Information about Jetts Royal Oak
Opening hours
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At Jetts Royal Oak, we celebrate fitness for everyone and strive to foster a sense of community where every individual can feel comfortable and confident while training. Our belief is simple: fitness should be within reach of all, which is why we offer a variety of flexible membership plans and 24/7 access to our facilities.
Our gym is equipped with a diverse range of high-quality equipment, including dedicated zones for cardio and functional training, free weights, and more. With our supportive yet relaxed atmosphere, you can truly focus on achieving your health and fitness goals alongside our dedicated team of professional trainers.
We are proud to provide a 3-day free trial so you can experience firsthand the positive impacts of regular exercise on both your physical and mental well-being. Jetts Royal Oak is all about making fitness accessible and enjoyable.
With convenient location in the Royal Oak Shopping Mall and accessible staffing hours, our team is here to ensure that you have the guidance and support you need to thrive. For your convenience, we also offer free parking and Wi-Fi.
Whether you’re a seasoned athlete or just beginning your fitness journey, our club is designed to cater to all levels. Join us today, and take the first step towards a healthier you!
Our comment from Gimnasios Fitness about Jetts Royal Oak:
Jetts Royal Oak in Auckland offers a welcoming and friendly atmosphere, making it the perfect spot for fitness enthusiasts. Users appreciate the clean and tidy facilities that enhance the overall workout experience. The gym is equipped with state-of-the-art equipment, ensuring members have access to everything they need for their fitness goals, whether it's cardio or strength training. 24/7 access allows for flexible workout schedules, catering to busy lifestyles.
Many members have highlighted the excellent support from personal trainers, particularly Coach Simon, who provides personalized training plans and motivation. The community vibe is strong, enabling members to connect and support one another during their fitness journeys.
While the gym has received praise for its cleanliness and atmosphere, some users have noted a need for improved air conditioning, especially during summer, as well as better equipment variety, particularly regarding weights. Additionally, a few members experienced issues with membership cancellations and communications with staff, although these instances seem to be exceptions rather than the norm.
Overall, Jetts Royal Oak appears to be a fantastic gym choice, blending convenience, quality, and community support!
Services, Machines and Guided Classes
Jetts Royal Oak: Opinions
Positive experience: Owners of business urgently need to bring it up to date and expand size...for its location very little done to improve experience...not enough toilets ,no expell fans in showers, etc, outside and entry landlord has left things to deteriorate....
Thank you for taking the time to share your feedback. We're sorry to hear the club didn't meet your expectations. We appreciate you calling out the need for updates and expansion and your specific concerns about the number of toilets, the lack of exhaust fans in the showers, and the condition of the outside and entry. We take these matters seriously and will raise them with the Maintenance Team to understand what can be done to prioritize improvements. Thank you for bringing this to our attention; your feedback helps us improve.
Positive experience: Been going Jetts for the last week & a bit… it’s awesome! Very clean, very tidy, location has alot of parking & it’s never really that packed. The only thing that would make this gym a 5 star rating would be if they added a stair master! But because the roof is too low that will never happen. Other than been very happy with this gym.
Thank you for the great feedback. We’re really pleased you’ve found Jetts Royal Oak clean, tidy, easy to park at and not too busy. We noticed you described the gym as “awesome” but gave four stars — we appreciate the kind words and your suggestion about adding a stair master. We understand the roof height makes that impractical, but we’ll pass your suggestion on to the team and can help with alternative cardio or programming to replicate stair-climbing when you’re next in. Thanks again for the review and for choosing Jetts Royal Oak.
Positive experience: Clean, layout was good and not crowded. Staff were approachable
Thank you for sharing your experience at Jetts Royal Oak. We're glad to hear that you found our gym clean, well laid out, and not crowded, and that our staff were approachable. We aim to create a welcoming environment for everyone, and your feedback encourages us to continue improving. If there is anything specific we can do to enhance your experience further, please let us know.
Fantastic experience: Everything perfect
Thank you for your positive feedback. We're delighted to hear you had a perfect experience at Jetts Royal Oak. We're committed to providing a supportive and accessible environment to help you achieve your fitness goals.
Fantastic experience: One of the best gym places I've ever worked out at. The staff is friendly. The area is spacious and has many exercise equipment. Love it
Thank you for your kind words. We're delighted to hear you find our facilities spacious and well-equipped, and that our friendly staff contribute to your positive experience. At Jetts Royal Oak, we strive to create an environment where everyone feels comfortable and supported in their fitness journey. We look forward to supporting you in achieving your health and fitness goals.
Negative experience: So much for "24 hours". Door entry system on the blink no and no-one answers the phone.
We apologize for the inconvenience caused by the door entry system issues and the difficulty you experienced reaching us by phone. At Jetts Royal Oak, we strive to provide reliable 24/7 access to our facilities, and it is disappointing to hear we did not meet this standard during your visit. We are taking immediate steps to address the entry system problem and improve our responsiveness. Thank you for bringing this to our attention, and we hope to provide a better experience in the future.
Fantastic experience: Staff we're so friendly and knowledgeable
Hi James,
Thank you so much for your kind words and taking the time to leave us a 5-star review! We're thrilled to hear that you found our staff friendly and knowledgeable. It's important to us that our members feel comfortable and supported at Jetts Royal Oak, and your feedback affirms that we're on the right track.
Please don't hesitate to reach out if you have any more feedback or need assistance. We look forward to seeing you at the gym!
Cheers,
The Jetts Royal Oak Team
Negative experience: Not a recommended gym. Equipments are old and not in good orded
Fantastic experience: Love this gym, has a great atmosphere. Staffs are family and very helpful with your workout goal. Very tidy facilities I can not ask for more. Five STARS for me baby, Let's GO !
Hi Dion Louv,
Thank you so much for your wonderful review! We're thrilled to hear that you love our gym and find the atmosphere inviting. It's fantastic to know that our staff feels like family to you and that they're helping you achieve your workout goals. We take pride in maintaining tidy facilities, so it's great to hear your positive feedback on that as well.
Your words inspire us to keep striving for excellence, and we're so happy that you're part of the Jetts Royal Oak community. Let's keep pushing those fitness goals together!
Best regards,
The Jetts Royal Oak Team
Fantastic experience: Great gym
Hi Kelly,
Thank you so much for your glowing review and the fantastic 5-star rating! We're delighted to hear that you enjoy your time at Jetts Royal Oak. Our team strives to create a friendly and supportive environment for all our members, so it’s great to know that’s been your experience.
If there’s anything else we can do to enhance your fitness journey, please don’t hesitate to reach out. We’re always here to help!
Looking forward to seeing you at the gym again soon.
Cheers,
The Jetts Royal Oak Team
Fantastic experience: Its a good gym, choose to go at lunch or in the evening when its not so busy. Staff are very helpful too.
Hey, thank you for your amazing review and feedback!
Fantastic experience: I have to give Royal Oak Jetts,5 Stars purely based on the Royal Origins of the name, as I havent had the opportunity to check out much more than that, What's in a name right?, everything where I'm from, Chocolate for instance, Big Mac, Mc Flurry, Truffle Butter, Royal Oak, ✨️✨️✨️✨️✨️ What grows best close to Oak, truffles, what would grow best then with Royal Oaks?, ✨️✨️✨️✨️✨️ Not sure but if nature's principles of growth be true, like Big stays true to Mac, then surely the truffle is in the butter, like proof is in the pudding, ✨️✨️✨️✨️✨️ Either way looking forward to the principles of nature, the pudding as much as the proof, ✨️✨️✨️✨️✨️ Thanks Jetts for giving me a Base in the finest areas, no matter where the tide takes me, ✨️✨️✨️✨️✨️ ✨️✨️✨️✨️✨️✨️✨️Tj,✨️✨️✨️✨️✨️✨️✨️✨️
Hi TJ, thank you for your amazing feedback and review!
Fantastic experience: Love the experience, friendly environment and great equipment
Hi Keanan, great to hear! Thank you for the feedback! We’re so happy to hear you enjoy Jetts Royal Oak.
Fantastic experience: I recently started at Jetts Royal Oak gym and have been impressed with the clean facilities and supportive environment. The gym is clean and welcoming, and Coach Simon Adams has been fantastic with his personalized support and encouragement. Looking forward to seeing my progress with his help!
Hi Mark, great to hear! Thank you for the awesome feedback! We’re so happy to hear you had a great experience at Jetts Royal Oak.
Fantastic experience: I love every thing about Royal Oak Jetts Gym, its my favorite place to exercise and distress myself as the life style is overly busy and hectic in today's world. Its already been 7-8 years, since I started here and will keep on going until my body allows xx
Positive experience: The time I go, around 1 pm, there is never any staff member around which doesn't worry me necessarily, but if you are new to fitness training, need guidance or help, it could be an issue.
Hi Julian, thank you for your review! We will pass your feedback on the appropriate manager
Positive experience: Nice place,, great atmosphere
Hi Finu, thank you for your review!
Fantastic experience: Generally a nice clean tidy gym. Has excellent parking with lots available. Also has workout drinks and snacks.
Hi Hewey, great to hear! Thank you for the awesome feedback about Kadin! We’re so happy to hear you had a great experience at Jetts Royal Oak.
Positive experience: Need better air conditioning, it gets really warm during summer months!
Hi Isuru, thank you for your review! We will pass on your feedback.
Positive experience: One of the standout features of Jetts Gym is its 24/7 access, allowing members to work out whenever it fits into their busy schedules. This flexibility is a game-changer for those with unpredictable routines or night owls seeking a late-night workout session. The gym boasts state-of-the-art equipment meticulously maintained to ensure a safe and effective workout experience. Whether you're into cardio, strength training, or functional fitness, Jetts Gym has everything you need to reach your fitness goals. Membership options are flexible, with no lock-in contracts and affordable rates, making it accessible to a wide range of individuals. Additionally, Jetts Gym regularly hosts events and challenges to keep members engaged and motivated on their fitness journey. In summary, Jetts Gym is a top-notch fitness facility that combines convenience, quality, and community. Whether you're a seasoned gym-goer or just starting out on your fitness journey, Jetts Gym has everything you need to succeed.
Hi there, great to hear! Thank you for the awesome feedback! We’re so happy to hear you had a great experience at Jetts Royal Oak.
Fantastic experience: Nice, friendly staff and people here. Currently seeing a personal trainer named Simon, who is helping with weight loss goals...he's awesome!
Fantastic experience: Loving the treadmills
Hi Karthik, thank you for the awesome feedback!
Negative experience: average machines bit broken down and not much space bit below par overall gym
Hi R E, thank you for your feedback. Can you please email our membership team on [email protected] to advise what machines need attention so we can address this, thanks!
Fantastic experience: decent equipment, friendly environment, clean restrooms, and value for money
Hi Mikee! Thank you for your time in sharing this great feedback! Have an awesome day.
Positive experience: Great gym, situated upstairs, peobably wouldnt come back on leg day lol those stairs are alot to walk down afterward, also just abit of a safety concern with all the kids right outside the door waiting for Kumon? Just seemed abit dangerous for the kids and perso. Walking out. Maybe put up a sign for the children not to sit directly outside the gym door.
Hi Kruz, thanks for the feedback. We will pass this onto the Manager to address. Have a great day!
Fantastic experience: Clean and tidy gym with a good atmosphere! The staff are all friendly and smiling, especially Emma! Keep up the hard work that makes this gym worth coming to :)
Fantastic experience: Great team, great facility and awesome community. Highly recommend Jetts Royal Oak. Also shout out to Jetts, appreciate the ability to access other locations when away from home. Palmerston North was awesome as well.
Hi Kingi, we love to hear your enjoying our facilities. Thanks for the awesome feedback!
Positive experience: Cleanly kept gym, just lacking in a bench press machine and also lacking in weight range of dumbells. The equipment is clean but not much variety as other gyms.
Fantastic experience: Great atmosphere. Varied demographics, ages and sizes that are there to work out, support each other, enjoy the experience and not just look good while talking too much. No judgment. No posers. Lots of healthy people. Excellent modern equipment. Clean. Cool vibe. Established.
Hi Ailsa, thank you for the awesome review, that's great to hear!
Negative experience: The second gym my friend and I tried to join. Staff did not show up for orientation booked in advance. Her phone was off. We waited 30 minutes outside the gym. She texted the next day for not turning up because she had a headache Very unprofessional!
Hi S, we are sorry to hear this happened and appreciate your feedback. Can you please email our membership team on [email protected] and we can arrange the staff to contact you. Thanks!
Negative experience: Good luck cancelling this membership. After many emails and calls me and my partner are still being charged. Radio silence from their customer service department which I'm sure is a fabrication of my imagination. As I write this I'm still paying for a service I no longer use. And be advised, the number given on a previous review is also a hopeless means of "communication". I feel part of their business model is to hope you give up. We won't quit Jetts and neither should anyone reading this.
Hi Mathew, thank you for your feedback and we are sorry to hear this has happened. Can you please call our membership team on 0800 JETTS 247 and they can assist you further. Thanks!
Fantastic experience: Emma is a lovely manager (owner?), she is extremely helpful and friendly. The gym is small, but has everything you need. I’d say it’s ultra convenient.
Hi Moses, thank you for the awesome feedback! We will pass this onto the Regional Manager, thanks!
Positive experience: Great location with friendly staff,
Fantastic experience: Staff are friendly gym has a nice vibe
Negative experience: After 7 emails. I'm still trying to cancel my membership.
Hi, we work hard to provide a fantastic experience to everyone. Please let us know how we can help from here, to ensure you and others receive great experience each visit. Please reach out to us at 03-421 8907 when you can so we can address this situation directly. Thank you and have a great day.
Positive experience: Great place, not too crowded and it has everything you need to workout.
Hi Shane, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fantastic experience: This royal oak jetts is my second home . I come at 11 am till 1 pm every day to see my regulars and friendly staff and do weights . I then come at 7 every night for my cardio work out. This gym is clean and tidiest by far! I’ve been coming for seven years now so basically all the members are my family now . Emma is the best ! Bright and sparkly and always polite and hard working . Her knowledge and social skills is what makes royal oak Jetts the best. And I’m not kidding. I can always get a good work out and socialise at the same time. Keep it up Emma ! Your a star ⭐️
Fantastic experience: Clean and tidy. 9/10
Fantastic experience: Good gym
Positive experience: Gym is ok. Jetts gyms don't get clean enough. Wounder where the dirtiest Jetts gym is?
Fantastic experience: Highly recommend. My kids trainer Manik he is very helpful and kindest to my boys.
Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let us know about your positive experience. Have a great day!
Fantastic experience: Lovin it
Fantastic experience: Nice place for workout
Positive experience: 5:30 to 6:10 am good , after that gets busy , haven't done evening session
Negative experience: Do not ever give this company your details. I have requested several times they stop harrassing and spamming me but they just keeping going. Nearly everyday i am getting spam messages and text messages from them. Ultra aggressive marketing much like a telemarketing scheme. I was thinking of joining untill they started harrassing me. No they just give me the creeps. STAY CLEAR
Positive experience: 晚上八点到九点人少,九点之后人超多
Negative experience: Ok still. Needs renovating or move to a bigger place
Positive experience: Bit small but enough to build muscles
Positive experience: There are better jetts gyms.
Fantastic experience: best Gem ever Thanks
Positive experience: Great people, great value, but lacking free weights, squat rack, etc.
Positive experience: Not good , not bad.. average gym , smaller in size compared to any jetts
Fantastic experience: As best as ever! Keep up the good work guys!
Negative experience: My account was suspended after I had to cancel my credit card and I was charged a $10 admin fee as well. No easy process online to update my details with rude and slow communication via their contact page made it an easy decision to cancel my membership here.
Negative experience: BS Jetts. You suspend my membership, and now you want me to pay 21.90 for no use of your gym + $10 admin fee? This is why I am cancelling. You are going to get a free 31.90? Can you please explain. Poor service. Not a good gym.
Fantastic experience: Local gym. No issues with the facilities. However, should be signs or disclaimers for using roll-on antiperspirant as mandatory. (Signes already up saying wipe down equipment after use) I'm a male and use it every day... not hard....
Positive experience: Perfect for workouts
Fantastic experience: Love this place! Manager is so friendly and helpful.
Positive experience: Nice little gym. Good enough for the price we pay
Fantastic experience: Pretty good gym.. covers your basics.
Positive experience: Good gym. Could do with abit more bathrooms facilities as there's only 2. Otherwise pretty good
Fantastic experience: Is our local!
Positive experience: Clean and better than other Jetts
Fantastic experience: Worked out here for 3 years in a row, loved it!
Positive experience: Needs more updated gear but otherwise good
Fantastic experience: Small and very clean and has all the main machines you would need...however it would be good to go at off peak times if you don't want to wait for a machine. Staff and people are very friendly.
Negative experience: The worst Jetts so far. I have tried several as I travel and this is by far the worst. Terrible ventilation, a thick BO lingers in the air.
Fantastic experience: This is the place to be..
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