Capital Sports Medicine

Fantastic experience: Amazing friendly physios and massage therapist. Especially the admin staff, friendliest most welcoming team.

Fantastic experience: Was very promptly seen by Mr Pearson and he actioned a plan with me, and wasn’t directive or dogmatic in his approach at all. Felt like a very well informed process situated in a very professional setting. Cheers

Negative experience: Had an appointment with James. I mentioned to him before the appointment started that my calf is really sore and it feels like it’s going to strain again if we do any strength test. He said no we have to do these test no matter what. Didn’t seem to care that I was in pain. I have now re injured my calf since his strength tests. Would not recommend going here as the doctors don’t care about personal preference. I am now unable to go into work because of this.

Fantastic experience: Great experience! All the staff are so lovely and my physio Nikki has helped me so much with my knee pain.

Fantastic experience: Capital Sports are excellent, 10/10. Super friendly team, and they were able to fix an Achilles problem that other physios couldn't, I wish I'd found them sooner. If you've got a niggle, go see the team at CSM!

Fantastic experience: These guys have a good reputation for a reason, I've seen loads of different physios here and they're all top notch, super attentive and know their stuff.

Fantastic experience: During my most recent training block I ended up with a calf injury with 4 weeks before my first 100 km ultramarathon. Thanks to Meg's assessment, treatment and advice I was able to get to the start line, and more importantly, get to the finish line without incident or injury! Thanks!

Fantastic experience: Peter is awesome, have had a few injuries and always feel like I get good advice and recovery plans.

Negative experience: Worst experience with so called “specialists”. Saw Dr Jake and got no helpful advice and was dismissed with no further help told to exercise and be in water - like wow thanks for that google and AI can tell me more than that. Genuine waste of time and money now that they’re trying to send me the bill instead of ACC. If you want to be charged $300 for zero help and wait 6 months for an appointment this is the place… genuinely no empathy for the sick there and they just revolve around serving the doctors and taking money from the sick. Disgusting.

Fantastic experience: Kerryn has been great in fixing my aches and pains. She provides a very caring service, with sound advice.

Fantastic experience: Great physio, This place has helped me greatly. All of the staff are awesome. Helen is amazing! - K.

Fantastic experience: Went to see Jimmy the Physio for my knee. Great attention to detail with a personalised plan. Would recommend!

Negative experience: I have been here for around 7 weeks now and every time my physio is always late and the $35 Acc appointment is never longer than 15 minutes. While I usually don't like to complain, I get the impression that with my physio that everything is done to the bare minimum which includes the effort and enthusiasm by my physio within the appointments. I have also been mucked around with times and have had an appointment delayed by half an hour without being told or any apologies.

Fantastic experience: Keryn is awesome! Had a torn ACL and meniscus damage. She has supported me through prehab exercises to prepare for surgery and rehab. Great availability, professional and knows her stuff! Highly recommend

Fantastic experience: Kerryn is such talented physiotherapist - excellent at identifying the exact tissues needing treatment and designing a rehab and exercise program to restore function. And brilliant at massage to stimulate healing. On top of that Kerryn is a total professional with a warm and caring personality.

Negative experience: I saw a Registrar and then a specialist after waiting 7 weeks for an appointment. The consult with the registrar was thorough and he expressed several theories as to what was causing my pain. The specialist who I saw for 15 minutes at the end of the consult looked at my foot and did some movement checks which hurt and I feel have set me back weeks. Since this appointment I am back to having daily pain. Really disappointed.

Negative experience: We had come to CSM with high hopes late last year to treat my daughter's heel pain as they came highly recommended by a family friend in the industry. Sadly, Jake and team were not thorough in running crucial tests to truly understand the underpinning cause of my daughter's heel pain and how this connected and affected her archiles. She was given heel raises to perform which she did diligently - but provided little improvement. Her new physio is so thorough (even called Capital Sports to enquire how they hadn't run certain tests). The thing is my daughter loves netball and aspires to do this professionally and is on the pathway. Unfortunately, she has missed a lot this season because she hasn't been able to perform at her best. We are now finally on the right rehab course with a physician who cares and motivated by my girls dreams.

Fantastic experience: Efficient administration and no wait for an appointment. They did all the ACC paperwork. The clinical assessment and delivery of physical therapy was awesome. Everything explained very well. Could not be happier with this experience.

Negative experience: Very poor with communication. They don't seem to care if a patient going through pain or not. Have wait for few months before they get back to you.

Fantastic experience: Julie is absolutely amazing! She gives fantastic advice, and always reminds me of the great progress ive made when im feeling frustrated with the timing it takes to repair and injury. She's practical and insightful and im so glad I was recommended to her by my friend!

Fantastic experience: Fantastic. Recommend Keryn to anyone with hip/knee problems, surgical rehab and chronic pain.

Fantastic experience: Highly recommend Capital Sports medicine! Very professional and lovely and helpful staff.

Fantastic experience: In and out nice and quick. They helped fix my foot!!!

Fantastic experience: Bronson is an excellent podiatrist.

Negative experience: Badd

Fantastic experience: Repeat customer of Capital Sports Medicine, typically for Physio. Good people.

Fantastic experience: brilliant place to recieve a "SPORTS MASSAGE"

Negative experience: I was EXTREMELY disappointed in their services. The only reason I decided to come to this clinic was because it looked reputable however it may have been but not for my particular case(ankle swelling that does not go down). I met with one consultant, who could not help me, and who later referred me to another consultant(which meant I still had to pay 100$ for his time-also because I was Canadian with no NZ medical coverage). A few days later, I met with Melinda Parnell, who barely did anything with me except ask standard questions (same questions the previous consultant asked me). She then advised me that I should wear compression socks & that there was nothing that could be done. I was yet again left to pay another 100$ for nothing. I decided to wait a few months until I returned back to Canada to follow up regarding my swelling. After running various test, turns out that I was actually VERY sick & that it could have possibly been deadly if I had not gotten back home on time. So message to Ms Melinda Parnell, DO YOUR JOB PROPERLY NEXT TIME, it could possibly save a life! I would NOT recommend this clinic to anyone.