CityFitness Willis St

Fantastic experience: Big UPS to QBPT for being the best PT in the business highly knowledgeable and receptive to my training especially during my powerlifting block. Highly recommend

Positive experience: A well resourced gym but always so crowded and lots of waiting around for equipment. No free parking close by. Please open a City Fitness in Karori for all of us WFH peeps who would love to exercise local. Perhaps set up in the Karori Events centre.

Positive experience: I’m new to CityFitty, a casual gym goer, used to other cities, been at both cheaper and pricier gyms. First shout out for the place is to Quentin Brake, a trainer there. Thought about the gym at end. Q was reccied to me by a friend and I’d also absolutely reccie him for a range of stuff. I’d first hit him up for the gym’s “orientation” sesh if you want to get to know his vibe first, but he’s a really solid guy. He really suits as a regular PT - incl if you’re a competitive lifter (I’m not, but mates are) - thoughtful, methodical, goal-oriented. Biggie for me is the supportive. Always found that with Q. I find he’s calm but encourages you to rise to the challenge, trusts/respects your gut (no one is the same everyday), and does well as a team player so you can focus on what you need to focus on. If you’re more or less into the info side of stuff, I’d say Q gives you the tools you need and at the depth of understanding you want to achieve. I personally like someone who helps bring me on the technical journey and gives me a deeper understanding. Q is good at that, but also can keep it high level if you want to just let him do the thinking for you. I like his thorough low-down on the various free weights and machines, modifications (for injury) and variations (for targeting), niggly areas when using them (damn, the forearms on the rower) and the work arounds (straps, etc). Great spotter and teacher of the safety backups. Super responsive if you have questions and you can keep up with him on insta for form etc. He’s clued up on the industry standards if that’s an area you want to build to. Extensive knowledge after all his years training and then in PT. In terms of CityFitty itself: a decent gym - decent range of what you need. machine, free weights - people are generally nice - the staff are cool and the staffed hours are handy/reasonable - you do get a wide range of people; a range of customers maybe because it’s got some of the best deals in the city. that could be a con for some people. - along same line: often busy. watch out for student ebbs and flows around semester changes. high school and uni. - a lot of crossover in some circles. not hard to find a friend who already has a membership and go together. - class options are good. not flash if that matters to you - tidiness: relative to the volume and range of people, i’d say surprisingly good. again can vary with the seasons and especially if far out of staffed hours. idk about the women’s wharepaku but the men’s one can get messy. but that gets sorted in a few hours. locker areas fine. - I like having different site options - several lockers have broken levers at any given time. just check the one you’re using if you care. again, probs a thing of being the best deal in town so priorities probs aren’t every locker working. gym goers are generally chill about that, many lockers don’t get locked, and respect when stuff isn’t theirs as far as I’ve experienced So yeah, would reccie the gym too but I personally think it’s often too much for me to “lock in” mindset-wise in terms of how often it gets very busy and some of the big groups that use it very socially. Impacts how soon you can use something, distractions around you, etc. Join if you thrive in the chaos tho.

Fantastic experience: It has everything I need pretty centrally. Highly recommend Quentin Brake as a PT!

Fantastic experience: I've been a member at city fitness Willis St since 2019 and with Quentin Brake as my personal trainer for all that time. The gym has changed a fair bit over that time, keeping fresh and relevant. I love working out with Quentin. He's given me so much confidence that I can walk into any gym and start a lifting session. Quentin can relate to anyone and make a connection. He's trained my young niece, godson, son, husband and sister in law. So many different ages and abilities and yet they all get so much out of it. Awesome. Ka pai City Fitness.

Fantastic experience: Great gym for the price you pay! Willis st city fitness includes reformer Pilates, free weights, a massive variety of machines, mats, recovery equipment and massage chairs all for under $20. Stoked to has signed up and checked it out, will deff be staying around!

Fantastic experience: Before Quentin became my PT, I was ‘that person’ who avoided doing all the scary weights because it all looked too intimidating. Now I rock up, smash them out and know my technique is impeccable - all because of Quentin’s amazing advice and support. Plus we always have a laugh. Highly recommend!

Positive experience: Great gym! Really spacious.

Fantastic experience: Working with Quentin has been fantastic! I’ve been training with him for little over 2 years now and have never had a boring session .He always creates a plan that's perfect for my goals, challenging and is result driven. He is super motivating and always keeps our training interesting

Fantastic experience: Been working with Quentin for over a year now and he’s been awesome. He builds a programme based on your needs and tailors it as required. Gotten me the fittest I’ve ever been - highly recommend.

Fantastic experience: Great location

Fantastic experience: Great gym! good space, clean, and friendly staff

Fantastic experience: Geat gym, cheap price good for big muscles

Fantastic experience: 10/10 GYM Awesome place to workout and make tons of good friends. Willis street

Fantastic experience: Happy to see the Willis Street team making upgrades over the last year or so like adding extra low row, lat pull, and cable machines - hoping for a second pec fly machine at some stage. Also appreciate the swap from paper towels & spray to wipes (which even Les Mills don’t have)

Positive experience: Great convenient location. Always pretty clean. Love the reformer machines and the flexibility

Positive experience: Nice gym, solid equipment, gets the job done. Busy at peak times with a lot of high school students which at time can be frustrating.

Fantastic experience: Willis St Cityfitness is great value for money, great facilities and affordable. Equipment is almost all fairly new, love the three levels. It is popular but you can always find a time that suits you.

Fantastic experience: The Willis Street City Fitness is so well placed for a work out after leaving the office. Makes good use of the space!

Fantastic experience: Cityfitness Willis Street is an amazing gym, such welcoming workers here always giving me a smile which is much appreciated. And surprisingly the equipment here is outstanding compared to other gyms, Good job Willis!

Fantastic experience: mean as workout at willis street

Fantastic experience: Close to work, and not too hard to find quieter times to go, if I'm trying to avoid the busy times. I use Quentin Brake as my PT and find him to be super knowledgeable and motivating.

Positive experience: Good sized gym once you know there are 3 floors! Suggest better signage to inform there are more levels with equipment.

Fantastic experience: Great service at Willis street city fitness and I like the variety of different equipment machines.

Fantastic experience: I train with Roy and he’s the best!!

Fantastic experience: Fantastic place to workout very convenient because of it's location it's probably the cleanest gym I've been too in my 40 years staff are fantastic and friendly Gym could do with an upgrade in some equipment otherwise wonderful place to get your muscle on

Positive experience: I really enjoy this gym. Central location is absolutely perfect. The lifts are annoyingly slow, but the gym itself is great. They've got a new Reformer Pilates room which I'm excited to try. City Fitness as a franchise is great - my membership allows me to go to other gyms, as Willis Street doesn't offer group classes, so it's easy to check my app for classes that I might want to try elsewhere, but I really love going to Willis St. The staff and trainers there are fantastic. Friendly and helpful, and slightly sadistic when you're working with them. Equipment isn't exactly state-of-the-art but it's less intimidating, and easier to understand and work with.

Fantastic experience: I’ve been using this gym for over a month now! Love the staff they are all so friendly & the personal trainers are amazing! I like the separation of the three floors!

Fantastic experience: CityFitness Willis St is easy to access before work. I'm always able to access the equipment I want to, no matter what the time is.

Fantastic experience: great gym, tidy & great location on willis st !

Fantastic experience: Great gym, love it more than my old one in Newtown

Fantastic experience: Good gym with all the equipment you could need, but it does get very busy during peak hours. Personal trainers are amazing; I've been working with Quentin Brake who has created a personalised plan that works really well for me. Recommend the gym and getting a PT

Fantastic experience: The BEST gym

Fantastic experience: Willis street city fitness is a great gym, plenty of equipment and perfect location!

Fantastic experience: Great gym and friendly environment.

Fantastic experience: Love using my membership all over the country. Great gym

Positive experience: Great to have a City Fitness so close to our accommodation in the CBD. Multi level facility that has everything you need for an awesome workout. Unfortunately gets 4 stars because the vending machine ripped me off. Paid for 2 drinks & only received 1. Was told by another Gym member that it happens all the time & told by the staff member at the time there was nothing that could be done because the machine is out sourced. Called the number on machine but I couldn't get through. 1. If there's an on going issue, get it fixed 2. I know staff have access to those machines because they load them with new products so why wasn't I given that as an option? Edit - I have since been advised that staff don't have access. I apologize.

Positive experience: Other branches of city fitness are better, this branch has only one of each piece of equipment.

Fantastic experience: Go to option when looking for gym in the CBD. Very good membership prices also. Highly recommended.

Fantastic experience: Big thanks to Bethany who helped us sort out City Fitness membership for the time we were in New Zealand. We used gyms in Blenheim, New Plymouth and Auckland with our month long membership. This was a bit of a pain to set up but did mean we got very cost effective gym access over multiple sites. Bethany had a lot of patience in helping us with this. She’s great with people. The gyms in these places were well equipped and friendly. Excellent value for money & loved the bag we got for joining. Still using it now in the UK!!

Negative experience: Spent 8 months not using the gym at the end of a 12 month contract. I didn't complain about paying out the contract because it locks in at a cheaper rate to my understanding which is the trade off Despite all this free money, Cityfitty refused to budge on waiving the four week notice period at the end which would have been a more than reasonable compromise considering I'm not using the facilities at all Hope you enjoy the $28 :)

Fantastic experience: It's a convenient place and very comfortable

Positive experience: A fairly small and tightly spaced gym, multiple floors to negotiate to get to equipment so can make the work out a bit disjointed. Some equipment is getting a bit tired but suspect this is a limited lease gym and will move before it refreshes. Try Thorndon or Lyall Bay also.

Positive experience: Good equipment insane lighting but first ever time there and got stuff swiped

Fantastic experience: I love CityFitness <3

Negative experience: Nice gym, however the air vents smell really bad though

Positive experience: CityFitness Willis St is a busy gym with friendly and considerate members. The equipment is decent and well-maintained. Unfortunately, I had a less-than-stellar interaction with a staff member during a job application. Her condescending tone was off-putting and detracted from an otherwise positive experience. With improved staff attitudes, I'd gladly give this gym four stars.

Positive experience: CityFitness Willis St is a busy gym with friendly and considerate members. The equipment is decent and well-maintained. Unfortunately, I had a less-than-stellar interaction with a staff member during a job application. Her condescending tone was off-putting and detracted from an otherwise positive experience. With improved staff attitudes, I'd gladly give this gym four stars.

Positive experience: CityFitness Willis St is a busy gym with friendly and considerate members. The equipment is decent and well-maintained. Unfortunately, I had a less-than-stellar interaction with a staff member during a job application. Her condescending tone was off-putting and detracted from an otherwise positive experience. With improved staff attitudes, I'd gladly give this gym four stars.

Fantastic experience: Great facilities and excellent customer service

Fantastic experience: Great gym in CBD. Usually not too busy in the morning or afternoon. They have some great reception staff as well especially, the guy with a puffer vest on Friday and weekends. He is super helpful with members and always keeps the gym tidy and clean. The premium membership is worth it as it also comes with Pilates classes.

Positive experience: 가격은 저렴하나 운동기구의 수가 적고 사람이 많음

Positive experience: I come here a couple times a week and am fond of it. Nice range of equipment, with things been spaced over three floors. What I will say is this gym is always busy, I avoid peak times but still have to wait for equipment unfortunately

Negative experience: went to this gym with a black card, and got a miss understanding and thought i could bring my friend as we where both over 16, one of the workers was super rude about this situation and kept changing the rules after we offered consent from both our parents. Overall this particular staff member ( rude blonde lady) is extremely harsh and bad mannered. Would not recommend!!!

Negative experience: An inexperienced staff member unfortunately made a mistake when guiding me through the signing process and recommended the cheapest plan without mentioning that it was a 1-year commitment. After returning and explaining this situation to the more experienced staff, they were not helpful at all, offered no solution, and left me with the only option of paying for the entire year. This was despite one of them acknowledging that they made a mistake. You get what you pay for. Cheap price = shitty service.

Negative experience: Worst gym I’ve ever been to (even for a city fitness) always something broken, always busy, men’s changing room always smells like poo. Currently the massage chairs are both broken. Previously the lat pull down one broken (the only lat pull down in the gym) before that it was the cable row which is also the only one in the gym. I hate this gym and wish I never joined. I used to be excited to hit the gym and was very passionate about lifting but after joining here I’ve my love for the gym has slowly declined. Do not join this gym and especially do not join this gym with the red membership as they lock you in for a year and they recently made it so you can only go to the city fitness you sign up at as to how it used to be with the red membership where you could go to any city fitness on the red membership.

Negative experience: Too busy

Positive experience: Very good gym in terms of location. Perfect for CBD office workers aiming to get a lunchtime workout in. Major downside is how busy it is. 3-6pm on weekdays tends to be packed and you find yourself waiting for machines quite frequently.

Fantastic experience: Good place to work out. People are respectful of your space. The staff are always 100%

Negative experience: I had my coat and hoodie stolen out of the changing room here today and the staff were incredibly unhelpful, the manager wouldn’t even come and speak to me because she was on a break. They said they’d check the cameras but I honestly don’t believe they will, really upsetting.

Positive experience: It's a good gym if you go after hours. Otherwise it's just full

Negative experience: Traumatising elevator experience. Pls fix the elevators.

Fantastic experience: Good gym. $20 day pass. Lots of equipment on 3 different floors. Staff are nice.

Positive experience: Good 24/7 gym. It would be good to add more bikes in the cardio section.

Positive experience: Where's the 24hour access? Arrived at 4am with no instructions or info if possible

Negative experience: Can be very busy even in off peak seems to be getting worse of the last year, early as possible seems best. Also people turn off the aircon making it an oven, if you’re wondering why it’s so hot on level 2.

Positive experience: Very congested space and pretty busy all the days and equipments are in in different levels which makes it hard to clump up and down after each type of workout sessions

Positive experience: Good facilities and helpful staff

Fantastic experience: Good gym, awesome PT love the environment.

Positive experience: Heaps of machines at a great price but a lot of them don't seem to be to comfortable

Positive experience: Ok

Fantastic experience: Awesome

Fantastic experience: Great gym

Fantastic experience: As always another great city fitness.

Positive experience: $7 a week !!! layout at this one a bit strange 3 different levels would become annoying but just visiting once

Positive experience: Not thy biggest cityfitness, but thy can still get a good pump. Thy water stations take longer than a leap year to filleth and is warmer than thy sand on a summers day. I shall be back though

Fantastic experience: Nice friendly staff. Very helpful. Great equipment. Tidy. Good showers. Very pleasant environment. Namaste ☘️ Joy

Negative experience: Was served by the rudest staff members today while needing help to cancel my subscription. Their customer service skills were are at an all time low. Appalling

Positive experience: For the price it’s good, can get really busy in the evenings with mostly uni students. But please turn back on busy view for Google maps, it’s how I decide what time to go.

Positive experience: I think it is the cheapest gym in wellington, therefore it's crowded during peak times and you might have to wait for the equipment you want to use, as long as you try to avoid peak times, you can have the equipment you desire. Hope this helps.

Positive experience: Good equipment, 3 open floors with lots of equipment, especially for cardio, good weights room with 2 of most machines/racks, plenty of bench areas with adjustable ones, good vending machine, changing rooms are the only -1 star part

Positive experience: Cheapest prices in the area, especially for 24/7 access and the ability to bring a friend/family member during the day. The building itself is ageing and compact but does the job. There are enough of the main machines for peak time but it does get very busy. Air conditioning can be a problem but they leave the windows open and fans on.

Positive experience: It's ok. You get what you pay for. Cheap gym attracts the masses so be prepared to wait for a machine or squat rack etc in peak times - and good luck getting a locker because the ones that are available are broken and not fixed too often. With respect to the equipment, I often see something out of order when I'm there but it's usually fixed pretty quickly which is good. Layout is good for an office space gym and there is a good variety of equipment and machines. However I do think that they should be more mindful of cleanliness. The showers are all covered in orange/pink slime and some of the toilets are vile. The changing rooms could stand to be cleaned more often and ventilated. The cardio area can often be dusty Also needs reminders or guides for basic gym etiquette. I know COVID is over and all but I've gotten sick twice after working out here with students coughing their guts out while running on the treadmill or lifting. Wouldn't be very enticing for the prospective customer! All in all it has its flaws but is still good value for money.

Negative experience: Not the best gym, looking for a new one to defect to. The air ventilation is really bad, while the fans just blow the smell around (couldn’t finish my workout the other day because I couldn’t breathe). Equipment is a mix of new and really worn. Some machines are really wobbly or broken. However, people usually clean up after themselves and I’ve never been harassed. It’s also the cheapest option, and some floors are better than others. If you do yoga, you should be fine.

Negative experience: You need to talk to the staff every single time if you need to use the massage chair and one of them never work, the other one depends on the days. No one ever fixed them. Also the toilet always running out of paper. Half of the spray bottle does not work properly.

Fantastic experience: Lightweight baby

Negative experience: CHMHa

Fantastic experience: It's my second home.

Fantastic experience: Nice and spacious. It has 3 levels. Love the functional area on level 2

Positive experience: 24/7 Gym staffed from 5.30am spanning over 3 levels, clean, good equipments, hot showers, lockers.

Positive experience: It is a sweet gym if you don't go during peak times! Always far far too hot though unfortunately

Positive experience: Cheap and has everything you need. Good for self directed training. The only major downside is that it can get very busy after work.

Negative experience: One of the worst gym I have been to unfortunately happen to be this in Wgtn. The industrial look with exposed service ducting in the gym doesn't work. They look like a big mess. Also weird how the gym is fragmented into multiple levels with toilets hidden away like a maze.

Fantastic experience: Super busy at peak times. Reasonably priced. Conveniently located. Has 99% of the equipment you'll ever need. Update: Air conditioning capacity has been seriously improved since my last review. Now it's no longer an issue.

Positive experience: Split across 3 levels navigable only by a single flight of stairs, the layout is sub-optimal. The air-conditioning operates, as is most common with "office" buildings, using pressure difference, so opening even one window prevents it from working. MOST of the windows are secured shut but on the entry for there are at least a couple which I've observed repeatedly being opened... The area NEAR to those windows may become cooler but everywhere else heats up with all the burned calories, so the huge fans are switched on to maximum, which are NOT a pleasant "solution" for those attempting to exercise near them! This has been a problem for YEARS and STILL hasn't been adequately addressed. The resistance machines are generally good though many models, due to space limitations, only have a single machine, so the popular ones become unavailable for unpredictably long periods. Mid-afternoons they seem to be thronged by schoolboys. The changing facilities are clean and spacious enough though I've not visited at peak times. There are hairdryers and straightening tongs in the ladies' facilities.

Fantastic experience: Good layout. Needs to get rid of mirrors so that people stop posing

Fantastic experience: Love this place...

Fantastic experience: good customer service

Fantastic experience: Getting fitter & stronger. What's not to like??!! And not busy

Fantastic experience: Excellent