Dean Greenwood Swim School
Information about Dean Greenwood Swim School
Opening hours
- Monday: 6:00 AM – 9:00 PM
- Tuesday: 6:00 AM – 9:00 PM
- Wednesday: 6:00 AM – 9:00 PM
- Thursday: 6:00 AM – 9:00 PM
- Friday: 6:00 AM – 9:00 PM
- Saturday: 8:00 AM – 7:00 PM
- Sunday: 8:00 AM – 7:00 PM
Our comment from FitFit New Zealand about Dean Greenwood Swim School:
Dean Greenwood Swim School, located in Auckland, New Zealand, offers a fantastic and family-friendly environment for swimmers of all ages. Customers have praised the school's dedicated instructors, with many highlighting the exceptional teaching skills of Seth, Ryder, Morgan, and Jaimee, who are known for being patient and making lessons enjoyable.
Parents appreciate the smaller class sizes, which create a more personalized learning experience, and the warm, clean pools that are maintained to high hygiene standards. The pool is ideal for both children and adults, featuring a comfortable temperature that is welcoming for beginners.
While the school has received glowing reviews for its excellent customer service and positive learning atmosphere, some users have mentioned the need for improvements in the bathroom facilities, which they feel could use a makeover. Nonetheless, the majority of visitors express great satisfaction with their experience, making it a highly recommended swim school.
- Strengths: Friendly and professional staff, smaller class sizes, family-friendly atmosphere, warm and clean pools, excellent customer service.
- Areas for improvement: Bathroom facilities need renovation.
Services, Machines and Guided Classes
Dean Greenwood Swim School: Opinions
Fantastic experience: We’ve had our little boy learning to swim here. The teachers are fantastic with our little boy. Seth and Ryder have been great, very patient and make the lessons fun. Very family friendly and not massive classes like another swim school we used to go to.
Thank you so much for your kind review! We’re so glad your little boy is enjoying his lessons. Seth and Ryder will be thrilled to hear your feedback.
We really appreciate your comments about our family-friendly environment and smaller class sizes. Thanks for being part of our swim school family.
Positive experience: Excellent swimming class
Thanks so much for your positive feedback Ashwin!
Negative experience: Awful manager! Horrible service! It’s a money grab and they discourage children learning to swim
Hi Maioha,
Thank you for taking the time to share your feedback. We’re very sorry to hear that you had a negative experience.
We want to clarify that, for the safety and consistency of all swimmers, our policy does not allow external instructors, family members or friends to run their own lessons.
We understand this policy can be disappointing if it wasn’t clear initially, and we appreciate your understanding as we work to maintain a positive and safe learning environment. If you have any further questions or would like to discuss this in more detail, please feel free to contact us directly at 09 630 1123 or [email protected]
Kind regards,
DGSS Team
Fantastic experience: Perfect wee pool for doing laps and exercise and sauna Lovely, easy going staff
Thank you for your feedback Lisa, we are glad to hear that you enjoyed your experience with us.
Fantastic experience: Been learning to swim as an adult since last year. The instructors are lovely. Morgan and Jaimee are super stars!! Also the staff in general are very helpful
Thank you so much for your feedback about your experience with DGSS Mt Eden. We will be sure to pass this on to our team!
Fantastic experience: Trouble walking .. I was treated with courtesy and kindness I was four days in Auckland from Christchurch I appreciated the care and attention shown me Thank you Tom Wells
Thank you for your review and positive feedback. We hope you enjoyed your time in Auckland.
Fantastic experience: Best swimming pool and staff
Thank you for your review and positive feedback.
Positive experience: A lovely neighborhood pool. Great staff! Only let down is the bathroom - needs a bit of a make over.
Thank you for your review and feedback.
Fantastic experience: Warm all year round pool. Great swimclasses for kids
Thank you for your feedback Trinh, we are glad you enjoy having your children learn to swim with us.
Fantastic experience: Heated pools with great swimming instructors. Online booking system and email reminders. Staff are nice and classes help you to learn at your own pace
Thank you for your review and positive feedback Hitesh!
Positive experience: They renovated the sauna this year and relined the pool a few years back which is great. Only thing letting this place down is the bathrooms. Both need a complete overhaul as they are pretty grotty. Hopefully they do this soon!
Hi Merlin,
Thank you for your feedback! We're glad to hear you enjoyed the renovated sauna and the relined pool.
We appreciate your comments about the bathrooms. Please know that we are committed to maintaining a high standard of cleanliness and will be monitoring this closely to ensure a better experience for our customers.
We hope to see you back again soon!
Fantastic experience: Great customer service from all the staff especially the receptionist. I signed up for an adult swim class with Morgan. He was very patient to us and always does his best to correct our form and techniques. I didn't realize that learning swimming even as an adult could be this fun. The place is always clean and the water is really warm.
Haidee thank you so much for your positive feedback about your experience with DGSS Mt Eden. We will be sure to pass this on to our team!
Fantastic experience: My 6 year old son loves coming here. They are very professional have great customer service and I love that you can be flexible with your schedule on their online portal. We highly recommend this swim school and big thanks to the swim team for helping my son to be confident in the water again. What a relief! Happy mum
Thank you so much for your feedback and positive comments Alyssia. We will be sure to share this with our team.
Fantastic experience: Great pool for lane swimming and staff are super friendly. The best thing to happen to Mt Eden since Eden Park.
What a great bit of feedback John, thanks so much for sharing this!
Fantastic experience: 5 lane pool that is hardly ever busy in the evenings. Lanes are a bit narrow but since you usually have your own lane this isn't a problem
Thanks for review and feedback Grant.
Hope to see you at the pool again soon!
Fantastic experience: My kids are enrolled here currently and they love it. 2-4 kids in one instructor. Easy to reschedule if needed. Thanks Team
Thank you for providing us with such a positive review Marvin! We will definitely pass this on to our Mt Eden team.
Fantastic experience: Going to this pool from the last 10 years and the staff is great.
Thank you so much for your 5 star review and positive comments Rishiv!
Fantastic experience: Since moving my daughter (6yr old) to DGSS which came highly recommended from friends, she has excelled in learning to swim. The teachers are patient and clear in their instructions, and fun. It was definitely the right move for us.
Thanks for your 5 star review Caroline! We are glad you are enjoying your experience with us!
Fantastic experience: Staff are always friendly and welcoming, pools are kept at the highest hygiene standard.
Fantastic experience: Great swim squad training
Thanks so much for your positive feedback Barry, will definitely pass this on to our coaching team!
Positive experience: Clean, friendly and helpful staff
Thank you for your review and feedback Anjana!
Fantastic experience: Going to this pool from the last 10 years and the staff is great.
Fantastic experience: Nice
Thanks for your 5star review Li!
Positive experience: Cozy and nice ! We were invited for a birthday party and was very clean and spacious.
Thanks for your feedback! We are glad that you had a good time at the pool party!
Fantastic experience: This is the third swim school we have tried for our kids and we love it. The teachers really teach and the environment is nice, warm and not over crowded. The pools are perfect for the kids lessons and customer service is great too. Very happy we found this place.
Thanks Abby for your feedback!Really glad to hear that you enjoy have enjoyed your experience at Mt Eden so much!
Fantastic experience: Great place! Very affordable compared to others.
Positive experience: Great place to swim. The water is a bit warmer than most pools which can be good for beginner swimmers. There's usually a lane open to the public but check the timetable on the website. Would recommend going earlier in the day though as the water does look a bit dirtier in the evenings, especially during summer.
Fantastic experience: Excellent swimming school and good environment! Love the coaching team here!
Fantastic experience: Friendly staff, homely place. Not very big but sufficient.
Fantastic experience: The coaches are amazing here they teach me lots my brother also really loves it he gets up early every morning to go to this place it is amazing
Fantastic experience: Dean was a huge contributor to what I am today. If it weren’t for him, the skills which he gave me, I’d be dead today and that is beyond doubt. Most of what I have, I owe to a handful of people and Dean is on that short list, near the top, though he may never fully understand that.
Fantastic experience: The kids really enjoy swimming here and quite frequently don't want to get out of the pool. You never feel that your kids are unsafe as the instructors are very attentive and are often tracking kids in their classes in other parts of the pool so they can remind them its lesson time. The booking system got a lot easier with the new website. The front desk staff are always friendly and never hesitant to help out. They are also responsive to feedback after improving the lighting in the changing rooms almost immediately after commenting on it (I assume it was either inplanning or the numbers of comments hit the thresholds for improvement though).
Positive experience: A good 25m pool to exercise at, for about the price of a coffee. A biscotti as well if you want a sauna. The water is held at a comfortable temp for exercising. My only complaint is that it is a little shallow at one end, my fingers graze the bottom doing over-arm. But this is to be expected at a pool primarily designed for children to learn at. Facilities are clean and staff are helpful and friendly.
Leave your opinion about Dean Greenwood Swim School:
Dean Greenwood Swim School appears in the following listings:
Dean Greenwood Swim School appears in the following listings:
Other gyms that may interest you
Jaleigh Shaw - Personal Training
ALLIANCE JIU JITSU AUCKLAND MT EDEN
Day One Fit
CityMMA
Atos Jiu-Jitsu Auckland | City BJJ
Publish your gym in our directory for free
If you manage a gym and you want to appear in our website, send us the information about your gym so we can include you in our directory.Appearing in our directory is free!