Cityfitness Newlands





Information about Cityfitness Newlands
Opening hours
All CityFitness clubs are open 24 hours/7 days a week for all members
Each CityFitness club features 30+ pieces of cardio equipment, selectorized strength equipment, which allows members to choose their own level of resistance, and a large free weight area (2.25kg to 50kg dumbbells).
Cardio and strength training equipment are available as well as stretching areas. Group Fitness Classes are available at selected locations for members with applicable membership types. The Black Card Membership includes usage of massage chairs during staffed hours at applicable locations.
Our comment from FitFit New Zealand about Cityfitness Newlands:
Cityfitness Newlands, located in Wellington, New Zealand, is a highly regarded gym that offers a clean and spacious environment for fitness enthusiasts. Users praise the friendly and polite staff, as well as the modern facilities and wide range of equipment available. Many users have mentioned the ample parking space, making it convenient for visitors. While the gym can get crowded during peak hours, especially around lunchtime, there are quiet hours that allow for a more relaxed workout experience.
Some users have expressed challenges with booking classes, specifically Pilates, but the gym has responded by enhancing its app for better scheduling. Complaints about temperature control have also been noted, particularly that the main workout area can become uncomfortably warm. Nonetheless, members appreciate the excellent group classes, including yoga and Zumba sessions, as well as the clean changing facilities.
Overall, Cityfitness Newlands is favored for its great value for money and community atmosphere, making it a top choice for those looking to maintain a healthy lifestyle in a well-equipped gym.
Cityfitness Newlands: Opinions
Fantastic experience: Good clean gym. Plenty of equipment, good classes
Thanks Kane
Negative experience: CityFitness has consistently shown a lack of empathy and professionalism. When my wife passed away, they continued charging her membership and sending insensitive emails, making an already devastating time worse. Most recently, after publicly humiliating my 12-year-old son and me over his age, instead of handling the situation with respect, they’ve now gone ahead and canceled my membership entirely. This decision speaks volumes about their priorities—they’d rather silence dissatisfied members than take accountability for their actions. If you’re looking for a gym that values community and compassion, look elsewhere.
Fantastic experience: Excellent place, plenty of space, plenty of equipment, great tasting water
Fantastic experience: It's clean. Smells nice. Polite staff. Great parking.
Hi Ashley, thank you for the awesome feedback!
Fantastic experience: Great staff and spacious gym with wide range of machines
Hi Talwinder, thank you for your great feedback!
Negative experience: I can't get into Pilates classes.
Hi there, all bookings for our Pilates Classes open 48 hours before the class start time on the CityFitness app. We have also just introduced On Demand Reformer Pilates workouts at CityFitness Porirua, which allow you to get your workout done on your own time and schedule.
Fantastic experience:
Positive experience: Great place. Heaps of equipment. If you want quiet hours, go after 7am (when all the early risers finish, or after 9am… or 11am before lunch.. school holidays it gets packed with kids.
Positive experience: Nice, clean, and spacious. It will be nicer if we have more indoor car park
Fantastic experience: Best gym in Newlands
Hi Sanjay, We're glad to see you're enjoying our gym!
Fantastic experience: Crowded but got many equipments to workout on.
Fantastic experience: Parking is a bit of a problem but probably because it's so popular.
Fantastic experience: Best gym around, by a bloody long way!
Positive experience: Great equipment and changing rooms. However it is unbelievably hot in the main workout area, so much so that it could be a hot yoga venue.
Fantastic experience: Love it after hours. Not too busy but also not empty. Doesn't feel lonely like some other 24/7 gyms.
Positive experience: Good value for money! It can get pretty busy at lunch times and not doesn't always have the equipment you want available, so be prepared with a plan B. Friendly staff and working machines.
Hi Billie, thank you for your great review!
Positive experience: 24 hours including public holiday, too busy during the day though so early morning around 4am or late night is the best
Hi Bishop, thank you for your feedback!
Positive experience: Love the yoga classes, especially HJ, Bridget & Arlene's classes
Fantastic experience: Great place to pump some iron. Very clean and great equipment.
Negative experience: Too busy
Fantastic experience: Good changing room/showering facilities. Decent amount of equipment. Can be very busy on weekends. Update September 2023: still good
Hi Ben, Glad to see you're enjoying our facilities!
Fantastic experience: My favourite CityFitness gym so far. It's big, clean and tidy.
Fantastic experience: Very modern, well laid out, lots of parking for car and bikes. Good training facilities. And I really enjoy the Abundance Studio for different types of yoga and then a separate massage machine area.
Fantastic experience: Great Gym...
Hi Baz, Thanks for your amazing feedback! We are glad to hear you are enjoying your City Fitness experience!
Negative experience: A gym that doesn't want to know.
Hi David, thank you for your review. Please give our member services team a call on 0800 348 637 and explain further so we can help improve your experience in our gyms
Fantastic experience: Excellent gym
Hi Ken, thank you for your awesome feedback!
Fantastic experience: Huge place and we'll looked after
Hi Kevin, Thanks for your great feedback!!
Fantastic experience: Sometimes open late on Mondays
Fantastic experience: A local community gym with modern facilities and equipment and a good variety of group fitness classes.
Hi David, thank you for your feedback! We are happy to see you are enjoying our group fitness classes
Fantastic experience: It is the biggest gym center i have been so far.
Positive experience: Not bad but could be improved
Fantastic experience: Great equipment, clean, friendly staff
Hi Rowan, Glad to hear you're enjoying our facilities!
Fantastic experience: Great place, friendly staff and great equipments
Fantastic experience: Big gym with lots of equipment. Has plenty of parking as well.
Hi there, we're glad to hear you're enjoying our facilities!
Fantastic experience: Nice place lots of equipment. Clean as well.
Fantastic experience: Amazing facility and motivated to workout in that atmosphere.
Hi Varsha, we're glad to see you are enjoying your time with us!
Fantastic experience: Best Cityfitness in Wellington. Lots of parking, the gym is massive
Positive experience: the machines are well kept, my only complaint is that its usually very busy
Hi Yasmine, Thanks for your great feedback!
Fantastic experience: Amazing gym with huge amount of equipment & friendly staff
Hi Sarah, Glad to hear you're enjoying our facilities!
Positive experience: For a big gym like this I would expect a trap bar at least and if really good, a safety bar.
Hi Petra, thanks for your feedback.
Positive experience: A great gym with an extensive range of equipment. If the WiFi worked it would be 5 stars.
Hi Melanie, Glad to hear you are enjoying our gym! We will pass your feedback on to the club.
Fantastic experience: Busy morning but still plenty of carparks and equipment to use. Great to see
Hi Rebecca, thank you for your awesome feedback
Fantastic experience: City Fitness with one of its best facility in welly and amazing staff.. Best part is hassle free parking with ease!!
Positive experience: Clean gym, friendly staff, good number of machines and weights. I love my Abundance membership, the yoga instructors are all magic
Hi there, We're super happy to hear that you're enjoying our facilities and classes!
Fantastic experience: Nice big gym, clean facilities and friendly staff. Had some trouble with their new registration system for visitors though - it theoretically lets a member bring in a guest without a need for staff to push any buttons. It was fairly new (less than a week old) and didn't work when i was there.
Hi Lee, Thanks for your feedback!! Apologies for the technical difficulties you experienced!
Fantastic experience: Last Sunday I was having a bit of trouble with my swipe and the person who sorted me out was amazing! Super friendly, super kind and super fast! Such a comfortable environment to come into :)
Hi Luhuma, Glad to hear you're enjoying our gym!
Negative experience: Very clean and tidy the massage chair room was great but the gym equipment was very average and not enough stuff for how busy it gets
Fantastic experience: Joined up to this gym and really enjoying it so far! The facility is clean and spacious, it has lots of equipment, and the staff are all really friendly and helpful. Special shout out to Geoff and Nat who have been particularly helpful and awesome on my fitness journey! :)
Hi Sophie, thanks for the awesome feedback! We are glad to see you are enjoying your time with us.
Fantastic experience: Jimnasuim
Fantastic experience: Top place
Hi Terry, Thanks for your awesome feedback! We are glad to hear you are enjoying your time with City Fitness!
Fantastic experience: Best cityfitness in Wellington. Best range of equipment.
Hi Alex, thank you for your awesome feedback!
Fantastic experience: Favorite city fitness in welly! Spacious, clean, friendly staff !
Fantastic experience: Awesome staff & very clean Brilliant set up :))
Hi Craig, Thanks for your feedback! Glad to hear you are enjoying your time with us!
Positive experience: Massive qs has a booking system which can miss out can't wait for things to get back to normal
Positive experience: Nice new gym in newlands. Very spacious and lot of equipment.
Hi Nishesh, Thanks for your awesome feedback!!
Fantastic experience: Massive, good quality equipment, don't have to wait for stuff or at least during the day.
Hi Edward, thank you for your feedback. We are glad to see you are enjoying the gym!
Fantastic experience: Best cityfitness I've been to! It would be great, if there were some boxing/punching bags in the gym.
Hi Paka, Thanks for your great feedback!!
Fantastic experience: Love their group classes. Lots of equipment, so not much wait time. Ample parking, except for peak hours.
Hi Bhaskar, Thanks for your awesome feedback! We are glad to hear you are enjoying your time with us!
Negative experience: I’m writing regarding it was worse experience at City fitness Newlands. The lady name Jules ( half coloured hair) very Racist as I came to gym she didn’t check anyone else booking as the gym was empty but as soon as we walked in she spoke with us very rude and asked where is your booking , you need to do booking blah blah blah. We pay money to use gym facilities as we all do want to do workouts. I didn’t know people still treat you because of your skin Colour. When i advised her that When I can’t book from my phone i usually turn up and ask staff if its not busy they let me go but no with this lady. Seems like she was taking her anger out on us. Very Very Disappointing I wouldn’t recommend , if that happens again I would take further action. Please hire staff who are willing to work not taking their frustration out on customers and its not beneficial for business.
Hi Ricky, I'm so sorry you had such a negative experience. We will be sure to pass this on to address it with our team and ensure it doesn't happen again.
Fantastic experience: First time here. Lovely man at the front desk showed me around and let me know everything I'd need to know. Did R30 and it was great, challenging and the instructor was very welcoming.
Hi Emma, thank you for your awesome review! We look forward to seeing you around the club
Positive experience: Best gym clean and great vibes
Fantastic experience: Great Zumba sessions on Wednesday's and Friday's.
Hi Kethakie, Thanks for your feedback! Glad to hear you are enjoying your CityFitness experience!
Fantastic experience: Best cityfitness I've been to! It would be great, if there were some boxing/punching bags in the gym.
Fantastic experience: Bigger, brighter, better!!
Hi Glenda, Thanks for your great feedback!
Fantastic experience: Big training room and usable even during peek hour in the afternoon. Affordable price too
Fantastic experience: Best cityfitness I even been! 10/10 Great play list btw. More music would be great.
Fantastic experience: I’ll give it a big thumbs up as I like the gym very much. They have almost all the equipment so go check out for you.
Hi Karamjeet, Thanks for your great feedback! We are glad to hear you are enjoying your time with us!
Fantastic experience: Lift heavy thing
Fantastic experience: Favorite city fitness in welly! Spacious, clean, friendly staff !
Fantastic experience: Good gym, but very busy when there are no covid booking restrictions...mostly in the morning sessions. Friendly staff thou and we'll maintained equipment. Lots of parking too. Been here 12 months and have no plans on changing.
Fantastic experience: One of the best gyms in Wellington. Spacious, new machines, very busy, accommodating and lovely staff. Ample space for parking both indoor and outdoor. It's at a great location in Newlands by the motorway. I enjoy my workout. Kudos to the team.
Fantastic experience: Clean and well maintained
Fantastic experience: We love Cityfitness, thank you so much we could enjoy awesome place<( ̄︶ ̄)>
Thank you for your great feedback. It's wonderful to read that you're enjoying your fitness journey with us.
Positive experience: Decent gym but could use rearranging of equipment, you have leg curls one side then hamstring curl machine on the other side of the gym, etc.
Positive experience: Outstanding gym in cheap price. Lot of options are available with different price range. Though instructor are quite pricy but helpful.
Negative experience: Me and partner come to newlands gym every morning. The old lady at the counter name " peter" i guess waste alot of time . We have black card so this is the only nearby gym have staff hours from 5.30 am so me and my partner can join gym together. Firstly, she is never on the counter have to until she arrives. Secondly,ignore the person standing. Happen every day ..Wat is the point of coming to gym if they waste your 15 mins on the counter. Never had such a bad experience from city fitness..
Positive experience: Spacious parking, new equipment, plenty of lockers, good facilities, nice high shower pressure, friendly staff, areas are clean but what's missing is a sauna room.
Positive experience: Great gym but comparing it to the larger format city fitness clubs is unfair. Only minus one star because the cardio equipment needs updating. Edit: minus another star because in summer it's like working out in a sauna. They need air conditioning..
Positive experience: Great facility. You need to pick the right times to go though as they are very popular and if doing the machines you may need to adjust your schedule to get on the ones you want. Bigger and better than the City one.
Fantastic experience: The gym is actually really nice (sounds snobbish but a lot of the city fitness branches are very run down.) the machines are much newer than a lot of other gyms and some of the weight machines have the quick switch style plating instead of the pull pin, which is a game changer. George was super accommodating and showed us around the gym, explaining everything in detail and the best thing of all is if you have the platinum membership, you can bring a partner in for free! We'll worth signing up!
Fantastic experience: The gym is actually really nice (sounds snobbish but a lot of the city fitness branches are very run down.) the machines are much newer than a lot of other gyms and some of the weight machines have the quick switch style plating instead of the pull pin, which is a game changer. George was super accommodating and showed us around the gym, explaining everything in detail and the best thing of all is if you have the platinum membership, you can bring a partner in for free! We'll worth signing up!
Fantastic experience: We love Cityfitness, thank you so much we could enjoy awesome place<( ̄︶ ̄)>
Fantastic experience: Loved the new newlands branch.
Fantastic experience: Great local gym ... well worth the property ce of admission. Great equipment and lots of it with super friendly staff
Fantastic experience: Awesome space. Plenty of equipment.
Fantastic experience: Great gym. Nice and new and clean and lots of equipment. The indoor parking was an unexpected bonus.
Hi Seth, Thanks for your feedback! We are glad to hear you are enjoying your time with CityFitness!
Fantastic experience: This is perhaps the best City Fitness branch around Wellington, Porirua and Hutt regions. Spacious, sparkling, organised with disinfectant sprays on every treadmill device. The treadmill machines are brand new and there ia good ventilation/cooling systems making you run double the distance elsewhere. Plenty of parking with 'additional' covered parking.
Fantastic experience: Yoga is awesome Gym is really clean well laid out
Fantastic experience: Its huge, lots of space, new machines, more bench press, spacious and loads of parking. It's really good!!
Hi, thank you for taking the time to leave a review. We have passed your feedback on to the club manager to look into. Fortunately we do have plans to move this club to a bigger and better location in Newlands early next year, which should solve these issues.
Fantastic experience: Enough room for all, clean, uncluttered machines, just indulge in surroundings and work on body temple..
Fantastic experience: The new CityFitness in Newlands is just great, I was about to switch to LesMills before this one opened. I wish CF would maintain the same level in all of their clubs.
Fantastic experience: It keeps me moving in a great atmosphere brilliant personal and great equipment (brand new).
Fantastic experience: Very spacious, lots of parking spots, and definitely the cleanest city fitness I have visited.
Fantastic experience: great gym. very modern and spacious
Fantastic experience: Huge improvement from johnsonville city
Fantastic experience: Nice and big facility with plenty of parking
Fantastic experience: Greta new place. Has everything you'd expect and the classes look great
Fantastic experience: Great gym! Brand new equipment, lots of parking and very reasonably priced.
Fantastic experience: Great service. Gyms based all over N.Z. U can visit any of them no extra cost.
Fantastic experience: Helpful staff. Lots of things to do.
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Cityfitness Newlands appears in the following listings:
Cityfitness Newlands appears in the following listings:
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