CityFitness Henderson

Positive experience: Not my normal gym as I was in town for the weekend. Parking lot was being fixed up but still found a spot to park? 10pm - Gym wasn't too busy, lots of equipment and a few that were new to me. Overall GOOD condition, Clean, Tidy, Excellent air-conditioning. Thank you would definitely come back just not sure what parking would be like during the day while the car parking both levels are being fixed up. As it also shares with a few busy shops. Maybe upstairs could be covered parking aswell???

Fantastic experience: 很好0K

Negative experience: Absolutely full to many people

Negative experience: Tooooo crowded, more and more members, and comparing with other branches, it lacks equipment for core/ab workouts.

Fantastic experience: Area is clean and tidy. Washrooms were clean and very presentable. Staff were friendly and very helpful.

Fantastic experience: Left my phone at the gym by mistake, went back near 3 hours later and was sat on the bike machine untouched, much love for my fellow city fitness members and staff. thank god. also everyones pretty welcoming here solid as culture. #1

Negative experience: Cant find staff when you need them. Especially when they are not wearing staff uniform amd are in the staff room.

Negative experience: I was looking for Anytime Fitness and this was the first result as a sponsored ad, I didn’t know that was a thing so used maps to drive here. Wasn’t the right place so one star because your annoying ad placement caused a minor inconvenience to me.

Fantastic experience: Best place to get fitness.i workout here

Fantastic experience: Has all the gears i want.

Positive experience: Nice steep staircase right outside for a warm up with a heavy gym bag if equipment inside are occupied

Negative experience: Came in half an hour before closing time on Sunday and was told it was "closed" (staff hours over). Double checked their website and it says 4pm, even the intercom said "staffed ours are closed in 15 minutes, please ask staff for assistance now"

Fantastic experience: Excellent!!! I had a problem, Amy was very professional, helpful and very understanding. She really went out of her way to get it sorted. Great gym!! Thanks so much!! The best.

Fantastic experience: 5 STARS ⭐️ ⭐️

Positive experience: Great gym, lovely staff, great equipment, could use another chest fly machine and sometimes multiple machines are out of order but are fixed fast.

Fantastic experience: Joined up, but because of business, I can't work out just yet . The gym looks very inviting and vibrant and encouraging.

Fantastic experience: Follow me here: link.me/peagod

Negative experience: It is very crowded and there are not enough equipment to accommodate all these people and every machine has a queue . We can't go to other areas because of the stupid conditions and the new contracts are not worth it.

Fantastic experience: Best local gym in Henderson. Compared to other gyms around City Fitness offers the best pricing. Staff was professional & courteous when I signed up. Keep up the good work City Fitness.

Fantastic experience: Love coming here every morning before work. The members are very friendly, not too busy around 7am and equipment gets fixed quickly. I'd like to say a massive shout out to Linda for always greeting me and everyone with a smile and her effort to keep the gym clean and tidy

Fantastic experience: Massive, don't feel like it's cluttered and machines are nicely spaced out. Toilets and showers are awesome and clean

Negative experience: only one tricep rope in a super large gym 7 members sharing a rope at a same time

Fantastic experience: Great health and Fitness Facility with plenty of free parking above and below. Lots of Strength and power training areas, cardio machines galore, recover area, massage chairs, showers and toilet facilities cleaned daily. Group Fitness and HITT classes, personal trainers, large studio, friendly team. It's where change happens, where we get stronger together.

Fantastic experience: Great gym, lots of equipment to share, so not a lot of wait times and very clean. Also has a good selection of cardio classes at a selection of times

Fantastic experience: This gym is very spacious as compared to the westgate branch. I feel pretty comfortable in this gym because it’s not super crowded all the time, but it does get busy after school.

Fantastic experience: People are so chill here and there's more cables than other city fitness, also parking is 3 hours compared to 2 for St Luke's! Bathrooms are so clean too. I rate it

Fantastic experience: I had lost my gym headphones during my workout and misplaced them while I was there, I called the store and within a week I was able to get them back from the Theif. Great communication from the manager and the staff that assisted. Appreciate them alot for helping!

Positive experience: Why can kids not come it should be 12+

Fantastic experience: Awesome family place

Fantastic experience: Big space and great facilities. Worth every penny.

Positive experience: The gym and staff are great. But it's very packed and you have to wait for machines. I've tried going after 11pm and it's still busy.

Negative experience: overly crowded and hardly any vacant machines. definetely a big NO if you do serious gym with each part every day coz surely u wont find machines or have to wait long. Going back to Jetts after been a city fitness member for 1 month..think 2 times before joining.

Negative experience: They should make a sign in thing on their website for the premium or black membership. What is the point you cant even go to the gym.

Fantastic experience: Was helping Mum sign up to the Flexi membership today. The lovely chinese woman at the desk was super helpful and really funny. I believe her name was Jan? Great customer service and made my mum feel comfortable.

Fantastic experience: I hate gyms. I'm not fit. I'm not sexy. I generally rate as below average when compared to others in almost all walks of life. I went here for a specific training lesson from a friend. I was very pleasantly surprised to see this place was not full of "gym bunnies" all taking insta's in the mirrors (burned by previous experience). There was every range of people here. Obviously fit, obviously just starting, extremely built, tiny with little toning. From what I noticed everyone was clothed for their personal comfort. I would not be embarrassed to exercise here. There was a lot of equipment here. Even if it was much busier, and it was pretty busy, I doubt people would have much, if any, waiting time on a specific machine they wanted to use.

Fantastic experience: Good gym, just avoid peak times

Fantastic experience: The environment is really good and its quite spacious with a lot of different workout areas

Fantastic experience: The most affordable gym, with enough facilities and equipments for the rate. The guest option is also good.

Fantastic experience: Best gym, amazing staff, great facilities. Probably the only annoying thing is when I bring my daughter, have to log her in which is annoying. But happy to still give five stars..

Fantastic experience: Great gym. Clean amenities, friendly staff, plentiful stations with a lot of space in between. It can be busy at the usual times which is a testament. Won't be swapping gyms anytime soon.

Positive experience: 3 stars are for the layout of the gym which I did like and the well lit carpark. However, the after hours revolving door is so annoying and inconvenient. A lot of people lining up inside and outside the door like cars in traffic just to get into and out of the gym. Not only that, some people swiped their cards, went green and went to walk in but walked in the wrong way causing them to get stuck and not get through. Went to swipe again, went green but still couldn’t get through. Ridiculous door. Gym bags getting stuck and pulled on by metal bars on the door. Feels like a prison door. Think I will stick to the St Lukes branch.

Fantastic experience: Great atmosphere and good vibes at city fitness Henderson

Fantastic experience: First time visitor. Positive experience. Many machines to cater for all muscle groups. Great layout and good use of space. Group fitness studio included. Spacious, clean and ample parking during off peak hours.

Fantastic experience: Awesome

Negative experience: 50 percent of machines are either faulty or broken lmao

Negative experience: The gym is place people come to destress & be motivated & stay positive. Purposefully putting on a News channel & showing news of War & conflict is not what gym users want to see. After addressing it to the manager it was told they couldn't change it as management wants it.

Fantastic experience: Love going in and working out here. Friendly staff, trainers are so good. Did PT sessions with Alice. Highly recommend her she's amazing

Fantastic experience: Good place fitness and there is good space , massage chairs and equipments

Positive experience: Neat and clean,wide range of equipment only dropback is you have to wait longer to get the machines especially on Mon-thur

Fantastic experience: 我的问题解决得很迅速

Positive experience: Good gym

Fantastic experience: My happy place..

Negative experience: Went here for 2 years, Still fat 2/10

Fantastic experience: Best city fitness than st lukes

Fantastic experience: Great gym close to home

Fantastic experience: Cruisy if your new to gyms

Fantastic experience: Busy gym for fitness peeps!

Positive experience: To Management, Most of the equipments need lubricant please. Thanks

Fantastic experience: Parking can be difficult but having free parking is a perk in itself. Love the gym overall

Positive experience: Staff are friendly, helpful and really nice individuals! The vibe here is quite open, friendly and relaxed.

Negative experience: I am a 64 year old male beginning the gym and I am utterly appalled by the staff and I am absolutely disappointed. 1 star

Fantastic experience: Sometimes very overcrowded, but other than that it's pretty good.

Fantastic experience: Great Clean and Tidy Gym with great staff. My go to GYM.

Positive experience: Good gym but is nowhere near large enough to cater for peak-hour gym times.

Positive experience: Always packed, parking is a nightmare. Besides this great gym, heaps of machines and equipment. Fans always going.

Fantastic experience: Has a good range of equipment and very clean. Love going to this gym.

Fantastic experience: Great Team, Awesome Manager & Team, love the massage chairs. Thanks PT Jamal for your great sense of humor.

Negative experience: Wasnt able to bring a guest in during staffed hours because there wasnt any staff on. Walked out to say goodbye to my friend and then couldn't even get myself back in to work out.

Positive experience: Great place and equipment- don’t go to late at night as the patrons get a bit unruly.

Positive experience: Awesome spot just parking can be an issue later in the day. Other than that it’s a good environment.

Positive experience: Hi guys, your gym’s great, I just think most of your staff lack customer service training:) Let me know if you need help on this cheers!

Negative experience: Nice big gym but unfortunately cannot handle the demand. Cannot get a machine or bench to save your life

Fantastic experience: Decided to come more regularly, really enjoy Henderson city fitness is so spacious and everyone that goes are just in the Zone. Appreciate the staff at the front "Ashleigh" in particular she's really great to deal with.

Fantastic experience: Located at The Boundary it has everything you need and expect from Cityfitness. Plenty of secure parking and equipment to get you on your journey to be better than yesterday.

Positive experience: Was here nice and early at 6am, it is open 24hrs. Staff are friendly and all the facilities are clean and modern. The cityfitness app is a great little tool so you can still listen to the tvs etc through headphones. Along with free wifi. Ample parking and not too busy and everyone seemed friendly enough... It's been a while since I've entered one of these self torture facilities but compared to the gyms I used to be a member of, its head and shoulders above them...

Positive experience: Bigger space but can be better arranged and it's pretty packed like costco most of the time. Don't see the difference between black and normal tags. Would be good to get some booking space or something to get value for money. As for black tags as i dont see a differentiation for premium I am paying.

Positive experience: First time at the henderson club (went after staffed hours). Average size gym, abs okay amount of equipments. Did noticed a few machines were getting rusty and machines were super dusty. Mens changing room toilets had rubbish area. I have been to majority of CityFitness around Auckland and this one didn’t meet expectations.

Fantastic experience: Clean changing rooms, toilets and shower rooms. If a machine breaks down, it is fixed without waiting too long. Disinfection system and wipes are always replenished. And a very accessible location!

Fantastic experience: Love the gym and didn't disappoint me. Always go here straight after my work at 2:30 and I must say that not a lot of people come at that time. The staff are great and very accommodating. The place is nice and clean. The changing room is nice and clean too. I want to thank cityfitness that I can now fit into my clothes now perfectly especially my skinny chino. Highly recommended

Positive experience: Usually pretty good, especially compared to other city fitness locations. This has to be among the top 3 in Auckland IMO, spacious and no broken benches etc. Plenty of equipment to meet the demand. Tends to be a bit of a messy wreck after a holiday or long weekend but that’s not on the staff.

Fantastic experience: Excellent and affordable gym. I've been training here while staying in Auckland for a few months. Staff are friendly and the equipment is up to speed. Like many gyms, there can be pressure to get to use certain equipment like the flat bench press and seated dumbell areas. Overall though you can't go wrong training here.

Fantastic experience: The gym is nice. However so many members come in groups to the gym and just hold up equipments talking instead of actually working out, which can be draining for those who want a quick pump. Don’t go after 9pm as most members that do don’t respect gym rules and do not place their weights/equipment away.

Positive experience: Decent location within Henderson with sufficient parking. Good array of machines and free weights. Shower facilities are clean. Admittedly it can get busy so wait time on popular machines are expected. Just a suggestion but have you folks have considered putting a webcam in the gym so we can view how busy the place is?

Fantastic experience: Great service on 2 different occasions by staff members Jamal and Linda, couldn't be happier with their effort to help me out. Gym is nice and clean every morning, not too busy and very spacious so you don't have to wait for equipment to be free

Fantastic experience: Spacious and friendly staff

Fantastic experience: Just love it. It's well equipped.

Fantastic experience: Good access, huge amount of equipment.

Fantastic experience: Good staff, and really welcoming people

Fantastic experience: Love this place .. always feel energetic

Fantastic experience: Good value 24/7 access. Works well for my schedule. Really close to home too.

Fantastic experience: So clean and has got all new equipment. Great place for workout.

Fantastic experience: One of their bigger gyms. Friendly and helpful staff , great facilities and most of all friendly gym members

Fantastic experience: Best city fitness I've been to so far the layout is just perfect so even when crowded you can spot the empty machines

Fantastic experience: Clean facility, not many people in, but every time I go, I can always get in even with us being in red. Super friendly and helpful staff

Fantastic experience: Large gym. Good number of treadmills. And decent number of benches for free weight training. Staff are friendly and helpful.

Fantastic experience: Nice clean gym, the only piece of equipment I couldn't find was the standing calf raise. Apart from that they have everything else covered

Fantastic experience: Really great place with nice little outdoor area, prices aren’t too bad and portion sizes are good. Had a unique Sriracha Hollandaise and it tasted great! Hope for a bigger menu however!

Negative experience: It's has been heart wrenching experience when you come after 2 months - simple query to change bank a/c for DD and cancellation becomes a hard time. Upon which reception person shows up attitude as they don't want to share their names as I was not advised 4 week cancellation when I changed my plan. When I asked for there names - one person said we don't want to give our name and shows up a board saying give respect take respect. Making an embarrassing moment in front of the whole gym. When asked for his apology he said I won't and when other guy apologised he said I will give you my name address date of birth and bla bla… Is this how city fitness keeps up the service - I don't want to name this person on my wall but would definitely name it when I receive a call. When I approached for PT he did not replied and I understood his attitude, which is not appropriate in customer service. He needs to improve on this and I need to cancel my membership asap.

Positive experience: Just recently signed up here and it's great the gym is huge and they have a lot of equipment so u don't usually have to stand around waiting. They also have great membership prices

Negative experience: I regret joining this gym. The staff are really staunch and really arrogant. One staff member walked up to me while I was stretching, and asked me if my swipe card works. Does that staff member think I jumped over the barriers or something? The machines are hardly wiped my members, and many times I sat down and could smell the seat. I cleaned it then went to let a staff member know, but I couldn't find anyone on site (walked around looking for them but nothing). I can't wait to end my membership and don't recommend this prejudice so-calles gym to anyone. Half a star would be too kind.