CityFitness Hereford

Positive experience: Its really good, just really needs more stairmasters! Can never get on one :(

Fantastic experience: Plenty of machines to choose from

Positive experience: This is a good gym with all bells and whistles needed for exercises. 1 star less because of two reasons. Some of the trainers are self obsessed with their tattooes and not pay attention to the questions being asked. Their arrogance shows when they reply. Second and the most annoying is users "holding on to the equipment". Many folks would hold on to an equipment especially during rush hours while surfing / chatting / playing games on their phones. Their set of exercise would run forever which could be done in 5 /7 minutes. Whilst sitting on BENCH, sticking with their phone they waste time even though they know people are waiting. I think this is fast becoming typical NZ culture. The staff says they can't tell people to be respectful for others and try not to waste time as this is personal choice. Well it IS a shared space after all BUT.........

Fantastic experience: Great for a quick gym blast after work or on your lunch break they are a 24/7 gym as a member tōu Have 24/7 access

Fantastic experience: busy but still plenty of available machines! great environment

Negative experience: Everything’s ok (the equipment is great), but during unstaffed hours, they leave the fans off the main power supply, so there isn’t enough air circulation and it’s suffocating. The gym stays busy until 10 PM every day.

Negative experience: Scandalous cancellation policy. Came in person twice to get it cancelled, it never happened. Called was on hold for 30 mins left a number to be called back never was. Talked with live chat and never got the solution resolved. Advise 30 day cancellation policy that doesn't work. Adverse a shorten 7 day cancellation policy if you leave the area and that doesn't work. I'm literally out of the country still trying to cancel my policy. Edit: "To qualify for an excemption from this, you can provide supporting documentation showing that you have moved too far away from a club to attend." I did!!! 3 people at the club all told me the exact same thing. Told me exactly what I needed. I provided this after I was told it was cancelled with the 4 week policy. The 4 week policy was not activated. Even though it was. The exception wasn't allowed even after 3 people at the club said I could. That's why it's scandalous

Fantastic experience: Clean and fresh. Gee5st equipment and good spacing

Fantastic experience: Clean and well equipped city fitness. Staff were friendly and welcoming.

Fantastic experience: Great gym and friendly staff

Fantastic experience: I just signed up for the gym! Kinda nervous on my first day but I met a lovely work member named Emily! Helped me set my app up, wifi and a little card! She was amazing, thank you Emily!

Fantastic experience: Staff are friendly

Fantastic experience: Everything is good about this place compared with other city fitnesses other than location. Good modern equipment, not too busy, access to abundance studios for premium members and also free parking next door if you scan the ticket at the kiosk when leaving. Highly recommend

Fantastic experience: Moderately crowded at peak times, clean and lots of machines

Fantastic experience: Best gym i ever worked out in. The staff are the sweetest too

Fantastic experience: 집에서 근거리로 자전거이동 용이

Fantastic experience: Nice relaxing place to workout

Fantastic experience: Gym

Negative experience: Today, I visited City Fitness with my friend, who has a Black membership that allows them to bring a guest, as long as the guest is 18 years or older. I am 18, so I signed in on the machine as usual and went inside. However, less than 10 minutes later, a City Fitness manager approached me and asked if I had signed in. I confirmed that I had, but she then started questioning my friend about my age. As she was speaking with him, I remembered that I had a photo of my passport on my phone, as I recently lost the physical document. I showed her the photo, but she then asked for another form of ID. I explained again that I couldn’t provide one because I had lost my ID, but instead of showing understanding, she rudely told me to leave. This experience left me feeling quite disappointed. I had thought City Fitness was a great gym, and I was considering getting a membership. However, today’s interaction has made me reconsider.

Negative experience: Small and functional, for an inner city gym, couldn't comment on the staff their was no interaction. Clean gym

Fantastic experience: Love it

Negative experience: Some staff should be more professional and have good customer service. I asked a staff woman at the counter to repeat what she said to me again because I couldn’t hear it properly due to noise in the gym. She just made a dissatisfied sound and attitude. English is not my first language but I am fully understand thing just couldn’t hear it clearly due to the noise. Her behavior was not respectful and racist. The gym its self is fine but quite too busy someday and smelly.

Positive experience: Fairly good gym. $20 day pass. Very busy. All equipment on one floor.

Fantastic experience: Lovely staff. Great gym and equipment 10/10

Negative experience: Blonde hair female worker rude as can be

Fantastic experience: So far had a good experience with the gym. Not too small not too big. Gears and machines are in good conditions.

Fantastic experience: I have used gyms in cities all over the world and this is absolutely one of the very best! Large and plentiful equipment. No wait for machines. Not crowded. Super clean and modern. Staff is super friendly. Highly recommended!!!

Negative experience: Bad experience Got told off for taking photos in the locker room when it was completely empty. Staff member came in and asked if I was taking photos and I was honest and said yes, they then proceeded to tell me it’s against the rules and that I can’t take photos in the bathroom when there is no one else around, but people can record and take photos on the gym floor, make this make sense please. Thanks

Fantastic experience: I've read reviews and found that I have had quite the opposite experience.. It's a good gym. Staff are friendly.. like any gym it's packed in the mornings and evenings however I still manage to fit my workouts in. I prefer to go around 10-12 as it's a bit quieter. Overall a good experience. Keep it up

Fantastic experience: Amazing place for me.

Fantastic experience: Great gym

Negative experience: Probably the worst city fitness out there. Weight organization is non existent, equipment is ‘out of service’ half the time for no obvious reason, and if you’re a female you will be asked to take off your hoodie for ‘security reasons’. Which is just downright creepy. Staff are basically useless. There’s one good young gentleman who is helpful, but the staff (especially the manager) have very little interest in supporting members Go to les mills or IHF. Money is spent better there

Positive experience: Great gym.

Fantastic experience: Nice gym

Negative experience: Parking is a stitch up, won’t be going back

Fantastic experience: Well run, enjoy training here.

Fantastic experience: Clean and well equipped gym

Fantastic experience: Not a lot of people past 9pm

Positive experience: Struggle for Equipments and Struggle to find proper Car Park. People are not much socialize.

Fantastic experience: The music playlist goes hard and it's never crowded

Fantastic experience: My local, always a good time when I go. Staff are very friendly and the atmosphere is very welcoming

Positive experience: Well equipped! Spacious and Hygienic...a good place to workout!

Fantastic experience: A very clean and well maintained gym. Tony was very helpful and made me feel welcome for the 3 days I was visiting from Australia.

Positive experience: Lots of machine but a bit cramped. Needs more water and hygiene areas

Positive experience: Very clean More improvement than the last time I used the gym.. Keep the good work

Fantastic experience: Awesome gym. Clean and with a big variety and plenty of equipment. Super friendly staff

Fantastic experience: Clean, great equipment, friendly staff for the price of 6.99/week. Couldn't ask for more.

Positive experience: Staff very friendly and very easy to find machines etc, overall epic gym!

Fantastic experience: Good value and facilities. Staff member Tony always keeps the gym really clean

Fantastic experience: Good gym clean, tidy, good size and new equipments it has parking with is half price for members but you have to validate it at the counter in the gym.

Positive experience: One of my favourite city fitness locations in the city. My only complaint would be there is a lot of dust build up in and under the machines, and even between the gaps in the wooden benches in the changing room.

Negative experience: Did the people working at the reception forget that part of their jobs are to be welcoming and say hello. There’s only one woman at reception that is always polite while the rest of them make you feel unwelcome and make you feel as if it’s a burden to ask them anything. Besides that it’s a great gym though. (Update: since spoken to the manager and apparently the receptionists don’t have to welcome people and their only job is to clean, not help people - quoted from the passive aggressive manager. Safe to say this is hopeless and nothing will change as the manager doesn’t believe it’s an issue despite many comments from gym goers contradicting her beliefs.)

Negative experience: This is a really good gym but it really sucks that the team at the front desk never say hi or goodbye. I train in the afternoon and the brown hair blue eyed girl just hangs at the front desk with gym friends. Super unprofessional and unwelcoming especially when I go to other city fitnesses and get an warm welcome which goes a long way. It would be cool if you could at least greet the people coming into your gym.

Fantastic experience: This Jim has every machine you need. 24 hours, full of mirrors to appeal your narcissism, have areas for stretching and a salon for yoga and what not. You can do CrossFit too.. there's nothing more you can ask for. And most importantly: is very cheap. Plus you get discount for the parking too!

Fantastic experience: I have only started going to the gym regularly after a very long time and I've found the staff helpful, no issues so far after a couple weeks. Plenty machines and spaced out nicely.

Negative experience: One of the young female employees (with her hair tied up) working late night on Friday was giving a member horrible attitude. The member was figuring out how to enter the gym with the newly installed after hours entrance. After guiding him in, she rolled here eyes showing attitude. I think they should train their staffs how to behave professionally.

Positive experience: Really good gym. Can be very busy at times especially around 5pm when everyone gets off work, but good range of equipment meaning you dont have to wait to long to use whatever equipment you need and the fees are reasonable Really easily accessible being right in the middle of the city centre. Would highly recommend if you live/work in the city centre.

Fantastic experience: fantastic as is.

Positive experience: Awesome staff and atmosphere

Positive experience: Good gym better staff.

Fantastic experience: Excellent gym. Clean, good staff and equipment.

Fantastic experience: Great services very clear break down of cost and deals etc staff member on duty managed to hold down a member confrontation whilst serving me seems like a great environment

Positive experience: Love dis place. Very friendly people. Staff and other customers. It makes u want 2 workout. Prices r in every one's budget .

Positive experience: Lots of equipment, quieter, 24/7, cheap. Only downside is no free parking, buts that’s a given anywhere in town

Positive experience: You don't get a second chance at a good first impression. Older members from other clubs buy P. T. sessions and can often have influence with large staff and clients. Don't look down your nose at them and don't prejudge them. Your receptionists, not Insta enfluencers. Your next job interview may be my company

Negative experience: Comparing to other gyms , I would say low quality facilities, impolite staff, diry changing room, poor ventilation system…..but it is cheap gym. Not good for professional people

Fantastic experience: Great range of fitness equipment. If you forget your headphones, don't worry theres good music playing 24/7. I usually go between 12-3 am in the early early morning and theres barely anyone there, its great. I really enjoy going to this gym.

Negative experience: The gym itself is ok, but the middle aged man that works there on weekday mornings has completely ruined the experience for me, and i won't be coming back. I (a woman) catch him looking at me, especially when bending over, etc., giving me creepy smiles, making any excuse to come over and tell me off for some nonsense (I've never seen him do this to men who do the same), and always ALWAYS no matter what time it is, cleaning the treadmill that I am on, and all the treadmills around me, but not the ones down the other side of the gym for some reason.

Negative experience: Very crowded fitness centre with unprofessional facilities; only 2 cable machines for 100 people during peak hours! One biceps bar for the entire gym?! The majority of machines have been out of service for quite some time. Terrible ventilation. No training mats or resistance bands are available in the gym. Not recommended for professionals.

Fantastic experience: Just wanted to commend the cleaners here. They have such a massive job and is always so sparkling clean. And they're all really lovely too. I love everything about this gym.

Fantastic experience: Been going for a couple of months, been great so far. Clean and tidy. Not too busy, can always find a machine. Staff are friendly. I was worried about parking before I started but it's fine.

Fantastic experience: Good all round and staff. Keep up the good work team.

Fantastic experience: Big and spacious, kept really clean too

Fantastic experience: A clean and modern gym. Great facilities and staff

Fantastic experience: Fantastic !

Fantastic experience: Awesome gym in central city.

Fantastic experience: Nikki, Caitlin and the team really look after you. You are always made to feel welcome with a personal greeting. I really training there.

Fantastic experience: Its a gym. Staff are friendly. 24/7 (non Covid times)

Positive experience: Great selection of gym equipment with fantastic friendly staff. Good price to, highly advise.

Fantastic experience: Lots of different equipment , 2 or 3 machines of same type don't have to wait in a q for long time .

Fantastic experience: Best city fitness in Chch, no doubt. The staff and patrons are far more welcoming than the other gyms :) The place is always clean and tidy

Positive experience: Just needs boxing bag

Positive experience: It's okay

Positive experience: Large gym with cool equipment and surrounds.

Negative experience: Male who works weekday mornings at reception is extremely rude and condescending.

Positive experience: Not really enough room for amount of people going. Nice modern and clean though.

Negative experience: Poor communication they don't ring me or email me about fees that I own. The desk lady's not very friendly no smile no one is always there.

Positive experience: Facility has a awesome range of equipment that caters to every part of your body but they need more classes such as boxing an dance classes but other then that I always injoy my workout

Positive experience: City fitness is a all round quality fitness centre. Heroford St provides a clean welcoming environment with a yoga studio offering excellent classes. The only thing that let's it down is the parking cost, tho it is validated. This city fitness centre is often quite and plenty of equipment for all levels of fitness. Would highly recommend this club.

Fantastic experience: Loads of new equipment, ( so no queues for equipment) , plenty of space to work out, plus amazing showers. The whole place is clean and tidy with nice atmosphere

Fantastic experience: Good for regular workout.

Fantastic experience: Great gym,love it!

Fantastic experience: Excellent gym with a large variety of gym equipment. Very friendly staff and manager who are approachable and are willing to help out with any questions or concerns you might have.

Fantastic experience: I have been a gym member for the better part of the last 43 years, and have worked in different capacities for about 10 gyms, so I know a good one when I see it. Nikki and her team are obviously doing all the right things, as I feel this is the best gym in Christchurch. Being as fussy as I am, I tried out about 20 Christchurch area gyms before deciding on which one to join, and City Fitness Hereford won hands down! It is super clean, very well equipped with Nautilus and Star Trac equipment, and has amazing yoga and Pilates classes as well! I would give them 7 stars if I could!

Fantastic experience: Good facilities, friendly staff

Fantastic experience: Very good advice given . Thank you.

Fantastic experience: Clean, comfort and professional work staff.

Fantastic experience: Awesome starf awesome gym

Fantastic experience: Been coming here since end of lockdown. The staff are friendly and i like being able to come in anytime of the day or at night if i can't sleep.

Fantastic experience: This gym is great! They have a lot of new and modern equipment. The facilities are amazing. The staff are super friendly and attentive. Today I asked for help to someone named Paige and even if she was busy, she took the time to answer my questions and taught me how to use equipment that I have never used before :) Also, there is a lady named Nicky (not sure if that’s the correct name) who encouraged me to use equipment they have to enhance my work out goals :) I totally recommend it. It’s worth the price!