Information about Bay City Gym
Opening hours
- Monday: 7:15 AM – 6:30 PM
- Tuesday: 7:15 AM – 6:30 PM
- Wednesday: 7:15 AM – 6:30 PM
- Thursday: 7:15 AM – 6:30 PM
- Friday: 7:15 AM – 3:00 PM
- Saturday: 8:00 – 11:00 AM
- Sunday: Closed
Our comment from Gimnasios Fitness about Bay City Gym:
Bay City Gym, located in Napier, New Zealand, is a highly recommended fitness center known for its welcoming atmosphere and excellent variety of equipment available 24/7. Members appreciate the supportive and friendly staff who are always ready to assist, creating a sense of community that keeps people motivated. Many users have described the gym as a 'second home,' where they can engage in various classes, including personal training and group workouts like Bodypump and Body Balance, suitable for all fitness levels.
Visitors also highlight the cleanliness of the facilities and the well-maintained equipment, along with positive interactions with the team, particularly the owners and trainers, who provide valuable advice and encouragement. Most members have expressed their enjoyment of the training environment, stating that it feels safe and inclusive, regardless of their fitness background.
However, a few users have shared concerns regarding membership cancellation experiences and the sensitivity of trainers towards personal limits and medical conditions. Despite this, the overall consensus is that Bay City Gym offers a fantastic place to work out, making it one of the best gyms in the Hawkes Bay region.
Key Features:
- Open 24/7 with a wide range of exercise equipment
- Friendly and supportive staff
- Variety of fitness classes available
- Clean, well-maintained facilities
- Strong community vibe
Bay City Gym: Opinions
Fantastic experience: Friendly helpful staff. Ease of access to the machines. 100% recommend
Fantastic experience: I was apprehensive about joining a gym in my latter years but the staff at Bay City Gym are lovely and make you feel so welcome. Having a personal trainer has been awesome and I now don't feel anxious working out in front of others. There are a number of Les Mills classes also which cater for all fitness levels.
Fantastic experience: A friendly and inspiring gym which has highly experienced trainers to help us get fit and strong.
Fantastic experience: Love the fact it’s a small, private, family operated business. Staff are friendly,knowledgeable and they treat you like a person and not a number. Love all of it especially the free weights. Hope to start classes in the near future.
Fantastic experience: I started out with the Les Mills classes, body pump, step, balance and jam, all of which I thoroughly enjoyed and have great instructors who are supportive, give options for different levels and make you feel welcome. I've also done strength training and recovery programs with various gym instructors who created programs for me to follow gave me great results from building strength to recovering from injury in a way that will help me prevent injury in the future. There's also fun gym events throughout the year, from fun runs to hikes, bbqs and the Xmas party. The staff are all super helpful, fun and supportive!
Thank you so much for the awesome review Neil! We are thrilled to hear how much you have enjoyed the Les Mills classes, strength and recovery programs, and our community events. It has been fantastic seeing you build strength and recover so well, your hard work really shows.
We appreciate your kind words about our team and are grateful to have members like you who help make Bay City Gym such a welcoming and supportive place. Thank you for being part of our community, we are excited to keep cheering you on!
Fantastic experience: I really enjoy how kimd and helpful everyone is and how reassuring the pT’s are , im really glad its not packed all the time
We are glad that you are feeling comfortable and getting the help you need with your fitness. Thank you for taking the time to share your experience.
Fantastic experience: Amazing place to be! No pretentious staff or other patrons. For someone considering their personal fitness journey, Bay City Gym is highly recommended. The staff are more than happy to discuss your goals and encourage you every step of the way!!
Thank you for your kind recommendation Belinda. We love seeing you smashing your goals every time you train :-)
Fantastic experience: Great local-owned gym that's very welcoming to all shapes, ages and abilities. Professional staff, great classes and excellent range of equipment. Highly recommend getting some personal training, joining their small group programme or doing their member challenge to get kick started. And if you're thinking, but I don't like gyms, then this is the right gym for you! Because I didn't like gyms before this one either, but love Bay City! Thanks team!
We LOVE that you are hitting those goals and loving the BCG community too. Thank you for your shining recommendation Sarah.
Fantastic experience: Absolutely fantastic gym with brilliant personal trainers. IMHO Bay City Gym is the best gym in Hawkes Bay and has been keeping people fit and healthy for decades. Big thank you to Olena for all her help, motivation and positivity.
Thank you Darren. We are so happy you are happy with your workouts and the BCG vibe. Thanks for being an awesome member.
Fantastic experience: Workouts are great and the trainers
Thank you so much for taking the time to review the gym. We are happy you are enjoying your workouts.
Fantastic experience: Nice place and amazing team.
Thank you so much Diego. We are glad you are enjoying your membership at BCG.
Fantastic experience: Great Gym, very friendly staff!! They make me feel welcomed every time I'm there, and big thanks to my trainer Olena for helping me to reach my goal
Thank you Tareq. We think Olena is awesome too :-)
Fantastic experience: Great friendly gym. Love the Rpm classes and Olena is a very supportive and knowledgeable trainer.
Thank you for your kind words. Members like you make our job an absolute pleasure. Keep up the great work.
Positive experience: Awesome gym,nice an quiet most of the time i go, so i dont have to wait to long for machines. lovely helpful staff. Classes are always a vibe. Always tidy an a nice atmosphere.
Hi Anita,
Thank you again for your lovely review—we're so glad you're enjoying the vibe! We always strive to give our guests the best experience possible, and your feedback really helps us grow.
If there’s anything we can do to improve, we’d love to hear it.
Fantastic experience: Olena is a task master! She pushes you to be the best you can be. She shows me I am stronger than I realise, and the mind is even stronger when there is the will to do better than the last time. I actually look forward to my PT sessions. Btw don't be fooled by Olena, she is just lovely.
Thank you Ursula. It was a big change for you and we are soooo glad you chose us. You rock!!
Fantastic experience: It's an amazing gym, staff are super helpful & great trainers
Thank you so much Amiria. We love seeing you at the gym. Keep up the great work.
Fantastic experience: Awesome Crew , Highly recommend.
Right back at you mate. Thank you for taking the time to review us. See you at the gym.
Fantastic experience: The team at BCG are always available and very help. Great support when I did the 4 week challenge in Feb. Great Facilities and gym equipment
Thank you Leigh for your encouraging feedback. We are happy that you are enjoying the facility and receiving the assistance you need.
Fantastic experience: Very friendly staff, excellent PT's and the gym has a friendly relaxed unintimidating vibe to it. I have been training with Rachael Chadderton for a few months now and highly recommend her - she is an excellent PT!
Thank you Flis. We think Rach is awesome too. Thanks for sharing your experience, we are happy that you are getting great results.
Fantastic experience: This is a review to do with 2016. Good gym
Negative experience: mistreated and overcharged to cancel a gym membership.
Fantastic experience: Highly recommended gym. The place has a large variety of equipment that is open 24/7, a really good atmosphere, a great team of friendly approachable staff that give good advice and are always willing to help you out. Great place for a person wanting to work out for the first time or getting back into training at a gym.
Hi Tony. Thank you for your awesome review. We are very happy that you are enjoying our services offered. Our community is very important to us :-)
Fantastic experience: I'd say this is the best gym I've been to in Hawkes Bay. I signed up with Baycity in 2010/2011 on and off. Have been to 4 other gyms and I keep coming back to baycity and I am here to stay. Owners and staffs are so friendly and super welcoming as soon as you walk in and even when you are about to leave. If you are a fan of weight training but don't want to do it on your own, I recommend joining bodypump. It is my fave!! So addictive and the awesome trainers will help you with everything and everybody in class will help you out as soon as they see that you are a newbie. Honestly, they are so nice. Our body needs a nice stretch so there's the body balance class. Just so you know, nobody is going to watch what you are doing wrong. Everybody is going to be busy focusing on themselves during class so, don't be shy. The trainers will help you with whatever you are not confident doing.lt also feels Amazing!! All free btw. :) If you are looking for a personal trainer, I TOTALLY recommend Calvyn! He is awesome. So friendly and super helpful. He can help you achieve whatever your goals are. 10/10 from me.
We are so pleased you are loving BCG and all of the classes and services on offer. Thank you for the raving review and being such an awesome member of the BCG family.
Fantastic experience: Excellent team. Plenty of equipment. Good members too.
Hi Sharon. Thank you for taking the time to share your experience on google. We are very happy you enjoyed your time here.
Fantastic experience: Awesome time working out at this gym. The staff were extremely helpful & professional & the fitness instructors were amazing. Thoroughly recommend this gym if you're ready to smash your fitness goals for '24 & beyond!
Thanks Jace. We are so happy you enjoyed the services here at Bay City Gym.
Positive experience: Great training staff, happy low key environment
Hi Alison. Thank you for taking the time to review the gym. We love that you are happy with the trainers and the comfortable environment. We are always looking at ways we can be 5 star to our valuable customers and will love hearing your suggestions when we see you next :-)
Fantastic experience: Fantastic communication and follow up, easy joining process, the lovely Sage took care of us - was no pressure, just support. Loving being there - great people.
Thank you for your feedback Fiona. We are glad you had a 5 start customer experience.
Fantastic experience: Such an awesome gym, wished l had joined earlier. So down to earth, didn't feel judged at all (I'm a big Mumma) the crew are awesome friendly and so knowledgeable. Lots of different classes if that's what your into. I went the personal trainer way and Rachel Chatterton suits me perfectly. Would 100% recommend this gym
Fantastic experience: Awesome
Positive experience: With the short time I was at Bay City Gym..I highly recomend them n their team. Calvin thank U so much for the tense work out..which I so loved and enjoyed using muscles I forgot I had. If anyone is thinking of joining here..Please..Please Do..the team are so helpful and so very supportive..the workouts are Amazing. Highly Recomended. Will miss U guys..n Thank U.❤️
Thank you for your lovely words. We wish you all the best Norma and will have a chat as a team to see what more we can do to make those 4 star reviews into 5 ;-) We are always striving to be that 1% better every day and with every customer. Our passion is to help our members and we are so pleased you are happy with your program.
Fantastic experience: A great gym for your workout routine.
Thank you for taking the time to rate our gym. We are happy that you enjoy your time here :-)
Positive experience: Greeted well. Explained the busyness of the day, with less staff. Booked for consultation.
Fantastic experience: It is so fun and I love the results I am having!
Thank you for your awesome review. We are happy to hear you are reaching your goals :-)
Positive experience: Great place all friendjy
Thank you Jocelyn.
Fantastic experience: I love baycity have been here for nearly 3years and its been like a second home to me.
Thank you Tania. It's super important to us to hear that you are comfortable in the BCG environment. We appreciate you sharing your experience.
Fantastic experience: Awesome! Great staff..highly recommend this gym.
Thank you Jill. We really appreciate you taking the time to review our gym. We are happy you are enjoying it.
Fantastic experience: I’m really enjoying being back at bay city for sure feels a lot more at home now ~ best decision I made !
Wow! That is so cool Alexee. We are happy that you are loving it. Thank you for the shout out review too.
Fantastic experience: I highly recommend Bay City Gym, it's locally owned by Chrissy and Hamish who are 100% committed to making the gym the friendliest, safest, cleanest and most enjoyable gym to to belong to. All the staff are so friendly and helpful, they make you feel welcome no matter what stage of your fitness journey you are on.
Thank you for the recommendation Bec's. We appreciate your kind words and support.
Negative experience: Unprofessional from the get go. Requested the free foundation programme 3 times. Finally got one. There was nothing to it. No goals set, they offered me the new receptionist to train me. Was told to use a certain weight, that was clearly too heavy for a beginner. He left halfway through one of our sessions. Had to take time off work due to muscle damage. Called the owner explaining what happened and that I want to leave the gym due to these reasons. There was no follow up, no questions asked. Just told to ring the office and sort it out through the front desk. I was a member for a very short time. I didn't even get offered my $89 joining fee refunded, which they just made off me for nothing. Total waste of time and money.
We are very sorry to hear you felt this way about our service. We do strive to set a high standard of service and do acknowledge during the month of March when you joined that we were under resourced as we supported our staff through disruption and displacement from Cyclone Gabbie. Our new staff member was in training and we will use this feedback to review our new staff onboarding processes.
Fantastic experience: Bay City Gym is one of those gems that you just don’t expect to find. Well maintained equipment all in perfect working order, the gym is clean and orderly with equally clean bathrooms and change area. It’s clear that the owners take pride in this space. It has a strangely strong community vibe unexpected of this style of gym, friendly smiles and ‘hello’s’ All round. Appreciate the friendly conversation with Hamish, legend bloke. Locals need to check it out, well worth a visit.
We appreciate the amazing recommendation. Thank you Daniel.
Fantastic experience: Ive never enjoyed Gyms as hate feeling faint and sick lol but wanted to walk the Camino so signed up with Aaron Silk as my PT for 12 weeks to help get me there- gently!! Really amazed at what I can do after just 6 weeks. Aaron has been really encouraging and gone over and beyond to help me achieve my goal. He knows more about the Camino than me! I now have confidence I didnt have that I am going to be able to complete this 700km walk!
Fantastic experience: I have been a member at Bay City Gym for about 16 years... it's owned locally by a wonderful family and has an immense sense of community spirit. We get a diverse range of people attending.. different ages, cultures, shapes and sizes. Over the years I have developed many good friendships! Bay City Gym members and staff are friendly, supportive and very helpful. The gym itself is big with lots of equipment and you don't have to worry about overcrowding. Open 24 hours so I can attend after work, before work or weekends.
Fantastic experience: Awesome place to join, professional and friendly staff.
Positive experience: It was great feeling supported and explained good knowledge.
Positive experience: Great gym! Consistant class timetable.. experienced instructors...friendly atmosphere..been elsewhere for a wee while but joined back up as I know what I'm getting and that it's good quality!
Fantastic experience: Love Bay City Gym! All the staff are awesome. Classes are very good and the equipment is top notch. Chrissy and Hamish you guys rock!
Thank you Selina. We are very happy that you enjoy the classes :-)
Fantastic experience: Sage is amazing and so friendly on the front desk! Love seeing her smiley face.
Fantastic experience: great gym atmosphere, positive vibes always! Awesome stuff like Sage, lovely lady always welcoming and open to talk! Highly recommended for a solid sweat! Straight ons
Fantastic experience: Good gym would recommend going because it’s a good culture and their workers always there to help you get in shape if you need so
Fantastic experience: Love the gym! The staff are so nice and are happy to explain things at length! Sage was just brilliant! Starting from her communication to her hospitality! She also seems very knowledgeable and would love to work with her and to continue my membership here after the trial period!
Fantastic experience: Very nice, knowledgeable, and friendly staff
Fantastic experience: Lovely front desk and hard quiet worker sage is. Just remember to wind your windows up next time ☺️☺️
Fantastic experience: Excellent gym, great trainers (thanks Sara!), high energy and very motivating
Fantastic experience: Sage is a friendly worker, who is always there to help when needed. She is always kind to you and will make an effort to start a conversation.
Fantastic experience: Very good gym Dwayne has be a big help going out of his way showing me the right technique and always being friendly and welcoming when entering the gym
Fantastic experience: The best gym in the Bay ! super friendly staff .
Fantastic experience: Cool gym, great atmosphere and all you'd want in equipment.
Fantastic experience: Bay City is the friendliest gym I’ve ever belonged to … Chrissy is always happy to help and Sara is a rising star!!! Les Mills classes are always top quality … thanks to all the amazing instructors
Fantastic experience: Just started at the gym, wasn't to confident. Had Dwayne show me how to use the equipment. He was very encouraging and patient with me which I really appreciated. Look forward to working with Dwayne more
Fantastic experience: Chrissy and Hamish are an awesome team. They are really friendly and welcoming. I love the option of the classes and the personal training they offer. Its a great gym
Fantastic experience: Lovely staff, clean and tidy gym & equipment. Always welcoming and made to feel comfortable as a new member. Supportive trainers with expert knowledge in both training and nutrition.
Fantastic experience: Top quality gym with a great atmosphere. Staff are extremely helpful, in particular Dwayne is extremely motivational and inspires me to be my best self ❤️ life changing experience to be a part of this awesome gym
Fantastic experience: Lovely friendly staff, always willing to offer advise and support.
Fantastic experience: Awesome gym instructors with innovative work outs and nutrition idea. Great support network. Highly recommend
Fantastic experience: Friendly and helpful people. Love going there.
Fantastic experience: Always great to carry out a workout at Bay City. Friendly atmosphere, clean and safe place.
Fantastic experience: Love Bay City Gym, it's such a family friendly gym. I've been to a couple of different gyms in the bay but this one is by far the best! Great atmosphere, awesome people and modern equipment!
Fantastic experience: Friendly, helpful owner operators. Trainers who are willing to assist should you need it. 5 stars from me
Thank you Hilda. Your support and comments are very appreciated. See you at the gym :-)
Fantastic experience: Very open and accepting. They have a great variety of equipment and are super friendly!
Fantastic experience: Cheerful and a good place to exercise if you need motivation.
Fantastic experience: The pump is great
Fantastic experience: Excellent place great range of equipment
Fantastic experience: I love the classes. Super comfortable and great place to go, great atmosphere, and wonderful staffs. Very recommended as price is also excellent for student like me.
Fantastic experience: Excellent place great range of equipment
Positive experience: Great gym.
Negative experience: After talking to instructor about my medical condition I was put on a circuit that left me unable to walk for over two weeks. Everything I had said did not sink in at all, and I was not introduced gently. I do not recommend a gym where the trainers are not sensitive to disabilities.
Fantastic experience: What a gem. Down to earth, well equipped, clean and well priced.
Fantastic experience: Very helpful staff. Environment suits all ages and fitness levels.
Fantastic experience: I need a gym where the people care as much about my health and success as I do. Chrissy and the team are just so involved with their clients that it feels like a second home. Absolutely recommend this place over the franchise gyms who take your money and then stop caring.
Fantastic experience: So chilled and relaxed. There are afew staff on daily so always there to help u out. Im going there with my mum atm and a big bunch of lovely bubbly people on a lung health issues and astma issues - a fitness and info course. Its absolutely perfect for all levels of fitness. Try out this website for help with breathing issues
Fantastic experience: Choice
Positive experience: Reasonable fees
Positive experience: Very small but good friendly gym
Fantastic experience: Has everything in you want
Fantastic experience: Great place to work out. Staff are fantastic
Fantastic experience: Great gym
Fantastic experience: Great atmosphere, friendly helpful staff
Fantastic experience: personal trainer sonya is amazing n fyn n motivating
Negative experience: Doesn't catch up with you every 5 weeks or so like they say they will, doesn't express concern when their members don't show up for ages, like months while still paying membership fee. Throws out your workout card after a little while even though you still pay your membership fee
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