pants gym with filtered lemon water and essential oils. This place is a well equipped, well staffed, well managed classic gym experience. At times it can appear rough around the edges but this is a part of the charm and history of the building and facility. A great fit for anyone looking for an affordable, reliable, and well rounded fitness facility.
Hey Steph! Thank you for your awesome review. We love the feedback and are so glad you have been enjoying the experience.
Fantastic experience: I'm a member of this center, usually I go to the gym and pool, in overall I have a positive experience. The gym is equipped with good, though not perfect, tools. While the equipment covers most workout needs, there’s definitely room for improvement, particularly when it comes to the music system, which wasn’t great. However, the space is clean, well-maintained, and has excellent ventilation, making it a comfortable place to work out. The staff were also kind and welcoming, which added to the overall atmosphere.The pool is decent—while not spotlessly clean, it’s still enjoyable. The spa is warm, which is nice, but the water pressure in the jacuzzi could use a boost, as it didn’t quite hit the mark for me. On the other hand, I really liked the sauna, both the steam and dry options were great for relaxing after a workout.Overall, it’s a solid place to exercise and unwind, though a few improvements could make it even better!
Hey Shahin, Thank you for your lovely review. We hope to see you again :)
Fantastic experience: Great gym, never too busy, comfortable environment, awesome staff.
Hey Laura, Thank you for your great feedback and for being such an awesome member.
Fantastic experience: Best decision to join the Olympic. Ideal to have everything in one place (gym, spa, sauna & steam!) + the staff are pretty great too.
Hey Carla! Thank you for the amazing review and for being part of our fitness community. The team love getting feedback like this, and it truly means the world.
Positive experience: Convienent gym with good equipment but there needs to be more fans and better ventilation. The heat and humidity is so bad my glasses are fogging up and its hard for me to see
Thanks for the feedback Alexis. We will see what we can do to improve the ventilation. Hopefully this issue is resolved as soon as possible for you!
Positive experience: Classic and beautiful stadium
Thank you Peter. Glad you enjoy our historical facility. Hope to see you again soon.
Negative experience: I’ve been a member of this facility for roughly 5 years. In the last year or so my experiences here have become more and more disappointing. - spa water is gross and there’s always dead skin floating around. Perhaps this is due to the filtration not being able to handle the amount of bodies in the water: it should become members only - spa extremely busy every night of the week where you feel crammed up next to strangers: it should be members only - people clearly homeless/high on drugs in the spa: it should be members only - constantly there are children in the spa splashing and jumping in the water. As far is I’m aware it’s a gym, fitness and swimming centre. Not a child’s play pool. Aside from swimming lessons, it should be no children in the spa, cold spa, lap pool or saunas. - yoga classes where once plentiful and on in the afternoon and morning most days of the week. Now there’s hardly any running and they’re on at weird times. - forgive me if I’m wrong but the spa and Sauna at a gym should be for health and wellness and not for socialising. There are constantly too many people speaking loudly and obnoxiously. No staff members ever ask people to speak quietly nor is there any signage encouraging these polite practices: it should be members only. - temperatures are all wrong. the hot spa is to cold and the cold spa is too warm. The saunas temperature is inconsistent. The cold shower isn’t cold enough. The water fountain is too cold and doesn’t offer any room temperature water (which offers better hydration) - cockroaches. In the last 6 months it seems the building has been infested with cockroaches. I’ve seen them on my last 3-4 visits. I have also heard stories of many other patrons seeing them lately. They have been spotted in the sauna, around the spa, around the steps, around the pool and in the changing room. They obviously live in the pipes and the building clearly needs fumigation and I’m very surprised there arnt many mentions of this in reviews. - on a few occasions I’ve seen a man rowing with an ore in the cold spa. This is totally inconsiderate, he was sloshing the water around so much no one could sit peacefully. No staff intervene. - people speak to loudly in the changing rooms - people spend time on their phones In the changing rooms - people bring their phones into the spa and sauna. - at a place where there are people half naked, cell phones with cameras on them should not be allowed to be used. I’ve seen people taking pictures of other patrons a few times which is horrible. Especially no phones in changing rooms. - I’ve seen a man stretching in the changing room taking up space and hanging out in an area where people are naked. Super weird behaviour and it keeps happening as there are hardly any staff or signs to enforce decent behaviour. - drinks fridge options are too expensive and hardly any healthy options besides water.
Phoenix, thanks for your review on Google. We have made sure to address the views you expressed, please see below. 1. Our spa water is monitored and checked by staff daily every 2 hours with fresh water being added over night. The water quality is checked and confirmed by an external company, where our results are in the top percentile nation wide. The team are also in the process of creating an exceptional quality of TAC / FAC, and in a small body of water, we manage to maintain exceptional testing and quality standards. 2. The spa gets busy at peak times. This is central Auckland and we are proud to provide aquatic facilities to a large number of people. We recommend coming during quiet times to avoid crowds. Also, this is a public pool not a Day/Spa, therefore it is not exclusive to members. 3. We don't discriminate paying customers and or make unfair judgements to refuse entry. Any person suspected of being intoxicated or under the influence of substances will be refused entry or removed from the facility. 4. The outside pool around the spa is the TODDLERS pool. Which we again are happy to provide an area for children and families to enjoy the facility at all times. 5. A great atmosphere in the gym creates a great workout. We have classes, weights, cardio... It is not a library. The gym is for members and for paying casual customers. 6. We have more Yoga sessions and more variety of sessions currently than we have ever had in our group fitness programme. Please check our timetable for more information. 7. The hot spa remains at 39.5*C at all times, we do not have a cold spa, this is the toddlers pool. The sauna is set at 75*C and remains at this temperature from open to close. The cold shower water is very cold...The water fountain comment is not worth a response. 8. The cockroaches appear once in a blue moon and can be alarming. We have traps and fumigation systems. Along with a monthly spray of our entire pipe works. 9. We have not had a man rowing in the toddlers pool for at least 6 months and this person was asked to stop due to the health and safety risk. 10. We ask customers to be modest with cellphones at the facility. Please pass on any feedback to staff at the time and they would be happy to enforce any abuse of the rules. 11. Where we see poor or abusive behaviour we will be happy to assist. Perhaps limit the time in the changing rooms if other people's actions or image is offending you. 12. Our drinks fridge is filled with Water, Powerade, Powerade Zero, Protein Drinks, Amino / Electrolyte Drinks, Zero Calorie Energy Drinks and Juice for children. Please assist with any alternatives we could get to make this healthier. Prices are at RRP or lower. There is a great cafe called Aqua Cafe if you wish to get any smoothies and such. Thanks again Phoenix, we will make sure to work on any areas addressed. The Olympic Team.
Negative experience: I have been going regularly (3 times a week) for the last year and recently I have noticed the hygiene and cleanliness standards have dropped significantly, the place is INFESTED with cockroaches, I have seen them inside the sauna and all around the pools. The floor & walls inside the changing rooms are grimy and dirty, the risk of bacterial and fungal infection is really high and it just feels way too gross. :(
Hey Bill, we are very sorry that feel you felt this way. We had a full HVAC spray of our entire facility earlier this week and are doing everything possible to prevent the occasional cockroach running around poolside. Our facility is cleaned on a daily and nightly basis and unfortunately on busy days there is only so much we can do with public and swim lessons. Thanks for the review Bill.
Fantastic experience: Awesome helpful staff, great facilities and was a super easy process when signing up. Thanks team!
Thank you for the lovely review Megan!
Positive experience: มีสระว่ายน้ำในร่ม ไว้ออกกำลังกาย
Fantastic experience: Super great and friendly!
Thank you Shahade, we really appreciate the kind review.
Fantastic experience: Great place for everyone
Thank you for the great review Sergey!
Fantastic experience: Awesome...
You are awesome Binu. Thank you for the 5 Star review.
Positive experience: Excelent y amaizing pool and services .
Thank you for the nice feedback Sofia
Fantastic experience: Good Place for relaxing..”Refreshing”
Hey Indermeet, Thank you for taking the time to give us a lovely 5 star review. We really appreciate it, and hope to see you at The Olympic many more times. Kind Regards,Team Olympic
Fantastic experience: It was good relaxing hot pool and steam ☺️
Love the emoji's Sunny. Thank you for the great feedback.
Positive experience: Nice to catch some laps ... pool was clean and showers aok
Fantastic experience: Great pools, great prices, great people.
Thank you Michael
Fantastic experience: Good pool, good gym, friendly staff
Rishi, thank you for the really awesome review.
We hope to see you at the facility again soon!
Fantastic experience: Great sauna and steam room. Love the new squat racks!
Thank you so much!
Fantastic experience: Excellent long black and blueberry muffin to recharge the energy levels after an early morning ride.
Positive experience: Pools, spa and sauna are great, however gym is slightly better then mediocre
Fantastic experience: Very well maintained, clean changing rooms and safe environment.
Fantastic experience: Good gym. Good staff. Good pools. Good place. I like it.
Negative experience: 50m pool. Bit dated and dark, but tidy. Can get crowded. Air quality is terrible as there is no ventilation. Can only swim for and hour before coughing.
Hi Brian, Thank you for the feedback. We have just installed a new round of bright LED lighting which hopefully helps with the "dark". There is an open air flow from the end to the back of the facility, and is as close as it gets to outdoors without being "outdoors". So we are sorry you felt that way with the ventilation...
Fantastic experience: They recently paid some attention to the sauna and steam rooms, great wide lanes
Thanks Jordan. We love positive feedback like this. Glad that you noticed the changes in the hot rooms. Hope to see you back at The Olympic soon!
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