CityFitness Thorndon

Negative experience: Customer service wasn't good enough

Fantastic experience: Classic citifiti gym, well managed and clean considering how busy it gets during peak hours. Lots of room for cardio. Parking present on site but is limited. Shoutout to Ella from reception for being so helpful during the signup.

Fantastic experience: Large space, busy at times though they have every machine you would need

Fantastic experience: Not bad for a gym. Never had an issue with them

Fantastic experience: The Thorndon branch provides an excellent selection of gym and weight equipment. Enables members to try a wide variety of exercises. Spacious facility with good parking. Staff members Rebecca and Hanna always offer a warm welcome

Negative experience: NOT A HEALTH CLUB This is a milking station for member money; they’ll charge you, fine you for parking 3 seconds over time but won’t go after non members using the car park, the members are unsanitary, dangerous and breach your privacy in spaces like changing rooms. Complaining to staff achieves absolutely nothing. They’ve got an authority to bill your account already - why would they bother helping you? I have terminated my membership after the fourth incident of being captured on camera by teenagers who think it appropriate to film in the changing rooms. Terrible business. Certainly not one interested in your well-being.

Negative experience: Has been a gym for me for the past two years and I can't help but give a bad review. Parking is a nightmare and they should increase prices so school kids don't come in anymore. Full pf teenage groupies taking over space and not using equipment properly. Hence why so much equipment is broken. Would happily pay more if it meant school kids didn't come anymore

Positive experience: I love the gym and Abundance Studio, great value and solid facilities, hence the four stars. However, the parking situation is an issue, not just due to limited space but because some clients block the entrance and ignore others waiting. When I politely asked one man to move so that I can leave the parking lot after waiting for him for minutes, he responded rudely and with entitlement, leaving several cars stuck behind him and not budging. As a woman, I don’t feel comfortable addressing this myself. I’d appreciate if the gym could step in during busy times or consider revoking memberships of those who act in a threatening or antisocial way, so all members feel respected and safe.

Fantastic experience: My first visit to the gym. Well set out with friendly staff. Parking facilities are available, but they do fill up quickly.

Positive experience: Great gym and modern equipment. Best to avoid peak times as there are many students and office workers.

Fantastic experience: Good location

Negative experience: Get ac or I’ll leave

Negative experience: Get air conditioning for the love of god

Fantastic experience: Seems well equiped compared to a few others in the welli area, never have wait long except in peak times

Negative experience: Probably the worst gym I have ever been, or the one in Lower Hutt. Rude and lazy staff. The mens changing rooms are very unhygienic. Equipment is pretty tacky and doesn't work well. I guess you get what you paid for ($6.99 p/w).

Fantastic experience: Great

Positive experience: It's very clean. The staff is polite. Group classes are fun. I would give 5 stars if there was more parking (thx WCC). Otherwise, it's great. *update* there are 3 cleverly marked street parking spaces across the street. I use the PayMyPark app so I do not ever use the parking kiosk. I went to a early morning class. Came out to my car and a meter maid was standing beside it. I was confused and asked if I had done something wrong. He became rude and raised his voice telling me that I was parked in a bus lane and he was towing me!!! I looked at my space and told him I was still confused as there is no signage saying it is a bus lane. He raised his voice telling me to come to the parking kiosk. He clicked on the kiosk and the screen said that they space was a bus lane during 6:30am-9:30am! I explained that i use the app and have no reason to look at the kiosk. He said doesn't matter mate..you're being towed. I quickly got in my car and left and went to work. The ticket on my wind screen was for $180 !!!!!!!!!! I know that this has nothing to do with city fitness (they are still amazing), but i want to bring awareness. To this nonsense and hope thay hope that no one else gets caught in the entrapment. *****lots of luv ❤️ to City Fitness

Fantastic experience: Great gym, I’ve been using it since it was Bodyworks. It’s unpretentious and has a good range of equipment. You might sometimes be training next to a star athlete!

Negative experience: I can't get into Pilates classes.

Fantastic experience: The staff are very, very help. Value for money. Should have joined years ago.

Fantastic experience: The staff are very, very help. Value for money. Should have joined years ago.

Positive experience: Incredibly busy

Positive experience: Great gym facilities and the staff are kind. Too many gym users from 4pm and feels like you are spending almost half your time having to wait for the weights, benches or machines you need and is very disruptive to your routine.

Negative experience: Too many school children and dangerously over crowded

Positive experience: It was a normal and old gym. Cause I stayed at Aurora Hotel, so they give us discounts fee for this gym. With two floors, it has a lot of equipment but no deadlift place, so that's so sad if you want some lift. I came in the springtime, so it's not too hot. Clean and the staff is nice. Just a short time, so I still enjoy my routine workout!

Fantastic experience: Good place to practice.

Positive experience: It's OK. Great equipment, but a bit of a circus at any reasonable hour.

Fantastic experience: A great place for a workout! Many machines and weight lifting.

Fantastic experience: A great place to workout. They recently installed 2 lifting platforms which is an awesome addition to the gym.

Fantastic experience: Oh my days. Everything has a reason love it especially new and improve gym equipment. 8.5/10

Fantastic experience: Great community!

Fantastic experience: Nice new ish layout. Makes more sense for the workouts my trainer has written for me

Positive experience: I mean......it's $1 a day if you sign up for a year. That is crazy cheap. It is a big gym with a lot of equipment. Be prepared for a very crowded workout if you go at peak times. I often just stick to cardio if it is too packed, otherwise I have to wait 10-15 minutes to lift anything. There is no aircon, and the place is a sauna during summer. Overall, you get what you pay for (and honestly get a bit more than what you pay for with this place).

Negative experience: Rude staff. Wouldn’t let my family member in on my black card without physically having it with them and said they can let them in if they pay $10 for a new key card. So had to drive across the city to drop off the key card.

Negative experience: Good enough equipment, some nice new stuff. But too crowded and now it’s defacto highschool kid gym and they tend to dominate. It’s good only if it’s the location you need , you need cheap and can go to early or late. Also it’s an extreme oven in summer the fans are kinda pityful . Otherwise good luck.

Fantastic experience: Awsom

Positive experience: Limited carpark during peak hours

Fantastic experience: I haven’t started yet, but the service I received from Rebecca Fisher-Wano at City Fitness Thorndon left me speechless. She was amazing, cheerful, everything about Customer Service Experience, I recommended Thorndon City Fitness to everyone and anyone, with this lovely beautiful young lady Rebecca Fisher-Wano. A pay rise for Rebecca will answer the recommendation…bless you young lady, and thank you so much for your lovely Service

Fantastic experience: Get very busy in the evenings, hard to get parking

Positive experience: This gym is not that big, but has a good location in the city. The ground floor feels very crowded with many weight machine, treadmill and other cardio machine within small space. They have pretty big parking space but still there's always line of cars in the morning.

Fantastic experience: Affordable prices

Fantastic experience: Good facilities

Positive experience: Good

Fantastic experience: This one is awesome.

Fantastic experience: Great place, great vibe

Positive experience: Can't wait to see it once the update has been made

Fantastic experience: Great yoga classes. Great equipment. Great price

Fantastic experience: Great gym, lots of equipment. Clean and tidy.

Negative experience: Terrible comparing to newlands and upper hutt, almost as bad as lower hutt

Fantastic experience: Clean and well maintained. There is a bunch of new equipment, and the trainers are excellent

Positive experience: Quite specious, but extremely busy late atternoons into early evening. Good range of equipment

Fantastic experience: Friendly and helpful staff. Very clean and well appointed gym, something for everyone.

Fantastic experience: The gym is about half way thru its renovations. So far so good. Great gym

Positive experience: Its a nice gym had a good workout but i got my bag stolen so security isnt great

Positive experience: Pre gud got all the basic weightlifting stuff to get buff everything a bit crammed together but i like the two storey layout add another squat rack plz too much cardio

Positive experience: Good gym and lot of improvements expected . With crunch of space in CBD , this is located within a short stroll from Beehive for city lovers!!

Positive experience: Disappointed by the amount of young kids there training unsupervised with poor technique. CityFitness should hire specific trainers to fix people's form before they end up with some young kids getting seriously injured, not just trainers who only work with their clients.

Fantastic experience: Wonderful in house staff. For me I'm a visitor that's stays in Wellington local hotels for my lay over. However, the staff here are very knowledgeable. So reach out for advice and assistance... Awesome guys...

Fantastic experience: All the equipment you need. Staff are friendly. Busy on workday lunchtimes. Edit may 2023: Recent renovations have really uplifted and refreshed the decor. Some nice quality of life changes in terms of equipment positioning.

Positive experience: This gym is abit of a hit AND miss. Featuring a greater range of machines than other gyms, some very good for specific hypertrophy and strength developments, changing rooms are spacious and it never feels/smells stuffy, but, the gym itself is very worn and much of the upper floor is bashed in due to deadlifts, dumbbells etc and has become uneven/broken in. This gym doesn't have a very good stretching/open warm up area so whens its busy.. good luck. These points arnt truly detrimental to the atmosphere but the almost anti-social personalities of some of the staff are the biggest down fall, when coming to the gym its nice to simply be greeted with a smile and hello to acknowledge my presence rather than blank stares or diversion of eyes, or when I myself say hello it'd be lovely to hear a response! it gives off ''we dont care''

Positive experience: Good free weights area but impossible to get a bench between 4 and 7 pm. Could do with more leg machines. 1 leg press for a gym that busy is not enough. New setup feels down stairs feels very cramped.

Positive experience: It is good place no good environmental tho. The teen age school girls from the queen margarit and Mary’s school make looks at people not nice, nasty looks at me and others. They giggle and laugh at people trying to improve lives of themselves . I think it should be 18+ . Staff problem don’t care when I’m bullied

Negative experience: I have been a member of this gym for a long time but I am losing patience with the appalling changing room facilities that are substandard for a gym of this size. The showers are cramped and dirty, the water pressure pathetic, the hot water temperature goes from cold to scolding without warning, and there are only two toilet cubicles for the men. It is well overdue for a complete changing room renovation/expansion but it looks like the current upgrade work doesn't include this.

Fantastic experience: For the price it's great. You know you could complain about availability or whatever, but it's quite reasonable. If I asked for only one thing, it'd be some air conditioning for the summer - gets a bit too hot when you're working out!! (Would pay more for this!) But seriously, it's a cheap gym that brings a lot to the table

Fantastic experience: Great value for what you pay, the new equipment is fantastic. Very excited to have access to a deadlift platform in a CBD gym. Can be really busy but not usually too much of a wait to use things if you avoid peak times.

Negative experience: Impossible to get bookings

Fantastic experience: Good workout spot got all weights i use

Positive experience: Update Oct 2024: Massive change and upgrade in the facility. Have witnessed constant improvement projects in various areas of this facility. Keep it up guys! Equipment needs maintenance but no actions taken even after repeated requests and reminders.

Negative experience: New cancellation system is a painful process that provides little support as it tries to trap you into remaining with the gym.

Fantastic experience: Absolutely loved the gym, gives mad old school kinda garage vibes, would train again.

Positive experience: It's okay. Most of the equipment is a little older, a little worn down. The layout is kind of weird. But the staff are friendly, and the weights are heavy.

Fantastic experience: The cleanest gym, friendly staff who are very helpful & good space!

Positive experience: A well-equipped gym offering a fairly wide variety of services including a selection of very helpful Personal Trainers, group classes, HIIT as well as of course ploughing one's own furrow

Positive experience: Great gym amd equipment. Staff are very friendly and helpful. Had a chat with the gym manager who came out of his office to make sure I was good. Was just visiting the gym while in Wellington, but would definitely join this gym.

Positive experience: Has a good selection of machines though free weights can be quite congested at peak times. I have found the group fitness options quite good. Old building is showing some wear and tear around the edges but biggest issue I have is a real need to upgrade some aspects of the locker room. There is only one hand dryer for everyone to use in the men's facilities. As of 18 May '22, no hot water.

Positive experience: Really good gym but the gym might need to have maybe some cleaners to clean up after the gym each night so it is safe for the morning people. The community at city fitness is truly sensational. Everyone is really supportive of each other!!

Fantastic experience: City Fitness Thorndon became a 5 star gym when I found my personal trainer Alen Moshi. I went to the gym regularly, but last year I hurt my knee pretty severely playing sports. I went through ACC and met with a physio but I was frustrated and felt I wasn't really getting better. As a last resort I went into CF and asked if they had anyone that was good with rehab type injuries and the front desk recommended Alen. I know it sounds exaggerated but really my life has changed and I can't thank him enough. I am so much stronger than I have ever been (now at 44), and you know, it's that feeling that is so great. Having a personal trainer does cost, but I have never regretted it and I've worked it out to fit what I can do. If you are thinking about going for it - finding the right gym and getting a PT I would highly recommend doing it here!

Fantastic experience: Great variety of finess classes, including several types of Yoga, HITT, spin, weight rooms. Good teachers and a friendly environment.

Fantastic experience: Good gym with a good amount of equipment and nice staff.

Fantastic experience: Lovely helpful staff great size gym hood classes

Fantastic experience: Absolutely loved the gym, gives mad old school kinda garage vibes, would train again.

Fantastic experience: Great deal for the gym fee

Positive experience: Not too bad. I prefer Newlands one tho. More spacious and more room.

Fantastic experience: Good workout spot got all weights i use

Fantastic experience: It was good eh

Fantastic experience: Goid

Fantastic experience: Best CF in WLG

Positive experience: The fire alarm was a blessing and a curse

Negative experience: No deadlift stations; other City Fitness clubs have them, not too much to ask.

Positive experience: Not enough space to do HIIT. The upstairs space is too cramped and everyone uses the downstairs area to do bicep curls

Fantastic experience: The best gym in wellington due to the variety of equipment

Positive experience: Probably the best city fitness in New zealand but still to many people at peak hours

Fantastic experience: Very nice im based in lower hutt but id go there again if i was in the city, massive and issa vibe

Positive experience: Parking during peak times can be a bit of an issue. Nice gym, decent equipment.

Negative experience: Be careful with the policies. They can be liars. I went to cancel my policy in July 2020, and the person there made me fill out a form where it said that my policy will be cancelled in December 2020. I agreed to that as there was a 200$ fine for early cancellation. However, in December, they charged me again, said that there was no record of my earlier interaction, and wanted me to pay for four more weeks while I had moved out of the place. When I resisted they came down to two weeks. I paid that because I couldn't be bothered, but be warned, not a good company.

Positive experience: An excellent facility to use for the value Hired personal trainer Josh Pike to assist with injury rehab. He was knowledgeable, patient and professional, with a very reasonable pricing. I'll be going to him if I need a PT again in the future!

Positive experience: It is a 2 story facility, seems old and older stores that city fitness probably opened or acquired. None the less, it is a gym and a busy one. 1 machine each for a specific exercise and has a nice set of treadmills. The gym layout is busy as well. It is on a very good location and that tells why inspite of old installation and some worn out machines, it still is so busy. It has nice parking lot and a but stop right outside the gym. Will share further update soon if needed.

Fantastic experience: My Favorite City Fitness People are more into training then having 15 minute breaks on machines which is nice...

Fantastic experience: Best CF in WLG

Fantastic experience: Great old school gym.