Information about Jetts Millwater
Opening hours
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Our comment from Gimnasios Fitness about Jetts Millwater:
Jetts Millwater is a local gym located in New Zealand, known for its great atmosphere and friendly staff. Customers appreciate the 24/7 access, clean facilities, and reasonable pricing, making it a popular choice for casual gym-goers and families alike. Here are some key highlights:
- Affordable Pricing: With rates as low as $9.99 per week, it offers excellent value for fitness enthusiasts.
- Well-Equipped: Provides a variety of modern machines to cater to different workout needs.
- Clean and Organized: Most users report that the gym is tidy and well-maintained.
- Friendly Staff: The staff is consistently praised for their helpfulness and support.
- New Facilities: Recent upgrades in equipment have improved the overall gym experience.
However, some users have cited a few areas for improvement:
- The gym can become crowded, especially during peak hours, which may lead to waiting for machines.
- The payment system has received negative feedback for inconsistencies and extra charges, resulting in frustrations among members.
- Some users feel the gym is slightly small and would appreciate a larger space.
Overall, Jetts Millwater is recommended for its affordability, helpful staff, and a positive workout environment. It's a great option for those looking to maintain fitness at a budget-friendly price, though potential members should be aware of the peak hour congestion and payment concerns.
Services, Machines and Guided Classes
Jetts Millwater: Opinions
Fantastic experience: all brand new, fantastic!
Thanks for the fantastic review! We're glad you love our brand-new facilities and equipment. We're committed to providing a comfortable, accessible place to train—hope to see you back at Jetts Millwater soon. If you have any suggestions or need membership details, visit https://www.jetts.co.nz/clubs/millwater
Fantastic experience: Small but clean. Rely on Google to indicate when busy as there are long waits for equipment otherwise.
Hi Nigel,
Thank you for taking the time to share your experience at Jetts Millwater. We’re pleased to hear you find our gym clean, and we appreciate your understanding regarding the size of our facility. Your feedback about the wait times for equipment is valuable, and we encourage members to check Google for live updates on gym traffic.
Your insights help us continue to improve, and we're committed to making your fitness journey as smooth as possible. If you have any other suggestions or need assistance, please feel free to reach out.
Warm regards,
The Jetts Millwater Team
Fantastic experience: Love this gym. Really laid out well and friendly staff.
Thanks for the great review, Shaun. We're delighted you love the layout and found our team friendly — we aim to provide a welcoming, well-equipped space for everyone. If you have any suggestions or need support from our club managers or trainers next time you're in, please let us know.
Negative experience: Came in today asking about joining since my old gym shut down. I was ignored for 5+ minutes while a male staff member with multi coloured hair and patchwork tattoos was laughing and talking with someone else we weren't at all offered help or even greeted. As we were about to leave, the man finally asked what we needed. Very unprofessional, rude, and not helpful at all. Would not recommend
We're very sorry to hear about this experience at Jetts Millwater. Being ignored and treated rudely is unacceptable and falls short of the service we aim to provide. We appreciate you bringing this to our attention and we will investigate what happened. We appreciate the feedback and would welcome the chance to make this right.
Fantastic experience: Jack is an amazing worker there and is very nice. Great communication and service. Great gym and area aswell. Highly recommended!
Thank you for your positive feedback. We are glad to hear you enjoy the amazing view and good amenities at Jetts Millwater.
Fantastic experience: Nice new layout throughout two floors - more space to move around. New additional equipments too.
Thank you for your review. We appreciate your feedback and hope to continue providing a welcoming environment and flexible options to support your fitness journey here at Jetts Millwater. If you have any specific comments or suggestions, please feel free to share them with us.
Fantastic experience: Loving the new machines, staff is very friendly always get a good work out here highly recommend it
Thank you for your positive feedback. We're glad to hear you enjoy the new machines and find our staff friendly. It's great to know you have a good workout experience at Jetts Millwater. We appreciate your recommendation and look forward to supporting your fitness journey.
Fantastic experience: Now that Jetts Millwater has had a full make over the gym is a nice clean quite place and all new and clean
Thank you for your positive feedback about the recent makeover at Jetts Millwater. We're delighted to hear you appreciate the clean and quiet environment along with the new facilities. We look forward to supporting your fitness journey at our gym.
Fantastic experience: Excellent staff and a good range of machines and weights covers all your physical needs
Thank you for your positive feedback. We're pleased to hear that our staff and equipment meet your fitness needs. At Jetts Millwater, we strive to provide a welcoming environment with comprehensive facilities to support your health and fitness journey.
Fantastic experience: Great gym lots of equipment and good staff
Thank you for your positive feedback about Jetts Millwater. We're glad to hear you appreciate our equipment and find our staff helpful. We strive to create a welcoming and well-equipped environment to support your fitness journey.
Fantastic experience: Great gym, very good machine and not very packed
Thank you for your positive feedback. We're glad to hear that you find our gym equipment to be of good quality and that the gym isn't too crowded, which helps create a comfortable workout environment. We look forward to supporting you in achieving your health and fitness goals.
Fantastic experience: Great gym with helpful, friendly workers who always make you feel welcome. The equipment is clean, easy to use, and well taken care of. Overall, a very a olid place to get a good workout.
Thank you for your positive feedback about Jetts Millwater. We are pleased to hear that you find our team friendly and welcoming, and that our well-maintained equipment supports your workouts effectively. We are committed to providing a comfortable and accessible environment for all our members to achieve their health and fitness goals, and it's great to know you appreciate that. We look forward to continuing to support you in your fitness journey.
Fantastic experience: Isaac is super friendly and helpful. Would definitely recommend for beginners and experienced gymers. Renovated gym is so good as well absolutely amazing experience.
Thank you for your kind words about Isaac and our renovated gym at Jetts Millwater. We're glad to hear that you found our facilities accommodating for both beginners and experienced gym-goers. We strive to create a welcoming and supportive community for all members and are pleased your experience has been amazing.
Negative experience: Isaac is rude and the place is dirty
We are very sorry to hear about your experience at Jetts Millwater. We aim to provide a welcoming and clean environment for everyone, and it is disappointing to hear that this was not your experience. Your feedback regarding our staff and cleanliness is taken seriously, and we will address these concerns internally to improve. Have you visited our Club since Millwater's new renovation? This since reopened on 25/11/2025 and can confirm the place is fresh as new!
Fantastic experience: We had such a great experience with PT Tian Zhang today! My son, Ludwig and I came in for a planned workout, and the session was perfectly tailored for both of us. Tian was friendly, professional, and made us feel really comfortable while still giving us a good challenge. It was motivating, well-structured, and fun — exactly what we needed. Highly recommend to anyone looking for a trainer who listens, encourages, and knows how to get the best out of you! Looking forward to do mum and son training days.
Hi Yolanda,
Thank you so much for the 5-star review! We're thrilled to hear that you're enjoying your experience at Jetts Millwater. At Jetts, we strive to build a welcoming community and provide top-notch facilities for all our members, so it's fantastic to know our efforts are hitting the mark with you. If you ever have any suggestions or need assistance, please don't hesitate to reach out. We're here to help you achieve your health and fitness goals. Looking forward to seeing you at the gym again soon!
Best regards,
The Jetts Millwater Team
Negative experience: Gym is always packed and people stare like crazy but the worst bit is there payment plans and fees. You WILL get double charged almost every second week they make random charges on different days, I've been charged on a Friday when the contract I signed says Thursday. Guess what happens late fees. Worst gym franchise I have ever stepped foot in let alone seeing from the street
Hi Aidan, we are sorry to hear about your experience with the billing provider debit success. Please give us a call on 0800 Jetts 247 and we will see if can rectify this for you. We understand this location may get a little crowded during peak hours and we apologies for any inconvenience.
Fantastic experience: Love it keep up the good work guys
Hi Jayden, thank you for your amazing review and feedback.
Negative experience: Am I the only one who struggles to get in with the app? Many times I haven’t been able access the gym because the apps digital card doesn’t work and continuously logs me out.
Hi D S, we are sorry to hear this is happening and wish to look into this further to rectify the issue. Can you please email our membership team on [email protected] with further details so we can look into this further for you. Thanks!
Positive experience: Gym services it's Principal, would be better if gym was slightly bigger. Bathrooms are kept clean for use.
Hi Darling, great to hear! Thank you for the awesome feedback! We’re so happy to hear you had a great experience at Jetts Millwater.
Fantastic experience: BEST EXPERIENCE
HI Ezequiel, thank you for your awesome review and we appreciate your time!
Negative experience: Too small
Hi Mohamed, thank you for your feedback. We are continuously working to improve our service, and your feedback is invaluable in this process.
Positive experience: Enjoy exercise.This facility has new machines installed in 2024-03.
Hi YongJu, thank you for your review!
Negative experience: Probably the smallest commercial gym I've entered, not a problem if you go offpeak hours.
Hi Gary, we understand this location may get a little crowded during peak hours and we apologise for any inconvenience.
Positive experience: If only people would clean up after themselves and wipe machines. Mummy doesn't work there and no one else wants to wipe sweat off machines before we use them.
Thank you for the feedback, Cheryl. I’m sorry to hear about your experience with us. We do have signage asking members to wipe equipment down the equipment after use and the club manager does clean the equipment too.
Negative experience: Getting scammed by the payment system here and it's really bad. They didn't even try and take the payments out a stung me with late fees. I've been here less than a month and it's happened twice. If that is the way it goes then this is the most expensive gym available. Will be canceling my membership and haven't even been there a month
Thank you for the feedback, Daniel. I’m sorry to hear about your experience with debit success. Please call us on 0800 Jetts 247 as we would love to discuss your experience.
Negative experience: The gym itself is really good with decent equipment and helpful staff. I’m only giving 2 stars because they use Debit Success to collect fees. This company charges whatever amount whenever they want to and hit you with late fees even though you are not at fault (just go to their website to read the reviews and you’ll see it is not an isolated incident) . It has happened to me too many times, and has forced me to cancel my gym membership with Jetts Millwater. I also don’t understand why they keep doing business with a company with such unethical practices. Really disappointing to be honest.
Thank you for the feedback, Janine. I’m sorry to hear about your experience with us. Please call us on 0800 Jetts 247 as we would love to discuss your experience with us.
Fantastic experience: Pretty good gym, 24x7 availability, always clean and the fees is pretty nominal as well. Worth it!
Hi Pavan, great to hear! Thank you for the awesome feedback! We’re so happy to hear you had a great experience at Jett's Millwater.
Fantastic experience: Good things comes in small packages is a true statement here as the gym is small bit it is tidy, clean and well organized. I enjoyed chest session. Well done Jetts millwater.
Negative experience: I started going here in March after I moved to the area, the gym is okay but is small and usually something is broken at any given time. Also smelly.
Fantastic experience: Very nice and affordable
Positive experience: Little busy relative to its size
Fantastic experience: I strongly recommend my local Millwater Jetts gym to anyone.
Hi Teresa, thank you for the awesome feedback! Have a great a day.
Fantastic experience: Algs machines and good atmosphere
Fantastic experience: Small gym, Issac is super friendly & helpful
Hi Melissa, Great to hear your enjoying our Millwater location. Have a great day!
Positive experience: Does the job and cheep. Friendly staff. Can’t complain for the price.
Hi Alanah, thank you for your awesome feedback and great review!
Positive experience: Affordable price… and a good gym but would be nice if they bring it back the abs machine.
Negative experience: You need to have managers onsite longer. Sick of seeing kids let friends in who aren't members.
Negative experience: Today I was working out in the morning around 9am and I was still using machine for my chest workout and TRAINER of that gym has no sense … he was giving personal training to someone and he didn’t even ask me am I done with that machine or what and he knew that I am still using but he start using that machine with one whom he giving training.
Positive experience: The facilities are inadequate and crowded. but what I don't like most is that one member can take several people to the gym. This has made it impossible for our members to use certain equipment, especially for people who are out of school. It usually happened after 3pm at weekdays…
Hi Aliee, we are sorry to hear this. We will pass this onto the Regional Manager to address. Thanks for your feedback and reaching out.
Fantastic experience: Visited today for the first day of the 3-day free trial. For the size and price, I am content with the variety of equipment and the space. There are three showers and two toilets. They were all clean and in decent order. Isaac showed me the prices and the let me tour around. Heaps of parking for customers. The $9.99 per week for 18 months contract is unbeatable. I’ve read people complaining about crowds and letting unauthorized people in. First, for this price, it is expected to see more people than other gyms. So try to go in a different time of the day, avoid peak hours. Second, if you suspect someone is bringing an extra person, approach them friendly and inform that it is against the rules and a fine of $100 would be applied. If they become hostile, take a photo and inform the management. I doubt it they would do it again. Overall, seems to be a good balance of cost benefit, worth exploring.
Fantastic experience: honestly, staff is very helpful and is always happy to help with form and stuff. Also price is a steal for what u get in the gym compared to other more expensive gym memberships.
Positive experience: gains
Negative experience: Not bad. Not much equipment
Positive experience: Great gym
Positive experience: Good gym. Friendly staff.
Positive experience: Nice equipment but not staffed when I visited to ask about joining
Fantastic experience: Great gym - highly recommend PT Tom Stuart
Fantastic experience: Nice and clean Has all the machines I need Affordable
Positive experience: The renovations look amazing with new equipment, well done! Better space over 2 levels, however it can get cramped if trying to stretch and need floor space. You tend to step over other members a bit during peak times. Be mindful it can be packed with school kids present in the early afternoon from 3pm Monday-Friday and tend to crowd equipment in groups. Still good vaule for the membership price.
Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Fantastic experience: Awesome gym. Neat visuals outside
Negative experience: When I asked the manager why Is the gym full of so many kids incredible amount kids no matter what time you go manager said jetts mill water gym is looking at this gym for kids adults are welcome but kids are were they Are looking To boost the membership numbers
Positive experience: Good gym just very small and cramped, usually have to wait for machines and weights for a while.
Negative experience: There are other alternatives that offer better services. Be warned that the new payment service is a real pain. If you miss a single payment (weekly) they charge you $10 extra for late payment fee. Don’t fall into their trap.
Positive experience: I only talked on the phone but they were friendly and helpful
Hi, we are very happy we could provide you with a positive experience! We are so happy to support your progress, please let us know if we can help further. Take care!
Fantastic experience: Great more spacious with boxing room gone sweet as
Fantastic experience: Jetts Millwater was great. Best surfaves, clean and tidy gym
Negative experience: due to Covid-19 level 3, Jetts clubs said they would re-open on Wednesday 17th at midnight - however when I went to the gym at 1:30am the door was locked!... (very annoying for me as I workout late, disappointed as well because I got an email confirming the Auckland club re-opening times and was looking forward to a work out
Positive experience: Good gym, friendly, not the biggest so pick your times. Not really a gym for jocks but has everything you'll need.
Positive experience: Very nice gym, my only complaint is that it is quite small.
Hi, we appreciate your positive review about your experience with us! We are so happy to support your progress, please let us know if we can help further.
Negative experience: Extremely congested, need more space !
Positive experience: Great for keeping fit something I'm struggling with lol
Fantastic experience: the new staff is amazing, the gym looks better. The previous girl was not friendly.
Fantastic experience: Been going here for just on a month. Great local gym, equipment needs a bit of an update but still does the job. Jason, the manager is a fantastic guy, very helpful and just a real gentleman. Love my loca,l so why not support local? Oh, very good pricing as well!
Fantastic experience: No problem at all with Jetts or the team there. For me it makes exercise a bit less painful. Great place to work out. Only negative for me is the WiFi does no seem to be able to keep up but easy to work around. Supposed to be excising anyway - not watching videos right?
Fantastic experience: One of nicest Jetts I have been to
Fantastic experience: Great gym, good for casual and families
Positive experience: Small gym. 24hrs. Can get quite busy.
Fantastic experience: Nice modern equipment, can get busy at times. 24 hour access so I can work out whenever it suits.
Positive experience: Pretty average. Needs more space. Because lack of space they don't have a great variety of machines. Also it still gets crazy busy at peak times in this small venue. I only come here because its closest to home otherwise would rather go to Albany.
Fantastic experience: tidy nd organized
Fantastic experience: Awesome staff
Positive experience: Not much equipment, 1 of everything...but it's convenient and 24 hour so....
Fantastic experience: Awesome gym! Great equipment and an excellent vibe.
Positive experience: Can't fault Jetts. Good equipment, fast Wi-Fi, clean facility. All for only $8.70 pw.
Fantastic experience: Great gym! On the smaller side but everything you need and it’s open 24 hours, low price and new, clean equipment!
Positive experience: Great little gym...
Fantastic experience: New facilities & equipment
Fantastic experience: Amazing staff
Fantastic experience: Great location. Not huge but well equipped.
Fantastic experience: Top condition jetts fitness. Has all cardio / weights / boxing needs
Fantastic experience: Good gym. Small, but it has everything you need.
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