Rotorua Aquatic Centre

Fantastic experience: Good and clean facilities, loved the huge outside area with two sport pools (had a lane all for myself). Nice and friendly staff taking their job serious and observing the pools all the times.

Negative experience: While the new setup is definitely cleaner with more showers and other amenities, I still prefer the old one. The old pool had a spa, which they didn’t include this time, and there were more cubbies and plenty of seating areas. The new pool has very limited seating or places to hang out and then no cubbies. It feels less comfortable and welcoming

Positive experience: Wish all disability showers were working

Negative experience: Boring place do not stay inside because it is very hot.

Fantastic experience: Beautiful indoor and outdoor pools and great changing rooms.

Fantastic experience: Fantastic aquatic centre. As good as some of the best in Oz. Loved swimming here on my visit.

Negative experience: if some one told us at the outside pool the big pool will open at 2:00 and YOU make us wait till 2:30 so dumb.

Fantastic experience: Our U14 water polo team played a tournament here in August 2024. The facility is new and well designed. It was a fantastic location and a great place to have a tournament.

Negative experience: This new updated pools are terrible! Taken out the only good parts, it's blinking cold, wasted time & money we'll be travelling out of town for our regular swim's

Fantastic experience: Outdoor pool is 29c. Toasty. Great for a night swim under the stars.

Fantastic experience: Great kids play area! Very good on a wet day

Negative experience: Well being a local with mokos 3 and 6 yrs old found the pools disappointing in the way that my mokos were bored after half hour in the pool not very child friendly actually boring not much for them to do and no cubbies for clothes and not enough space to put your belongings had to find space by window no place to sit and eat our lunch very very disappointed that these at these pools so we ho to the Kawarau pools amazing set up

Negative experience: I went and somone was yelling at me Not cool somone pooped in the pool yuck And they just pulled it out and let everyone jump in not cool and this was last year never going back

Fantastic experience: 30 degrees outdoor pool, the most wonderful place I’ve been in NZ so far.

Negative experience: Arrived here and it's closed despite saying open on google. 10/4/24

Fantastic experience: Friendly staff, arrived there an hour or so before closing. Big swimming pool for kiddies to have fun in. Would definitely visit here again when we come back down for another road trip.

Negative experience: Not much fun at the moment. Only a very small area allocated to "public recreation" which is where the kids can play (18 kids jammed into a 3mx 5m space). the rest is allocated to lane swimming (with only 4 people lane swimming). Suggest that the allocation of space is more dynamic and responsive to public requirement at the time.

Fantastic experience: Need more adult lanes in winter. Children had a ball on the jumpy castle.

Fantastic experience: Perfect day for taking the kids for a swim

Fantastic experience: Nice place for everyone to enjoy.. looking forward to renovations

Fantastic experience: Excellent customer service very well good but busy being a public holiday

Fantastic experience: They where so helpful and understanding of a big family day out and fully catered to our needs.

Fantastic experience: Only $3 for a hot shower, so it's great for travellers :)

Positive experience: great place to take family. 1 star lost the inside kids pool has loose rubber flooring. great place to take kids

Negative experience: 13/1/2023 Your website says open.....till 9pm Get there only to see it's closed ..under renovation ( other than an outside pool ) .... Totally disappointed Your website should state it's under renovation Ruined a afternoon of planning out with the kids

Fantastic experience: Looking forward to seeing renovated pools! Staff are kind and it’s clean. Showers are cheap good for travellers.

Positive experience: Overall was a good experience but but due to construction only outdoor pool was open and could of done with more public swimming space, could of opened more lanes rather than squashed in

Fantastic experience: Went swimming this morning and Ioved it! Staff are very helpful. Even though it's more limited while the renovations are going on it is still an excellent opportunity to stay fit with swimming I'm excited about the final look next year when the renos are completed!

Positive experience: Still a great swim they don't have the little ones pool open its under construction till later so u have to be near toddlers it's still to deep for them. Great price to go for swim though when ur hot. The swim team were awsum and very helpful. Thank you for a great day.

Positive experience: Awesome range of pools frm cold to hot pools. U can sit and see all the inside pools at a glance. Mokos loved the outside pool today. Gr8t cafe and staff. Reasonable prices

Positive experience: Nice welcome on arrival. The desk attendant was able to answer all my questions. Went back to the desk to get a spa pass. Rented a locker to put our things in. Used each one of the outside spas nearly the whole time we were there. Facilities need some cosmetic touch ups. But overall a great swim in all the pools we tried we enjoyed it. Affordable and staff were friendly.

Fantastic experience: Great value for money, we come from wellington so our pool prices are far high and less value then this pool I feel. Indoor options give u 3 pools+2spas outside u have a splash pad to one side, then on other side spa pool +playground and bbq I think then at the back there is the outdoor pool, inside there is a small cafe with a few hot and cold options staff and life guards are always friendly.

Negative experience: One life guard had the most vile attitude. The way she spoke to the kids was appauling. Coming from Auckland and our experience left a bad taste in our mouths. She acted like she was all that. Yelled at the kids and told them she wasnt in the mood. Just awful. Happy to give a name when my complaint is heard. Will also be contacting to make sure something is done about it.

Positive experience: Stinky and old

Positive experience: Needs to be maintained.

Fantastic experience: Great place to relax in a warm pool.

Positive experience: Family spa deals. Lots of space and afforable swim and spa.

Positive experience: Great place for swimming spa and a shower, score 4 1/2

Fantastic experience: it's cheap and fun, just don't backflip.they don't like it

Positive experience: Friendly helpful staff. Clean tidy safe facilities

Fantastic experience: Was awesome worked a charm my kids loved it n r fast asleep

Positive experience: Very chlorinated but thats what you get with all public pools. The changing rooms and bathrooms are normally pretty clean. Not a bad place to swim.

Fantastic experience: A great day out with the kids. Perfect as it opens at 6am, great for early risers! The spa and lazy river a highlight, and my kids loved the 'bomb' pool. Great fun at a very reasonable price.

Negative experience: I use to enjoy taking my kids here but a recent visit wasn't a very pleasant welcoming.The woman at the front desk had a horrible attitude that even my 7 year old said she wasn't very nice but other than her having a very bad day the rest was fine.

Fantastic experience: Rotorua Aquatic Centre is an excellent swimming facility with a wide range of warm to hot pools. The deep pool allows for more serious indoor swimming, but also has a dedicated area for doing bombs. The leisure pool is very warm and quite large and includes a shallow toddler and baby area. The spa pools and lazy river are hot pools and are very relaxing. There are also outdoor spray areas, a large outdoor pool and some covered outdoor spas. All this for only $15.50 for one adult and two children, what a bargin. One of the cheapest fun-filled activities to do in Rotorua (especially on a rainy day).

Fantastic experience: Instructor very cool. Teaching life saving skills. You never know when you need this skill.

Fantastic experience: The best swimming pool and hot spring spa in NZ, you may spend whole day here with kids.

Fantastic experience: Great place to do aquatic experience for a best price.

Fantastic experience: Very friendly staff , nice and polite, pool nice and clean, clean and go variety of snacks at the snack bar, polite and friendly staff.

Fantastic experience: Signed up for a great deal. Aqua jogging was pretty busy alot of elderly.

Fantastic experience: Beautiful day beautiful feeling beautiful people

Fantastic experience: Cool cheap pools ! Higly reccomend..

Fantastic experience: Fabulous and only vaccinated allowed inremember your passes whanaugreat staff&playgroung&2 hot spas and outside pools for the older ones.Highly recommended

Fantastic experience: Good pools. Good for bombing and swimming. Nice cafe now. Vending Machines as before (a little pricey!). Still some developing to do, but I know the council already has plans for that. The recently updated outdoor pools and changing rooms look good.

Fantastic experience: A great day out with the kids. Perfect as it opens at 6am, great for early risers! The spa and lazy river a highlight, and my kids loved the 'bomb' pool. Great fun at a very reasonable price.

Fantastic experience: Very good

Fantastic experience: I had the outdoor lap pool to myself! Also love the hot tubs for a nice soak after a swim!

Fantastic experience: Awwweeesum My lst time visit here from Hastings, Hawkes Bay, with my Son Vance n he's lovely partner Casey,who has family n connection s here hence forth we hea n Allll my Aataahua grandchildren, families n frlenz.lve taken videos n photos to show my families weni return home oh n we resided at the Beautiful Copthorne Hotel Rotorua.Special Moments l will always remember.Kiaora Rotorua Aataahua

Fantastic experience: Nice, relaxing and keeps the kids entertained

Positive experience: Took granddaughter swimming, no problems

Fantastic experience: Don't miss a great café out there!

Positive experience: Awesome big pools and heated spa's. Water park for kids and big kids too

Fantastic experience: Awesome place for the whānau. Great customer service

Fantastic experience: Great place, great care in safety for all

Negative experience: Good place apart from the lady that surve you very rude when taking to her she goes to the next costmer very rude when you trying to buy something

Positive experience: Great fun had with the family. Nice way to warm up in the cold weather.

Positive experience: Lots of rubbish inside the changing rooms. The only life guard outside was talking to a woman in the spa and didn't look up once.

Negative experience: Very bad quality of water which lead to eye burn. Cant see properly for a day and eye get red for a week. Not so hygienic guys i dont suggest to go there., Better go to blue lake and swim

Positive experience: Could have been better. 1 sometimes 2 lifeguards for about 60 kids in the main pool. Kids bombing and jumping on others even though the signs says NO running jumping or bombing. There is a separate pool for this

Positive experience: Went for a weights gym session as it was the only casual gym open till 9pm. Very small room with about 6 prices of cardio equipment (treadmills, rowers etc). 1 squat/bench rack and 1 free bench. Olympic bar and weights up to 180kg. Dumbells up to 30kg. 1 x home style cable gym that was broken. Pretty old and not a nice space to train in. Nice staff and good tunes though. OK if you are desperate to train and everywhere else is closed then go ahead otherwise there will be better options. Price for a casual visit was $15.

Negative experience: The place is pretty dirty namely the spas outside. Needs to be more for children to do, no hydro slides, has a lazy river but is short. The place needs to be renovated, it feels as dirty as it looks and staff are far from friendly. Probably the worst public pools in NZ that I have been to. It is an embarrassment to Rotorua.

Negative experience: The outdoor pool has just reopened after a looong closure, and now they've decided that the changing rooms need upgrading. They could have done this at the same time - a double inconvenience bestowed upon us by the council bureaucrats.

Negative experience: The amount of theives operating when your having fun really really sucks!! Our kids gear got stolen this evening and this is like the 3rd time its happened, so frustrating after a fun time, this needs to stop!!

Positive experience: Nice relaxing way to end the day spent in the spa's chillaxing. Different heat levels, so find the one that suits your mood. Suggest taking a water bottle as you will sweat it out in some cases. Worth the $2 extra on top of your entrance fee.

Fantastic experience: Instructor very cool. Teaching life saving skills. You never know when you need this skill.

Positive experience: There were 5 birthdays here but still a awesome day with the kids

Fantastic experience: Thanks Betty for explaining. I am happy that I took the 1 year deal.

Fantastic experience: Thanks for the fun day, with a Wonderful team, of Courteous, helpful staff :) Definitely value for money

Fantastic experience: Good place for some family fun they cater for birthdays as well good friendly staff are always there to help. So if you are stuck or anything to do with your family I recommend taking them here

Fantastic experience: Rotorua is lucky to have the aquatics I loved it as a kid (& still do) & now love seeing our kids enjoy it there as well

Fantastic experience: Little gem, good family facilities and lovely staff

Fantastic experience: Had mii Moko's Birthday n had a swim, kai....

Fantastic experience: Clean facility ... great places for swim and a lot of fun

Fantastic experience: Great pools. Clean. Was there for a tournament. Friendly staff, ample parking.

Fantastic experience: Really enjoyable experience, hot spas, little slides in the kids pool. Great for little kids.

Fantastic experience: I come first time so it's great experience I hope I will come back again

Fantastic experience: Kids play pool was really warm and had some cool slides for them. My daughter played on the slide for 30min straight!

Fantastic experience: Great place for kids, family and adults. Great for a quick dip, doing laps, having a spa or recreation.

Fantastic experience: Awesome vibes, staff are choice!! Pools are the best temperature for my baby and children we loved the experience! Plus their is no chlorine to sting my eyes so i could play with my babies without tears! Loved it!!

Fantastic experience: Hot and cold pools to sooth or exercise body. Kids and Adults will enjoy a day with eating and cooking facilities.

Fantastic experience: I haven't been there for three years. I love the change to salt water, it doesn't have that smell anymore. Love the updated outside pool. Kids had fun today, wasn't to many people.

Fantastic experience: It's great not overcrowded like other gyms in rotorua a upgrade of some gym equipment would be beneficial but other than that its ae ka pai.

Fantastic experience: 3 major pools available, kids pool has slides, very popular place during the school holidays and has a playground too if you have kids. Food and swimming related clothing sold as well and swimmer nappies for the little ones. Pool outside had just had a big upgrade, spas available too. My kids love it - ❤❤

Fantastic experience: Fantastic Aqua Fit sessions 7.00am Tue,Thurs 8.45 Mon, Weds, Fri 5.45pm Mon, Weds, Thurs.

Fantastic experience: Excellent day out with our children. Very accommodating and fun.

Fantastic experience: Great price, love that there's pool toys in the pool keeps the kids entertained. Great price for some holiday fun.

Fantastic experience: The swimming lessons are great. Pools to suit your need. Spa also available. Although if you only wanna come for the spa avoid

Fantastic experience: A Fabulous facility.

Negative experience: Pools and spa are very good. But very bad experience with staff!!!! I visited Rotorua Aquatic centre today ( 3.7. 2020) and one cleaning lady (long blond/ginger hair) sprayed me with hose while I was changing my clothes in women changing room. I started to scream and I said, that I'm in the cabin. Bud she didn't stop and was just laughing and countinued with spraying water on my shoes and clothes. She did it twice and it was on purpose. When I came out she said, that she didn't know, that I'm still there. But she knew it, because she imitated my scream. I never exerienced something that pure despiteful. I had totally wet legs from shoes to the knees! She didn't even apologize. I hope that other your staff are more professional.

Positive experience: Great swimming as usual