Anytime Fitness Five Cross Roads
Information about Anytime Fitness Five Cross Roads
Opening hours
- Monday: 10:00 AM – 7:00 PM
- Tuesday: 10:00 AM – 7:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 7:00 PM
- Friday: 10:00 AM – 2:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
Our comment from FitFit New Zealand about Anytime Fitness Five Cross Roads:
Anytime Fitness Five Cross Roads is a gym located in Hamilton, New Zealand, that offers a friendly and inviting environment for all fitness enthusiasts. Members consistently praise the gym for its cleanliness and well-maintained equipment. Key highlights include:
- Welcoming Atmosphere: Members appreciate the friendly staff and community vibe, making it a great place to work out.
- Clean and Organized: The gym is noted for its tidy facilities, including clean showers and toilets.
- Diverse Equipment: Anytime Fitness provides a wide range of workout equipment, catering to diverse fitness needs, from cardio to strength training.
- Supportive Classes: The gym offers various classes that encourage members to push their limits in a supportive environment.
- Great Location: Plenty of parking is available for members, making it convenient to visit.
While some users have mentioned that the gym can feel cramped during peak hours and have expressed concerns about limited space and machine availability, the overwhelming feedback highlights the positive experiences and supportive community at Anytime Fitness Five Cross Roads. Overall, it is regarded as a great place to achieve fitness goals.
Anytime Fitness Five Cross Roads: Opinions
Positive experience: Nice modern gym. The staff are lovely. It’s a little small to the other anytime fitness gyms I’ve been in but it has everything you need.
Thanks for your review Garry!
Positive experience: Nice modern gym. The staff are lovely. It’s a little small to the other anytime fitness gyms I’ve been in but it has everything you need.
Thanks for your review Garry!
Fantastic experience: Great anytime gym in Hamilton with top-quality equipment, a clean environment, and a welcoming vibe! The staff are always helpful, and there’s plenty of space to get a workout in
Thank you for your review George! We’re glad you love the club as much as we do!
Fantastic experience: Great gym with well laid out equipment. Staff super friendly and helpful. Top place to train. Highly recommend
Thank you for taking the time to leave us a great review
Fantastic experience: A welcoming environment with friendly helpful staff Good selection of equipment, clean and tidy. Well recommended
Thanks Colin!
Fantastic experience: I recently signed up and I have found the staff extremely helpful. The sign up process was extremely easy and fast.
Thanks for your review Kyle! It’s great to have you
Negative experience: Disappointed with Anytime Fitness The equipment is often broken, the gym isn’t well-maintained, and staff are unhelpful. Customer service is poor, especially when canceling, with hidden fees and delays. Not recommended. Response to Anytime Fitness. I appreciate your response, but my experience remains unchanged. I frequently encountered broken equipment, and the gym’s maintenance did not meet expectations. The cancellation process was unclear and unnecessarily difficult, despite being in the terms. Instead of addressing my concerns, I was asked to remove my review because the Anytime Fitness hadn’t received a one-star rating in a while. That’s not genuine customer service. Transparency, proper maintenance, and better communication would greatly improve the experience.
Hi Sharmake,
Thank you for your review. We take all feedback very seriously.
Regarding the gym’s condition, as the owners, we train in the club almost daily, and there have never been any instances of equipment being out of order. It is disappointing that when asked, you were unable to provide us with any specific examples. The gym is also professionally cleaned and maintained daily.
Regarding your cancellation, we did our very best to accommodate your request. The 14-day notice period for cancellations, which you referred to as a "hidden fee," is outlined in the terms signed by you, upon joining.
We also take customer service seriously and reached out to address your concerns, but unfortunately, we didn’t receive specific feedback on which to improve upon. Just to be clear we did not request you to remove your review, we only asked if you thought it was a fair reflection of your time with us.
We aim to be transparent and supportive, and regret that you felt your experience didn’t reflect that.
All the best with your fitness journey.
Fantastic experience: Gym atmosphere is just great everyone one is so friendly and Dawna is just so helpful and helpful with everything so I think anytime 5x deserves 5 stars
Thank you very much for your kind words!
Fantastic experience: I have been with Anytime Fitness for over 19 years and i really enjoy my time at 5 X Roads. The staff are great, equipment, space and people. Highly recommend
Thanks so much for leaving us a review! We love having you as part of the Five X crew!
Fantastic experience: I’ve had an amazing experience at Anytime Fitness Five Cross Roads, and a huge part of that is thanks to Dawna and Dillan. They are both incredibly friendly, professional, and always go the extra mile to make sure members feel supported. Everyone here encourages each other, creating a positive and motivating environment that makes working out enjoyable. Definitely recommend choosing this gym to start your fitness journey ☺️
Thank you for taking the time to leave us a review, we really appreciate your positive feedback!
Positive experience: Convenient to attend, staff tell you off nicely for not attending (which is great), great selection of gear, and amazing friendly staff who always greet you with a warm (cheeky) smile
Thanks so much Scott!
Fantastic experience: Lovely staff with great customer service and empathy
Thank you for your review!
Fantastic experience: First time I've been a member of a gym and I've loved every miniute of it when I attend, awesome staff, for advice on hand and poeple! Kind regards, Daniel peck
Thanks for leaving us a great review Daniel, great to have you as part of the Five X family!
Fantastic experience: A great sized gym that has all the equipment and space you need for a great workout. I’ve found it a great medium for me since coming from a sports specific gym setting. It has lots of functional equipment and enough room to do an explosive workout. It also has lots of machines for more isolated work. I’ve found the staff really friendly and kind, always willing to have a conversation about your day and or any concerns you might have. The people that attend the gym are also super friendly, which has created a welcoming and supportive environment where you don’t feel silly asking for help or for a spot. Everyone’s happy to get to know people and their stories. The gyms never been over crowded even in peak times which allows me to get a good workout in without spending more than 1.5 hours in the gym. Overall it’s been a really great choice coming here and would definitely recommend it to anyone.
Hi Connor, a big thank you for your great review and feedback, we really appreciate it. We are stoked to be part of your fitness journey and love having you as a member of Five X!
Fantastic experience: Great gym. Has everything you want and more equipment-wise! Members asked for massage guns… and got them a week later! Clean; tidy; super friendly staff; and super friendly members. 10/10
Thanks for leaving us a review James, we are proud we are able to provide such a wide range of quality equipment for our members and have such awesome staff!
Fantastic experience: Turning up to Anytime Fitness 5 Cross Road Is a 100% of the battal and after work out ,, Yeah a feeling of 110% .Can't beat regular exercise at Anytime Fitness.
Thanks Craig, it’s so great to have you as part of our Five X family!
Fantastic experience: Excellent place to blow some steam and staff are very approachable and.professional.dealing with the welfare of the customers. Customers are paramount
Thank you Tere, we pride ourselves on providing great service to our members!
Fantastic experience: Love this place so much. It's handy for me and the staff are amazing. Really appreciate your hard mahi ngaa mihi koutou
Thank you for your great review Andy, we really appreciate having you as a member!
Fantastic experience: Cool gym culture, heaps of bros here and helpful ladies at the front
Cheers Tukino, it’s great to have you!
Fantastic experience: Great equipment, clean space and helpful staff. Highly recommend
Thank you for your review Tegan!
Fantastic experience: Favourite Anytime fitness in Hamilton. Very friendly and helpful staff with some great PT options to!
Thank you very much Jaxson!
Fantastic experience: This is the dream gym of all fitness enthusiasts. Very professional and super friendly team. Wanna shout out the professionalism of Dawna and Dillan. They are super friendly and always helpful. The gym also got experienced fitness trainers who are always there to support and motivate you through your fitness journey. I always wanted to but ended up skipping other gyms, but here at five cross roads Anytime, am addicted to coming everyday now. Gym is always clean, have awesome selection of music, lots of equipments and even have massage guns.
Wow thank you so much for your awesome review Tony! Really appreciate your feedback and kind words. We are so glad we can support you on your fitness journey and love having you as a member of Five X!
Fantastic experience: Favourite AF gym in the country! Great equipment, awesome team and friendly environment! Love a monthly challenge ♥️
Wow, thank you so much for your review and for being part of our Five Cross Roads community Steph!
Fantastic experience: dillan and dawna were amazing help today! great staff :)
Thank you Jayden, we are so proud of our staff and the help and support they offer our members!
Fantastic experience: Thoroughly enjoy and am a member of ATF So yeah awesome friendly and cosy
Fantastic experience: Friendly people very clean gym I'll be reactivating my membership again soon
Thank you for your review, we look forward to having you back in club soon!
Fantastic experience: Beautiful Lady at the counter always brings a smile. Good all round workout facility Plenty of Free weights, assist machine's ohh and those things for the Runnings Peoples.. Highly recommend for a good 24 hour Gym. Thanks for the Drink
Cheers for your review Tim, we really appreciate it and are so glad you love our club!
Fantastic experience: Top workout today ️ Happy days ahead winter ❄️ is coming.
Keep up the great work James and thank you for your review!
Fantastic experience: One of the best Anytime fitness I've ever been to. Good infrastructure, good parking and best of all the atmosphere inside the gym. The staff is super friendly and attentive to customers. Cheers and thanks for everything :)
Thanks for leaving us a great review Richard! We are glad to hear you are enjoying your time at the club, its great to have you at Five Cross Roads!
Fantastic experience: Love the coaches, new equipment etc
Thank you for your review Liz!
Fantastic experience: Perfect gym for training
Thank you Khan, great to have you as a member of Five Cross Roads!
Fantastic experience: Best gym in Hamilton, especially classes with Dawna. She is amazing.
Thank you Navneet, we really appreciate your review!
Fantastic experience: Friendly staff and gym members Spacious gym and heaps of exercise equipment.
Thank you for your review!
Fantastic experience: Best gym in the universe. Awesome staff.
Thank you Karan!
Fantastic experience: Great space and equipment, friendly staff and people
Thank you for your review Rodney!
Fantastic experience: Great atmosphere, good selection of gym equipment to use and friendly staff when you enter to when you leave.
Thank you for your review Kodi, we pride ourselves on being friendly and approachable!
Fantastic experience: This is such a welcoming and supportive environment. One of the best parts are the classes which are a great way to push yourself outside your comfort zone and meet other people.
Thank you for your review Phoebe! We love having you as part of our club and classes!
Fantastic experience: Very tidy gym, with lots of space. It has a belt squat and nice place for deadlifts.
Thank you Dominique!
Fantastic experience: Gym is set up well with good equipment, always clean, staff are kind and helpful.
Thank you for your review Elkan!
Fantastic experience: I would love to join this gym staff look so good kind and the gym looks so comfortable
Hi Jillian, we would love to have you as a member of Five Cross Roads! Please feel free to pop in during staffed hours for a tour or give us a call to book in a time to come and see us!
Fantastic experience: Been with this gym for just over a year now. Every time I go the staff have friendly smiles, greeting you and genuinely asking you how you are and they care about each and everyone. Equipment is great. They have a lot of the things you need for a killer workout. The staff even provide group classes a few days a week which I haven’t joined yet but it looks like fun and a great way to get you sweating. Clean equipment, toilets & showers. Overall so amazing and love coming to workout here!!!
Thank you for your great review Georgia, we love having you as a member of our club and are glad you love being a member of our club too!
Fantastic experience: Staff have top notch Customer Service, Gym equipment is immaculate, Facilities are clean and tidy and up to standard. I’d like to thank the staff one in particular for helping with Training in regards to my upper body as I have struggled to gain confidence in the past. Although the gym is small, everyone within is respectful and supportive. I haven’t been there for long but will keep pursuing as I have loved the vibrant energy and environment. KIA ORA!
Thanks Moananui! Good to hear you’re enjoying the gym.
Fantastic experience: love love love this gym so much! have been here since july 2022 all staff have amazing customer service always making me feel welcomed coming into the gym and it’s not just them but also the other members. heaps of new equipment to use as well since getting new owners!
Thanks for your review. Glad you enjoy it here and the new equipment.
Fantastic experience: Gym is always clean & tidy. Love the facilities and the extra little touches like body spray, hair clips etc. Staff are friendly. Good range of machines and equipment. Showers are fine alittle dark. Overall Great Gym!
Thank you for your review Mikayla, we are so glad you love being a member of our club!
Fantastic experience: Honestly LOVE LOVE this gym. The staff are always super friendly and greet you at the door during their staffed hours. There is a vending machine with protein and pre workout which is super handy. There is a lot of parking. It is a small gym but I have never seen it busy which is so good and they have all the equipment. The place is always super clean and you can tell the equipment is cleaned regularly. Also something I only realised yesterday is that the bathrooms also have all hygiene products including deodorant. Everyone keeps to themselves during their workouts and you can see no judgement passed through the gym.
Thank you for your review Ellie! We really appreciate your kind comments, it is great to have you as a member of Five Cross Roads!
Fantastic experience: Very clean and organised every time I visit the gym. It's small but it has all the equipment you need!
Thank you Aldrigo! We do our best to keep our club in tip top shape for our members!
Fantastic experience: Great gym, equipment is always well maintained and with a huge variation available. They provide free womens sanitary products and also spray deodorant to use if you forget yours . Clean showers and toilets
Thank you for your review Christina, we pride ourselves on going the extra mile for our members!
Fantastic experience: I’ve been attending Anytime Fitness Five Crossroads since it opened in 2019. Strong community vibe, cool staff and members. First gym I’ve ever joined and am very at happy with my experience here. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Thanks for your review Brad, it's great to have you as a member of Five Cross Roads!
Fantastic experience: Super nice and clean. The girls at the front desk are really helpful and sweet. Has all the main equipment you need and has a really nice vibe.
Thank you for your review Gracie!
Fantastic experience: I enjoy it I do
Thanks for your review Joey!
Positive experience: Awesome vibe with alot of equipment to keep you busy. Definitely recommend
Thanks for your review Rewi, great to have you!
Fantastic experience: Had an amazing train today with the famz today feel good trained for an hour sign up next week to get them gains or remain the same will give another update once i start next week
Thank you for the review Mariea and keep up the awesome work!
Fantastic experience: Venue is always clean and machines maintained. Staff are brilliant. During busy times it isn't hard to get on to a machine.
Thank you for your positive feedback Ifiirit!
Fantastic experience: Tidy space
Negative experience: Small and packed gym. Gotta wait heaps for doing anything. I moved to Hamilton recently and unfortunately I'm still obliged to use Anytime Fitness (I tried 2 different ones in the city and they are both terrible). I don't recommend you ever get a membership with them. Don't make the same mistake I made. My contract is already over, but they are basically using a loophole that I would bet serious money it's illegal. They require of you a 14-days notice for cancellation even if the contract is over. No way the law is so ridiculous in NZ as to allow such an aberration. What is that: a contract for life? And what do they need 14 days for? This is outrageous. I won't go ever again to an Anytime Fitness in my life.
Negative experience: One of the worst gyms I have ever joined. If you miss three payments, they pass you to NZ collection, which defaults your credit file, making you ineligible to buy anything on a payment plan or even get a credit card. NZ collection then passes it to the court. How stupid is this? Just for a gym payment, they make you suffer.
Fantastic experience: Very tidy and neat!
Positive experience: Nice staff, clean place could do with more space, but other than that a good gym
Positive experience: Nice staff, clean place could do with more space, but other than that a good gym
Fantastic experience: Such a nice gym. Friendly staff too ☺️
Fantastic experience: Absolutely lovely atmosphere and staff
Positive experience: It is a good one on one gym
Fantastic experience: Excellent facility with helpful and friendly staff
Positive experience: Love it here but it's not big enough to cater for group sessions. It makes it cramped
Fantastic experience: Love this gym! Friendly staff, clean, covid concious, and awesome gym goers
Fantastic experience: Love the gym and awesome staff that are always happy to help and have a chat.
Fantastic experience: AKTChill Aotearoa project found the Amazing staff who care for their business and work place. Making connections with the iwi kiwi here in hamilton has been a blessing. Shine on anytime fitness nz
Fantastic experience: Great place to workout! Always clean and nice friendly staff.
Negative experience: Lost three stars because gym is small, feels very cramped in weight training area, VERY limited machines, It was not even at capacity and the space was already limited in the free weight area. Showers are VERY small not very comfortable for larger people (besides disabled facility of course) would be great if there was a upper deck level to utilise the space. The awsome trainers/customer service and very clean/spotless facilities saved them with two stars. most of the reviews are based on the staff and not the actual gym as a whole
Fantastic experience: Mean az
Fantastic experience: Staffs here r super friendly and helpful, strongly recommend everyone to get here for some workout
Fantastic experience: Awesome Gym. Variety of equipments for cardio, strength training, cross fit as well as for building muscle mass. Great staffs. They're always helpful. Gym is clean and tidy and most importantly not crowded. Helped me in my fitness journey. If you're looking for a change or beginning your fitness journey I definitely recommend this place. Thanks anytime fitness 5xroads.
Fantastic experience: Review from my son Chris.. Absolutely fantastic gym. Great equipment. Very clean and tidy. Excellent staff. Would of kept attending after trial period. But had to leave Hamilton because of work commitments. Would recommend to all.
Fantastic experience: Awesome gym and a great atmosphere. Definitely recommend signing up
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