Health & Sports Fitness Club

Positive experience: Why is it hotter inside the gym than it is outside? It’s genuinely not okay for it to be this hot inside this gym during summer. Wild.

Fantastic experience: awesome gym, great pool and classes with friendly, encouraging instructors (thanks Anais! :)

Negative experience: Absolutely terrible experience. I accidentally parked in the Health & Sports Fitness Club car park in Kingsland because when it’s dark, it’s difficult to see any signs in the poorly lit car park, hard to see anything that clearly indicates it’s private or that there are penalties for non-members. A few days later I received an outrageous parking fine, far higher than anything remotely reasonable. For a business supposedly promoting health and community, this kind of predatory parking setup is incredibly disappointing. Instead of fixing their lighting and signage or showing some understanding for an honest mistake, they choose to profit from confusion. I wouldn’t recommend dealing with a company that treats people this way.

Fantastic experience: Love this place. Keeps me healthy. The staff are so professional and friendly. My only gripe is that the showers in the pool female dressing room don't have a mixer. The temperature is way too hot after a workout. If the reason is the kids just put the mixer high enough to be out of their reach.

Fantastic experience: Thank you, Dylan for your ongoing welcoming manner when you are on reception and just to note one Sunday when there was a bit of an unfortunate flood you ensured the early Sunday morning "gymers" were well looked after and guided to where we could exercise to keep us safe. Thank you KB

Fantastic experience: I have enjoyed nearly 20 years of training at this friendly gym has a great atmosphere. I admire Bex Peters she works really hard and does a great job very approachable and helpful.

Fantastic experience: I love: the classes, the weights room, the facilities, the decor, Papagaio & its excellent food and drinks & lovely staff, the friendly vibe & last (but not least!) training with Kristie! : )

Fantastic experience: Great club and people that run it. Awesome vibe in the club. Great gear and can always get on a machine. Love the sauna too.

Fantastic experience: I have been a member since 2006. Love the gym. Great classes and the pool is a great to have. Angela at reception is so friendly and helpful.

Positive experience: Love this gym!

Fantastic experience: Love the gym! The environment and culture are super motivating and positive. A big shoutout to Incinerate trainer Anais — your energy and sessions are amazing! Always pushing us to do our best.

Fantastic experience: This is a great gym! I joined in 2000 and I'm still here!

Fantastic experience: Great atmosphere

Positive experience: Love the amazing team at reception and all the PTs and instructors! The biggest asset of this gym is definitely its people — thank you for brightening our days! Big shout-out to Bex! Also great to see the upgrades happening — the building and equipment were definitely ready for some love. Keep it up, H&S!

Fantastic experience: Great gym with great facilities, friendly staff that aren't overbearing or push a hard sell. Great friendly atmosphere among the regulars too.

Fantastic experience: Look forward to working out every morning and being greeted by a range of friendly and supportive staff. All of them deserve a free drink at Papagaio! The Health and Sport staff set such an excellent atmosphere. Love the people!

Fantastic experience: I've been coming here for 10 years. Love it! It's great having a pool and sauna in the gym complex.

Fantastic experience: I mainly focus on classes and swimming, and I’m always very satisfied. The staff are especially kind, so I feel happy every time I go. I’m completely satisfied with everything.

Fantastic experience: great community gym, friendly and supportive - shout out to Anais for Incinerate and Grant for his spinning!

Fantastic experience: My fav Gym for almost 10 years now, enjoy the classes and family vibes. Love being greeted at reception by the lovely Angela!

Fantastic experience: I had a great experience at Health and Sports, even during my short time there. The location is central and convenient, and the facilities are spotless and well looked after.

Fantastic experience: Awesome place. Especially Papagaio cafe. Great food and coffee, amazing service

Fantastic experience: The best gym in Auckland and the best environment to train in.

Fantastic experience: Brooklyn is the best swim coach. She has amazing knowledge and is great with the kids (age 12)

Fantastic experience: Love this gym, super friendly staff. Enjoy using the sauna and pool

Positive experience: I requested to end my membership multiple times a month ahead of when my contract ended. I asked what the cancelation fee was (for early cancelation) before signing the form but was not told until after signing the form. At that time I decided it would be best to end once my year contract ends. I then inquired and requested multiple times to end my membership for when my contract finishes, i was told i would get sent an email and/or the person at the desk would give a note to whoever manages cancelations. I moved from Auckland one month ago, after moving havent been in the area much, havent thought about it much. Today, while preparing to go overseas, realized that the cancelation had not been resolved. The person on the phone was dismissive and would not let me explain the issue. Now instead of ending on the 12th, ill be paying until the 23rd of September.

Fantastic experience: I’ve been a member at Health & Sports for over five years now, after switching from Les Mills, and I couldn’t be happier with my choice. The gym has excellent equipment for strength training, and even during peak times you can always find what you need without long waits. It also has a great community vibe that makes training here enjoyable. A special mention goes to my PT, Anais, who I’ve been training with for years. She’s one of the top trainers, with an approach that’s completely tailored to your needs. She introduced me to proper strength and mobility training, and since then I haven’t felt the need to go back to fitness classes. I get better, more effective workout plans with her. I’ve never been in better shape than I am now, and that’s a direct result of her expertise and guidance. Highly recommend both the gym and Anais to anyone looking to take their training seriously!

Fantastic experience: This is a good gym and they are an important part of my community. It is not a flashy place, there is no hype, but the welcome every time is genuine and warm. I always feel comfortable. I had a hiccup a year ago and was blown away at how well the owner Terry managed the situation- first class. There is a creche, and while my kids are too old, I am always impressed at the focus, and quiet love and care of the girls looking after the bubs. The equipment is well maintained and it is always spotlessly clean. My attendance has improved massively since engaging my trainer Justin. He is brilliant, his energy and support have lifted my motivation and delivered some great results. 3-4 stars for the building and equipment - 5 stars because of the people.

Fantastic experience: Love my gym! Done the classes with trainers Anais and Stella this week - keep me fit and strong My fitness journey with H&S has been fabulous. Thank you

Fantastic experience: Loving my experience at Health & Sports. Seeing some awesome results from my PT sessions with Justin who makes working out enjoyable. Also love the sauna!

Fantastic experience: Love this gym! I’ve been a member for a couple of years now and wouldn’t want to go anywhere else. All the staff are so friendly, warm, and welcoming. I’ve also used the childminding services, and the girls in there are amazing!! I would highly recommend joining!

Fantastic experience: Loved the boxing class and the workers made me feel very comfortable and helped me out when I needed it!! 10/10 would recommend.

Fantastic experience: Great facilities

Fantastic experience: I love Health & Sports! As a first-time mum, finding somewhere I trust to leave my little one has been such a journey, and I couldn’t be more grateful for the amazing gym crèche girls! From the very first day, the girls made us feel so welcome and at ease. I also love using the sauna and having time for myself in the cafe.

Fantastic experience: Amazing club, love the equipment

Fantastic experience: Trainers are great and are always around to give me advice or help me out! Cheers

Negative experience: Unbelievably poor service regarding the constant fines given in your members carpark. I received a fine the other day for driving in the wrong way. When I rang the gym they told me to email someone who was completely unresponsive.

Fantastic experience: Amazing atmosphere, everyone is exceptional, friendly and welcoming! The childminding is a god send and thanks to the amazing girls who work there that make it possible to workout with peace of mind that the little ones are kept safe, entertained and overall cared for.

Fantastic experience: So nice having a place where I can leave my kids in childminding, and know they are being looked after very well whilst i do my workout. Highly recommend this gym.

Fantastic experience: Love this gym for the space. It is not crowded like some other gyms i have been to. It is clean and the staff are so friendly.

Fantastic experience: Met Mikey today really nice guy made me feel like a valued member of the gym! Love his energy and enthusiasm

Fantastic experience: Was served by a guy named mike. Super kind, super easy going. Nice!

Fantastic experience: Mila and Sarah have been very pivotal in my transformation journey. They make me feel welcomed each time i come to the gym

Fantastic experience: Amazing gym, easy sign up process thanks to Mikey, Looking forward to using the facilities

Fantastic experience: The quality of the equipment is really good, I love that the dumbbells go up to 50KGs.

Fantastic experience: Love this gym, such a friendly environment and staff too, specifically Ana because every time I go to the gym and she’s there she never fails to greet me with a warm welcome and beautiful smile! Such a good range of fitness classes and my personal favourite is definitely the sauna! Highly recommend :)

Fantastic experience: Amazing club, love the community we have here! This place has everything you need with premium facilities.

Negative experience: 11 years ago i joined this gym for a year long contract. I was 19. They repeatedly told me I could quit anytime, no questions asked. No mention of cancellation fee. They simply lied to me. When I tried to they told me I could only quit if I had special circumstances. This was a long time ago but I’m compelled to warn others, i believe they deliberately mislead me knowing i was young and naive.

Negative experience: Just watch out for the scamming parking company that monitors the carpark on behalf of the owners. They’ve blocked off the access around a median strip and will fine you if you go the wrong way.

Fantastic experience: Awesome gym with great staff

Negative experience: They don’t make it publicly available on their website but charge $35 for a day pass, and members cannot bring a friend for free - this is the only way to visit the gym if you want to try it. Stupidly expensive!

Fantastic experience: We have both our girls at the Health & Sports swim school and are really impressed with how it is run. The facilities are great and the cafe overlooking the pool offers good coffee and food. Both Arabel and Zaria have been terrific teachers as well as being friendly individuals.

Negative experience: Ok gym, meh saunas and eh changing rooms, and. $36 casual rate is a premium price point and makes this a less than good choice for a very average gym, in my opinion. Life fitness near by might be a better choice. Or if you want somewhere nice, go to nextgen. Greaaat gym.

Negative experience: This gym gets too hot during summer. I feel like I am about to faint. No air conditioning, just fans. Other gyms have air conditioning. Disappointed as during summer is when I have time to go gym. People fight over the one treadmill that’s located infront of a fan. The gym is often closed when there’s a game on at mt eden also which is very inconvenient. There are other gyms that provide better access and air conditioning at the same cost or less. I will be cancelling my membership after my contract expires.

Negative experience: Continue to charge high membership fees yet think it is justified to cancel most classes for December, January and other school holidays so they can run a daycare centre. This is a gym and members sign a membership contract based on what is offered.

Fantastic experience: 一週健身需要多少紐幣，我想知道價格

Fantastic experience: Both my children (2 and 4) currently do swimming lessons here with Zaria and Arabel and they both really love the lessons and instructors. They are getting more confident in the water and learning lots (as we found out when we went on holiday somewhere with a pool and we're impressed with how confident both were in the water). It is also great that you can sit at the cafe and watch the kids in the pool while the lesson is going on.

Positive experience: Unfortunately, the cancellation cost to end your membership early is extremely pricey. I have made my suggestion to Health and Sports to reconsider the high percentage base for early termination, as sometimes these things cannot be helped. Thanks to the team for keeping good contact to resolve things. I still think the charge is too high.

Negative experience: Just a heads up to the LGBTQ+ community, according to the gym rules, transgender and non-binary people have to use a segregated private bathroom and are not allowed to access the change rooms or bathrooms of the gender they identify with. It’s listed under the “Gym to remain conflict free” subsection of their rules. Archaic and sad that in 2024 an establishment would choose to continue to make queer people feel “othered” in order to “keep the peace”.

Fantastic experience: This gym is perfect for families! Our twins go to the creche a few times a week while I either exercise or have a coffee in the cafe and get admin done. The girls at the creche are phenomenal and our kids love them! Additionally, we do the toddler swimming lessons on the weekend here. My husband is able to do morning classes before work and I can do the 9:15am classes while our boys are in the creche. It’s the perfect gym for active parents as it suits both working parents & stay at home parents! We love Health & Sports

Fantastic experience: Nothing but good things to say about being a member of health and fitness. The daycare has been so helpful the girls who look after the babies are really experienced and professional. The gym is great and the cafe is the perfect touch! Highly recommend :)

Fantastic experience: Great gym all around. Friendly staff, good equipment and classes. Plus the cafe services delicious food. Our whole whānau come here and I'd encourage those with young kids to join. Babysitting service is great

Fantastic experience: I'm neurodivergent and Jon was amazing at signing me up. He explained everything and gave me write ups when I didn't understand. He gave me a tour and took my calls on his days off. 10/10 Just wish the gym offered a quiet hour for parents with sensory needs

Negative experience: Just a heads up to the LGBTQ+ community, according to the gym rules, transgender and non-binary people have to use a segregated private bathroom and are not allowed to access the change rooms or bathrooms of the gender they identify with. It’s listed under the “Gym to remain conflict free” subsection of their rules. Archaic and sad that in 2024 an establishment would choose to continue to make queer people feel “othered” in order to “keep the peace”.

Fantastic experience: Great facilities, very easy to sign up and everything went very smoothly thanks to Victoria who helped me over the weekend!

Fantastic experience: Have just signed up and am looking forward to beginning here, really amazing space. Thank you Victoria and Willa for helping out today!

Fantastic experience: Great gym and I love the pool, Robyn in sales was very helpful to!

Fantastic experience: Kia Ora This is the best place for the gym and also for kids’ swimming. My husband has been a member since 2008, and he really enjoys the warm welcome from the staff. They are always available through emails and phone calls. The kids’ swimming program has very experienced staff, and Brooklyn was the best teacher, though they have new staff recently. My son always goes to reception and asks for soccer coloring printouts. The staff are really patient and always provide the printouts he wants. My son enjoys sitting in the cafe and doing his coloring while my husband works out. We spend some time in the cafe every Saturday morning before my son starts swimming. Overall, I would say we have had a 200% good experience with the gym.

Fantastic experience: Nice facility. Love the bench press rigs and the lifting floor. Nice open stretching area with boxing bags to let off some steam! Robyn was so nice and informative on the uses of the equipment and facilities.

Positive experience: Vicki called us. The issue has been resolved. They called to apologised and let us know that they had their hands full and this isn't how they operate usually. Staff has been talked to and trained. Really impressed with the way they handle our problem. My partner had a terrible experience at this place not once but twice. Tldr: The staff here needs to be trained better. They're counter intuitive and not very respectful of your time. She cannot say much for the facilities or the programs because of how much she has been mucked around. The first day she went to collect her gym membership card. Very simple. It took 3 different staff asking roundabout questions wasting 30mins of her time for them to come to a resolution. They couldn't find her name on the system due to her being signed up with a special program through her mum. She had signed up for 18 months but both her and her mum is only put down for 12 months. How did this even happen? Second day was the biggest let down. She has gone for a session with a personal trainer. They had told her to take a seat. After 20mins has past she went up to the reception and the staff just said "The trainer left because he couldn't see you." It is important to note that they were aware that was her first session with the trainer. She had also stayed at the place they told her to wait at. There were only two people at the place they told her to wait at. Why did they not tell her to wait at a place the trainer could see her? Or even bothered to check? It was a complete waste of time as she needed somewhere to be and she had to reschedule her session. All in all not a very good first impression. Very disappointed. These may seem like very minor problems but it shows that the team there needs help. Either more training or more staff so they can delegate their duties accordingly.

Negative experience: I really enjoyed this gym, the equipment, staff and the saunas were a great touch. What I haven't enjoyed is when I left I was told two different things about closing my account slightly early. I've been trying to resolve this problem since March and their email correspondence has been shocking. I'm owed money either way and no one from the gym is replying to me, I've head this a few times now from people I know so my suggestion is to please clear up this policy when people leave and to make it more efficient and transparent. This is not a large sum of money but its just the fact that I still am not getting replied to.

Negative experience: I have been a member here for over two years (out of convenience they are my closest gym) but finally couldn't take it anymore and cancelled for several reasons 1) Their prices are exorbitant. I have been a member of other high end gyms but this place is actually just a rip off - the facilities are run down - their cable machine is rusty and probably from the 70's?!, the roof leaks on rainy days that they put buckets out: you would think that with all the money they're charging us they can update their facilities a little. 2) Not only are their prices exorbitant, but now and again they will raise their prices by a few dollars without any warning (I later found out this is covertly outlined in a clause in their contract). The last time they did this was a few weeks ago, there was no email about it, I found out purely through noticing them taking more money out of my bank account. Honestly this was one of the last straws for me. 3) The very last straw was when they introduced the parking app. They have now discovered a new avenue through which to profit - by charging non-members for parking. This is I guess okay if it wasn't for the fact that it requires all their members to download this stupid parking app, put their credit card details in and then swipe on and off every time they visit the gym. This is just to stop them from taking even more money from us. THIS was the last straw. Health and sports I have put up with your greediness long enough and I feel so free now that you are no longer robbing me. I will not recommend this gym to anyone ever. Please stay away. Unless you don't mind being ripped off every week but I can think of far better, more honest gyms to support. If you absolutely have to join this gym I would recommend asking for a physical PRINTED copy of their contract upon joining and read through everything you are signing up for. I say this because I never actually got a copy of my contract, I searched through all the emails they said it was in. They are shady in so many ways. And also ditto what people saying below about how difficult it is to cancel your membership.

Fantastic experience: Thank you Brooklyn for teaching our daughter swimming over the years. We will miss you. It has been wonderful to watch her progress under your tutelage. Hilary was very fortunate to have you as her swimming instructor.

Fantastic experience: Great gym and even better people.

Fantastic experience: Uno de los mejores gimnasios en Auckland, excelente atención y excelente personal.

Fantastic experience: Did an amazing boot camp with Katie. She was incredible and had enough banter to motivate me the whole time

Fantastic experience: Great facilities and love the cafe. Real community feel. Swim school is also great for my daughter. Small classes and great instructors.

Fantastic experience: Good gym with great personal trainers. Sourav really helped me grow confidence using the machines and equipment, and worked closely with me to get a plan started to help me with my goals. Definitely recommend him especially as a newbie to the gym

Fantastic experience: This gym offers a friendly atmosphere and community vibes. Staff members are lovely, and the range of classes with fantastic instructors is commendable. Special shoutout to Katie, who leads an amazing bootcamp – her encouragement and the fun factor are unbeatable ‍♀️. Also, big thanks to Emily for her uplifting yoga classes and positive energy ✨

Negative experience: I would not recommend this centre. My son left unattended when came here for beginner trail session. He was so sacred that refused to learn swimming. And when the trainer called instead of apologising, try to give excuse and said don’t want to take blame when not did something wrong.

Negative experience: I like this gym, the people who work here are really nice. Whoever runs the accounting is so shady with membership fees that I probably won't sign up again. I know several people who have had the same problem. Even the person who transferred their membership to me warned me about it. Be careful when you give them your bank account details.

Fantastic experience: Lovely gym overall. Great experience with Sourav for 5 free PT session. Helpful and encouraging. I'm very motivated to keep going. No pressure to book paid sessions but appreciate that the option is there for later.

Fantastic experience: Great setup, amazing food

Fantastic experience: It’s a very good gym. I’m happy I chose to join here.

Fantastic experience: Awesome place

Fantastic experience: Best around here

Fantastic experience: That was an awesome event. Thank you for giving us moment of fun. Merry Christmas !

Fantastic experience: Like classes!!best coffee shop and great service

Fantastic experience: Thank you to Emma and team for your fantastic swim coaching! Would highly recommend

Fantastic experience: Great personal training with Sourav and Sue, Sarah and the rest of the Childminding team are lifesavers

Fantastic experience: The coaching for swimming classes are⭐️⭐️⭐️⭐️⭐️My son is doing well I highly recommend them

Fantastic experience: Sourav gupta has been one of the best gym trainer with perfect guidance

Fantastic experience: AMAZING customer service!! Rang in just now and they have been beyond courteous! Bending over backwards to go above and beyond! Really really lovely staff!

Positive experience: Love this gym as they have a creche, cafe and swimming lessons on site. Great for parents.

Fantastic experience: Awesome gym , with awesome people to be around , gym plus sauna and swimming pools what else do you need . High recommend for you .

Fantastic experience: Great gym, lovely staff. Big thanks to Emma, Brooklyn and Izzy in the swim school for your constant positive attitude and hard work!

Negative experience: Dont attend this gym. Attended a trail , overheard the owner yelling at a group of woman doing aqua aerobics as I was leaving the bathroom. He was very disrespectful. I believe someone asked about making sure the cleaner wiped under the Matt's as the floor was very slippery in their bathrooms. This obviously upset the owner who then proceeded to inform the group "if you dont like it here, go to another gym". Really rude and unwelcoming environment. Didnt end up signing up.

Fantastic experience: Awesome gym, added bonus of an amazing swim school with knowledgable coaches!! Big thank you especially to Emma, Brooklyn, Izzy for all your help on Sundays - you’re the best (keep it up!!)

Fantastic experience: Absolutely love this club! The fact they offer such a wonderful service with the creche is a lifesaver. Sue and her staff are amazing and my children absolutely love the time they get to spend with Tessa and Sarah. Couldn't recommend it enough!

Fantastic experience: Great gym in the heart of morningside. Staff and PTs are very friendly and welcoming. Think some of the gym members could do with a friendly reminder to return their weights though and towel marking equipment is quiet common. I started on a 3 day free trial which you can get online or go in for but I’ll definitely be signing up! Loads of showers, even an ironing board in the changing rooms! Very well kept areas even during busy rushes.