Plus Fitness 24/7 Rolleston

Negative experience: I feel disappointed to be writing this, but I feel I have no other option to gain traction. I cancelled my membership on 1 September 2025, in person, followed up via email, and also completed the required termination form. Despite doing everything correctly, my membership was never cancelled. I only discovered this weeks later when I noticed payments were still being taken from my account. My husband then went in to speak to the staff in person again, and only after this was my membership officially terminated. We have now been waiting months for a refund. While they have responded to our emails, the length of time this has taken has been extremely frustrating. We have repeatedly been told that it is “out of their hands” and with head office. This situation should have been resolved much sooner, especially given the clear cancellation and ongoing follow-ups. I am happy to update this review if the refund is processed.

Fantastic experience: Just joined Plus Fitness...nice and clean gym, good variety of machines, great atmosphere

Negative experience: I didn’t even know the worker that well but where he at. He’s the homie and low key more jacked than the new worker. Where he at plus

Negative experience: This place was perfect until you fired my boy teegan

Negative experience: You fired Teegan and it was the only thing you had going for you.

Fantastic experience: Good gym. Not too busy. Got everything you'd need.

Negative experience: I give this gym 1 month and it will.be closed and the owner has only got herself to blame. 6 years as a member and she has invested ZERO.City Fitness has arrived and no joke 90 percent of members have left for the same reason this gym is outdated and sorry to say I'm glad everyone has left. This is why the other gym closed in Christchurch she had. We pay our membership for the owner to invest and keep us motivated. The equipment is old and never serviced and falling apart.

Negative experience: Cheaper than Snap or Flex but the equipment isn't as good and the whole place feels tired. Doesn't have good temperature control so it's rare it's not too cold or too hot. Staff don't seem to care about you unless you're one of their mates. Leaving was easy so a small thumbs up for that!

Fantastic experience: Such a great gym. Good equipment and friendly staff.

Negative experience: Cheap, but poorly maintained. Lacks heating in winter and air conditioning in summer. Equipment stays broken for weeks on end and younger members let in groups of friends to hang out.

Negative experience: I give this gym 1 month and it will.be closed and the owner has only got herself to blame. 6 years as a member and she has invested ZERO.City Fitness has arrived and no joke 90 percent of members have left for the same reason this gym is outdated and sorry to say I'm glad everyone has left. This is why the other gym closed in Christchurch she had. We pay our membership for the owner to invest and keep us motivated. The equipment is old and never serviced and falling apart.

Fantastic experience: Place has all the equipment needed to improve yourself. The staff makes the place welcoming and very friendly, always found him very approachable and knowledgeable. The other people there are always ready to push you to the next level. The people there make it great.

Positive experience: Low-key overpriced for the facilities - very small, yet $33 a fortnight compared to $14 a fortnight for CityFitness. Not terrible, has all the basics and generally clean hence 3 stars but you can do a lot better for your buck.

Fantastic experience: Gym worker almost gets two plates I’m proud

Negative experience: needs air conditioning ASAP

Positive experience: The gym is great but there is almost no way of contacting management at the gym. The air conditioners are not on in the heat of summer, with temperatuers of 28 to 30 degrees C in the gym. The doors were left open earlier this week just to get some air movement in the gym. It is not ideal conditions for a gym.

Negative experience: Left this gym recently after being a member since it opened. The gym has issues with hygiene both within the gym and bathrooms (sometimes no soap or paper towel), equipment maintenanance, and lack of staff. The breaking point for me was one of the young male PTs displaying consistent poor gym etiquette (dropping weights aggressively, being rough with equipment, not wiping equipment, and ego lifting)

Positive experience: Very good

Fantastic experience: Good place to come and workout open 24/7 lots of parking

Positive experience: Overall a great gym. Could use the space to put in another cable machine tho. + Needs wifi

Positive experience: My local gym centrally located in Rolleston. 24/7 access which provides well for 'everyone' according to their schedule

Negative experience: Just another number. Never any staff in sight. Even though cancellation was done in writing, still had to pay 8 wks Wouldn't recommend to anyone

Positive experience: Basic gym. Equipment is getting a tad old and not always well maintained. However you can still get a good workout in. Staff experience is non existent, again not a major, but something that should be worked on. As someone fairly astute, there's a lot of areas that could easily pump this gym up to be alot better. But as mentioned, it still does a job.

Positive experience: Basic but efficient gym.

Fantastic experience: Great place

Fantastic experience: Gym

Positive experience: Exactly what you expect of a gym :) well set out

Negative experience: The equipment is not easy to use, This gym is always busy and it’s very hard for you to do the exercises. Not Recommended.

Negative experience: Staff were unavailable doors still locked in the afternoon during open hours but the size and equipment look in good condition. From outside the front door.

Positive experience: Very spacious gym that's generally clean and tidy with equipment thats well maintained. Can typically get a workout in without waiting for others to finish.

Fantastic experience: Awesome gym. Friendly staff. Great equipment. What more could you want?

Positive experience: Very spacious gym that's generally clean and tidy with equipment thats well maintained. Can typically get a workout in without waiting for others to finish.

Positive experience: Equipment is a bit dated but all you need for a good workout. Gym has plenty of space but can do with wifi.

Fantastic experience: Much better than snap fitness more professional love to see it.

Fantastic experience: Love the gym

Positive experience: Gym is neat and tidy always. But weight measuring scale should be more professional sort of style.

Fantastic experience: Yet to workout but looks good

Negative experience: Very unwelcoming, unfriendly staff when going to enquire - certainly won't be joining!

Negative experience: I went to request information, the girl who attended me was so unfriendly, she spoke to me in front of the exit door and very quickly. Null customer service. I went to two another gyms before that one and the customer service was totally different and excellent. If you want to bring in new customers, it is something they have to improve.

Fantastic experience: Great gym, plenty of space

Positive experience: Good gym modern equipment have to pick times to go as sometines very busy as it's popular

Fantastic experience: My gym

Fantastic experience: nice equipments

Fantastic experience: Great gym! friendly staffs

Fantastic experience: Excellent facility at convenient location.

Positive experience: Has plenty of equipment and space does definitely need wifi

Fantastic experience: this gym is very spacious, a lot of room to train. new and plenty of equipment to train with. friendly enviroment and great customer service from the staff. overroll a great place. i'd definitely recommend this place for anyone looking for a new gym

Positive experience: Gym doesn't have bumper plates for snatches and deadlifts. The rest rocks!

Fantastic experience: Awesome staff and facilities are always nice and clean. Awesome gym!

Fantastic experience: great gym heaps of room.

Fantastic experience: Good large, open gym with all of the equipment needed to reach your goals.

Fantastic experience: Good space, modern equipment and not overly busy

Positive experience: Awesome gym. Never busy and very handy place.