
Information about Freyberg Community Pool
Opening hours
- sunday: 8h-18h
- monday: 6h-19h
- tuesday: 6h-19h
- wednesday: 6h-19h
- thursday: 6h-19h
- friday: 6h-19h
- saturday: 8h-18h
Freyberg Community Pool is a recreation and leisure aquatic facility with high-quality swim lesson classes, before and after school care and holidays programmes, and aqua aerobics classes for all ages and abilities.
Welcome to our pool availability timetable. This quick and easy-to-read snapshot provides live and accurate lane availability info for all our pools. It’s simple; green means we have lots of space, yellow means we are kind of busy but still have space and red means our pool is closed or fully booked. If a number is displayed, that will be the number of lanes available at that specific time. It’s that easy! Now, dive on in and enjoy!
RedSox has been the venue for Freyberg Community Pool’s Chill Out childcare programs, which include before and after school care as well as school holiday activities.
As of the 1st of July, there will be an increase in entry charges at swimming pools in Palmerston North.
We offer a wide range of interactive age appropriate activities throughout the day to keep your children occupied and having fun!
33 Thames Street, Palmerston North
Our comment from FitFit New Zealand about Freyberg Community Pool:
Freyberg Community Pool, located in Palmerston North, offers a fantastic environment for swimming and caters to all ages and abilities. Visitors have expressed their love for the pool, highlighting the friendly and helpful staff, particularly noting the excellent service from lifeguards. Many users appreciate the warm and clean facilities, making it an ideal place for families and children to learn to swim.
Some key positive aspects include:
- Welcoming atmosphere: The staff is known for being friendly and accommodating, creating a great environment for kids and families.
- Swimming lessons: Highly rated by parents, these lessons cater to various age groups and skill levels, with knowledgeable instructors who support children in gaining confidence in the water.
- Fantastic diving board: Users love having fun off the diving board in the larger pool.
- Good facilities: The public pool is consistently cleaned, ensuring a pleasant experience.
While most reviews are positive, a few concerns have been mentioned:
- Some users have noted the need for an upgrade to changing facilities, which are seen as outdated.
- There have been reports of overcrowding during peak times, particularly in public lanes and swimming classes.
- The absence of lockers for personal belongings has been a slight inconvenience, although valuables can be left at reception.
Overall, Freyberg Community Pool is recognized as a clean, well-staffed facility ideal for families and swimmers of all levels. Its welcoming staff and effective swimming lessons make it a highly recommended destination for swimming enthusiasts.
Freyberg Community Pool: Opinions
Fantastic experience: I come to this pool alot with my best friend and we both LOVE jumping off the diving bored in the big pool, this is an amazing place to go swimming and its near my house so not far to walk aswell,
Fantastic experience: Fantastic pool. Great service and attitude from staff. I must say that John the life guard always goes above and beyond to ensure that the childrens visits are an enjoyable experience
thank you for the great feedback, Douglas - we will pass on to the team and John specifically.
Fantastic experience: Very friendly and welcoming place, lifeguards are awesome, found everyone there very helpful
Positive experience: Enjoy going early twice a week. Family change rooms need serious upgrade but staff helpful and friendly. Good atmosphere.
Fantastic experience: Great place to go
Positive experience: Day aqua classes very good.
Fantastic experience: Absolutely loved it, ten out of ten definitely recommend to anyone wanting to go for a swim
Positive experience: Good pool and swimming lessons but it's a real shame that there are no lockers so you can't leave your bag safely while you're swimming.
Hi Chris, all customers are welcome to leave their valuables with reception while swimming. As always, feedback like this is definitely appreciated and we will be investigating options for (lockable) lockers in the near future. Thank you.
Fantastic experience: Excellent
Thank you, we hope to see you again soon at Freyberg Community Pool.
Fantastic experience: Swimming lessons are go
Fantastic experience: A great environment for learning. Very helpful staff. Amazing building and display character
We are glad to hear that you had a good experience at Freyberg Pool!
Positive experience: It’s alright, very good value for the price and the staff are good and kind.
Fantastic experience: Great place for the family and pools are nice and warm!
Positive experience: Good facility although a little shabby. Very helpful friendly staff make the visits enjoyable.
Fantastic experience: We do our son's swimming lessons there. The people are friendly the facilities are clean and functional and it's not as busy as the Lido. Would highly recommend.
Negative experience: Very disappointing pool. Poor staff training and obvious lack of staff morale. They are very rude and culturally ignorant. I was told the pool closes at 7 pm. At 6.30 pm on 5th May 2022, the changing room for children is closed because the staff needs to finish early and go home. I was directed to use the adults changing room to change a child that is under 4. The adult changing room has no privacy, so I took my children home in their wet swimming wears. My son called his behaviour silly, of course, it was silly. The staff member is more interested in leaving work early than following the time set for their operations. On a different note, I was told children cannot swim in the empty space while the swimming lesson is ongoing. On different visits, I noticed that children were swimming in the same space that I was told children are not allowed to swim when lessons are in progress. It was clear to me that the unruled staff member is racially ignorant and have no sensible justification for his behaviour. Overall, I think the poor quality is a result of poor management who could not provide its employees with basic training, attract sensible job applicants, and support the service they promised to provide for 20 minutes of weekly training for $15. Is indeed appalling as one of the other reviewers here stated.
We thank you for your feedback regarding this issue and pass on our apologies for your experience. We can reassure you that all our facility staff are fully trained, inducted and sensitive around cultural awareness of our facility users. As discussed with you in person, facility management are always available and open to speaking with you regarding any issues you may experience. Please let us know if you would like to set up a meeting to discuss this further. Thanks
Positive experience: Wet
Fantastic experience: Awesome pool
Negative experience: Appalling.
Positive experience: Aqua aerobics 9am . Sue gives you a real workout. On each morning week days.
Thank you, we hope to see you again soon.
Positive experience: My daughter enjoys going to the swimming pool for swimming lessons
Thank you Beverly, we are glad to hear that you had a good experience.
Fantastic experience: Lovely place and very friendly helpful staff. Lovely place for a children's
Colleen, we are thrilled to see the positive feedback. Thank you for visiting Freyberg Community Pool.
Fantastic experience: We love going to the pool really good staff their
Thanks so much. We look forward to your next visit at Freyberg Community Pool!
Fantastic experience: Friendly staff and good sized kids pool which is nice and warm.
Fantastic experience: This place is the best pool to take Under 5 children. They have an amazing little kids pool for them to swim in.
Thank you for such a fantastic review and for recommending our kids pool. We look forward to your next visit at Freyberg Community Pool.
Fantastic experience: We love going there to watch our grandchildren have swimming lessons! Unfortunately, these days...you aren't allowed to take fotos of them swimming!
Fantastic experience: I had dropped off a couple of boys to the pool as there was a Manawatu Swimming Champs on there. They were cheering on a friend of theirs. I came back a bit later to pick them up, scanned in, and looked for them. It is a good sized complex for the use by the public and the local schools as well. Well run by the CLM Staff.
Hi Gerard, We thank you for sharing your positive experience at Freyberg Community Pool. We look forward to your next visit.
Negative experience: A great pool and facility but it is very frustrating to drive across to find the one available public lane has been commandeered by a couple of people who just want to walk and talk. Some of us actually want to SWIM believe it or not and pay good money for the privilege. Some control would be great!
Fantastic experience: Had the best experience with Kaiya! Absolutely helped my daughters conquer their worries about swimming. She made them feel safe and always encouraged them to take those risks while always being there ready to step in if needed. Would highly recommend her as an instructor and all the other instructors to help children learn to swim. Thanks Kaiya our daughters appreciate what you have done for them!
Negative experience: Absolutely horrific experience at this place. The swimming instructor Kaiya nearly drowned my 3 year old twice on his first swimming class! Upon confronting she advised she looks after 6 children at once. She could not handle 2 at a time 6 is way out of her reach. My son has been put off from that incident thanks to Kaiya. Very unprofessional and rude service, no parent should trust this instructor with their child. A complaint was emailed to the manager who was very apologetic but like all management, was not followed up at all. This person "Kaiya" working here does not know how to work with children. Just a warning to the local parents.
Fantastic experience: Always fun for the kids
Fantastic experience: Was great to go swimming with my greatgranddaughter
Thanks for your review, Lyndsay!
Fantastic experience: Great swim lessons for kids.
Thanks for the feedback Sarah, we agree!
Fantastic experience: Always clean with great toddler and kid pools!
Thanks for a great review! looking forward to seeing you back at Freyberg Community Pool soon!
Fantastic experience: Great to take my grandies for a couple of hours, very safe
Thank you so much Liz, for taking the time to leave us this review.
Positive experience: Our son always enjoys his swimming lessons here.
Thank you so much. Yousif for taking the time to leave us this amazing review.
Negative experience: Disappointed lanes a issue, cramped busy unavailable, unhelpful staff. Noisey and chaotic high risk of something or somebody being harmed
Positive experience: It's small. However it has a toddler 'cove'; a child pool, and a lap pool. The lap pool has a gradual ramp & diving blocks
Thanks for the review Samit, see you back at the pools again soon!
Fantastic experience: Awsum place ,great staff ,very clean ,chlorine smell very low awsum place for kids,great teaching for all kids
Thanks for your review :) We will pass your feedback onto the whole team!
Positive experience: Good place for the kids. Learn to swim lessons very popular.
Thanks for the feedback regarding our swimming lessons! We Love our SwimMagic programme!
Fantastic experience: Hi people this place is so nice to swimming to me, it is clean, beautiful and warm.... But the most important all workers are kind person... Enjoy
Thanks for the review Joseph! We will pass on your feedback to the team!
Fantastic experience: Great for young kids gaining water confidence. Never crowded. Warm salt water pool. Just had a great 3rd birthday here
Thank you so much, Sophia for your kind feedback. We hope to see you again very soon.
Fantastic experience: Awesome facilities for toddler+ and awesome opportunity to swim free with my little ones. I love the childrens pools or the smaller size, my daughter can touch the ground. Unlike the Lido where there toddler pool is too small and the bigger pool with the lazy river is a bit too deep, so Freyberg is our go to now! With the option of the in-between pool depths. Love it
Thanks so much for your review and feedback Fly, we agree the Freyberg Community Pool is the place to be!
Positive experience: Chlorine is always at a good level
This review made our day! Thank you Josh!
Fantastic experience: Love aqua aerobics
Positive experience: Need more play space
Thanks for the feedback Rachel. See you at the pools again soon!
Fantastic experience: Friendly, helpful staff,
Thank you so much for your kind words, Patty.
Fantastic experience: Great facility
Fantastic experience: Supportive with an excellent structure, thank you
Thank you Peter for your review! See you soon!
Positive experience: Good facilities for small children
Positive experience: Dark...and hot...like a date with Satan
Fantastic experience: Great. Just starting back.friendly welcoming staff
Positive experience: Was there for swimming nationals. Not enough seats to sit and watch
Fantastic experience: Excellent staff and environment for kids!
Fantastic experience: Always have fun here with my family
Thanks for the review Maiaz. We look forward to seeing you back at the pools soon.
Fantastic experience: Great staff and venue love my swims here
Positive experience: Grat pool can get I bit hot and smelly like clorine if on side of pool though
Fantastic experience: Abbey is a spectacular instructor for the little ones. Very impressed with the pool and services here.
Positive experience: Great pool, staff are friendly and they do swimming lessons. They work in tandem with the before and after school team for swimming and can coorontae lessons to align to after school
Thank you so much Craig for taking the time to leave us this amazing review. See you at the pool!
Fantastic experience: Friendly staff and the pool is large enough for babies, toddlers and young children to all swim with each other and not interfere with each other.
Thank you Rosie for your review. See you at the pool!
Positive experience: Pool is great but they often close off kids pools for lessons without warning when you come in. They should let you know pools will be closed at a set time or offer a discount. Facilities are very clean
Thanks for the feedback and review Dylan, we will pass it on to the relevant departments. Thanks
Negative experience: Half the pool is closed the other half is freezing and too deep for anyone under 6. The female change rooms are closed and there are work men right outside the door of the makeshift change room that can see in as you are not allowed to lock the door. Completely disappointing today.
Thanks Hayley for your review and feedback regarding the closure of the toddlers pool . We appreciate the inconvenience of the closure, however the timing of this closure has been chosen to cause the least amount of disruption to users during the busy school terms. The female change rooms are also currently closed as painting contractors are completing work that started this morning. Although advertised via our website and social media pages, we completely understand your frustrations and are happy to offer complimentary passes to be used at a later date. Please feel free to contact me if directly if you would like the discuss the closures further. Thanks Nathan Larnach, Freyberg Community Pool Manager.
Fantastic experience: Very well organised place for swimming lessons, had plenty of timetable options and teachers great with the kids, good selection to togs to buy too, good deals when they have their specials on togs too.
Thanks for the review Sharon. We are glad you enjoy the swimming lessons and our shop selection!
Positive experience: This is pool of choice for winter if wanting to do laps or aqua aerobics.The indoor pool is 25 m and I , to date have never had a lane issue. The staff are approachable and knowledgeable.There is a wheelchair ramp For the main pool .Also available are kick boards but I have not noticed any water dumbbells available to use. Would be handy to use after lane swimming and for those doing rehab. The main letdown for the pool is the changing rooms .Outdated-hairdryer would be good and cubicles are too small with no where to put clothes.A hang all on door would be good.
Fantastic experience: Freyberg pool is my go to pool. The staff are really interested in making your visit each and every time a meaningful one. Everyone is so welcoming and their knowledge and helpful suggestions to make your visit worth going back. You meet up with other regulars and it's just a really nice place to go. Well done and thank you.
Thanks for your review Anne, we will pass on your feedback to all of the team. We look forward to seeing you back at the pools soon!
Positive experience: Good place for Aqua jogging
Fantastic experience: Nice small pool
Positive experience: Lacks cleaning maintenance, very dirty tiles etc
Fantastic experience: Quit small place but quality service.
Negative experience: Ok place, could def use an up grade
Fantastic experience: Attending event during Manawatu Triathlon Academy involving my daughter
Fantastic experience: Kids do lessons here, Kat is the best instructor =)
Fantastic experience: Was their for Canoe Polo so can't fully rate however appears to a be clean and tidy premises
Positive experience: Cheap entry friendly staff great pools
Fantastic experience: Nice and clean pool, with good instructors.
Fantastic experience: Great facilities and staff. Caters for all ages and abilities.
Positive experience: Friendly staff and good pool. I enjoy my time at freyberg pools.
Negative experience: Worst swimming pool in New Zealand they are currently having work done on the small pool which leaves only one pool. Dirty changing rooms. Google maps directs you to the wrong place.
Positive experience: Was great swimming lesson and very patient instructor but couldn't provide me with and water proof bandaids!!!
Positive experience: A great pool to take the grandkids. You just need to phone prior to going to make sure the pool is not closed to a private event. Plenty of parking
Fantastic experience: Great place to take the kids and have some fun. All indoors and means easy for the kids to just play and is very warm.
Fantastic experience: Fairly decent sized pool that's clean. Swimming lessons is the main reason we go and the swim teachers are awesome.
Fantastic experience: Lovely friendly staff and kids have learnt to swim so well there. Been a customer for 7 years now.
Fantastic experience: Great pool
Fantastic experience: Awesome
Fantastic experience: Good as swimming lessons
Positive experience: Great setup
Positive experience: It's an ok pool, basic.
Positive experience: Pretty good when school holidays aren't on.
Positive experience: Great community pool though limiting in space.
Fantastic experience: Amazing place for babies to learn to swim
Positive experience: Small quite and friendly.. excellent swim coaches
Fantastic experience: Great pool could use with a cafe and spa pool but staff great and pool very clean
Positive experience: Great pools to take your kids to not as busy as lido
Fantastic experience: Great public pool. Always clean and tidy with friendly staff.
Fantastic experience: Great staff
Fantastic experience: Question it?
Positive experience: Great small area for swimming. Was crowded as only public pool option this side of town on a nice swimming day. Has both toddler pool and a 25m pool.
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