
Information about SwimTastic
Opening hours
- Monday: 6:00 AM – 7:30 PM
- Tuesday: 6:00 AM – 7:30 PM
- Wednesday: 6:00 AM – 7:30 PM
- Thursday: 6:00 AM – 6:30 PM
- Friday: 6:00 AM – 6:30 PM
- Saturday: 6:30 AM – 5:00 PM
- Sunday: 8:00 AM – 2:00 PM
Our comment from FitFit New Zealand about SwimTastic:
SwimTastic in Auckland, New Zealand is a premier swimming school known for its high-quality instruction and well-maintained facilities. With a team of experienced instructors who are praised for their patience and professionalism, both children and adults can enjoy engaging and effective lessons.
Many parents have highlighted the dedication and kindness of the instructors, particularly mentioning the fantastic progress their children have made. The school's focus on personalized instruction has proven to be beneficial for swimmers of all ages and abilities.
Furthermore, the facility boasts clean and modern amenities, making it a pleasant environment for learning and recreation. Parents appreciate the convenient class schedules and the variety of programs available for different skill levels.
While several users have praised SwimTastic for its friendly atmosphere and supportive community, some have expressed concerns about booking issues and communication with staff. These concerns appear to contrast with the overall positive experiences shared by many families.
In summary, if you are in Auckland and looking for a swimming school that emphasizes quality learning, clean facilities, and community engagement, SwimTastic comes highly recommended.
SwimTastic: Opinions
Fantastic experience: An awesome pool
Cheers Richard!
Fantastic experience: This is a very good swimming school. After trying three different ones, I finally chose this one, where my children have been studying for over two years. The teachers and staff are friendly, the venue is warm, and there's plenty of parking. It's always improving. Recommended!
Hi Aaron, thank you so much for your kind words! We’re delighted your children have enjoyed swimming with us for over two years. It means a lot that you’ve noticed our friendly team, warm facilities, and ongoing improvements. We truly appreciate your recommendation!
Fantastic experience: Great place for people of all ages to learn to swim. The staff and teachers are all amazing as are the facilities.
Thanks D for the fantastic review!
Fantastic experience: Both kids have been here for years. Great place.
Thanks Jason for the great review!
Fantastic experience: Going for years very happy
Cheers Roger!!
Fantastic experience: The best in the biz
Thank you Gary!!
Fantastic experience: Awesome facilities and great staff. Highly recommend.
Cheers Simeon for the fantastic review!
Fantastic experience: Welcoming from the moment you walk in, from the team at reception, staff poolside and instructors. Everyone is knowledgeable and friendly. We have been attending for 13 years with outstanding service and quality instruction.
Thank you for the wonderful review Tracey! We continue to enjoy welcoming your family!
Fantastic experience: Nothing but respect for the instructors. Absolutely fantastic.
Thanks Joe for the great feedback!!
Fantastic experience: This venue is must for children to either learn or improve their swimming skills
Thank you for the wonderful feedback Ray!
Fantastic experience: I am very appreciate that Wilma and other people here always be kindly and patient to help my family. We are not native speaker so it’s hard for us to understand everything, but they are really helpful. We all love this swimming school, the best
Wow! Thanks Jack. We are very glad to hear you found Wilma and the team very helpful!! :)
Fantastic experience: Great swim instructors and very modern facilities
Thanks for the great review Nick!
Fantastic experience: Love regularly swimming at SwimTastic!
Thanks for the awesome review Yasmin!
Fantastic experience: My experience at SwimTastic was excellent. Very knowledgeable staff and well kept facilities. Highly recommend
Hi Jun, Thanks for the wonderful review! Our staff have enjoyed and been impressed with your commitment and swimming progression! Good luck for your future endeavours!
Fantastic experience: Fantastic swim school for my son
Fantastic experience: Great!
Thanks Kate for the 5 stars!
Fantastic experience: We've been swimming with our now 16 month old since she was 3 months at swimtastic. We've had the same (absolutely amazing) instructor, Helga, the entire time. She's calm, clear and considered and my daughter absolutely loves her. It has become a highlight of our week. I particularly love how carefully Helga plans the sessions around various important water skills and I can really see the physical development/ learning taking place in our bub. All whilst being fun, using singing and keeping activitues appealing at the same time. Keep up the good work!
Thanks for the awesome review Bernice. Helga is a wonderful teacher and a delight to our team!
Negative experience: I am extremely disappointed with the booking system, management, and customer service at this swimming school. The lack of accountability and inconsistent policies are concerning and reflect poorly on the management. It appears that different rules apply to different families, which is unacceptable. As a paying customer, I expect professionalism and consistency in service delivery. However, my recent experience has left me feeling frustrated and disappointed. I will not recommend this swimming school to others.
Hi Zhu,
I am sorry you feel this way.
We have extremely clear polices in place that are detailed in multiple locations and we ensure all clients know them and are required to read and sign them. These are created to keep consistency and fairness for all customers and we do not make exceptions in any case.
I disagree with your comment that different rules apply for different people, because that is not how we operate. All clients are following the same polices. So our staff can also uphold their integrity.
Please email [email protected] if you feel differently, or to add more to this feedback, as i would want to investigate your comments further.
Thanks
Negative experience: Communication is terrible. Online booking is bit confused and you never get a refund when mistakenly book any session. Think twice or thrice before make any bookings.
Fantastic experience: These guys are brilliant! Very competent swim instructors and the wider team are extremely friendly and helpful. We're very impressed by everything so far!
Hi Niall, thanks for the awesome review!
Positive experience: I swam here one time, twas good
Negative experience: The reception is very rude.
Negative experience: Booked a makeup class totally different level with the same class name If the instructor can do whatever they like then you don’t need to classify to different class different level
Fantastic experience: Wonderful teachers and a very clean swimming pool. It’s gets really busy during school holidays
Fantastic experience: So impressed with Swimtastic. Great facility, but even more so with the young adults that are instructing the young children. Their engagement, skill level and how they interact with young kids is amazing. Step changed my 5 yo's confidence and swimming ability.
Fantastic experience: Standout facility, top tier staff, excellent coaching for youth and adults, and engaging programs. Swimtastic is a community hub—the kind of place that gathers people around a shared interest and can facilitate meaningful experiences. My family was recommended to Swimtastic 2 years ago for youth instruction. Now we’re there 5-6 days/week. After seeing the hands-on and thoughtful instruction with one of my children, we eagerly moved our other child here from a different swim school in Auckland. Instructors are well-trained, well supervised, and have helped my kids grow in confidence. Along with my kids, we’ve all significantly improved our swimming. More importantly, we’ve enjoyed the experience along the way. Strongly recommend it if you’re looking for a swim school. Other: clean and new facility; youth holiday programs; easy to use app for account management.
Thanks Heath! It is wonderful to see the progression in your kids swimming and yours too. Also the joy you and the family bring when you come to the facility! Long may our relationship continue!
Fantastic experience: Helpful and friendly staff.
Awesome to hear! Thanks Stephen
Negative experience: Bad
Negative experience: bad
Hi Brayden, It looks like you are located in the United States as that is where your other review is. Please note, we have no affiliation or connection to the SwimTastic in the United States.I also could not find you in our database.If you are located in Auckland, New Zealand, please can you contact us at [email protected] so we can understand what the issue is.I await your response.Thanks.
Positive experience: Very good lessons and facilities
Positive experience: Some great instructors!
Thanks Rose for the wonderful review!
Fantastic experience: Update: also Rebecca C. is an absolute fairy! She manages toddlers perfectly well, balancing graciously between Fun and Learning. Such a treasure in the team! Wonderful team here and a nice clean facility. My baby goes to the baby swimming class (started at 5 months), and thoroughly enjoys it. Sophia is a superstar instructor, couldn't be better. Thank you from Alice and her happy parents :)
Thanks for the awesome review Nadia! We agree, Sophia is a superstar and she enjoys it too! (Update) And thanks for the kind words about Rebecca! She too is a superstar team member!!
Fantastic experience: My 5yo son did a holiday course here and made such great progress in just a handful of lessons. He went from being unwilling to put his face in and unable to float to having fun kicking with a flutter board and trying to use his arms too. His amazing instructors were Mohammed and Jess. My 2yo also really enjoyed the baby classes.
Thanks for your lovely comments. We are delighted that there is great progress in their swimming
Fantastic experience: Awesome swimming school , clean facility and best team! Would definitely mention staff Nicky who gave me the impression in the very beginning on class booking phase! Very helpful and efficient lady , just make me feel I have had a very right and wise choice to choose Swimtastic!
Thanks Lei! Nicky is a fantastic asset to be part of our staff
Fantastic experience: Great place, well organised but the standout has been my sons teacher, Charlotte who has helped him with his swimming classes. She has been exceptional with her approach and should be commended for her style of teaching, connecting well with her students, teaching great skills and discipline.Thank you Charlotte for your amazing work and the SwimTastic team for your work
Thanks for the awesome review Sam! Charlotte is a fantastic teacher and awesome person to have on the team. Fittingly, she has just been named Swim Coaches and Teachers NZ swim teacher of the year. You will find out more later this week in our social posts about the achievement!
Fantastic experience: This is a great pool and they offer a lot of classes for adults and kids! The adult classes that focus around health are fun. I suggest trying the water aerobics class regardless of your age or fitness level. It’s genuinely a fun time and you work at your own pace so your heart rate can get pumping or stay low and steady. The pool itself is very clean and the staff are lovely :)
Hi Jordan,Fantastic to hear you had an all round wonderful experience with us. We strive to continue to deliver that service.
Fantastic experience: Took my 3 month old for her first swimming lesson today and was very impressed with teacher (Charlotte) and the facilities overall. Very professional and super clean. The pool is low chlorine and the building is kept nice and warm - perfect for babies. They also have plenty of showers, padded change mats and bag storage. Highly recommend if you are wanting to get your baby in the water!
Thanks Nat for the awesome review and glad to hear you and the bub had a wonderful lessons!Charlotte is one of our superstars! Looking forward to continuing your journey with us! :)
Fantastic experience: My son William loves swimming and we have tried with a hand full swimming schools in Christchurch and Auckland. SwimTastic is so far the best and our absolute favorite. All coaches are amazing professional, which is hard to achieve in my opinion. They have great patience and understanding of how to guide toddlers as well as fully trained technics. Highly recommend!
Hi Yasmine,Thank you very much for the delightful comments. We strive to continue to deliver the service you have described.
Fantastic experience: An amazing Swim School. The staff and facilities are nothing but the best. I highly recommend SwimTastic to everyone wanting to get in the water.
Thanks for the positive words Melanie! Our teams strive to see everyone share the passion and joy of swimming and water!
Fantastic experience: Best swimming school in Auckland! All instructors are so nice and professional, especially James B! My son is extremely cautious in water and needs lots encouragement. We can see his big process with James’s professional and patient guidance. Definitely will highly recommend SwimTastic to all my friends!
Thanks for the fantastic review. James is an asset to our team!
Fantastic experience: Such an awesome complex. My 12 year old loves it! One thing I noticed (as a NE teacher) was how amazing the swim coaches were with the kids! 100% wish I'd known about Swimtastic 14 years ago when we began our swimming lesson journey with our first born.
Thanks for the awesome feedback!You've found us now and known where to go! :)
Fantastic experience: Great swimming coaches. Very good pool
Thanks Ora! We trust our coaches to deliver our programme! We strive ourselves on our staff training.
Fantastic experience: Lovely afternoon
Thanks Raymond! Glad you enjoyed it.
Positive experience: The pool is very clean not busy
Thanks Elcio, we know our clients appreciate a clean pool like ours
Fantastic experience: Immaculate facility. Pool temperature is perfect (not too hot, not too cold). The squads are fun and challenging and the staff are always friendly and helpful (not to mention extremely knowledgeable). I can highly recommend.
Thanks Quentin, keep up the good swimming.
Positive experience: Bigger and better facility. Very clean. Lots of parking space
Thanks Melissa
Negative experience: facility is new plenty of parking but the organisation of the staff and communication is terrible
Hi Ben,Im guttered to hear you didn't have a positive experience at the facility. I would appreciate it if you could contact us at [email protected] and leave your name and contact number as I would like to understand what happened and what could be done better.Thanks, Nick
Fantastic experience: Great teachers, nice clean facilities
Thanks Guan, we are proud of our facility.
Fantastic experience: Great facility!
Thanks Lewis for the awesome review!
Fantastic experience: Swim tactic would be the most customer friendly and accommodating business I have EVER dealt with. Not only do they take good care of my children in their lessons but work with you to ensure your lessons are ideal for your family. Love these guys
Fantastic experience: Great instructors who know how to speak to kids at their level.
Thank you very much. We Pride ourselves on the delivery of our service here at SwimTastic
Fantastic experience: Great swim school
We are pleased you appreciate it, like we do.
Fantastic experience: 6 am - 7 am adult fitness session is great! Can't think of a better way to start the day. Clean, modern facilities and a friendly, professional team. There's a lane for all skill levels during the adult sessions and no two sessions are the same.
Thanks Matthew for the positive review! Keep up the good work.
Fantastic experience: Awesome Swimming and fantastic lawns... Scott EZYMOW
Thanks for doing an awesome Job!
Fantastic experience: Great teachers, nice clean facilities
Fantastic experience: Great experience, especially with my ASD son. They really made an effort with him.
Thanks Terry,Im glad to hear about your positive swim lessons. We strive to provide for all and give everyone a fantastic experience.
Fantastic experience: Amazing Personalised, dedicated and caring instruction. Could not compliment more highly.
Thanks Deborah for your wonderful comment. We strive to provide aquatic excellence and deliver quality swim lessons.
Fantastic experience: Excellent. Best place for kids learn to swim program and for adult keep fit.
Thanks Rob, Been awesome to see your kids progress.
Fantastic experience: 挺好的
Thank you
Fantastic experience: Great place to come for swimming. Water in the pool is slightly salted. Very convenient and modern facility. Pricing is reasonable.
Cheers Sergio, We are proud to show off our facility and see others enjoying using it.
Fantastic experience: Great place to get your kids into swimming. Great classes for all ages and abilities. Well organized.
Thanks very much David. We love what we do and always get thrilled with the progress of the swimmers
Fantastic experience: Amazing facilities and staff.
Thanks Kirsty!
Fantastic experience: Good venue, easy parking, great value for money with the lessons
Plenty of Parks! Thanks for the positive review Paul.
Fantastic experience: My kids have come here for years and really enjoy the friendly atmosphere and excellent pointers they get helping them improve their swimming. The classes are great for all levels with my son getting the competition he relishes and my daughter enjoying the technique assistance and encouragement she appreciates. Thanks Mark and all the team. Michael
Thank you Michael for the positive review.We are delighted to hear you and your kids had a positive experience in our programme. We wish you all the best in the future.
Fantastic experience: Excellent swim school. Great premises.
Thanks for the fantastic feedback. We love our new facility.
Fantastic experience: It was about time I got back in the pool to improve my fitness! SwimTastic is close to home but more importantly it's a lovely clean facility. And the pool is not heavily chlorinated- I think they use salt.
Fantastic experience: Very good coaches and swimming pool is very clean
Fantastic experience: High quality of coaching and pool.
Fantastic experience: Absolutely brilliant swimming instructors. Best swimming school I have ever taken my kids to. Instructors Marcus, Nik & Tom are delightful boys and are always so kind and polite to the children. Also fantastic teachers, the kids are becoming very confident swimmers!
Thanks Will for such positive feedback!We are delighted and always endeavor to provide a service like you have described. We are proud of all our Swimming Instructors. We look forward to seeing your kids continue to build confidence in the water from our Swimschool!
Fantastic experience: High level of school now supported with a new fantastic facility! Outstanding quality of water which gives a go to all chlorine sensitive users. My son learns swimming for the third year at SwimTastic. He started without much love of water but is ready to swim every day now. That is what only quality coaching can do. Check this place out, you'll be impressed!
Negative experience: We had booked early saturday well in advance, only to find at the start of class, we were taken off the roll. It happened because they instead replaced us with "friends of", absolutely disgusted.
Positive experience: Great instructors, patient and able to individually help little swimmers even they are looking after a big group. 4 stars only because of that actually... sometimes the groups are too big and even the instructors are great, the children are not swimming as much as they could (should). Beside that, great place to learn how to swim! I definitely recommend it.
Positive experience: New pool, new location same solid lessons. Swintastic is a great centre for teaching kids to swim. The lessons range from complete beginners to young advanced swimmers. The program is well structured with kids only advancing when capable. The new pool is fantastic, with better changing facilities, larger waiting area (it can get quite crowded on weekdays), and bigger car park. My kids go and have improved slowly but surely as they progressed through the various levels. The teachers are generally very good, supportive, and treat the kids respectfully. I definitely recommend this centre for swimming lessons. Though be warned, due to its popularity (and it is very popular no matter what the other reviews here say), it is very busy during the week.
Fantastic experience: Come and see how buzzy this place is that’s a true indicator how good the lessons are. ITS PACKED. One of the best in NZ in my opinion after trying a few others. The instructors care, no shouting and they have superb senior instructors they get results.
Fantastic experience: good swimming area
Positive experience: Great place for beginner swimmers right up to squad training. Full of kids all the time, has a small shop for some of those items you may need.
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