Ellerslie Leisure Centre

Negative experience: I was keen for my 13 months old gymnastics and they sent me email for 0-4 years group timings and fees for this age group. I went for trial class .. but it wasn’t age appropriate for 13 months old. Then the instructor there wasn’t supportive when I asked what my baby needs to do as she looks younger for this activities she replied yes she looks younger. I asked her what should I do she just said just what do you feel ! Lol Why did you guys put 0-4 age group when you can’t accommodate according to age . When I approached people at reception they said it is mostly parents led ! The conversation was all over the place . They were not sure what they were doing!

Fantastic experience: Excellent classes and a great facility. I enjoy the 6am HIIT classes, always something different and a great workout :)

Positive experience: Birthday party review for 4 year old: Hall: has bouncy castle, gym equipment (balls, nets, balance beam, trampoline, some mats, and rings) and chairs are lined up along one wall. In summer it is warm inside, not too hot - unless you're running around like the kids! Bouncy castle: is a really safe design, you can't slide or fall out of it. It's noisy though, so it is heard from the entire hall and kitchen. Gym equipment: not particularly safe, but if used correctly/with supervision for younger kids it's fine. Trampoline doesn't have nets. There isn't a lot of padding for falls throughout the hall. Kitchen: opens into the hall halfway. It has most things you would need, but not in the best condition. I recommend table coverings for a party (we didn't bring any), and to bring your own big bowls for chips etc. There are 3 tables in the kitchen. Take care with the hot water, it was much hotter than I expected (I hope they check the temperature). Instructors: they take the kids through classic games such as red light green light. It didn't really work for us given the age range and that kids wanted to play on the bouncy castle and gym equipment. Overall: recommend it if your kids are happy to exhaust themselves running and jumping, and if you don't mind joining in a bit. I didn't like how noisy the hall was and how the kitchen wasn't super clean.

Fantastic experience: Fun times

Positive experience: I have been a member of YMCA for long time. Great staff, friendly and approachable. About 6 months ago I sent an Email to the manager about: Updating their equipment Changing the the Battle Rope (shattered in pieces)in the group training hall downstairs. Men showers upstairs need a proper cleaning!! Manager Emailed me back he is getting budget and will bring new equipment. Still waiting for a Battle Rope to be changed and showers still in the same states. BUT I had an Email that my gym membership has gone up!!! WIFI would be great too.

Fantastic experience: Great place

Positive experience: Great place

Negative experience: A complaint has been made to Exercise.org.nz regarding a cancelled YMCA membership which you've re-opened without my permission. I do not appreciate being called to say that I owe money to you when it is clear that my overdue fees were PAID IN FULL before the membership was closed. They will be contacting you I imagine to ask for further details. - Andrew Taylor

Positive experience: I'm a staff member for ymca mt albert rec and mt albert primary school asc and hp and this week was my first time at Ellerslie rec on Tuesday as it was a educational holiday that day and when I turned up for my 1pm shift the morning shift receptionist made me feel welcome and like it was my second home and and she took her out of her work time to show us each every room and as we were new there work for that day and she took her work time to come over on my work break at 3pm and cane to talk to me and check up on me and everything else and she knew people who have intellectual disabilities which i have and other people who have all other kinds and she understood me and she had no problems with us she didn't rush us at all like the afternoon receptionist took over afternoon and evening shift and she made me unwelcome by the way she was and hehe seemed she didn't really want to work that day just the attitude she gave us and and she seemed she didn't want to lead us and she made my partner feeling unwelcome after I finish my work and we were shifted out alit as there's no asc room and compared to mt albert rec at mt albert rec all the staff are loving and make sure staff and public are okay and mentally and friendly to newbies and public too and made my partner feeling welcome to mt albert rec than Ellerslie rec I would recommend going to mt albert rec for asc and hp more nicer and friendly staff

Fantastic experience: Great place to exercise. Heaps of parking

Fantastic experience: I came by to play pickleball with friends. The building looks quite new and multisotired. There is a gym and the court areas upstairs. The court area had 4 courts. The reception area was air conditioned which was nice to rest in.

Fantastic experience: Nice place for the family to go to There's playground for the kids Big field to play Opposite is the facility where there's gym and game courts

Fantastic experience: My kids enjoy doing Gym at the Rec centre. They have been very helpful and are neurodiverse friendly, which is encouraging.

Fantastic experience: Nice facility

Positive experience: Low Key Gym

Fantastic experience: Friendly staff.

Fantastic experience: Lovely friendly staff who showed me through the venue and what it has to offer.

Fantastic experience: Great classes & gym facilities. Lovely, knowledgeable staff.

Positive experience: I visited the badminton court. Too many lines for different sports on the floor, making it really confusing.

Fantastic experience: Well set up. Good group fitness

Negative experience: what kind of gym doesn’t have wifi? such a cheap and easy thing to have for customers. It is also a bit dirty some days, plus some machines are quite old and rusty. also there should be a cheaper plan for only gym use as all auckland council gyms have.. ymca only has the “all in with gym+classes+pool” option, what if I only want the gym?

Positive experience: Great place for kids birthdays. Parking a bit of a pain, and sports equipment could use a refresh

Negative experience: What a waste of my time. I called them because they are offering two weeks free. I was just looking for an explanation about the offer on what the cost is and options. They offered me to come over and have a look facilities and so on so on. I didn't want to but they insisted. So firstly they couldn't agree with my first option as they said they were very busy, so they choose day and time. Secondly they called meo the same day of my appointment one hour before saying that they were double booked asking me to push it an hour later, which sadly I accepted. When I arrive to my appointment, receptionist couldn't find any under my name. She did have not a clue. So then she found on her mind that the only person that could possible give me the tour went home because a family emergency. I mean everyone can have this type of situation, but at least I would've expected an apologetic note or a call, but nothing instead. What a waste of time when they could easily provide information over the phone when I requested. Hopefully someone at YMCA can see this comment. Poor customer service

Positive experience: ok

Fantastic experience: Hidden little gem

Fantastic experience: Top

Fantastic experience: Thanks guys for looking after my baby sister y'all the REAL MVP

Fantastic experience: Great space...cheap to rent...lots of fun

Fantastic experience: Something for every age. 1 thing I would like extra... a swimming pool for length swimming would be great! Room out the back!

Positive experience: Zumba class with Olga was excellent. I look forward to checking out all of the facilities. I suggest an induction for newbees so you know the lay out and what's available to you

Positive experience: Quite expensive if you want to play casual basketball. Hoops are basic and Ok for casual ball. Courts are usually dusty and slippery. Only one full court.

Fantastic experience: I love YMCA Ellerslie as it offers variety of fitness classes and also depending on your schedule its not always too crowded, I love to do work out when its quiet. Great staff, facilities and option to play sports as well :)

Fantastic experience: Friendly staff who listen to feedback and respond. Good work team Y

Fantastic experience: Great place for a child's birthday party!

Fantastic experience: Super friendly staff and great local gym. No crocodiles.

Positive experience: Pretty cool place. Access and parking is a bit wierd tho

Fantastic experience: Thank you for today for letting us host my daughters Birthday! Brian was understanding and patient. Thank you to the two ladies who ran activities it was truly awesome. Definitely recommend.for birthday parties.

Fantastic experience: Had an awesome time sharing one of our science shows with the YMCA holiday programme. Wonderful friendly staff who ensure the kids are happy, safe and are having fun!

Fantastic experience: Three community play sessions are a great spot to take the little ones for some entertainment on a wet day (or sunny one) - $7 per child and both my one year old and three year old have a great time.

Fantastic experience: Friendly staff

Fantastic experience:

Positive experience: My grandson loved attending daycare there!

Fantastic experience: Lovely gym with friendly staff & trainers

Fantastic experience: Great spot. Professional and helpful team.

Fantastic experience: We take our youngest daughter to the YMCA every Sunday morning for little kickers football (soccer) the coaches are awesome and really keep the kids engaged the entire time. I would highly recommend this if your keen for your children to learn football.

Positive experience: Mean

Positive experience: NO POOL. WAS GUTTED...LOL.!

Fantastic experience: Amazing prices!

Positive experience: Very complete facilities, guided classes, friendly attention

Positive experience: Good but a bit too small

Positive experience: Zumba n yoga instructers are very good there

Negative experience: So I have been coming to this gym since i was 17. Honestly, the staff here are amazing, however, the Never2Old programme, the people who attend these have a tendency to be absolutely inconsiderate (with a semi hint or racism). The other day I was here working out and went to the bathroom (left my towel on the bench) and came back and was taken. I politely told the lady it was my bench, too much she ignored and continued working out. When she left she took another members bench who was different skin colour and she ended up moving to allow that person on the bench. I used to enjoy this gym, but after this rude behaviour I decided to leave and go elsewhere. (staff here are amazing though)

Fantastic experience: Awesome place

Positive experience: Nice place

Fantastic experience: Workout time

Positive experience: Nice facilities and fitness programs

Fantastic experience: Excellent. So good for the kids

Negative experience: YMCA has the worst customer service ever.

Fantastic experience: Great staff great centre

Fantastic experience: I cannot fault them. Nice gym. Good classes and instructors. My kids love their holiday programs and other activities throughout the year. Sometimes a bit disorganised, but who isn't ;)

Fantastic experience: Attended a kids birthday party st the gymnasium here. Loved it. There were couple of staff on hand to ensure the kids were entertained and parents could have "grown up" time. Plenty of gymnastics type activities, bouncy castle (not sure if provided by the venue?) And sports equipment to play with. A separate room available for food and drinks.

Fantastic experience: Great people. Good facilities.

Positive experience: Awesome service and nice place

Positive experience: Friendly employees!

Positive experience: Nice facility for recreational activities at very reasonable price. There are multiple badminton + Squash Courts which can be booked in advance at very reasonable price. Staff are very friendly.

Negative experience: Nice people. Car park,walk way driving area not very user friendly due to their being smashed glass scattered everywhere..each time..

Fantastic experience: Great early learning centre. They look after the kids very well

Positive experience: A good place for kids to kill time

Fantastic experience: Friendly staff and reasonably priced memberships