
Information about Jetts Newtown
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our comment from FitFit New Zealand about Jetts Newtown:
Jetts Newtown, located in Wellington, New Zealand, is a popular gym that offers a welcoming and friendly environment for all fitness enthusiasts. Many users appreciate the cleanliness of the facilities and note the helpful and friendly staff, which adds to the positive atmosphere of the gym.
With a good variety of equipment available, many members find it suitable for their workout needs, and the 24/7 access is a significant advantage. It is conveniently located and generally offers a great experience, especially during off-peak hours when the gym is less crowded.
However, some users have mentioned that the gym can get quite busy during peak hours, leading to limited space and equipment availability. Additionally, there are occasional concerns regarding maintenance and equipment conditions. Overall, while the gym might be on the smaller side, it provides a good workout environment with a strong sense of community.
Jetts Newtown: Opinions
Negative experience: Gym has gone downhill since the last couple of club managers including the current one Maddison Forbes. She had terrible attitude when asking about my membership and was not helpful.
Hi Joe,
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your recent experience at our Jetts Newtown gym. We strive to maintain a supportive and welcoming environment, and it's concerning to hear that we fell short of your expectations.
We’d like to assure you that your comments regarding the service received are taken seriously, and we are committed to improving the quality of service at our club. Please know that we value your membership and we would like to resolve this for you.
If you're open to it, we would appreciate the opportunity to discuss this matter further. Please contact our club directly so we can address your concerns. Your feedback is invaluable in helping us make the necessary improvements to ensure all our members have a positive experience.
Thank you for your patience and we hope to hear from you soon.
Sincerely,
The Jetts Newtown Team
Fantastic experience: Great Experience at Jetts Gym! I've been a member at Jetts Gym for just two days now but I have to say, I'm absolutely loving it! The atmosphere is always energetic and motivating, and the staff are super friendly and helpful. The equipment is top-notch, and I've been able to try out some new machines that have really helped me mix up my workout routine. Overall, I'd highly recommend Jetts Gym to anyone looking for a great place to get fit and feel good. The prices are affordable, the facilities are clean and well-maintained, and the vibe is always positive. Thanks, Jetts Gym, for helping me reach my fitness goals and having a blast while doing it! Rating: 5/5 stars
Fantastic experience: I've been with this gym for a few years now and the new manager is breathing new life into the gym. Cleaner, more going on, lots of little things adding up. Her presence is definitely felt. She's approachable freindly and obviously enjoys what she does helping members with their form and giving advice. Nice to feel a fresh culture starting to grow. Keep up the great work.
Hi Hungry Man,
Thank you for your fantastic review!
It's wonderful to hear that you're enjoying the fresh changes and positive atmosphere at Jetts Newtown. We're thrilled that our new manager has made such a positive impact and that you're feeling the benefits. Our team is dedicated to making your experience enjoyable and effective, and it's great to know that our manager's passion shines through in her interactions.
Your kind words motivate us to keep up the great work and continue fostering a lively and supportive community. We look forward to helping you on your fitness journey and seeing you in the gym soon!
Cheers,
The Jetts Newtown Team
Positive experience: Not the biggest gym, but the staff are very helpful. And it's best to schedule to go at a time that isn't busy as it's not very big. But all in all it's great if your thinking of starting your work out journey.
Hi Joe,
Thank you for taking the time to share your feedback with us. We're glad to hear that you find our staff helpful. We strive to create an inviting atmosphere where everyone can start or continue their fitness journey confidently.
We understand that our Newtown gym might feel a bit compact during busier times, and we appreciate your suggestion to visit during quieter periods. Your insights help us improve and ensure that every member has a positive experience.
Should you have any more suggestions or need assistance planning your workout times, please feel free to reach out. We're here to support you in achieving your health and fitness goals.
Thanks again for your review!
Cheers,
The Jetts Newtown Team
Fantastic experience: Great local gym fitness service with trainers if required
Hi Kim, thank you for your amazing review and feedback!
Negative experience: Be cautious of services that deduct money repeatedly after a one-time payment.
Hi Mathew, thank you for your feedback. Can you please email our membership team on [email protected] with further details? Thanks!
Positive experience: I just don’t think it’s a good gym. The staff if helpful enough. No soap, no secure places to leave your things, and barely any stretching spaces or even a solitary band I might use. The worst bit to me is that they play into the whole stereotype of making it annoying to leave so they can keep charging you. They absolutely could make it easier and more straightforward to cancel the membership, but I guess they need to be predatory that way.
Hi Lila, thank you for your review and feedback and we are sorry to hear your feel this way.
Please email our membership team on [email protected] and we can look into your cancellation request further. Thanks!
Fantastic experience: Cool place, wide variety of kind beautiful people
Hi Puhi, thank you for the awesome review and feedback! We thank you for your time.
Fantastic experience: Have been going to this Gym more than one year, very good, always makes me feel comfortable
Hi Sheng, thank you for the awesome review and feedback! Have a great day.
Positive experience: good gym, get busy and not alot space!
Fantastic experience: Paid a visit during a stay to Newton. Within walking distance from my hotel and pretty much the same variety of equipment as my local branch in Auckland despite being a lot smaller.
Hi Adrian, we’re thrilled to hear you enjoyed your experience at Newtown
Fantastic experience: 1st time here, I had all the equipment to do my program - good work-out session
Hi Raewyn, we’re thrilled to hear you enjoyed your experience!
Fantastic experience: A very clean gym with good equipments. The atmosphere is really good.
Hi Niveda, thanks for sharing your experience! We’re thrilled to hear you are enjoying Jett's Newtown
Positive experience: Good most of the time. Except when you get two people taking up the squat rack for no reason at the same time.
Hi Elisha, thank you so much for your high rating! Much appreciated. We hope to be of service to you again in the future.Best wishes,Jetts Newtown
Fantastic experience: Perfect!
Hi Yousef, thank you for your review!
Fantastic experience: Great friendly staff love my experience with jetts Newtown highly recommend
Hi Siafaga, great to hear! Thank you for the awesome feedback! We’re so happy to hear you had a great experience at Jett's Newtown.
Fantastic experience: A very clean gym, the club manager is very helpful and friendly.
Negative experience: I go here and it's so mid. the space is too small and they're understaffed so there is rarely anyone around to help. the floor broke a while ago and took months to fix, many pieces of equipment are in desperate need of repair, and the temperature is always off. only bonus is its conveniently located and 24 hours. don't come here during peak time.
Positive experience: I liked its offers
Fantastic experience: Busy but easy parking
Fantastic experience: My daily workout place, always friendly to visit, great environment and staff are always available for advice...
Negative experience: Very conjusted and suffocating. Not enough space between the equipments. No proper ventilation.
Negative experience: Completely unreasonable contract. Really do not recommend this place or their rude workers. Read your T+Cs people!
Fantastic experience: Lovely staff, legit gym, not pretentious. Great community gym with fantastic equipment. Clean and smells good.
Positive experience: The equipment is good and there is enough space to do your workouts. I didn't notice if there was timed/automatic air fresheners around the place but even if there was, they must've been empty because the gym smelt absolutely foul. Toilets and showers were a bit gruby.
Fantastic experience: Great gym. Got pretty much everything for you to hit all muscle groups and more than enough cardio options. Gets busy during the peak hours but otherwise you pretty much get freedom to use the equipment without having to wait. Bit of parking available but again not great at peak hours as it fills quickly. Staff are awesome, friendly and always willing to help. Best asset of the gym is the staff.
Hi Declan, thank you for the awesome review and great to hear your enjoying yourself.
Negative experience: Hello I’ve been emailing Jetts with no response. I’d like to have my membership cancelled - I’m in a $14.99 per week membership but for some reason I get charged that AND and additional $10 per week - sometimes $25. Didn’t sign up for that - total scam. I’d like my membership cancelled and the additional money taken out of my account returned. edit: it’s been over 4 months since I went through the most complicated and confusing process to get my membership cancelled that ended up costing me lots of money. 4 months later I just got a txt saying my membership is overdue and I need to pay immediately before I occur fees. I’m asking yet again to please delete me from your system! This is insanity
Hi Daniel, thank you for your email. We are sorry to hear this, can you please email our membership team on [email protected] and they can look into this further. Thanks!
Positive experience: Good layout and range of equipment, but moderately small.
Positive experience: Very nice intro. Not too busy. Decided to join up.
Negative experience: horrible experience with the gym to do with my membership, when I asked to change or cancel my membership I got told to do it over email, which you cannot. Very frustrating as now I am overdue with my membership.
Fantastic experience: First time visiting this Jetts gym today and the staff are amazing. Clean facilities
Positive experience: The gym space is good but small. There is a variety of quality equipment. As a woman it was difficult to properly relax there. The space is small and as is likely to happen in an unstaffed space, the floor is unsupervised leaving many other customers feeling comfortable to watch women. Some machines felt like I was extra on-display because of the direction of the other machines. Jetts is a pain to deal with. Like most gyms they write you into a corner with their contract to squeeze every last drop of money from you that they can. Their pricing is better than most and 24/7 access is wonderful. Like all gyms they are exploitative. Even their flexi plan locks you in for as long as they possibly can.
Fantastic experience: Nice clean gym.
Fantastic experience: Awesome Place to workout. :)
Positive experience: After being at jetts 2 years well the one I go to the most,it feels like more of a community and I feel comfortable and enjoy it these days,one thing I could recommend is they could upgrade some of the equipment.
Fantastic experience: I tend to go in the mornings but everything is always available, I’ve never had to wait to use a machine. A wide variety of weights and machines for whatever exercises you’d like to do
Hello Ben, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Positive experience: Not a bad place to build muscles.
Positive experience: Good most of the time. Except when you get two people taking up the squat rack for no reason at the same time.
Hi Elisha, thank you so much for your high rating! Much appreciated. We hope to be of service to you again in the future. Best wishes, Jetts Newtown
Positive experience: Parking is the biggest issue for me, I’d like to go to the gym after work. The gym is clean, well looked after, a good number of machines. The staff are happy to help, no issues there. Parking is full every time I’m hoping to go. Perhaps neighbouring businesses use it too but I’m often trying for street parking in the area, driving around the block a couple of times looking for parking and gone home. Looking for a gym elsewhere, sorry.
Hello Ben, thank you for taking the time to leave us feedback about your experience with us. Our team would really like to speak with you more regarding this matter. Please reach out to us at 04-212 3396. We look forward to hearing from you.
Positive experience: Great vibe in the gym the trainers are very welcoming. Tad small but just have to go at the right time
Positive experience: Feel watched and policed by branch owner when present. Perfectly fine at night without the supervision, though there is no paper towels or working hand dryer in the toilets
Fantastic experience: Positive: Communication , Professionalism , Quality
Fantastic experience: Lovely wee gym. Super nice manager, Pravan, and staff. Been going for over 2 years now
Hi Allan, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!
Fantastic experience: Sometimes busy, sometimes quiet. But a nice gym. Always clean and tidy. Great and friendly staff.
Hi Nitansh, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Fantastic experience: Have been a member here for a number of years now, it's not the biggest gym but has everything I need and meets my requirements. The manager, Pavan, is always very welcoming, he knows many members by name and is always encouraging and supportive. The gym is pretty clean and there is always wipes to clean machines after use.
Hi, we are so happy to read such a great review about Jetts Newtown! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Fantastic experience: Good basic gym. Great staff
Fantastic experience: Good gym friendly staff .can't complain.
Positive experience: Good no thrills gym. Everything you need.
Fantastic experience: Very helpful staff
Fantastic experience: Friendly manager who is always helpful to customers. He greets everyone. The gym is always neat and tidy. Cheap membership. Personal training is also available. Just perfect!!
Fantastic experience: Just great!
Fantastic experience: My favorite place for fitness Workout machine
Hi Harpreet! That's great to hear, thanks for the awesome feedback.
Fantastic experience: Great Gym for the price. Pavan the manager is so friendly and really makes you feel at home.
Fantastic experience: Good!
Fantastic experience: Exercise
Negative experience: Small and limited equipment.
Fantastic experience: Very helpful staff
Positive experience: Good gym
Positive experience: A little tight when busy, but otherwise great. Good staff, well maintained equipment
Negative experience: Don't park more than time limit.you get a ticket&it's expensive.mongrels
Negative experience: Too small and it doesn't have much leg equipment
Fantastic experience: Love it. Friendly. Feel safe and secure. Helpful staff. Namaste
Positive experience: Only thing that holds back the 5* would be overall gym size which limits # of machines available.
Fantastic experience: A great gym
Fantastic experience: Staff are terrific and friendly, up for a chat or just a smile and a nod. Good gym, recently refurbished and always well looked after. Can be a bit busy but that's par for the course.
Fantastic experience: Make your self Be active and flexible in jetts.
Positive experience: Great staff. Always clean.
Negative experience: No free weights. Garbage.
Negative experience: very small and congested
Negative experience: To many dreamers in there. Need more than just makes working out there and 16 year Olds.
Positive experience: A little bit busy sometimes and some smelly people there
Fantastic experience: Hey Jetts! I just started at the Newtown gym in Wellington and I just wanted to say how amazing the service is there. Both Jack and Pavan are super friendly and thorough, and I genuinely feel as if they care about my health and fitness. I've never had that kind of service before! Super on to it. I'm so excited to get fit here and very pleased I decided to start at Jetts. 10/10 :)
Fantastic experience: Great atmosphere, excellent staff and wide variety of machines and equipment
Fantastic experience: I have been to a lot of gyms in my life, but I really enjoyed my time at Jetts! Always clean, very friendly and helpful staff (that know you by your name!) and a few good personal trainers available. Would recommend!
Fantastic experience: Excellent place. I spend my best hours theire. Thank you Jetts Newtown
Negative experience: This gym is a joke. False advertising, terrible business tactics!
Fantastic experience: Friendly staff, not too busy.
Fantastic experience: Good place to work out.
Positive experience: Kinda crowded, loud music
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