Onehunga Pool

Negative experience: This place needs a real good change. sauna is NEVER hot enough. Every one complaining about sauna temperature every time I am in there. Need to start listening to your customers but it seems by all the terrible reviews they don’t care. The showers aren’t consistent - From being freezing cold to too hot which is not good for small children! Twice now have almost fallen from stair master as it has not been turned on in the morning. Your staff needs to remember to turn all the machines on. Think this place needs some serious work before officials need to step in.

Positive experience: Nice full of old trees quiet place to relax

Negative experience: My little one recently started swimming classes here, and while I appreciated the enthusiasm of the instructors, I had some concerns about their qualifications and experience. I was told that some of the instructors were still students themselves, which made me question their level of expertise and certification. As a student, I expect to learn from experienced and fully qualified instructors who can provide safe and effective guidance. Also One more area for improvement is that the classes Sometimes didn't start on time. However, the instructors made sure to wrap up the classes as scheduled. Starting late and finishing on time . Onther family also noticed and we discussed about the time how instructed started late and finishing on time. Not going ahead with this swimming classes.. and also NOT recommend to anyone who's wants they little on safe hand. Please teach your instructions make sure they not students.. bcoz this is not a joke.. for life safety. NOT RECOMMENDED for swimming classes.

Positive experience: Great Pools for the family Coffee shop open Fri/Sat quiet periods

Positive experience: Great pool, especially in summer when the outdoor part is open, a bit crowded in winter.

Positive experience: Great front desk staff and great outdoor pool. My only complain is the sauna never works and better hygiene practices are needed. I found cockroaches on the steam room door. Management kindly take note.

Fantastic experience: Amazing for the kids, the kids love to do manus and just jump of the diving boards

Negative experience: I went there today and my experience was so pathetic. As I always go there with my son and daughter under 13years. They say it's free. Today as I was about to enter inside the lady at the reception yelled at me from the back asking where was I goin. She was so rude. I made a mistake I did not ask her name. On top of that she argued with me saying was rude entering without asking , whereas she couldn't see others goin inside without paying. While coming out she was so busy chatting and that time she couldn't see who was goin inside.

Positive experience: Adult price is getting expensive now.

Negative experience: This pool is very nice but I found the attitude of the staff to be very bad, generally very rude. I felt insulted when the staff loudly kicked me out of the pool just because someone went swimming without seeing me and my friend there. I did not feel respected here. Hopefully I will not see this happen again. I hope the pool owner will review the pool staff.

Negative experience: I was so keen to join and was almost about to pay, then my friend warned me about the ill-kept pool conditions and hygiene issues. I also emailed the team about how the reviews have been so bad and something must be done but received no response.

Negative experience: Went there today and it was my 4month old baby's first visit to the pools , the reception ladies were so polite and very welcoming greeted us with a smile which was pleasant to be welcomed with. Then the pools on the outside was dirty and looked all dirty green and yuck. the changing rooms was so disgusting, we went into the family changing room with me and my husband and baby and it was so dirty and disgusting it smelt like hadn't been serviced for a week or days. It smelt stink of rubbish and nappies in bin for awhile, floors was so dirty yuck with toilet paper and rubbish all over the ground , the nappy bench area to change babies was so filthy like it hadn't been wiped down and overall the room was jus disgusting!! Very unhygienic and does not practice keeping their rooms maintained at a clean sanitized health and safety level in my opinion!!!!! This Compared to Cameron pools , Cameron pools is way cleaner but due to being closed because of maintenance we visited Onehunga such a disappointment for a first time visit for my baby and husband!

Negative experience: Clean up your dirty pools, sauna and steam room, green mould on windows near spa pool area! You are cheating the people who have memberships and have to endure a PUBLIC HEALTH HAZARD!

Negative experience: Appalling conditions, the place is run down because of the lack of cleanliness. Black mould on white tiles in the steam room and green slime around the windows next to the spa pool. There is often a stench in the steam and dry sauna due to lack of care and cleaning. They have been politely told by regular customers for a long time but nothing changes. Used to be a great place to go, but for health reasons I avoid now like the plague!

Positive experience: Great swim school

Fantastic experience: good service and stuffs! well done!thank you

Positive experience: Great swim school

Negative experience: So disappointing, iv been coming here for over 20 years and the pools have extremely declined in cleanliness and hygiene I remember the toilets years ago being clean and smelling like bleach not urine, I was horrified going into the woman’s bathroom to have a shower and get dressed, there was hair all over the ground - big balls of it in the shower, rubbish on the ground smelt disgusting, mould on the walls just not maintained regularly or cleaned properly. The outdoor pool had hair all in it little stones and plasters on the ground. Stream room was properly the only clean place, sauna only one heater working so it’s actually not a hot sauna needs to be fixed, the spa was just disgusting I didn’t even go In it, you can see dead skin on the side of spa, it needs a good clean. Needs a good upgrade

Negative experience: Went for a swim in the outdoor pool but didn’t stay long as it was gross. Milky coloured water, plasters and every stroke you had hair running around though your fingers. Whole place needs a clean.

Fantastic experience: Awesome family space

Positive experience: Lot's of staff that walk past rubbish is somewhat baffling, the Pool's can sometimes be grotty as are the changing rooms. Don't bother calling as they never answer

Negative experience: Full of unmannered kids & a very dirty outdoor pool. Not a great experience unfortunately…

Positive experience: Ellie Stewart (One of the personal Trainers) was instructing lateral push downs, which you can do with an ever head cable. I wanted to do cable flys, for which you need the cable she was using. I asked politely and with a smile whether she would mind moving to the overhead cable. She responded in a rude and disrespectful way that no, she was using the cable and would not move, not even for me to work in with her. I apologise for a bad review to the rest of the staff who are lovely and kind, but cannot give a positive review with Ellie having been disrespectful to a customer. I am disappointed. Love the rest of the staff

Positive experience: I went today and loved the idea of the place - outdoor pool with spa facility and sauna etc. Front reception was lovely but the lifeguards weren’t monitoring and people repeatedly went from the sauna or steam bath to the jacuzzi. The first time I saw this I mentioned it to the lifeguards. They said gross and would speak to the girl. She was still in the jacuzzi and ignored them. I didn’t see them say anything to the woman and thereafter I watched it happen several times. Also plenty of people in cloths not swimwear so overall have an unclean feeling. Price was cheapest so far in NZ at $7 so that was a plus.

Fantastic experience: Very good indoor and outdoor pools.

Negative experience: Very poor maintenance. It is very dirty and the toilets are smelly. The spa pool is also not properly maintained. Terrible experience.

Positive experience: Brought my son (2.5 years old) here for the first time was ka pai, alot to keep toddlers busy slides, actually enjoyed it.

Negative experience: At times boisterous teenage males like to disrupt your swimming, for a laugh. Not funny. Today they were trying to swim under me. Guards never notice how hard it is for older people to swim there safely and in peace.

Fantastic experience: Good

Negative experience: Need to update the online opening time, it says 8:45pm close. We got here at 6pm to be told at front desk it's closed and still seeing other people walking in to change and swim.

Negative experience: Terrible no signs about theft in the changing rooms. Some low lifes stole my sport shoes this morning. I took my bag at other things into the shower. Luckily otherwise it would have been Much worse. Be extremely religion in the changing rooms. Do not leave your clothes our shoes in there. Take them into the shower lots of opportunities coming into this pool. The extremely diligent used the lockers. And keep all your stuff in the shower with you. Sorry if it gets wet much safer though. Very unhappy. Have been to many pools this is the first time i've had my shoe stolen In the changing room while stoppers in the shower. Have complained to the staff About my theft of my shoes between nine and ten am in the morning Nothing has been done YET BE VERY VERY CARE FULL HERE NOT SAFE

Fantastic experience: 25mの室内温水プールは速さ別に5レーンほどあり、それぞれのレベルに応じて皆練習を出来ます。隣にら子供用の浅いプール。 あと大人用にジャグジーとサウナがある。 夏は屋外プールも開放される。飛び込み台もある。 施設にはマシーントレーニングが出来る部屋も別料金である。 朝早くからやっているのも良いです。

Negative experience: The place is great and has a lot of potential but: It is very dirty. Pool surroundings are black, changing rooms and toilets very smelly, pools full of hair and other floating stuff. Lifeguards are useless, lack of professionalism and don't impose compliance with the rules. Bombing, no photos, togs policy... it doesn't matter, everyone does what they want, just music and laughs. The place needs a lot of work, a lot of waterblasting and a dosis of seriousness and formality.

Negative experience: Could be better if it was clean.... Very dirty...

Fantastic experience: I took sessions for swimming and instructor is so good . She taught perfect lessons.

Fantastic experience: Good place to workout - awesome community gym and very respectful bunch of people to workout with.

Fantastic experience: Fantastic gym, welcoming staff, great outdoor pool and fun classes

Negative experience: What kind of policy is that when it's manager's mistake, customers can't get any refunds ? Obviously horrible customer service ever !

Fantastic experience: I think the Onehunga memorial pool is a wonderful place and it's well cared for well looked after and good for meeting friends and good for getting exercises..You can relax there..

Fantastic experience: Good sauna, and steam room. Fair use of spa, sauna & pool. Good indoor & outdoor pools during the summertime.

Positive experience: I enjoy the spa, sauna and steam room. So hard to get parking but inside is very nice and clean.

Negative experience: the pools were so dirty, you could see the buildup underwater as well as above water. The family changing area is pretty small for a family, it’s dirty, you can see tiny random stuff float in the water, just honestly a big no for me. Dirty and just no

Fantastic experience: I come here twice a week . Pools are clean the sauna, spa and steam room is relaxing and to cool go for a dive off the high diving bord to cool down. Price reasonable $6:70 (adults) . Changing rooms and toilets are ok, had a ball of hair in the shower but the shower was hot, toilets are clean and have a hair dryer .

Fantastic experience: Great Facilities Staff are Courteous Attentive Friendly and always on hand to Assist in any way Multiple Class groups Boxfit and reasonable Gym facilities. Spa Sauna and Steam Room exceed expectations and are always clean I would recommend this facility

Negative experience: Went to this pool complex today. Very dirty condition, dirt scum around water line. Walking around the pool was very slippery and need to be scrubbed clean. The only lifeguard I saw went into a side room to use his phone for 5 minutes. Children bombing in front of the guard standing in front of the No bombing sign. People eating around the pool side with rubbish floating in the water. Definitely not worth the money we pay for the use of the pools.

Positive experience: 실내 그리고 실외 수영장이 있고 Gym까지 있어서 참 좋으며 자물통만 가지고가면 사물함을 무료로 사용할수 있어서 분실등에서 자유롭습니다. 작지만 스파, 스팀사우나,건사우나가 있어서 수영이나 운동후에 즐길수도 있습니다. 여름에는 실외수영장 옆 잔듸밭에 있는 바베큐 시설을 이용할수도 있고 수영장 너오자 마자 펼쳐진 어린이 놀이터와 넓은 공원시설도 무료로 이용 가능합니다.

Positive experience: 設備齊全，寬廣舒適，泳池多樣適合不同年齡人士。

Negative experience: Worst experience so far, when they need money they would deduct then and there. But when its time to refund they would take ages.

Positive experience: The pools and facilities are quite old now and need some sprucing up. Otherwise the facilities are good for such a small sports center.

Negative experience: It’s a shame the place is so filthy…left early because of this. 1/10 for cleanliness

Fantastic experience: Outdoor pool, gym and awesome staff.

Fantastic experience: Love the pool here in Onehunga. My son loves it too

Fantastic experience: HAVE JUST STARTED COMING BACK, GOT MY DAUGHTER IN ORCA FLOAT CLASSES, BEEN REALLY GOOD SO FAR.

Fantastic experience: Great place to have quick shower. :)

Fantastic experience: Cool pools great 4 kids

Fantastic experience: Pool and gym/ weights with showers

Fantastic experience: Great price, great community, would recommend

Fantastic experience: Nice big pool

Fantastic experience: This is the most cleanest public pools the staff are very understanding and helpful and friendly. They have some staff member that is constantly cleaning heaps of pools its A great place to be

Positive experience: My kids and I had a great time however pools themselves need an upgrade and good cleaning

Fantastic experience: Awesome

Positive experience: Pools a bit dirty, you can see all the rubbish and that in the water. It's not very nice to look at while your swimming. Sauna and steam room is pretty good but the spa isn't hot enough.for my liking.

Positive experience: Swimming classes for the little Miss Muffet. Staff are always very patient and understanding.

Negative experience: Pick up your phone

Positive experience: Awesome facilities

Fantastic experience: Good

Positive experience: Good

Positive experience: Still a lot of construction there

Positive experience: Great service great staff.

Positive experience: Very good facilities

Positive experience: Quite a lot of muck in the pool

Positive experience: Best place to pop a manu in auckland

Positive experience: Took our grandson and had a good time

Positive experience: Great place to work out, and have a sauna afterwards

Fantastic experience: Love the pool here in Onehunga. My son loves it too

Positive experience: Great place to bring the kids to swim or for working out at their gym

Fantastic experience: Birthday party Good service Lots of life guards Safety guides followed

Positive experience: Very nice since the renovation. Love the pools here

Positive experience: Spa does need constant maintenance due to high volume of people going in and out but what can you do when the joint is so popular in the arvo. Nice big setup with nice staff and nice people there every night tho.

Negative experience: I love this place, its my local pool and I swim here every day . The general condition of the pool areas is shabby . Dirty even .it wouldn't take much to get it right YMCA please clean up ..

Positive experience: Cleaner today then previous. It was not as packed so nice for our bday party to happen. Like the variety of pools for little kids to adults. Good price for adults. Parking need more of it as we parked at end of st and can't monitor vehicle.

Negative experience: If your boiler is playing up then maybe you should close your sauna room and stop ripping off your local community. By charging us a full price for something that ain’t working. ADVISE PEOPLE NOT TO PAY TO USE SAUNA IN THE MORNING AS ITS A WASTE OF TIME AND MONEY. UNACCEPTABLE

Negative experience: Good facilities and very friendly staff. However visitors are allowed to eat around the pool and swim without caps. As a result the pool is full of scraps and hair, which is absolutely disgusting and unhygienic. I find it would be really beneficial to introduce the simplest rules, such as mandatory wearing of swimming caps and no eating around the indoor pool.

Fantastic experience: I will definitely come back for my kids for swimming. Friendly staff and facility is good.

Positive experience: Facilities just got an upgrade on November 2020, so are much nicer now. Good outdoor pool. Indoor lap pool can get a bit crowded on weekends & holidays - plan to go early mornings or late afternoons for training. As someone mentioned below, rules around no eating/food in the pool are never enforced, so can get somewhat gross. Other than that, great value.

Fantastic experience: Love the spa, sauna and steam rooms. And the fact that they close so late 9pm on Friday night

Fantastic experience: Very hot nice pool.loved it

Fantastic experience: A great friendly place to workout. Awesome group fitness classes and facilities.

Fantastic experience: Awesome spot to swim

Fantastic experience: Pools to suit all from toddlers to kids, adults an a couple of dive boards. Reasonably tidy toilets, shaded areas and BBQs

Fantastic experience: Great staff and facilities.

Fantastic experience: First time going here and loved it the outside pool is so nice

Fantastic experience: Great place to train at the gym.Pools are awesome

Fantastic experience: Indoor and outdoor pools with friendly staff

Fantastic experience: Outdoor pool, indoor pool,sauna and spa A perfect COMBO!!!

Fantastic experience: Very nice, entry is affordable for everyone and maintenance is also well. And gaurds are always on the watch. They have two dive boards. If you get board you can jump into 3m deep pool. But be careful try the little board first then go on the big one. What else we need ?

Fantastic experience: Great dog day at the pools

Fantastic experience: Awsome park .great play ground, nice and clean..

Fantastic experience: We take our granddaughter for a walk and to play in the park lots of people have picnics and go swimming in the jelicoe pools.

Fantastic experience: Great local gym for the onehunga area