CityFitness Lyall Bay
Information about CityFitness Lyall Bay
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our comment from FitFit New Zealand about CityFitness Lyall Bay:
CityFitness Lyall Bay is a popular choice for fitness enthusiasts in Wellington, renowned for its spacious and well-equipped facilities. Many users highlight the great setup and the large variety of equipment available, making it suitable for workouts of all kinds. The atmosphere is often described as vibrant, with a supportive community that encourages members to reach their fitness goals.
Customers appreciate the clean changing rooms and value for money, especially when participating in classes. The gym provides 24-hour access for its members, which is a significant convenience. Additional positives include a wide range of cardio machines and free weights, and many users have had positive experiences with the dedicated staff, acknowledging their helpfulness and friendly demeanor.
However, there are some concerns among users regarding the gym's busyness, particularly during peak hours, which can make accessibility to certain equipment challenging. Some reviews mention that while the gym is well-equipped, there is a need for more squat racks and benches to accommodate peak-time traffic.
Overall, CityFitness Lyall Bay stands out as a great place to work out, offering excellent facilities and a welcoming environment, although prospective members should be mindful of its busy hours.
CityFitness Lyall Bay: Opinions
Fantastic experience: Great spot to train. Friendly staff. Wide range of equipment for weight training and cardio. Gets busy from 3.30 onwards so be prepared if you prefer it quieter.
Hi, Martin. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience: Great gym, only complaint is that there's no boxing/kickboxing bag :( you would think that they would have the funds to supply one!
Hi Bede, thank you for your kind words! We're thrilled to hear you had a great experience!
Negative experience: Worst gym ever in NZ and yeah Worst customer service aswell
We're sorry to hear about that. We'd like to know more - please email our member services team at [email protected], where we can look to help with any issues.
Fantastic experience: Ive been to alot of Cityfitness gyms across the country and this is a awesome gym. Alot of room, alot of machines and the vibe is awesome. Top it all off the staff are always smiling and very helpful.
Thanks Joe !
Fantastic experience: Cool location. Cool gym. Friendly staff
Thanks!
Positive experience: Great commercial gym that acts as my home gym. Well stocked with all the equipment you could need for any workout programme you’re on. Big open plan and spacious. I normally train 4am and it’s very quiet at that time highly recommend if you live around the area. Cons is just the busy times can involve having to wait for certain equipment otherwise highly recommend this gym. Staff are friendly and the other gym goers are too.
Hi, Lofi. Your feedback is highly appreciated. Thank you for the review!
Negative experience: I’ve tried to come to reformer Pilates a few times now and each time it has been full. Just wish they would make it a booking system like the other reformer for city fitness. it’s a waste of time coming to find its full
We appreciate you raising your concerns with us. Based on nationwide feedback from members across our Reformer Pilates Studios, we’ve seen that a first-come, first-served system offers fairer and more flexible access. We noticed a large percentage of these 1-hour bookings resulted in the machines being unused for up to 40 minutes at a time because some people opt for a 15-25 minute class, and some wouldn't show up. We've trialed this system in Wellington and have seen a massive improvement in more people getting to use the machines!
Fantastic experience: The new Simplicity location is stunning, totally exceeded my expectations. I will be in daily!
Hi, Nz_john. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I have the best trainer. Ask for Warwick. He is so GOOD!!!!
Hi Heather, thank you for your kind words! We're thrilled to hear you had a great experience!
Fantastic experience: I really like the group power and fight classes. The instructors are awesome.
Thanks Ashley !
Fantastic experience: City fitness Lyall bay has a large space and lots of good quality equipment
Thanks!
Fantastic experience: Great gym! Very good selection of classes and instructors. Helpful, welcoming staff!
Positive experience: Be careful when you take out a 12 month membership. I had the option of paying weekly or a full 12 month upfront payment. I choose the full update front payment. What I wasn't told and seems unfair is that after 12 months I have to take out a new full year membership. If I had paid weekly after 12 months my membership would rollover and I could cancel with a months notice. I paid upfront as I didn't want all the direct debits on my bank account. City fitness had the use of my money over the 12 months. I seems very unfair. Warning - don't go for the full paid up front membership. They won't negotiate with you either
Hey Stephen, we're sorry to hear this. Our paid in full memberships benefit those who don't want to commit beyond a 12 month period, as it has a set end date. This is also beneficial to those paying through work or other third parties.
Negative experience: Ok during off peak time. But don’t even think about coming here after 5pm - it’s an absolute zoo! Unfortunately once you leave the city (Willis and Thorndon locations), this is the ONLY location near the southern suburbs and Miramar. Change gyms if you can, you won’t get your money’s worth here.
Hey Adam, we're sorry to hear you haven't enjoyed your experience with us. We understand that it can feel crowded at times. Our gym is open 24/7, so if you prefer a quieter time, there are often less busy hours during the late night or early morning. We hope this flexibility helps accommodate your schedule and provides a more comfortable experience.
Negative experience: This gym is horrible. Thorndon has always been my local, but now I’ve moved so I have to go here. Why are all the machines so old. They also don’t run smoothly and are just horrible to work out on. Are all those bench presses needed?? 6 seems so excessive and you can use that space to get better machines. It also isn’t the cleanest and there’s hardly any fans so it gets so stuffy in there. It is shocking how poor quality this gym is.
Thank you for your feedback. Sorry to hear your experience hasn’t met expectations. We're always looking for ways to improve our service and will take your comments into consideration.
Fantastic experience: One the best gyms in Wellington
Thank you for taking the time to share your experience at CityFitness Lyall Bay. We're glad to hear that you find us one of the best gyms in Wellington!
Fantastic experience: 24 hour gym great selection of machines and equipment. good space to move.
Hi, Adam. Your feedback means a lot
Negative experience: Too many teenagers for my liking
Negative experience: Literally started paying for black membership and they make the after hours doors like impossible to get two people through? And then locked us out for not making it through
Fantastic experience: Lovely set up
Fantastic experience: Wow just wow i looooooove this gym, everyone is so supportive and kind. I get the fattest pumps and love curling the iron. Anyways if you recognise me come say hi baha. Some times the pre workout got me acting up tho baha ayeeee
Positive experience: It does get really busy, but there's loads of equipment, and if you've got a good programme (I get mine from @MaxSilvaniPT) then that makes things more efficient! The classes are fun, the changing rooms are clean. Great value, particularly if you go to the classes too. Google maps indicates how busy it is right now, so worth a check before you leave the house
Negative experience: The staff is not friendly AT ALL.
Hi Daniela, thank you for your feedback. We are sorry to hear this has been your experience in one of our clubs. Please give our member services team a call on 0800 348 637 to provide more detail so we can ensure this doesn't happen again moving forward!
Negative experience: The staff is not friendly AT ALL.
Hi Daniela, thank you for your feedback. We are sorry to hear this has been your experience in one of our clubs. Please give our member services team a call on 0800 348 637 to provide more detail so we can ensure this doesn't happen again moving forward!
Fantastic experience: My favourite church
Fantastic experience: Great!
Fantastic experience: Great atmosphere... Great classes
Fantastic experience: One of the best gym in NZ
Hi Namal, thank you for your great feedback!
Positive experience: Never not busy otherwise its your pretty standard commercial gym
Fantastic experience: Such an amazing gym and great atmosphere
Positive experience: It's decent and relatively clean. It gets packed even outside of peak-hours as it is rather small. Can sometimes be difficult to access squat racks and free weights especially for this reason.
Negative experience: Too busy, aged/limited equipment for the size, read there was air con but definitely doesn't feel like it.
Fantastic experience: 무료주차. 바닷가 근처. 시설 좋음. 위치 좋음.
Hi there, we're glad to hear you're enjoying our gym!
Negative experience: Too busy
Negative experience: Parking is infuriating, unless you’re there before 8am don’t bother
Fantastic experience: Good gym I like it
Hi there, we are glad to see you are enjoying your time with us
Positive experience: Good in the weekends for sure. Friendly staff as well
Hi there, thank you for your great review!
Positive experience: Nice big gym with plenty equipment.
Hi Andy, thanks for your feedback!
Positive experience: Good gym, considering how cheap is signing up
Hi Francesca, Thanks for your feedback!!
Fantastic experience: The BEST gym in Wellington @Lyall Bay cityfitness. Clean & spacious with friendly staff
Hi there, thanks for your great feedback! We're glad to hear you're enjoying our gym!
Fantastic experience: Get on down to City Fitness for a good workout on quality machines. Helpful team to make sure you do things right to reshape your body and improve your health.
Hi Gary, thanks for your great feedback!
Negative experience: Not really CityFit’s fault but the security they hire would only give oral notice AFTER they quickly entered female changing room at night. I told them (different security persons) 4 times that at least wait for a sec before you fagging enter, there was even once the security just walked in while he was on phone and didn’t even give notice, that I had to quickly run into the toilet because I was halfway changing clothes. Frustrating really.
Hi Arata, thank you for your review. We will pass on this feedback!
Negative experience: The Staff are extremely rude and unpleasant and unnecessarily combative. Even the club manager who was slightly better than the person we have spoken to initially but still unprofessional; mocking and heckling customers in earshot and being rude to other customers who are trying to give end of contract notice. I would NOT bother with the gym, the equipment is average and the facilities were basic! Avoid!
Hi Noah, thank you for your feedback. We are sorry to hear this was your experience with us. Please give our member services team a call on 0800 348 637 to discuss further, so we are able to make sure this doesn't happen again!
Positive experience: Place has decent equipment, worst thing about it is too many members at peak times, can be like a circus... Groups of high schoolers go there to take up space and take photos, have frequently seen groups of 4-5+ on one station for UpTo half an hour! My advice is best time between 12am & 5am
Hi Harley, thanks for the feedback!
Positive experience: Good gym setup Three benches Two squat racks Two power racks with deadlift platforms A large variety of cardio equipment, free weights and kettle bells It can get quite busy at peak times (typically after work, so 5pm -7:30/8:00pm) but people tend to cycle through equipment fairly quickly. Exceptional value for money if you sign up for the $7pw contract, which gives you after hours access to the gym
Hi there, thanks for your great feedback. We're glad to hear you're enjoying the gym!
Positive experience: A good gym. Very convenient if you leave on the South Coast or the Eastern Suburbs of Wellington. Also strategically located across the road from Bunnings Lyall Bay and only a few blocks away from the Kilbirnie Shops.
Hi there, thanks for your great feedback!
Positive experience: Great vibe and equipment.
Hi Cleo, Thanks for your feedback! We are glad to hear you are enjoying your time with us!
Positive experience: Just need a sauna and boxing area then it will be complete gym
Hi Metai, Thanks for your feedback. We will pass on your suggestions
Positive experience: With these level lock downs the feeling on the gym floor is pretty sad specially having speed up our sessions for the poor other members having to wait outdoors
Negative experience: It offers enough for the basic membership if you just want access to the weights and cardio machines. Equipment however often is broken and the space is limited when peak hours are commencing.
Negative experience: Good gym but the contracts are predatory, forcing you to give 4weeks notice when you want to cancel. The web interface is so poor that if you lose your card you can basically never find your account number without visiting in person. I'll tell everyone I know to avoid this gym in the future.
Negative experience: As a guest, My experience was cut short when they decided not to let me in, I was shocked, the disrespectful ness was un called for and completely inappropriate. If I could give less than a one star I would. Avoid this gym if you can.
Hi Keanu, thank you for your feedback. Please give our member services team a call on 0800 348 637 so we can make sure this doesn't happen again.
Fantastic experience: Amazing place for a great workout
Hi Jordan, Thanks for your great feedback! We are glad to hear you are enjoying your CityFitness experience
Fantastic experience: The staff was very helpful they went through the whole membership process with me super smoothly.
Fantastic experience: Not pretentious, people keep to themselves. Has all the equipment you'll need. I don't know about classes because I don't like classes.
Fantastic experience: Staff makes you feel welcome!
Fantastic experience: Great gym. Loads of top notch equipment and very helpful staff.
Fantastic experience: Been going there a while now, staff are friendly, super tidy while it's staffed, only wish there was a 2nd leg extension machine
Fantastic experience: Best gym chain in Wellington
Fantastic experience: Best city fitness in wellington... heaps of equipment, spacious, clean, anything broken is fixed fairly quickly and its also just by the beach
Fantastic experience: Good size gym, good access.
Hi Neil, Thanks for your great feedback!
Fantastic experience: Best gym eva
Positive experience: Wohoo they finally have deadlifting platforms
Positive experience: Great gym. But sometimes can be really crowded with people
Negative experience: The staff is extremely rude. They ring me when I’m at work and try to tell me. I could not get my brother in the gym after 9:00. When I signed the contract I already paid for two people can go together. I already canceled the membership and never come back thank.
Fantastic experience: Awesome gym. No frills and fuss - just everything you need to get fit. Cheap as chips options depending on what you want. Clean and tidy - front desk gets quite busy so allow for enough time if you have any bussiness to attend to with reception.
Fantastic experience: Cool
Fantastic experience: Great Gym
Fantastic experience: I've only been to the Wills street CityFitness as a comparison to Wellington gyms but this one is by far my favourite. Clean, good layout and plenty equipment. Staff are friendly and helpful. Always a good experience although avoid peek hours as it can get busy.
Fantastic experience: Its very nice
Fantastic experience: Best place to workout
Fantastic experience: Fantastic
Fantastic experience: Super nice gym, very convenient as it’s close to the Pak’n Save. Not too big and not too crowded, yet well equipped and nice staff.
Fantastic experience: Awesome gym. No frills and fuss - just everything you need to get fit. Cheap as chips options depending on what you want. Clean and tidy - front desk gets quite busy so allow for enough time if you have any bussiness to attend to with reception.
Fantastic experience: I have been a member of several gyms over the years, tried cheap alternatives to my usual which was the main les mills on corner dixon and taranaki, Wellington. City Fitness is the best and here are my reasons. But before I go through the list, the one thing that bothered me about other gyms are those assisted machines. Some are so unnatural moving they actually do more harm then good, however the ones at City fitness pass the test. Some assisted machines there to me are pointless like arm curl machines and others that feel weird, but it's an easy fix by using cables or free weights. 1) First off the cost which is $6.99 2) The leg machines are affective and safe 3) Free weights incl bench and squat rack 4) Bike room and stretch room 5) Friendly staff and PTs 6) It's a no judgement gym, all levels of fitness 7) Best showers and changing rooms/toilets 8) 24 Hour Access My only wish is that there was a boxing room, but other then that, City Fitness are best in Aotearoa when it comes to atmosphere, staff, quality and price.
Thanks for your great review. So good that you're enjoying your gym experience with us.
Fantastic experience: Great staff
Fantastic experience: Great gear
Fantastic experience: Bien
Fantastic experience: No frills gym with great options. Upgraded to black membership and loved the use of massage chairs.
Fantastic experience: Was a little tired tonight but I had just enough energy in the tank to finish my workout. One more step closer to my gym aspirations. Time to relax now ☺
Fantastic experience: Super large gym, clean, modern and the staff are friendly and helpful
Hi Billiam, Thanks for your feedback! We are glad to hear you are enjoying your time with us!
Fantastic experience: Excellent gym in every way
Positive experience: Best air con in town if you dont wanna die
Negative experience: Unfriendly staff.
Positive experience: Saw
Positive experience: Too many bikes and ellipticals, not enough squat racks and benches.
Positive experience: Pretty busy, but you expect that for the price. There's a lot of cardio equipment and an OK range of free weight stuff. Needs more cable machines. Also more incline (or just regular) benches, there aren't enough for a gym this busy!
Positive experience: Half the bikes won't turn on nor stay on and the feet straps don't work...
Fantastic experience: A great gym with wonderful trainers. I have been training for 10 weeks with Zoli Hughes (aka Rekkr!) and he's got me hitting my fitness goals with some no-nonsense circuits and strengthening routines. I highly recommend him if you need to get yourself in shape. Thanks Zol.
Fantastic experience: Great trainer
Fantastic experience: good gym with friendly staff, but this random bulky bald headed guy keeps looking at me in the lockers. bro i dont want to die
Fantastic experience: Best service
Positive experience: Great friendly and helpful start. Good equipment
Positive experience: Good clean gym with plenty of equipment. Cheap pricing too.
Negative experience: Decent gym but like so many others it is let down by members who seem to be incapable of following basic gym rules.
Positive experience: Not bad. Very big place But needs more floor work out areas. People tend to hog the current mats
Fantastic experience: good gym with friendly staff, but this random bulky bald headed guy keeps looking at me in the lockers. bro i dont want to die
Positive experience: Well equipped, but the classes timing and options is not very appealing and suitable for people that end work after 6pm or 7pm.
Positive experience: It's one of the better city locations that I've been to. It might be nice, however, to see the staff wondering around. I see so much equipment being misused by members who seemingly have no idea what they are doing...
Positive experience: The gym is pretty good depending on the time you go,the music on the other hand is the absolute worst. I don’t know who is in control of it but it is so terrible,make sure you have your head phones!
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