CityFitness Fraser Cove

Negative experience: The gym is ridiculously hot and humid, to the point of having to cut workouts out half way through and that's at 5am. Can't even imagine going during the day.

Negative experience: Equipment is poor quality and the gym is always full. Dont waist your time here

Negative experience: My sister learning her mistake from stay in the city fitness Tauranga last night but she was used the city fitness WiFi and yes you guys were very concerned about her and it was very big mistake on that so the personal training who sign up for the the city fitness Tauranga manager talk to my sister she got what you said her very hurtful my sister because she used the city fitness WiFi and say if you staying in the gym again I will cancel my gym membership and she doesn't have much people hang with and it was upset that you go to cancel her gym membership if she do that again and we'll my sister has mental health problem so she did a work and chilling out a bit and she was charged her phone too and she didn't not moving any furniture in Tauranga city fitness It is very upsetting for my sister and don't worries and she is going to cancel her gym membership because all this stupid drama and she said a big apologies for this mistake so she has learned this mistake and she just had a stressed out this week and I think no apologies please she can't accept your apology because she has learned her mistake....she is going to have a bad week of this matter... she has learned her mistake of this matter but when you sign up personal training should say no staying over time that won't be a problem... my sister said sorry for this matter this morning and I think the city fitness Tauranga manager was angry at My sister because she stayed in the gym and he said I am manager of this gym but didn't not saying his name and will let it be nice everyone have a positive day ...my sister give you guys a one star for this matter.she don't talk to people at all and if this happens again it will be in the city fitness Head quarter office about this matter you have no right to speak to my sister like that because angry at her at 6am.... too much upset drama morning..my sister was on the phone and personal training talking to her when she was on the phone that is very rudeness and didn't say a apologize.that ginger hair girl not her friend and she wants to be home less and helping someone like her....my sister don't speak to anyone and she did charge her phone and have a shower that all.... this City fitness Tauranga manager is angry at my sister and she is very upsetting mental health problem for this matter and don't worries I am going to sort out my sister matter very soon.Thank you triggered her mental health City fitness Tauranga manager, Don't even fcuk hurt my sister because yup what she did was wrong... personal training who was rude because My sister was on the phone with someone he comes long say your friend here this and this and my sister said she is on the phone and she was upset about it.... sorry but my sister going to complaining about it no apologies at all and they are horrible personal training and manager and my sister think he is awful to my sister and the Staff has done wrong to my sister and where is your rules in the gym and the Staff and don't explain them self and bad attitude like that ginger hair girl.Bad experience with the Staff here and everything my sister will never forget you guys but don't talk to my sister again because she won't talk to you or maybe.ask me did I moved the furniture in the corner of the vend machine I told them no I didn't put the furniture in that I think they don't believe me some one who reports me is going to get karma one day

Fantastic experience: Is a great gym with alot of equipment and friendly staff

Fantastic experience: Awesome

Fantastic experience: I love it

Fantastic experience: Never a problem vetting on a machine and really cheap membership in comparison to other gyms I've been to.

Negative experience: No point going after hours as key tags hardly work to get in or if they do they only work once so if you left bags in your car forget about getting them and going back in

Fantastic experience: barry got buff here (ive never stepped foot in a gym)

Negative experience: It's clear they don't enforce anything about putting the weights back or in the right place. Every station is messy

Fantastic experience: Is ok

Fantastic experience: Great gym , plenty of machines, always clean!

Positive experience: Lots of equipment. Gets super busy in peak times. Toilets always gross.

Fantastic experience: Got all the equipment needed for weight training and cardio. Spacious and clean. Best gym I've ever visited.

Positive experience: Great gym, has most of the must have equipment. The staff at the moment are awesome. A bit busy in the afternoons can make it difficult to get in a good workout and some of the members don't know how to pick up after themselves but for the price you can't really complain

Positive experience: Clean, nice equipment, would be great to have fans near the cardio and weights areas, they're placed in funny spots. But overall had a great experience I loved how clean it is and equipment is in good condition not like my local CF

Positive experience: Nice and tidy gym, extremely busy because it's a well known central location so have to fine the few quiet times also the big fans don't push through cold air like they used to so it gets quiet hot inside the gym

Negative experience: Massive gym, with no doors or windows for ventilation. It's extremely hot inside with a mass number of people stinking up the place due to excessive heat. They have A/C but don't use it, you'd think with temperatures being so high it'll be on. Even more frustrating when they've increased fees.

Fantastic experience: Always the best gym

Fantastic experience: Amazing staff.

Positive experience: Great price for what you get and quality equipment, but can be really busy in peak hours.

Fantastic experience: Well equipped gym. Clean facilities. Friendly and helpful staff.

Fantastic experience: Another great CityFitness venue

Fantastic experience: Humongous, heaps of equipment and space

Fantastic experience: Great place to work out. Must go

Fantastic experience: Just wow friendly atmosphere

Fantastic experience: Lots of good quality equipment

Fantastic experience: Lovely place! I really miss this gym..

Positive experience: Beautiful gym, every equipment is installed

Fantastic experience: Good range of machines and lots of weights.

Fantastic experience: Great value for money. Beautiful facilities. Helpful staff. 24 hours.

Negative experience: Useless service both never respond on it. Worst gym of universe. 1 star for equipments are good.

Fantastic experience: Yeah good gym, staff are fantastic. would be nice to have a spa pool and some atlas stones though.

Fantastic experience: Great gym. It has alot of equipment and enough space for social distancing.

Fantastic experience: Awesome gym.. tonnes of machines!… abit tricky too find at first because of the massive road works going on..

Negative experience: The customer service was extremely poor. Waited 4 minutes for a greeting from the lady behind the desk. Went with intention of becoming a member - first impression changed my mind. I could not settle on becoming a member of a gym where friendliness and customer service were sorely lacking.

Fantastic experience: Just started at this gym 2 weeks ago so far it has been great, awesome facility. Heaps of gear/machines. 24 hrs too which is good if you're working everyday!

Negative experience: All the staff is lovely, except for the red head lady. The worst customer service I have ever experienced and I work in retail. I tried to sign up and she was completely blunt and rude when there was no need. Definitely not going back and not signing up i’ll take my business to flex fitness and so will my friends.

Fantastic experience: Most affordable gym in Tauranga with awesome staff and some sweet as group programs. Special shout out to Georgia, who does the Tuesday and Thursday Vinyasa flow yoga sessions.

Fantastic experience: Lovely place. Friendly workers. To apply for membership very easy. U can apply and u can cancel everything on computer. When here close doesnt matter if u have the key u can open and u can come inside what time u want u can make exercises 24 hours open. And price really good! Very clean place. People very good. I like here so much

Negative experience: All staff are very lovely apart from the chick with orange hair. She was so rude, no expression and had no manners. Her customer service made me feel like I was not welcomed into the gym. Very unfortunate considering everyone else in the gym are awesome.

Fantastic experience: Great gym

Positive experience: Great pricing and easy access.

Negative experience: This the baddest gym I have join in my life. Very poor service and don’t have much staff.

Negative experience: what the hell….you guys closed gym at 7 pm on Saturday without any reason…..on Sunday should be fine but on Saturday there is no reason….my gym is suffered because of your annoying timing on weekends…it is not good thing to do with dedicated members….i am just going to quit this gym because of annoying timing in coming days….all gyms are opened 24/7 why not you guys???

Negative experience: Aircon not working from last 3 weeks asked them many times to get it fixed but nothing is happening so I am quiting is hot as ---k here

Negative experience: Worst customer service - Lady was unhelpful, blunt & started talking to other gym goers as I was enquiring about a membership. I just left as it was rude & the place itself looked extremely crowded.

Fantastic experience: If you are looking for an outstanding personal trainer then contact Kevin Bond from City Fitness. Kevin would be one of the best personal trainers in Nz. If you need someone to teach you the correct technique or take your fitness/strength to the next level then you can’t go past this trainer. Highly recommended.

Positive experience: Wonderful place.. Great fitness classes. A very unpretentious gym.. A good place to start your day..

Positive experience: Good gym with new equipment. Could do with another crossover cable station and dumbbell stand to cater for the busy times, but over all a very nice gym to train at very good rates.

Negative experience: Good gym, but poor customer service and administration issues. Staff should all know how to sort membership sign ups and everything related to it instead of clients being passed around and being mucked around.

Fantastic experience: One of the best gyms in Tauranga, Especially for the price only $6.99 a week they have all the gear and equipment, staff are really good and are always cleaning, the changing rooms are big and there's a very good bathroom and alot of showers , the gym is massive and the people are nice . All round 10/10

Fantastic experience: If you are looking for an outstanding personal trainer then contact Kevin Bond from City Fitness. Kevin would be one of the best personal trainers in Nz. If you need someone to teach you the correct technique or take your fitness/strength to the next level then you can’t go past this trainer. Highly recommended.

Fantastic experience: Best gym ever and so affordable

Positive experience: Very spacious and fully equipped with the latest equipment. Ablution block was clean and there are lockers for the patrons to use without extra charge. Music gets a bit loud sometimes but overall a good place to get a membership.

Fantastic experience: Best gym I've ever been ro

Fantastic experience: Love our local gym.

Fantastic experience: Love this gym! Love the atmosphere love the classes

Fantastic experience: Loved the astomsphere, polite customer service, brilliant machines and weights

Positive experience: Just joined.

Fantastic experience: My 2nd home my favourite massage chair

Positive experience: Very nice, clean and tidy place. Should have longer hours

Positive experience: Great place to work out.. helpful friendly staff

Negative experience: Signed up then they kicked everyone out halfway through my training for some covid cleaning and didn't even mention anything about this before I signed up, asked for refund and staff were condescending and rude, AVOID!

Fantastic experience: Feels like a second home. Not actually though haha I couldn't live there. There's nowhere to sleep! And no oven!

Positive experience: Pretty good gym. Spacious and loads of equipment. Cheap membership too. Busy around 530pm-7pm but ok otherwise

Fantastic experience: Feels like a second home. Not actually though haha I couldn't live there. There's nowhere to sleep! And no oven!

Fantastic experience: Great team, great members

Fantastic experience: Service was awsome didnt feel unwelcomed at all the 2 girls at the desk very understanding and willing to help Equipment wise very very good got lost in my own world comfortable as

Fantastic experience: I have been a regular member. I have been a member at this at City for 5 months consistently. I don't think I have missed 1 week. This place has great staff, happy customer service, the place is very spacious, kind fellow members despite the odd one. Plenty of equipment. I would rate this gym 8.9 out of 10

Fantastic experience: This gym has every kind of machine you could want, extensive free weights and cardio machines - come down and check it out!

Fantastic experience: I think one of the best gym in Tauranga, friendly people, well maintained, clean, spacious. Heaps of machines and open workout area for calisthenics lovers like me.

Fantastic experience: This is one of the best CF gyms I visited and I’ve been to most of them across the north island. Simple layout, friendly staff and a team approach on managing visitors during the change in Covid levels.

Fantastic experience: Nets place to work out ngl

Fantastic experience: Nice gym with amazing service

Fantastic experience: I love this gym. It's friendly and clean. Great services.

Fantastic experience: Convenient ang nice love it.

Fantastic experience: Spacious and clean. Love it. Friendly staff

Fantastic experience: A very nice gym with quite a lot of nice interactive members and staff. Highly maintained and hygiene is remarkable.

Fantastic experience: Great staff.

Fantastic experience: Good equipment, clean premises and friendly staff. Most users are down to earth and friendly.

Fantastic experience: Clean facilities and friendly staff

Fantastic experience: Great well layed out gym. Plenty of room for exercise in the free weight section, padded floors for compound lifts, a wide variety of assisted and cardio machines with friendly as staff

Positive experience: Quality equipment and some great, helpful staff. Edited - back to 4 stars now aircon fixed

Fantastic experience: Good place for Maintain Health

Fantastic experience: is the first gym but all the staff are friendly and the gym its self is super clean dryers and straighteners available a outdoorsy area which is cooler

Fantastic experience: My 2nd home my favourite massage chair

Fantastic experience: Nice staff very helpful very clean changeing rooms showers& toilets

Fantastic experience: Spacious, clean, great equipment...what more do you want?

Positive experience: Practical friendly busy place

Fantastic experience: This gym has every kind of machine you could want, extensive free weights and cardio machines - come down and check it out!

Positive experience: Only downsides to this gym is the wifi. No point in having it as it is far to slow. Also the weighing machine is out dated and incorrect I tested it with some of the weights and it fell short on each of them. Other than that is set out really well and has great vibes

Negative experience: I train here and don't understand why they have reception staff... they are hard;y on the counter or on the floor they spend most of their time sitting in the office chatting with each other and you can be left longtime waiting for help at the desk also they seem to turn over personal trainers quickly in six months I have had three trainers who aren't employed here anymore.. I wouldn't recommend this gym at the end of my membership I wont be renewing my contract

Positive experience: I enjoy CityFitness but seems to be busier every week, its got almost everything you need to achieve what you need to. Would give a 5 star but due to the sometimes overwhelming amount of people I feel like its not a big enough space to achieve what you need to in the time frame you want to. Also the gym Playlist is outdated by 8+ years so consider taking headphones.

Positive experience: CityFitness at Tauranga is larger than most and so can accommodate a wide variety of resitance machines (more than I will ever use), free weights, a variety of cardio machines, and an enclosed space for classes. Plus the all-important air-conditioning. And it is competitively priced. Consequently, I dropped my Jetts Tauranga membership for CityFitness. I am not a big fan of their choice of music, but it is tolerable.

Positive experience: Great gym with a wide range of equipment, and friendly helpful staff. BUT....the music is too loud and intrusive (when 90% of the people who go there wear headphones anyway). I don't want to listen to your music, I want to listen to my music. Seems crazy to impose loud music on your customers when they are showing you clearly that they would rather listen to their own by wearing headphones, how much more obvious do they need to make it? AND....no bicycle parking (unlike other gyms in the area). Doesn't make sense to encourage people to drive their cars to a place where they can exercise. I really think they should install bicycle racks outside, there is plenty of room for them.

Fantastic experience: Good

Fantastic experience: Best gym in Tauranga, inexpensive, brand new and modern. Becoming to busy in the afternoons though.

Fantastic experience: Great gym situated at Fraser Cove, Tauranga...24 hours...manned during day time hours...wheel chair accessible....friendly staff...clean..great atmosphere...surrounded by Fraser Cove Shopping Centre

Fantastic experience: Cheap membership. Loads of equipment. Does get busy during normal times but all round, great gym