Lloyd Elsmore Park Pool and Leisure Centre

Positive experience: The affordability for families is great. The changing rooms for families is a good touch, but they could do with more cleaning. The indoor splash pool is great value for my under 2 year old, he loves it.

Positive experience: A well maintained, enjoyable fitness centre. The pool and establishments were clean and easy to use. Perfect place for a short training session or just to enjoy amenities. The only minor detail is that pool lane rope and the bottom pool line do not align, making swimming into the lane rope an recurring issue. Overall a lovely public establishment.

Negative experience: A dissapointed swim. It’s expensive for an Adila to swim: $8,20. The water is not a nice temperature, i would even say cold. It was school holidays, so lots of kids/ parents and that’s fine as there is another big swimmingpool to play in. But they were also in the lap swimming pool, and kids don’t really swim laps, they play, even some private swimming lessons were going on where people try to swim their laps. 1 person was there to have an overlook. With so many people, there should be more. And it’s through, the swimmingpool doesnt give a clean when the gaps between the tiles turn green and black.

Fantastic experience: I like Lioyd Elsmore Park, it’s great for having a relaxing time at the pool and gym at the end of a busy day

Negative experience: Management of the pool area must be on holiday... all of the time, that or they need a career switch. They don't seem to know what they are doing anymore, the place has gone downhill this year, particularly in recent months.

Fantastic experience: We love this place! Indoor pools and outdoor splash pad, spa and sauna - very convenient for every age group. Oh, you can book a birthday party there too and you'll get the entire training pool just for your group.

Negative experience: When I was changing in the pool changing rooms I was in one of the changing rooms with the electric door and it said the door is locked and a few minutes later someone opened the door and saw me. So I recommend that you should always use the door with the manual lock. I am very disappointed...

Positive experience: An excellent community pool. Impressed with the management, there were two life guard next to the main pool and the kids pool to ensure no one could drown in the water. Kids pool looks great but didn’t went in for a try cuz feel like not really for my age, but a lot of kids in there so I assume it’s nice. Changing room is also great, plenty of space for changing and toilet. Showering section is also acceptable except for only 2 minutes of hot water and then cold water joins in (Might be just personal problem).

Negative experience: I went swimming today 1st December, I have complained to one of the attendants that by the steps in the family pool all the grouting is black, I was told because it's under water nothing can be done. I have never seen this happen and I have been swimming a few years. The attendant said he would log it. I hope so as it's a health issue. Please make sure that the pool is cleaned properly as it appears to be black mould. It needs to be checked for the safety and hygiene of all swimmers.

Negative experience: The reception was rude and unprofessional, reflecting a very serious attitude issue. Additionally, their rules were altered based on your race and nationality, which is unacceptable and discriminatory.

Fantastic experience: Amazing hotwater spa in Auckland. Friendly staff

Negative experience: I had a very disappointing experience with Highland Park Pool regarding a faulty swimming goggles I purchased on 17 November 2025. Within 5 minutes of entering the water, the goggles were leaking badly from the right seal. I reported it immediately and was told only the manager could deal with it, and that she would call me the next day. No one called me for two days. When the manager finally phoned on the third day, she refused to refund or exchange the goggles without even asking for details, and claimed I “didn’t try them on before buying.” Trying goggles on dry doesn’t show whether they leak in the water, and no staff ever advised me to do so. I suggested that a staff member test the goggles with me during my next swim. She agreed to arrange it, but when I returned on 24 November, the staff knew nothing about it. No instructions, no follow-up, nothing. Completely disorganised. In the end, I had to test the goggles myself and recorded clear video showing the leak. As of today, nothing has been resolved. This isn’t about the small cost of the goggles. It’s about poor service, slow response, inconsistent communication, and a lack of accountability. As a public facility, I expected much better professionalism and respect for customers.

Negative experience: Was told to leave the pool because of saying the word Asian . this old Asian lady in the sauna was getting in my face telling me to take my slides off when ur allowed slides on in there. it’s my day off came an to sauna to relax not be harassed with some lady getting in my face. absolutely ridiculous will not be coming back

Fantastic experience: Good range of fitness classes, very good instructors, great gym!!

Fantastic experience: Nice

Fantastic experience: Fantastic facility.

Negative experience: Very poor customer service. I’ve called them and just pass me to both swim gym and reception. both are rude as well. what’s the point of them doing a reception job if they don’t know proper customer service. Really sad!

Fantastic experience: Nice swimming pool, not too busy at least at this time of the year. Nice gym too. Very friendly and helpful personnel.

Negative experience: Though this is a great facility - the opening times of the splash pool are disappointing - they are different everyday and you need to either check the website or call before going to see what time it opens. Usually they open at 11:30 am to 2pm which is too late for toddlers which this pool mainly serves and is technically lunch time. A couple of times we arrived to find the lifeguards (young team members) still setting up the pool and removing the covers so though it was scheduled to open at 11:30am - the gates were not opened till 11:45am. Then there are instances where we needed to wait to get in the facility all together because was at capacity - when we got in it was no where near full. The way I see it - there are staffing issues - either understaffed or under performing. It seems like the more we pay (entry fees, rates) the less we get. Splash pool should be open 9am to 12pm - that suits toddler times much better. And please stick to a schedule and employee more lifeguards. This is a great facility but not serving all its community members well and as such is under utilised. Why invest in building a splash pool only for it to be open for 3.5 hours if that a day?

Negative experience: Went to this pool today paid 10 dollars for spa n sauna unfortunately the ssuna n spa wasbt that hot as expected the sauna the green light not also told one of the attendant but nope no response and paid 3.50 for my grandchild for kids pool went there n was told kids pool closing in 10 mins this was supposed to b told on the counter so that we could have not paid for kids pool so not good by the front desk admin. Not happy things need changing.

Negative experience: I had a very bad experience with a lady at the reception. She was rude and treated me in a racist way. She is an older white woman with short hair and big blue eyes. She showed no respect for people from different cultures, which made me feel very uncomfortable.

Fantastic experience: Kids love coming to this side.

Fantastic experience: Used to be free to swim when I was a child.

Fantastic experience: Wonderful Facility. Great staff very helpful.

Fantastic experience: Very clean pools and warm water during winter. Suitable for kids of all ages. They also have dedicated changing rooms for babies and toddlers. Easy parking with heaps of spaces. Entry fee is very cheap and free for kids who are under 12. Definitely a great place for swimming on the weekends.

Fantastic experience: Such a great service to the community- excellent facility and very friendly staff. Keep up your good work

Positive experience: Nice atmosphere but the spa would be bigger better to wait in the sauna also had to wait longer to many people but was nice atmosphere

Fantastic experience: There are all kinds of sports activities! It's a blessing for the people of the eastern part of Auckland

Negative experience: Went there for a swim, sauna, and steam. Cost $10 per person. The swimming pool and spa facility are dirty... lots of puddles everywhere - best that you keep your flip-flops on! The water temperature and pressure in the shower room were inconsistent The sauna and steam room were too small to handle people going in and out. It felt like I was squished in an animal cage. There are common locker and digital locker for hire. You can exchange the coin with a note, but you can't pay with your card The staff was friendly. Thank you but no thank you. I will not come back here again.

Fantastic experience: Going to Pilates. Oh my, the pleasure...and the pain! Sureta, a great instructor, she is also so sympathetic!

Positive experience: The water is not warm enough for baby especially in winter.

Fantastic experience: Lovely park with playground, swimming pool, gym, and fitness classes

Fantastic experience: Always clean

Fantastic experience: Amazing place for spa and sauna. Well maintained pool and clean water. Had a great time.

Fantastic experience: Staff kept a very watchful eye on all swimmers.

Positive experience: Good local swimming pool.

Fantastic experience: Good gym. Fair amount of equipment. Friendly staff. Park by the door if your riding.

Negative experience: This is the 4th time that the leisure pool has had limited space. Our son does the swimgym for the last 4 years and I always practice with him after. If this continues I Will find a new place to enroll my son.

Fantastic experience: Always a good experience and always very clean.

Fantastic experience: Have 2 pools and a hot spa, a busy center.

Fantastic experience: My favorite place for swimming for the last a few years. Lap pool is always clean and I enjoy swimming there, even though leisure pool is crowded with children at times.

Fantastic experience: I always go there to play badminton, the place is really large with different facilities that you can use.

Negative experience: Facility needs new management. Women’s changing room showers usually blocked by hair. Family changing rooms usually occupied by elderly couples or have rubbish in them. A couple of weeks ago I took my toddlers into the little splash pool and swam around for a while until I spotted poo in there. The pool was empty when we got in and I checked my kids who were clean. So the lifeguard who was in there when the last group was there clearly didn’t check the pools and the lifeguard who came over when we entered the pool didn’t check the pool either. Gross. Tried to go today after management had communicated to me that they would make changes, unfortunately we couldn’t even get in as their hours for the toddler pool once again were ridiculous and wouldn’t open for another 35 mins even though the big pool was at capacity for who knows how long. So couldn’t get into any pools. Left and went to Otahuhu pools and had a great experience, completely free and a lovely community.

Negative experience: Some of the staff are terribly rude. Also, $10 is too much for what once circa $5. Would rather go to Papatoetoe.

Fantastic experience: Nice

Fantastic experience: Good facility, gym, sauna, pool, and spa all under one roof.

Negative experience: Everything good. The swimming pool is big, clean and nice. Only issue I had is one of the gym staff. I don’t know his name but he uses wheelchair. He does not know clear information and gave me wrong advice about gym membership plans. Also his behaviour was not professional and rude.

Fantastic experience: Very very good this is the main swimming pool I go every time it has 4 pools

Fantastic experience: Local gym and pool, very clean and well maintained, too crowded sometimes

Fantastic experience: I had ae photo eith the worries ruby led team here couse I just cme outa hospital that time

Fantastic experience: Kids swim for free, non-swimming supervising adults also enters for free.

Negative experience: They should mention that their pool, spa and sauna (the only reason people actually go here) are under repairs. I wasted gas and time coming here when I couldve just seen it mentioned on the auckland council website or on google maps.

Fantastic experience: Good swim

Fantastic experience: Good and fun swimming pool

Fantastic experience: Who doesn't enjoy a sauna, spa, & steam room, not to mention the pools. Gym, courts, around, abundance of parking.

Negative experience: Water is cold. Pool always closed. It is hard to get to change room due to currently maintenance.

Positive experience: Great pool and leisure centre. Would rate it one of the best in Auckland for getting some swimming laps in. Only annoying thing is all the strict Asian parents forcing their little kids to do intense endurance training amongst the adults. Slows everyone down and lifeguards seem not to care or do anything to police it.

Positive experience: Good facility’s, constant poor communication. Over the years I’ve been coming here the pools are quite often closed, with no services telling you. The pools are currently closed and the phone services still say they are open and give you the hours. It not hard to change the opening hours to say they are closed. Very frustrating after getting the kids ready and going all the way there to find that. Not the first time either.

Fantastic experience: I really like how they cater to homeless people for showering, it's nice to see that they understand there troubles. www.ezymow.co.nz

Positive experience: The big pool was too cold. It's not usually

Positive experience: always good,can't miss

Fantastic experience: It was ok & great too.

Positive experience: Great park for all sorts. Fenced dog area, missing water facilities around there or maybe I'm blind? Lots of parking and different areas to enjoy plus there's the historical village

Fantastic experience: If there is more than 5 stars, I would give it. Amazing staff in the gym and the pool. The pools are huge. The equipments in the gym are new and you can do virtual classes on the bikes and treadmills. The parking can be tricky, especially Saturdays.

Negative experience: We all got Red Eye After summing Today 23/06/24,And My Son is 16 Months Old. PH level does Not seem to be checked very regularly. Felt high salty taste On the water straight away.

Fantastic experience: Love this place, the staff and the facilities.

Fantastic experience: So far, so good! I've joined recently and been to a few classes. Instructors are great. Facilities are good. Staff are friendly. The body balance class is awesome

Negative experience: There is no control how long people could stay in spa some people would stay in for hours and don't give a chance to others also very noisy in sauna and spa,cleanliness is an issue as well.

Fantastic experience: A member since 2018.The best gym there is, great frontline staff, instructors and facilities.

Negative experience: Rude, insensitive and lying staff. From the second I walked in with my children, having to wait due to capacity (also i was a life guard in a publice pool). Just to see a nearly empty pool. Lied how long the wait time would be, watching other families of the same background to be put through before myself and other waiting families. Terrible staff and cleanliness isn't a factor there. myself and others who waited were all been lied to. Then watched as staff just stood there not doing anything as multiplefamiliesleft. The man at the door is rude and a liar and the Cafe staff (particularly the tattoo girl) was very rude and yelled at any Children who didn't have money to move. It was a tense environment and waiting families such as myself and children all left. Do better.

Positive experience: Place is always busy, maybe too busy. Facilities are dated and starting to wear down a touch. The spa, sauna and steam room are always crowded, small and a bit untidy. Overall it’s fine, just needs a refresh.

Fantastic experience: Very nice pool

Fantastic experience: Family friendly pool place

Fantastic experience: Local pool clean and safe

Negative experience: The pool was just okay, but the changing rooms left a lot to be desired. The pool and changing facilities needed a good clean.

Negative experience: It's absolutely atrocious that the splash pool is closed for the school holidays yet again due to staffing issues. This has been going on for YEARS, and has not been fixed. These are council pools, and kids need exposure to safe swimming experiences. The main pool is freezing and doesn't allow for my kids to swim, the center updates where late and we were waiting for the pool to open when it was updated to say it was closed. We won't be coming back and will be relling friends not to come here either. So disappointing.

Positive experience: Go every day

Fantastic experience: Great place to relax and meet others. Clean shower rooms and toilets.

Fantastic experience: I love the gym, spa and Sauna

Fantastic experience: Great toddlers' splash pool

Fantastic experience: Enjoyed Freedom Camping. n Pools

Fantastic experience: Great swimming lessons for our 5 year old

Fantastic experience: Love the facilities. Gym prices are great for what is available

Positive experience: Fun for kids. Limited seating for adults however outdoors. Indoors seating is fair. But kids had a blast so no complaints.

Fantastic experience: Public swimming pool with a splash pad outside. Indoors they have lane swimming, leisure and toddler pools. The Swimgym is also located inside for private swimming lessons. The splash pad area is free to visit, but can get cold as it can get windy outside in the open

Fantastic experience: Staff are absolutely amazing!!!

Positive experience: Too strict with rules specially in Swimming Pool, but overall good experience

Negative experience: Swimming ‍♀️ pool over crowded Bath room bins rubbish over flowing. Out door splash pad. Bucket not pouring splashing water.

Fantastic experience: Clean and tidy. Lovely lap pool, that was all I wanted was to be able to do some uninterrupted lengths.

Positive experience: Our regular place to enjoy summing, spa, sauna and steam. Expect a huge crowd during weekends.

Fantastic experience: Great for the kids, cheap option for taking the kids out for some fun. It needs a bit of revamp in the main pool a bit grimy but can't really complain too much with the cost of an outing.

Fantastic experience: First class experience in pool but just one request that at closing time don't leave to much of chemicals in pool because that causes burning in everyone's eyes till next 12 oures.

Fantastic experience: Nice place, especially for the babies

Negative experience: Can u open early for the weekend 9 is so lateeeeeeeeee

Fantastic experience: Fantastic place to swim with the kids. Swim gym is great too. When the kids get confident, they can jump in the big pool.

Positive experience: Most of the staff are great, but sadly the main pool is dire - the pool sides and floor are DIRTY, even after a month of closure they are never any different. The pool temperature fluctuates which should be unnecessary in this day & age.... There is NO way I use anything else in the facility How many more years before there is an upgrade?

Negative experience: The managers who is mean , rude and unfriendly ! need improved the service level to the customer ! Gym level 2 the some staff awful , if the customer not continually been instructor with them , is rude and talk the bad words behind the customer ! Do not have any one can management it ! ! So awful place ! Not recommend for it! And facility very mouldy ! on the ground and shower box ! Be - caution : someone share customer’s detail to stealer ! Such as home address ! If you complain the staff ! whole street car need be careful , 3 weeks ago, 4 stealer whose are other country stolen our street car! 2 times! different car ! And one week late another car been damaged by the same steal group ! So can not complain staff who is unfriendly of gym room ! Otherwise need be carefully the whole street property will be unsafe! That is seriously problem happened! Was reported to police station !

Fantastic experience: Really Good Pools. Clean.

Positive experience: Good pools and leisure centre, toddlers have to be with an adult over 17 yrs old, it only cost $1, very busy

Fantastic experience: 挺好的游泳馆