CityFitness Hamilton
Information about CityFitness Hamilton
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our comment from FitFit New Zealand about CityFitness Hamilton:
Welcome to CityFitness Hamilton, an exceptional gym located in Hamilton, New Zealand, known for its fantastic variety of facilities and equipment. Our members appreciate the following highlights:
- Extensive Equipment: Enjoy access to a vast array of modern machines and weights, making it easy to find something that suits your workout needs.
- Variety of Classes: Participate in energizing group classes like Zumba and yoga, led by outstanding instructors who inspire motivation and fun.
- Clean and Spacious Environment: Members consistently note the cleanliness of the gym and the ample space available for training, ensuring a pleasant workout experience.
- Friendly Staff: Our team is dedicated to providing support and guidance, ready to assist you with any questions you may have regarding equipment or memberships.
- Great Value: With reasonable membership prices, we provide excellent value for your fitness investment, especially with features like personal training and various membership tiers.
While our gym is mostly loved, some members have highlighted a few areas for improvement:
- Occasionally busy, particularly during peak hours, which may result in waiting times for certain machines.
- Minor issues with equipment availability during busy times, with suggestions for expanding facilities in the future.
- Some feedback regarding the member cancellation process needing better clarity and assistance.
Overall, CityFitness Hamilton is committed to creating a positive fitness environment where everyone can achieve their health goals. We invite you to join our community of fitness enthusiasts!
CityFitness Hamilton: Opinions
Negative experience: Everyday New Trouble I swiped my Tag and entered but I forgot something in car and it didn’t allow me to enter again and it was out of staff hours and I got Premium membership as wellwasted my evening for no reason
Hey Sahibjot, sorry to hear about your frustrations. To clarify, for health & safety, and to ensure we know who is entering/exiting our clubs after-hours, our tags do have a small cooldown period. However, you should be able to access the gym shortly after your initial tag-in. Please reach out to us if you have any further troubles regarding this.
Positive experience: Open 24hrs, I can take my 15 yr old son or my wife with my membership, lots natualis machines, big gym
Hi, EddieYour feedback means a lot
Positive experience: Good gym, may need to reinforce cleanliness standards for some patrons as we've seen a few people walk away from machines without sanitising. Otherwise a good space, good value for black card membership and friendly staff
Hi, Violet. Thank you for your review. We are always looking to improve and will keep this in mind.
Positive experience: Decent gym with friendly staff. Mens changing room always smells like a fright, but besides that this place far outshines the new Ruakura destination. And is not nearly as busy.
Hi, Louis. Your feedback is highly appreciated. Thank you for the review!
Positive experience: pretty good
Thanks!
Fantastic experience: Great place , great atmosphere friendly staff. I even gyming in city fitness Hamilton for about 1 yrs I love it
Hi Lyny, thank you for your kind words! We're thrilled to hear you had a great experience!
Positive experience: Really enjoyed using the facilities at city fitness Hamilton so far. By far the best prices out there
Thanks Johannes !
Fantastic experience: Number 1 gym!
Thanks!
Fantastic experience: The stuff are always lovely and helpful. Also the gym is always so clean awesome mahi CityFitness Hamilton
Hi, ErikaYour feedback means a lot
Fantastic experience: Hamilton CityFitness has great facilities. Always clean and tidy
Hi, Nathan. Thank you for the amazing rating!
Fantastic experience: City fitness is such an amazing gym it’s affordable massive and always clean can’t beat having a clean and massive gym at a cheaper price
Hi, Cindy. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Best gym everrr
Fantastic experience:
Fantastic experience: Hamilton cityfitness has a great atmosphere definitely recommend to other people
Fantastic experience: Fantastic Gym best ever!
Fantastic experience: Great gym and great atmosphere
Fantastic experience: I've been coming here for years. Staff have always been welcoming and greet you with a smile, I've seen the gym grow and go through upgrades getting new equipment and machines. It's got everything you need from beginners to more advanced lifters
Thanks Willa
Fantastic experience: Excellent facilities, lovely front of office staff, and cleanliness is appreciated.
Thanks Rachel! We appreciate your feedback!
Positive experience: At peak hours it’s a bit hard to get a machine and a bit smelly but it’s a decent gym for the price and the shower and locker facilities are great.
We appreciate your feedback. We understand that it can feel crowded at times. Our gym is open 24/7, so if you prefer a quieter time, there are often less busy hours during the late night or early morning. We hope this flexibility helps accommodate your schedule and provides a more comfortable experience.
Fantastic experience: 24hour access. Lots of equipment so even at busy times you are not having to wait. Good priced gym
Thank you!
Positive experience: Very busy before and after work
We understand that it can feel crowded at times. Our gym is open 24/7, so if you prefer a quieter time, there are often less busy hours during the late night or early morning. We hope this flexibility helps accommodate your schedule and provides a more comfortable experience.
Negative experience: Intially I liked going to this gym and was on black membership tag but the service you guys showed once I had my surgery was horrendous u guys did not freezs my account up and said you do not have that option. eventhough I had send medical certificate they were not convinced. My doc advised me that I need to rest and not much physical exertion for 3-4 months. I was shocked with city fitness response as they said they can only put 4 week cancelation notice. Not coming back to this place again.
Hi Rahul, we're sorry to hear about your experience with us. We do offer membership holds up to 3 months at a time for a one off fee, as well as medical cancellations that waive the standard 4 week notice period. If you feel we handled the cancellation of your membership incorrectly, please get in touch at [email protected] or call on 0800 348 637, where we can help with any membership queries.
Negative experience: Oversold amount of entry passes vs the amount of space and machines they have. Also have to pay 4 weeks more on a no term contract so watch out for that, do not recommend Edit for reply below.. I have been at 9pm and 4:30am and it is very very similar to during the day, both locations in Hamilton also. Still don’t recommend
We understand that it can feel crowded at times. Our gym is open 24/7, so if you prefer a quieter time, there are often less busy hours during the late night or early morning. We hope this flexibility helps accommodate your schedule and provides a more comfortable experience. Our standard membership cancellation notice period is 4 weeks. We can shorten this period for medical and relocation reasons
Fantastic experience: One of the best & biggest gym in Hamilton
Thanks Titto!
Positive experience: Well equipped gym, albeit very busy hard to get equipment
Thanks Kirsty!
Negative experience: I had given this place a 5 star rating. Been coming here for a couple of months when I'm down from Auckland. However, don't forget your gym tag. The "so called" manager Grace won't bother coming to the counter despite ringing the bell a few times. It wasn't until I rang it profusely that she came out only to say "was it you who rang the bell a few times". My response - "Oh so it's not broken". Her response - "No I heard you". In simple words 0 f's given. She looked like she woke up from having a nap. If I was someone new wanting to sign up I would have walked out.
Fantastic experience: Nice and large gym that is also the cheapest. A no brainer when comparing to other more costly options
Thank you for the lovely feedback Jeff!
Positive experience: Have to pick your time right as this gym can get over crowded, Apart from that very good gym
Thank you for the review, we appreciate your honest feedback
Negative experience: I had given this place a 5 star rating. Been coming here for a couple of months when I'm down from Auckland. However, don't forget your gym tag. The "so called" manager Grace won't bother coming to the counter despite ringing the bell a few times. It wasn't until I rang it profusely that she came out only to say "was it you who rang the bell a few times". My response - "Oh so it's not broken". Her response - "No I heard you". In simple words 0 f's given. She looked like she woke up from having a nap. If I was someone new wanting to sign up I would have walked out.
Fantastic experience: Lovely atmosphere with high energy group classes that you can’t get anywhere else!! Affordable black membership which unlocks all group classes. Group classes are available not only once a week but more than twice so you don’t miss out on that weekly burn humble and genuine class instructors! Loved my first week of group classes and definitely going back for more! Thank you City Fitness
Thanks Esther! We love hearing feedback like this and are thrilled you're enjoying your time with us!
Fantastic experience: City Fitness is a great place to train, and member for many years now but having watched them re-carpet the whole place, I thought to myself; I would have preferred to have seen more equipmentand some other members agreed. They pushed everything together and showed there's plenty of space for more equipment. List: another complete set of straight barbells and ez curl bars. Another complete rack of dumbbells from around 8kg up to 20kg. Another Smith machine. Belt squat platform. Pendulum squat machine. Lower angle Hack squat. Another Leg press. Another lying Leg curl. Better angle plate loaded Chest press and Shoulder press. Proper rack for the Hip thrusters rather than taking up the squat racks. Better plate loaded Bentover row machine. Rack for Deadlifting. A few things that would "help" free up the squat racks rather than them filled with exercises that COULD be done on appropriate machines IF they were there, same with extra bars/dumbbells. Still great gym but could be better overall experience if waiting for equipment was eliminated.
Fantastic experience: Need one more smith machine
Fantastic experience: Great open all hours facilities. Clean, tidy and appealing. Visited in the late hours so it was very quiet and easy to access all areas without too much trouble. I'd say it will be very popular during the busy hours. It would be great to see a parking bay in front of the main door, turned into a pedestrian access way otherwise damage may occur to car mirrors parked directly in front due to patrons trying to squeeze past them when entering/exiting the building.
Hi there, thank you for your feedback!
Fantastic experience: Love the place awesome staff I'd give it 10 stars if they were there
Fantastic experience: This gym is so well stocked, clean, cheap , and people tend to be so friendly. And there is a gym in most places around the country. Couldn't be happier ☺️
Fantastic experience: Great gym
Hi Henk, thank you for your awesome feedback!
Fantastic experience: Plenty of machines even though it was busy.
Fantastic experience: I attend my two favorite classes, Zumba and Fight, at City Fitness Te Rapa. The instructors are outstanding and really motivate me to keep coming back. Highly recommended!!
Fantastic experience: It's a fully equipped gym with lots of group activities, classes, PTs, and a specialised yoga studio. Great value for money considering you can bring a friend (except for the very basic plan).
Thanks!
Positive experience: Great facility. Parking is easy. Just lacking on machines. Waiting times for machines
Fantastic experience: I work here, so I'm bias but I love this gym so much, couldn't recommend it enough
Fantastic experience: Fantastic facilities. Love all YOGA classes. Meditation rooms. Massage chairs are all bonuses. Private Trainers, Rebecca, very professional. I'm enjoying premier membership
Negative experience: Tried to cancel my black card membership. Bought a year membership and it finished this week, called to cancel as my login wasn’t working for app and then managed to fill out form and was told I must provide proof that am leaving where there is no cityfitness but its due to personal reasons I can not disclose where it is only that it is no longer within this country. I just want to cancel now to be able to close my accounts over here and move on with this please. Not very helpful. Just want to cancel. And dont want to pay an extra 4 weeks for the cancellation period when Im leaving in less then 2.
Positive experience: Was okay
Fantastic experience: Kudos to Carmen for delivering an energetic, engaging, and consistently dynamic "ZUMBA" session Monday night. The class was exceptional. I was breathless and those sassy moves were on fleek !☆♡
Thank you! We're so thankful to have such an amazing group fitness team☺️
Negative experience: New door's are retarded, I watched a 4 groups of people locked themselves out including our group, just takes one person to get it wrong in the group.
Fantastic experience: I recently joined City Fitness in Hamilton Te Rapa, and I have to say it's been a fantastic experience from day one. The facilities are top-notch, with a wide variety of equipment that caters to all fitness levels. Whether you're into weightlifting, cardio, or group classes, they have it all. The staff is friendly, knowledgeable, and always ready to help. I had some questions about the machines, and they were quick to guide me through the setup and offer useful tips. The personal trainers are also approachable and skilled, providing excellent guidance for those who need extra motivation. One of my favorite things about this gym is the group classes. The instructors are energetic and make the sessions fun and engaging. It's a great way to stay motivated and meet new people. Plus, the class schedule offers a variety of options throughout the day, so it's easy to find a time that works for you. Cleanliness is a top priority here. The gym is always spotless, and there are plenty of sanitizing stations throughout the facility. This attention to hygiene makes me feel safe and comfortable while working out. Overall, City Fitness Hamilton Te Rapa has exceeded my expectations. The combination of excellent equipment, knowledgeable staff, a wide range of classes, and a clean environment makes it a top choice for anyone looking to get in shape. I highly recommend giving it a try!
Fantastic experience: Awesome
Positive experience: Bit busy
Negative experience: my experience has sucked. 200 buck cancellation fee is such a scam, also the place looks like a prison inside and it’s always packed so literally just go to any other gym.
Fantastic experience: Great experience. Staff is very friendly, supportive. Well maintained equipment and machinery.
Positive experience: good sized gym decent airflow. I just wished people would wipe down the seats and machines when they finished using them, maybe have a sign with multiple languages (e.g. Hindi). There's gonna be times when people accidentally forget, but not wiping machine after machine after machine is just plain rude.
Fantastic experience: this is my after one day of going to city fitness
Fantastic experience: A big and highly equipped gym. Very clean with professional staffs.
Fantastic experience: I love this gym
Fantastic experience: Great Place for workout sessions. Reasonable membership prices.
Positive experience: Joined up a couple of weeks ago. Great gym with everything you need. Does get pretty busy though, as to be expected I guess.
Positive experience: Booked in for a class as I was travelling for work and the instructor did not show up to take a class. Apparently wasn’t the first time BUT the morning crew was super flexible and we had fun facilitating our own HITT class. Great 6am crew, beautiful facilities and the gym over all was really nice! High standard. I love how there’s a HITT centre, gym facilities and Abundance Centre all in one! I would definitively go back.
Hi Ngati, thank you for your feedback. Will follow up regarding the missing instructor to make sure this doesn't happen again!
Fantastic experience: Great environment great place
Hi Nick, thank you for the great review!
Positive experience: Great place for workout
Hi Elvin, Thanks for your feedback! We are glad to hear you are enjoying your time with us!
Fantastic experience: Awesome gym
Hi, Thanks for your great feedback!
Positive experience: Cheap and plenty of equipment.
Hi Sampson, we're glad to hear you're enjoying our facilities!
Fantastic experience: Heaps of room
Hi Stephen, thank you for your review
Fantastic experience: Love this gym people are lovely an staff are helpful
Hi Khristle, thank you for your review! We are glad to see you are enjoying your time with us
Fantastic experience: Great gym on Te Rapa Road in Hamilton. Lots of equipment.
Hi Daniel, we're glad to hear you're enjoying our gym!
Fantastic experience: Great gym with fantastic variety of machines.
Hi Justine, We're glad to hear you're enjoying our facilities!
Fantastic experience: Good gym 24 hours me and the wife been going here for years
Hi Ben! We're glad to hear you're enjoying our gym!
Fantastic experience: Cheap, friendly staff, clean, wide range of equipment. Top notch
Hi Samuel, thanks for your great feedback! We're glad to hear you're enjoying CityFitness!
Positive experience: Nice big clean gym all nessary equipment
Hi there, We're glad to hear you're enjoying our facilities!
Fantastic experience: A good experience in the gym, good equipments, clean gym environment, a nice payment.
Hi Junyang, thank you for your review. We are glad you are enjoying the gym!
Positive experience: Loved this gym. A bit challenging to get to if you are not driving and coming fromnthe city centre.
Hi there, Thanks for your great feedback!
Positive experience: Nice gym, after seeing some comments I will avoid going after work, Palmerston North has 2 city fitness, hopefully we will see another in Hamilton soon.
Hi Recardo, Thanks for your great feedback!!
Negative experience: Would not recommend, manager is super rude. Not enough equipment for the amount of members and things are always broken
Hi Tessa, we are sorry to hear this has been your experience with us. Please give our member services team a call on 0800 348 637 to discuss your concerns so we can help improve overall member experience.
Positive experience: Great gym...to bad the guest sign in on the app isn't quicker for people you take constantly.
Hi Tiffany, thanks for your feedback!
Positive experience: Good price nice machine but so busy I think not the branch problem but they need to open more branches
Hi Abdulla, thank you for your feedback!
Positive experience: Great facility, heaps of parking. I go early, so I haven't met the staff. If I had any comment, it would be that the cardio equipment is facing the wrong way.
Hi Craig. Thanks for your great feedback! We're glad to hear you're enjoying our facilities!
Fantastic experience: Reasonable new and spacious, we did a motorhome road trip from South Island, stopped here for a leg day training and a hot shower . Definitely better than holiday parks. LOL
Hi Huan, thank you for your great feedback!
Fantastic experience: It has everything you need for a decent workout. Awesome staff. The occasion gym douche but that can't be avoided. Laugh it off and train hard.
Hi Charlee, thank you for your feedback.
Fantastic experience: Awesome gym and great equipment & machines.
Hi Hemant, thank you for your awesome feedback
Positive experience: Pretty good gym. Has different levels of memberships and different perks with each level.
Hi James, Thanks for your feedback! We are happy to hear you are enjoying your CityFitness experience!
Positive experience: Nice big gym with lots of equipments. A bit crowded during early hours but enough weights for everyone to go around!
Hi Gijin, Thanks for your great feedback!!
Fantastic experience: This place is really nice to get your work out done, big, clean, tidy ( most of the time), friendly and helpful staff and more than one of everything so you won’t wait long for your turn.
Hi Marwa, Thanks for your feedback! We are glad to hear you are enjoying your time with CityFitness!
Positive experience: Good gym all in all. Only bummer is there are absolutely no boxing bags or anything to that effect. You can train on pads with one of the personal trainers. That in itself is great, but bags would be even better. Trainers are great and gym is always clean and it's a great price.
Hi Kylie, Thanks for your great feedback! We are glad to hear you are enjoying your time with us!
Negative experience: I find it to be very judgemental and critical, especially from the managerial side. I really love the equipment and the gym members the only thing that lets it down is the manager. The regional manager Finn really tries his best to make sure the members are well looked after and safe, however hiring young staff with little or no life experiences can make it difficult to adjust to the place. Having more experienced older staff members with more life experiences usually offers more understanding. I only go there maybe once or twice a week and only for the leg equipment. I believe the leg equipment there is the best in H-town and the price of $6.99 a week is the best. Since the review above, I've made positive changes towards being a lot more calm and at peace and because of that the management has also made positive efforts to meet me halfway, management and I are definitely more mature in our approach to each other and I believe we will continue to grow, a win, win situation and that's what was both our agendas I believe, props to management and I'm genuinely loving the times I train there now. Thankyou City Fitness
Hi Kevin, Thanks for your feedback! We are glad to hear you are now enjoying your time with us!
Fantastic experience: Full of fit people, really wanted a pie and coke, don't think these people even know what a pie is,
Fantastic experience: Its awesome good facilities and very friendly staff
Fantastic experience: Best gym ever with excellent equipment and wonderful people around with digital info boards and range of protein shakes
Hi Zohaib, Thank for your great feedback! We are glad to hear you are enjoying your CityFitness experience!
Positive experience: cityfitness is great, just a bit busy and needs a second hamilton location
Fantastic experience: Clean and many enough equipments having! The staff are so kind
Fantastic experience: Well equipped
Fantastic experience: Followed covid guidelines very well! Great equipment!
Fantastic experience: Love my gym.very affordable,has everything,and more.good showers locker-room. Great staff.plenty parking.♀️
Thanks Steven for your great feedback. We're happy you're enjoying your gym.
Fantastic experience: Fun dance fitness classes
Fantastic experience: Good and clean
Positive experience: Large gym lots of equipment. Friendly staff
Positive experience: Love the place seen staff doing great job.
Positive experience: Good equipment. Good price. Quite busy at peak times
Negative experience: We have joined about 2 Months now. We booked 2 session with trainers Sagar Madha, who is totally unprofessional. He didn't contact us but when we contact him given small introduction, it was not an hour. Second session for half an hour after a Month. We still didn't see have one session be left. Very money minded and very unprofessional. We would like to change to another one and she mentioned that She is not going to be paid for this. How stupid is that?
Positive experience: Nice big gym with good variety of equipment. Can get pretty warm in there at peak afternoon times. Great staff of personal trainers.
Negative experience: Refused entry twice by the same receptionist (around 0600pm 8/9/20 female), Her first reason was because its peak time, second reason, I have to book. Understandably, I guess its because of covid , however while standing outside, she allow others in. Why...hell with your gym
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