CityFitness Burnside

Fantastic experience: Gym

Fantastic experience: Heaps of gear to use and we'll laid out

Fantastic experience: Good gym

Negative experience: Good gym but I have spent over 2 hours today trying to cancel my membership. staff were super unhelpful with this and I waited for ages on hold when I tried to ring

Fantastic experience: Great gym, one of the biggest in the city, avoid 6-8pm because it’s gonna be full on!

Fantastic experience: Spacious, well equipped, really friendly manager. Great gym!

Fantastic experience: Good gym with good facilities. Gets very busy at peak hours on weekdays. If you are looking for a gym experience with less people, consider going later (10pm+)

Fantastic experience: Good gym , can be very busy at certain times

Fantastic experience: Great people, well laid out and the trainers are brilliant

Negative experience: Air ventilation is really bad. Or they don't turn on the A/C, don't know. Even when there are not many people the air is still very bad. (Used air and no oxygen). I've been to many gym and air quality on this one is one of the worst. After 30 min you will get very sleepy.

Fantastic experience: Lovely , spacious, friendly trainers

Positive experience: It is an ok gym, has what you need, it is not particularly attractive but it is functional. We don't use the changing or showering facilities but they look ok. Staff could be more welcoming and friendly. It is busy any time we go and the carpark gets pretty full but we usually get a spot. My main gripe is how many customers park themselves on equipment blocking other people from using it while they spend ages on their phones. I wish the gym had rules about this and did something about it. It is just inconsiderate and really bad manners. If you want to use your phone, get up off the equipment and free it up for others. If you are on gym equipment, use it. The only other thing is it is really over-heated. People working out get warm anyway, so overheated gyms are unpleasant.

Fantastic experience: Great gym with a great manager

Fantastic experience: Well maintained gym

Positive experience: Friendly staff, tons of equipment

Fantastic experience: I go to burnside and hereford street city fitness and both places are awesome. I don't know what it's like during peak hours as I go anywhere between 12-5am but the place is clean, great atmosphere and well maintained. I look forward going everyday

Fantastic experience: Very good training facilities! The staff was also very friendly and helpful.

Negative experience: Trainer Mike*, I was there today (by now a bit ago probably) and I asked this guy a simple question about chinups, this guy trainer named Mike bald big guy, gave me the dirtiest look and made me feel stupid. I swear he's only nice to you if your paying him, overall making just his presence near me make me feel slightly off as how I was treated. Keep that in mind when u hire him. Ok other than that the gym is ok, and a cool dude named Jacob helped me out amazingly, guy is awesome

Fantastic experience: 근거리여서 이용빈도 높음

Fantastic experience: Nice

Fantastic experience: Not too crowded between 14:30 and 16:30

Fantastic experience: Great gym, even at busy times it’s able to fit your workout in.

Negative experience: The members who use this gym are evidence of the sad decline in gym etiquette and the rise of arrogant, self obsessed entitlement. Today I witness a guy struggling on the bench press and everyone sat around watching him pretending they weren’t. By the time I got there (I am in a moonboot), he was unconscious. I got the bar off him and still, probably 20-30 people all just lingered around watching. I’ve been a member of several gyms over the last 20 years, and the culture at this gym is by far the worst. Do yourself a favour and spend an extra few dollars on a good gym with a good culture.

Fantastic experience: It is very spacious and not too busy. You can breath well, it doesn't smell like sweat. And the machines are all in great conditions and very easy to use. The only downside I would have is that there isn't enough natural light. The windows have this paper over it that kind of blocks most of the light coming in. But compared to other gyms this is definitely one of the top gyms.

Positive experience: Free parking for 240 minutes and very helpful staff. Up to date gym equipment.

Negative experience: I am so fed up with people sitting on machines and either watching their phones or texting. Why don't people get off between sets i did ask a person who stood over a machine and used free weights, when i said i could use it between sets that was a no. It doesn't matter what time, the culture at this fitness place is awful. Plus it takes so long for machines to be fixed. There is a real arrogance that needs to be sorted.

Negative experience: Dirty, you don’t want this blowing at you but good parking, big windows high ceilings, more open feel compared to moorehouse. Good amount of treadmills

Negative experience: Good gym but the 24/7 access needs to be sorted ya walk in with ya gym bag and if it catches the arms your stuck waiting and can't get in. If you swipe your card again it times out so you have to wait until someone leaves the gym. Terrible set up bring back swiping ya card at the front door.

Negative experience: Good gym but the 24/7 access needs to be sorted ya walk in with ya gym bag and if it catches the arms your stuck waiting and can't get in. If you swipe your card again it times out so you have to wait until someone leaves the gym. Terrible set up bring back swiping ya card at the front door.

Positive experience: Some of the equipment needed some tlc Found a necklace on the floor checked the main desk a couple times no one to be seen so just left it

Positive experience: Clean, good amount of machines.

Negative experience: Alright gym, equipment needs upgrading and there is too many people for its limited size. The staff suck, turned me away for “not being 18” because I left my id in the car outside. Absolute wounders.

Fantastic experience: First gym I ever started at. The gym has high quality equipment, is clean and the staff are friendly

Positive experience: Clean, good amount of machines.

Fantastic experience: My local gym, great place with plenty of machines to use. I would avoid the pick times as can get quite busy!

Fantastic experience:

Positive experience: Leg days are rough not enough equipment

Fantastic experience: The gym Manager Rhys is amazing. Gym is massive with all the equipment needed for a hard training sesh.

Positive experience: Good gym. I love going to the group classes. Hope they have more classes on the weekend.

Positive experience: Way too many people from 4-8pm on weekdays

Fantastic experience: Great value. Great staff.

Fantastic experience: Lots of equipment and a large amount of space. Would recommend

Fantastic experience: Awesome staff, super helpful, spotlessly clean , clearly well run

Negative experience: Very busy like a fish market like all other city fitness locations….. don’t recommend at all….

Fantastic experience: Modern open setup with plenty of various spaces for different types of work outs

Positive experience: Very good gym easy to find things around and very friendly staff

Fantastic experience: Sometimes too busy but overall my favourite gym in Chch

Fantastic experience: Nice big open space. Very clean and we'll maintained!

Fantastic experience: It's a gym! what more do u expect unless u turn up for urself!? Come on

Positive experience: Great gym, the layout is quite strange but apart from that it’s good

Fantastic experience: Fantastic gym, great facilities, very friendly staff. It's a very good value gym package for sure.

Fantastic experience: Previously having only viewd through the windows it looked OK. However upon joining and having my first workout, it's as good as can be for a conveyor style gym. I rate this as better than Treffers Rd, just because it is bigger and the AC works really well.

Fantastic experience: The female receptionist on easter friday was very helpful setting up my membership. Definitely deserves a pay rise if she hasn't got one yet.

Positive experience: Great facilities .However,music is very low ..we can easily hear gossips of others ..I think music should be energetic so that we can motivate ourself to workout more...

Positive experience: Great gym. Nice atmosphere. Only downside is they close the showers for cleaning at 5pm peak time.

Fantastic experience: Really good facilities, great range of machines and plenty of them. Great parking. Some small negatives - quite a few times the body wash dispenser in the shower has been empty; one of the showers has been "Out of order" for months. A few times the paper towel dispensers have been empty. Otherwise my only complaint would be about the people who just sit on the machines exercising their phones...

Positive experience: Its good overall. Needs a spinning studio. Frustrated by the groups of young boys/guy's who hang around and don't do much. Would also be nicer if they sectioned off the massive big space into smaller areas. Would make it less intimidating

Negative experience: Far too busy at after work hours to get a well paced workout in. Even early morning can be too busy as the most commonly used equipment is taken up with queues commonly there. Only two cable setups so max 4 people at a time can do exercises at once same with squat racks and legpress. And it doesnt help that it's usually surrounded by a group of teenagers standing around doing a set each every 10 minutes. I've done entire workouts and groups will still be on the same bit of equipment. Some of the more experienced members also have a bad habit of leaving their stuff laying around and hogging equipment too. Suppose you can't really do anything if the gym is going to keep selling cheap memberships despite an extreme lack of equipment around. Staff are friendly enough but just seem to be the equivalent of a fitness McDonald's worker, so no fault to them, I guess they can't really do anything to help the gym be better. Stick to smaller independent gyms, also be careful because the cheapest membership locks you in a year contract

Fantastic experience: Can be pretty busy in peak hours, but just as bad as most gyms. Great variety of machines, lots of free weights and soooo many cardio machines.

Fantastic experience: Incredibly well equiped and all equipment is pretty new. Most people at this gym tend to sanitize and wipe down equipment when they're finished. Only downside is that it's generally always busy unless you go between 10 pm and 5am

Fantastic experience: Enjoyed the workouts here during my short visit to NZ, the equipment range is decent however I can tell it gets too busy for there to be enough variety. A lot of repeated machines that are stacked quite close to eachother however I never waited too long. The price of casual though on the expensive end $20 each time, I visited 4 times. Other than that, bathrooms are clean and staff are friendly. Recommend for your workouts if you’re staying nearby as a traveller, not sure what the memberships are like although keep in mind. This place can get pretty busy!

Fantastic experience: Best CityFitness in town

Fantastic experience: Beautiful!

Positive experience: Massage chairs are dreadful

Fantastic experience: Very good

Negative experience: Rude staff members at reception

Fantastic experience: Nice place to get into track with fitness

Fantastic experience: Good parking and friendly helpful staff

Positive experience: There is only 2 squat racks, and it is incredibly frustrating having to book a gym session because gym is always booked out.

Fantastic experience: Clean & tidy gym. Plenty of cardio machines. Lots of space and equipment for any workout. 10/10

Fantastic experience: Nice big gym with pretty much everything u need to do a workout

Fantastic experience: Best gym I have been to, equipment is good, showers are good, yet to try the massage chairs :). Staff are really friendly too

Negative experience: I have never had a problem at this cityfitness branch, infact the service i usually receive is beyond outstanding, the trainers and receptionists always so helpful and friendly! on 19/9/21 at 7:24am i made a call to Burnside City Fitness, schelduling a 4:00pm slot for later that day as i was unable to book via the City Fitness app. The woman on the phone was extremely understanding and said i could recieve help with my app when i arrived later that day. Apon arrival i was greeted rudely by an elderly woman with a blonde bob who snapped "come back at 4:15" before i even had the chance to say anything (over the phone i was never told to arrive at 4:15 instead of 4:00). luckily, the second receptionist was lovely and helped me out with my app issues. I then returned at 4:15 to start my workout and the same old woman got extremely hostile and insisted that i hadnt made a booking over the phone because she was "taking phone calls all day" and rudely accused me of calling a different city fitness. When my boyfriend asked if she wanted to see my phone log for proof of call she got extremely defensive and told us that we were going "too far". This was very disappointing as ive only been treated respectfully by staff. not long after, my friend also arrived at the gym and experienced the same rudeness.

Fantastic experience: Got to the gym, membership had run out! Argh..... Long story short a really friendly, smiley staff called Olivia helped me out. Short and sweet feedback but when many would've been frustrated, Olivia spent the time to ensure my experience was a good one! Thank you Olivia - I enjoyed my workout and my experience

Fantastic experience: My regular workout venue.

Fantastic experience: Clean gym with ample of parking. Love it.

Fantastic experience: Well set out, clean and has plenty of parking.

Fantastic experience: Great staff, Fantastic gym, great natural light and mint gear

Fantastic experience: Solid gym

Fantastic experience: 5 stars for Rhys

Fantastic experience: Great place to work out. Good choice of equipment. Staff is friendly and helpful.

Fantastic experience: Very clean and spacious, have all the equipments I need. The shower is awesome. The receptionist Thys is so helpful and friendly. Love this gym!

Fantastic experience: Love this gym

Fantastic experience: Yessir

Fantastic experience: It was exhilarating

Positive experience: Only moderately sweaty showers

Positive experience: Great facility.

Negative experience: Poor customer service!

Positive experience: All the gear you need and friendly staff to guide you when needed.

Negative experience: Reception Staff was rude. Felt bad. Will not go back again. Went around 1pm.

Negative experience: The receptionist who works on Monday afternoon always rude and poor mannered.

Fantastic experience: Awesome place,city fitness is the best all over the country!

Positive experience: Lots of cardio gear. Just have to pick your time wisely otherwise it can be quite busy.

Positive experience: Gym facilities are great! Staff on the other hand could do with some basic etiquette.

Positive experience: Been a member here for just over a year. A great gym with awesome equipment. Staff are usually available to assist if needed.

Negative experience: Blonde trainer had a mad go at me for dropping the weights from knee height after my set. Nobody around me seemed bothered other than her. Not sure what they expect at a gym. If you are looking to use over 10kg dumbbells I suggest going somewhere else. Thank you for your response, however what has annoyed me is not what was asked, but how it was gone about it. The trainer was awfully rude and talked down to me which isn't what people deserve when they pay to train at a gym.

Negative experience: Good facilities but only one proper rack to deadlift in is ridiculous. Many people squatting in it when they should squat in the other racks, staff guilty of this too. Poor gym etiquette and really bad for ear health with weights smashing on the hard ground from deadlifts

Negative experience: It's a good gym, has everything you need but it's far far too busy. Have tried going at multiple different times but it seems like you'll only escape the crowds if you go around 1am-5am. Just very frustrating as majority of the equipment is in use or people hog it for ages. As much as I'd love to keep going, the amount of people there just makes me not want to go. Not really sure if this can be fixed. This gym was really amazing at the start when they first opened but now it just seems like they keep giving out continuous cheap memberships even if it goes above their capacity.

Fantastic experience: Worth the money and its very clean everytime we go there! Friendly staff!

Fantastic experience: Big, quality gear, no fuss, good amenities like showers, lockers, even irons for work shirts, decent staff too