CityFitness Ormiston

Positive experience: CityFitness Ormiston is a modern gym with a high-energy vibe, but be prepared for the fact that it is incredibly crowded almost all the time, even on weekends when other branches usually quiet down. This is likely due to the huge volume of classes they run, so if you enjoy working out in a busy, social environment, this is definitely the spot for you; however, if you prefer a quieter session, you might want to look at other locations. On the plus side, parking is very easy since it’s located right within the Ormiston Town Centre, and the location is super convenient for post-workout errands since there are three grocery stores (New World, PaknSave, and The Warehouse) just a few steps away for a quick run.

Fantastic experience: Great gym. Pretty big too. Wasn't packed like others have said but maybe cause I came in early. But overall 9/10. Churrr Ormiston fams!

Fantastic experience: Too busy evening studenrs

Positive experience: Great gym close by

Negative experience: Giving 1 Star because Zero is not an option. My experience with this fitness club has been nothing short of appalling. Their conduct reflects a complete lack of professionalism and integrity. I was charged fees incorrectly, without any prior notice, explanation, or consent. To make matters worse, when I approached them for a resolution, they refused to provide a refund for their own mistake. The staff displayed an untrustworthy and dismissive attitude, offering no support, no accountability, and no genuine effort to rectify the situation. Their approach is unhelpful, careless, and deeply disappointing for an establishment that claims to value its members. This club has proven itself to be unreliable, unethical, and entirely indifferent to customer concerns. I strongly advise others to avoid this place if they value transparency, honesty, and basic customer service.

Negative experience: Well there is no privacy at all with gym being over crowded all the time and lack of some basic guidelines for patrons to respect other people space and privacy. The customer would talk endlessly on phones disregarding fellow customers privacy and space, there should be some private space if people wish to talk on phones and stuff as there is always something important to attend to. The management at gym should seriuosly consider this as it is very annoying at times when some close to you talks loudly and endlessly over the phone while you are trying to do your workout.

Positive experience: Good gym with lots of machines just is so incredibly busy. Exchanging a few cross trainers where I hardly see more than two people using them at a time for a couple more stair masters would be great, often have to miss the stair master as I cant get one. Yes you can go during off peak but if you go other than 1-4am expect to have to work your works around whats available. Also no where near enough cleaning stations if you actually want us to wipe down equipment after use.

Fantastic experience: Great well stocked gym, great people and a great environment. Highly recommended.

Positive experience: Edit: thanks for responding though as I said in my original review coming in off peak hours is a luxury I dont - and many other full time working parents don’t have. And I’ll be looking eagerly to see the more spray bottles and cleaning wipes stocked up! This place is incredibly busy - to a ridiculous level. Weekends are great but good luck coming in on a weekday between 3-10pm and some us dont have the luxury of ‘choosing to come in off peak times’ Full of teenagers who hog the machines in huge groups and tag each other out across multiple machines and tough for everyone else - ‘saving machines’ and no gym etiquette whatsoever. Its been worth it though because they have such a great selection of machines and its always been clean. Last month or so its been like the mystery of the disappearing spray bottle and good luck if you can find a wipe or bottle of cleaning solution to clean down your machine after using it then the automated messages reminding you to clean your machine after use keep playing is a bit of laugh considering. Is it BYO cleaner now? Today both leg extension machines broken. With the amount of members you have surely its in the budget to have the machines fixed promptly and a spray bottle at least on every second machine?

Fantastic experience: Spacious

Fantastic experience: Appreciation for Outstanding Staff Member (27/08 around 7 PM) I would like to sincerely appreciate the young gentleman who was on duty on 27/08 around 7 PM. Unfortunately, I didn’t catch his name, but I felt it was important to acknowledge his kindness and professionalism. Following an earlier situation at the gym that left me feeling unsettled, he took the time to check in on me, asking if I was okay and doing well. His genuine concern and thoughtful approach truly stood out, especially considering he was the only staff member who responded with such care when the matter was initially raised. Not only was his response exceptional in that moment, but I’ve also heard similar positive feedback from other gym members. It’s clear he consistently carries himself with respect, kindness, and professionalism—a real gentleman. I want to extend my heartfelt thanks to him. His support made a real difference, and I believe he deserves recognition for the outstanding service he provides.

Negative experience: This gym is literally the bane of my existence like there’s the two same lat pulldown and cable row that are broken and haven’t been fixed for idk how many months now I even brought it up with staff and still the same problem is still there and don’t get me started on the cables, there’s 8 of them and I guarantee half of them have resistance or have a jagged cable it’s actually so stupid nothing is done about it until its completely broken and then there’s the million people in the gym from 6am - 6am the next day like wat da hell man

Fantastic experience: I am new to this gym. Love the friendly staff and classes so far! ☺️

Fantastic experience: Good gym with all facilities.

Negative experience: Packed from as early as 5am onwards everyday throughout the week

Negative experience: Always bloody packed, even in the most off peak times. They need to stop signing more and more members, the centre is not big enough. Or make the gym bigger. There is so much parking space that is never used

Positive experience: Layout is ight, not to shabby, but those prison cell things in the entrance kinda scary ngl But nah the vibes are chill, a pump is a pump ‍♂️

Positive experience: Good gym but am leaving as its too busy.

Positive experience: Hard to find the entrance for the first time there, but big, clean and spacious… pity the treadmills aren’t facing the amazing views.

Fantastic experience: Lovely gym and big also. Will be coming back again to do my workouts. Clean and at such a nice location.

Negative experience: Would not recommend this gym. It is packed 24/7 hardly any machines available except for the useless cross trainers that no one ever uses. The reason they don't offer trial is that they know anyone with standards would not consider this gym. I've cancelled membership in less than a week but have to tolerate 4 weeks of nonsense cause of the notice period. With the money I'm paying and the number of machines available, I'd be better off with a treadmill at home, at least I can access it 24/7.

Negative experience: I've been walking around and outside the mall for ten minutes and cannot figure out how to get into the gym. I'm about to give up and go home. Y'all need way better sign posting.

Negative experience: machines mostly broken or don’t feel right. too many teenagers who think they know it all.

Fantastic experience: Great Gifts

Negative experience: Poor place.... 1. Too much crowd 2 I was trying to enter from the new entry tag that is not working and I have to go back without a workout. 3 Not enough staff to support 4 Dont waste your money.

Fantastic experience: Love the classes and the training facilities. Also the place is huge! I’m glad I signed up last year

Fantastic experience: great！！

Positive experience: mostly busy and hard to use required machines or equipment every time

Negative experience: No proper direction in the mall or from the carpark to get to the gym.

Positive experience: Too Rush, management should put some notes those who use phone must leave machines they just occupying the tool and play

Positive experience: Nope. Drove out there as I thought the CF in Takanini was too small, it is. But in hindsight it serves it's purpose and you just gotta pick your times. Ormiston was packed to the gills. The aircon couldn't keep up, was sweating like a faucet, and trying to get a bench or gear was not without hassles. So nah this Canterbury boy is going back there.

Fantastic experience: Good gym little untidy with paper towels on floor and not every station had its own spray down bottle. however has lots of equipment to use and spacious like how there's lots of floor mat area to use, would definitely use again when I'm back in this part of Auckland.

Fantastic experience: Modern equipment, great atmosphere

Fantastic experience: Good gym for the members living in the area. Buzy all the time sometimes hardly get to do a properly workout. I would like to add that 2 months ago this guy ask me how many sets I got I said one and just when I bout to do it he said BRO CAN YOU LIKE HURRY UP that is disrespectful you don’t tell others to hurry up with there workout be patience bit of cringey people at this gym. Had few Indians members who was being disrespectful twice that I did a set and a indian guy came said he wants to use it he wana do deadlifts he told me go to another machine that one is free I told him I just started and told him you don’t do that at the gym telling someone you wana use it and go use another machine. Another time is one of the squat rack was free no one was using it I did a set another Indio guy came and he said he was using it and I said no one was here he said my water bottle is here I said I didn’t saw it he said he went to the toilet VERY DISRESPECTFUL I would like to say that they should make a new rule of girls wearing tshirts or don’t let them in no sports or any kind of bras

Fantastic experience: Clean and spacious facility, staff is always there either on reception or on gym floor. Not too crowded, just need to pick a time to go there. Highly recommend.

Fantastic experience: Best city fitness in the area!

Fantastic experience: Get them gains

Fantastic experience: Close to my home

Positive experience: It is a super large, very well equipped fitness center. A black membership costs 14nzd, courses and one other person from the same household (also alone) are included. Showers and shampoo are available. The only huge disadvantage, it has an enormous number of people. Only idle times are ok.... Auf deutsch: Es ist ein super grosses, sehr gut ausgestattetes fitnescenter. Eine black membership kistet 14nzd, kurse und eine weitere person aus dem selben haushalt (auch alleine) sind inklusiv. Duschen und shampo sind vorhanden. Einziger riesiger nachteil, es hat enorm viele leute. Nur tandzeiten sind ok....

Fantastic experience: Nice an clean

Fantastic experience: Clean n friendly staff very helpful.

Positive experience: Well set out gum excellent equipment

Positive experience: Good gym...clean and tidy..

Fantastic experience: Spacious. Busy after work hours. Awesome classes

Positive experience: Good but gets packed at peak times

Fantastic experience: Very nice gym with great People

Fantastic experience: Big space. Lots of equipment. Shower not that tidy thou.

Positive experience: Awesome gym just a little too packed ‍♂️

Fantastic experience: Great bargain. One person joins can bring a guest for free; every time, no limit.

Fantastic experience: Very nice staff and love going here to workout 10/10 I recommend

Fantastic experience: A very spacious gym, more bigger than the Botany branch.

Positive experience: Large gym, good range of gear. Staff need to be more vigilant with people sitting on gear playing on their phones in peak times.

Fantastic experience: Great gym. Loads of equipment and space aswell as friendly staff and peers.

Positive experience: Plenty of parking, clean equipment. First time back to the gym in a while and it was an enjoyable experience

Negative experience: Too many ppl, and some equipments are need to be fix. Not that smooth as compared to the other place .

Fantastic experience: Love the group fitness classes. All the instructors are so lovely and bring positive vibes and fun to every class.

Positive experience: good gym, but can i ask what is the peak hours during weekdays ?

Positive experience: Too many super singhs at this gym, guys trying to hard and hitting on other people. Not sharing the equipment when doing super sets acting like they own the gym and the country

Positive experience: Big, Spacious, clean and a good variety of equipment but it gets really packed to the point where you have to wait around for equipment. Pick the right time to go.

Fantastic experience: Good gym, quite clean, but very busy. Try to go out of peak time

Fantastic experience: It's a big and wide gym. Not crowded equipment are new and the parking is huge! Plus they have a glute drive machine there ❤

Positive experience: Alot bigger, layout is great. However the spray bottles a few of them were broken so those would need replacing.

Positive experience: It is a nice and one of the biggest cityfitness gym. If you do not want to spend too much on the membership then CityFitness Ormiston is really good value of money.

Negative experience: I’ve heard 2 flatmates complain that you have to wait in a queue sometimes to use the treadmill. It tends to be overcrowded at this gym in my opinion. If you’re looking for a more quiet and chill gym, then I wouldn’t recommend this one. The only good thing about this gym is how cheap it is. The best City Fitness that I’ve been to so far is City fitness Queen street. It has 4 stair masters, 2 floors (upstairs and downstairs) and lots of equipment. No queues there.

Negative experience: Despite being a complete and relatively new facility for training, my wife has been treated very dishonestly when it came to shifting the contract. They did not brief the contract and they signed her to a fix contract, then withdrawal the money when she asked about the cancellation policy. They un-notifyingly cancelled the contract and took cancellation fee out of the contract as well as two weeks membership fee. It could have been a miscommunication, however none of the team leader stepped forward to resolve the issue. We are seeking legal advice due to deceitful manner.

Fantastic experience: Recently got a membership of CityFitness. I like this Ormiston branch, because of its new gym machines and equipments. CityFitness is way more spacious than Jetts. Definitely will be regular to this branch.

Positive experience: Hi there, I have enjoyed my time in Cityfitness Ormiston since last year, especially the weekly yoga class. Sorry to see Cythina left and no Yoga class is coming up on the App for weeks already. Will there be and when? I am very keen to join.

Fantastic experience: CityFitness Ormiston has everything you will need for a gym regardless of you being a beginner, intermediate or a novice lifter. Staffs are lovely and are keen to help if you need anything. Is relatively clean even though the gym can get pretty busy especially during peak times. The only thing I would wish for it to have more of, is pull up bars. If I could choose a location to workout in the morning especially if you live around the same area, this gym will be it!

Positive experience: First time at this gym. I like the vibe here. It's very lively and busy. I don't really like it when a gym is busy, however because of how busy it is, it does help with setting the mood. I feel the energy and liveliness of the people there and it is super contagious. That's a good thing especially when you are not in a mood to workout. Very open setting, setting is faced on a wife angle rather than your usual length angel. A lot of equipment available and options, compared to some gyms I have been to so that's awesome. No waiting around unless it is a specific type of machine. Changing rooms are very nice and spacious with lockers and separate toilet and shower area. Group fitness rooms are a decent size and staff seem good. I haven't really interacted with any but I see the smiles on all their faces which is awesome. Definitely coming back for the machines.

Fantastic experience: Good gym. Spacious and so many different machines and workouts. I like that they have a room that anyone can use as long as the classes aren'tgoing so if you'rewanting more privacy, you can hide out in there. Does get busy throughout the day but there are so many machines, equipment and free space that you can still get a good workout in.

Positive experience: People and equipment there are really nice but it does get too packed at times which is okay. Equipment do get broken often but they do fix it quite fast at times. Not bad!

Positive experience: Nice place to work out if you live around flatbush.

Fantastic experience: Love this place. Huge floor area. Very clean. So much equipment. Staff is always friendly and active. Best gym in NZ by far.

Positive experience: Great staff & very clean :))

Fantastic experience: Its big. Better than others

Fantastic experience: Very good when not packed

Fantastic experience: Nice gym with good n effective machines

Fantastic experience: Thanks Ikey for everything you do cuzz ! Amazing place and awesome staff

Positive experience: Clean tidy great equipment great staff

Positive experience: My go to gym! Can be a bit over crowded at times.

Fantastic experience: Great facilities. Clean and welcoming.

Fantastic experience: Heaps of parking, giant size gym with so many different extra fitness classes

Fantastic experience: Best gym..modern machines..very spacious..always clean

Fantastic experience: Very good gym. Brand new things. Tons of equipment

Fantastic experience: New and big gym with a good range of equipment and friendly helpful staff!

Fantastic experience: Staff are really good and great atmosphere. very spacious and lots of equipment.

Fantastic experience: Great gym!! Big and spacious with a good range of equipment

Fantastic experience: Very spacious, clean with friendly staff and a good range of exercise equipment to help you reach your fitness goals.

Fantastic experience: Best city fitness gym in nz hands down. Huge car park. Easy access. Huge amount of machines and space. Friendly staff of course

Fantastic experience: Friendly, Helpful Staff Beautiful Clean Facility If You live in or around the Ormiston, Flatbush, Botany Area this is the Place to come for All You Fitness needs

Negative experience: I don't like the staff at the reception today. It's a long way after level3, now traffic light system. I understand the gym want create a space that everyone got vaccined. But the problem is that the Ministry of Healthy give me an exemption of Vaccine Pass due to the Issue of grovement that they can't issue the vaccine pass right away even I had the double shot. When I show the email of MOH and it doesn't work as I thought. They just don't let you in. They just give you a email and let you ask their manger yourself. Isn't it their job to do it? Give him a phone call or something right away? The readiculous thing is that I used this email enter the gym yesterday, and today it's another staff, and don't working?

Negative experience: Was my first visit to the gym as i had relocated to Ormiston.I asked the lady on the reception to help me navigate my way around the gym...she refused to help me and said i needed to book an appointment with a PT to be shown around...‍♀️‍♀️.She was very rude about it and I just cnt believe she feels comfortable talking to people like that...there was 3 other people on that shift that wre busy on their phones doing nothing and she wouldnt spare 2 minutes to just show me around??I immediately cancelled my membership that very same day.Iam making an official complaint about her because she needs to learn basic customer service,,I was suprised that she manages that place,,its really sad

Negative experience: VERY RUDE CUSTOMER SERVICE BY Someone who calls themselves the MANAGER of this place - JULIE. Go do some course on Customer service. Apparently they close your membership but still take money from your account and they have a hard time returning it. ...Pathetic. !! worst ever experience. I see other members here commenting Julie needs to go......!

Fantastic experience: cool vibes, amble space between fitness equipment, very nice large modern place, people do their own thing, they do not stare to see who is this new person coming to the gymn beautiful clean facilities like water machine, lockers, toilets, clean yoga mats, etc...if that helps you change yr gymn. Membership fees is not bad because someone include me in their membership so I enjoy free gymn.

Positive experience: This is one extremely busy gym all the time. They have all the equipment you could ever need but definitely going to wait to use it no matter what time you going to train. The HITT and Power classes are definitely recommended

Fantastic experience: Pretty big gym in the suburb. Plenty of parking on 2nd floor. Staff is friendly and helpful. Great views from the gym floor. Can see the entire Barry Curtis park while you sweat. It gets very crowded in peak hours so might be in 2nd in queue to use the machine. That’s the only downside but can’t take the star away due to it. Overall, the best addition to the Ormiston mall and love that CityFitness is here in the Flatbush community.

Negative experience: Nice space but always crowded, have to wait in lines to use equipment. I’m on contract membership (black membership) just wondering whether I’ll get charged if I cancel my membership now even though I haven’t made my first payment yet ?

Fantastic experience: This is my 4th Gym I've been a member of in the area. This gym is a great size! Plenty of weights, circuit machines and a huge amount of cardio equipment! They also have circuit machines which is exceptionally friendly for newcomers!City fitness also has the family and friends benefits which could save you a whole additional membership! I would definitely recommend checking this place out. This gym is a great choice for all!

Positive experience: Loads of space, equipment. The entertainment is even better. Forgetting the stresses after work by watching people on the stair-elator and sending texts, or those on the treadmill, walking the slowest pace ever ... and on their mobiles . A pity really that we can't even take time out for ourselves and exercise. I digress, each piece is equipment has a sanitising station, people are courteous. The ladies has a lovely showers / change rooms with lockers AND you can shower wash hair, blow dry/straighten and go straight to work looking fresh and radiant. Joined yet?!

Positive experience: The gym is well maintained and got plenty of equipments. But there is a catch! During the peak hours, this place is crowded to the core.